Help Desk Technician

IT Helpdesk Technician (Temporary - 6 Month Contract to Hire)

Location: Knoxville, TN (On-site)

Work Hours: 8:00 AM - 5:00 PM, Monday to Friday

Position Type: Temporary (6 Month Contract to Hire)

Overview: We are seeking a dedicated IT Helpdesk Technician for a 6-month contract to hire position. The successful candidate will be responsible for providing top-notch IT support to our staff, ensuring smooth technical operations. This role requires a solid understanding of Windows environments and experience with Office 365 user setup and password management.

Key Responsibilities:

• Provide first-level technical support to end-users via phone, email, and in-person.
• Troubleshoot and resolve hardware, software, and network issues in a timely manner.
• Install, configure, and maintain Windows computer systems and peripherals.
• Assist...

IT Helpdesk Technician (Temporary - 6 Month Contract to Hire)

Location: Knoxville, TN (On-site)

Work Hours: 8:00 AM - 5:00 PM, Monday to Friday

Position Type: Temporary (6 Month Contract to Hire)

Overview: We are seeking a dedicated IT Helpdesk Technician for a 6-month contract to hire position. The successful candidate will be responsible for providing top-notch IT support to our staff, ensuring smooth technical operations. This role requires a solid understanding of Windows environments and experience with Office 365 user setup and password management.

Key Responsibilities:

• Provide first-level technical support to end-users via phone, email, and in-person.
• Troubleshoot and resolve hardware, software, and network issues in a timely manner.
• Install, configure, and maintain Windows computer systems and peripherals.
• Assist...

Swire Properties is looking for a part time customer service-oriented Help Desk Technician to provide technical support to end users in an efficient and accurate manner. The role of the Help Desk Technician is to assist fellow employees who are experiencing technical difficulty with the use of IT applications and systems. They ensure that an effective solution is provided to the user. Complex and/or high priority problems are escalated to more senior level staff for resolution when needed.

PRINCIPAL RESPONSIBILITIES

• Provide end user desktop, laptop, phone, and tablet support with a customer first focused approach
• Installing, maintaining, and supporting technical infrastructure including hardware and system software
• Perform root cause analysis for service interruption recovery and implement preventive measures
• Coordinate work schedule with the Technology team, prioritize tasks based on our help desk system and follow up on the progress of...

3KeyLogic is a computer consulting company specializing in customized IT project and support solutions. We work with midsize to large clients mainly in the Healthcare and Manufacturing arenas. We are based in the Minneapolis area with clients throughout the United States.

3KeyLogic is searching for a Senior IT Help Desk Technician to take a leadership role at our client location in Waconia, MN. This full-time, onsite position will be responsible for ticket assignments, provide technical support to end users, assist with software installations and upgrades, ensure the security of critical documents and systems, and help train new hires. This position will report directly to the onsite IT Service Manager.

Responsibilities

• Help oversee the daily operations of the help desk, ensuring timely ticket resolution and customer satisfaction
• Manage and prioritize the service desk ticketing system, ensuring SLAs are met
• Demonstrate advanced...

Summary of Job Purpose:

Serves as the IT reference to provide assistance to company users of FTRV technology resources. This position coordinates basic user technical training and remediation activities, oversees the information resources repository of instructional materials for user applications, and makes recommendations for additions to learning aids and tools. The position conducts needs assessments, monitors and evaluates assistance being offered, and develops approaches to enhance company capabilities for user support. The ideal candidate must have a pleasant and outgoing personality, be a creative thinker and problem solver, work well under pressure, and have the flexibility to work weekends. Additionally, this person must be customer service oriented, have great communication skills, and always maintain a professional image. The primary duties and responsibilities for this position include the following but others can be assigned as needed:

Essential Duties...

AMERICAN METAL WORKS is a leading provider of metal fabrication solutions. We are seeking a skilled and dedicated IT Help Desk Technician to join our growing team. As an IT Help Desk Technician, you will play a crucial role in supporting our employees and maintaining the functionality of our computer systems.

In this role, you will be responsible for troubleshooting hardware and software issues, providing technical support to end users, and resolving network connectivity problems. You will also assist in the installation and configuration of computer systems and peripherals, as well as provide training and guidance to users on the correct use of software and hardware.

As an IT Help Desk Technician, you must have a strong technical background and excellent problem-solving skills. You should be able to communicate effectively with individuals at all levels of the organization and have a customer-oriented approach.

If you are passionate about technology and enjoy...

Join a team solving the most significant Cybersecurity & IT Challenges and helping keep the world’s largest and most elite brands safer from cyber threats. At Maverc we have a powerful mindset based on our core values of being accountable, helpful, adaptable, and focused. Maverc Technologies is a proven and effective small business partner and consultant, recognized as a leader in providing cyber security and IT services to the Federal, State, and local Government and within the Intelligence Community. Maverc Technologies is seeking a Customer Support Technician to support one of our State Agency customers.

Job Duties and Responsibilities:

A successful candidate will be responsible for software and hardware support of workstation and networking devices. Provides technical advice, guidance and informal training to customers using hardware and software programs. Troubleshoots and restores routine technical service and equipment...

The McLane Intel help desk team creates ongoing value for our clients by providing quick, effective, and intelligent solutions for their technical issues. By ensuring the stability of our client's systems and assisting clients in time of need, the Help Desk Technician provides support and engages closely with our project and escalation teams to provide long term solutions. Succeeding in this role will present numerous opportunities for the right candidate to grow within the company.

Responsibilities:

• Customer Service – Our Help Desk Technicians communicate with our clients daily. Every technician will deal with incoming issues and requests in a professional, courteous manner over the phone. Every interaction needs to reassure our clients that they are important to us and that we want them to be successful. Regular communication on issues we are working on is paramount to earning our client’s trust on an ongoing basis.

• Resolution –...

At I.Q. Technologies, you have an excellent opportunity to excel your career within a thriving organization. We are looking for a qualified, experienced, and motivated individual to become part of IQ's team today!

The candidate will be responsible for helpdesk support as well as for providing remote support to customers as/when needed. Duties include (but not limited to) responding to tickets, diagnosing and resolving various PC/Desktop technical issues, ticket escalation, support of hardware, software, operating systems, general day to day helpdesk services, and other tasks as assigned by the manager.

• General knowledge of Microsoft Active Directory related to user management such as password resets, account management, etc.
• Imaging PC’s/Laptops
• Basic knowledge of Local Area Networks
• Knowledge of Printer/Fax troubleshooting, support, general maintenance
• Laptop/Desktop hardware support
• Microsoft Office Suite...

Wasserman powers the business of sports, music, entertainment and culture. Founded in 2002, Wasserman represents many of the world’s most iconic sports and entertainment figures, music artists, brands and properties, empowering them to shape culture and captivate audiences worldwide. 

Our brands and properties division works with iconic brands and rights holders, supporting business growth through all marketing disciplines. We're a trusted partner to every major league, team and venue, building meaningful connections between brands, properties and fans.

Headquartered in Los Angeles, Wasserman operates globally across 27 countries and more than 65 cities, including New York, London, Abu Dhabi, Amsterdam, Hong Kong, Madrid, Mexico City, Toronto, Paris and Sydney. For more information, please visit www.teamwass.com.

Wasserman is looking for a hands-on, high-energy team member, who has experience in IT support. You will be responsible for helping end-users...

Chicago Cornea Consultants, LTD is seeking a knowledgeable and customer-oriented Medical Help Desk Technician to join our team. As a leading ophthalmology practice, we are committed to providing exceptional eye care services to our patients. As a Medical Help Desk Technician, you will play a critical role in providing technical support and assistance to our staff members with various medical software and technology applications. Your strong technical skills, problem-solving abilities, and excellent customer service will contribute to our goal of delivering the highest standard of care and service.

This position is for a full-time experienced Medical Help Desk Technician who can demonstrate proficiency in medical software and technology support. Experience working in a healthcare or medical setting, particularly with electronic medical records systems, is highly preferred.

The ideal candidate must have excellent technical skills and knowledge of medical software,...

As a Help Desk Technician, you'll triage support requests, manage alerts, onboard new users, and be the friendly voice on the other end of the line as you troubleshoot all the things. Thanks to our monitoring systems, you'll have a birds-eye view of multiple clients' IT environments.

While we take our work seriously, we try not to take ourselves too seriously. You'll need to employ creative problem-solving and unholy Googling abilities, often while the metaphorical balls are dropping. But don't worry, you won't be going it alone - our team has each other's backs.

Requirements

At least 8 years of IT support experience across diverse environments

MSP work experience is a plus

Experience leading technical projects or customer relationships

Technical skills most desired (not required): Desktop troubleshooting on both PC and Mac, cloud SaaS administration, Google Workspace administration, MS365 administration, MDM...

The McLane Intel help desk team creates ongoing value for our clients by providing quick, effective, and intelligent solutions for their technical issues. By ensuring the stability of our client's systems and assisting clients in time of need, the Help Desk Technician provides support and engages closely with our project and escalation teams to provide long term solutions. Succeeding in this role will present numerous opportunities for the right candidate to grow within the company.

Responsibilities:

• Customer Service – Our Help Desk Technicians communicate with our clients daily. Every technician will deal with incoming issues and requests in a professional, courteous manner over the phone. Every interaction needs to reassure our clients that they are important to us and that we want them to be successful. Regular communication on issues we are working on is paramount to earning our client’s trust on an ongoing basis.

• Resolution –...

TechOp Solutions International, a reputable Service-Disabled Veteran-Owned Small Business that serves Federal, state, local, and private/commercial organizations in the defense and space industry, is seeking Help Desk Technicians for an upcoming contract.

The Help Desk Technician is responsible for providing Tier II deskside technical, remote technical, and operational user support for approximately 10,000 devices located in the within the client’s buildings and remote locations. The technician will perform installation, configuration, maintenance, and troubleshooting on personal desktop computers, laptops, and peripherals such as printers, monitors, and scanners.

Key Responsibilities:

Technical Support:

·       Troubleshoot and resolve issues with Windows and Mac desktops/laptops.

·       Provide PKI assistance, VPN and RESCUE software...

TechOp Solutions International, a reputable Service-Disabled Veteran-Owned Small Business that serves Federal, state, local, and private/commercial organizations in the defense and space industry, is seeking Help Desk Technicians for an upcoming contract.

The Help Desk Technician is responsible for providing Tier II deskside technical, remote technical, and operational user support for approximately 10,000 devices located in the within the client’s buildings and remote locations. The technician will perform installation, configuration, maintenance, and troubleshooting on personal desktop computers, laptops, and peripherals such as printers, monitors, and scanners.

Key Responsibilities:

Technical Support:

·       Troubleshoot and resolve issues with Windows and Mac desktops/laptops.

·       Provide PKI assistance, VPN and RESCUE software...

TechOp Solutions International, a reputable Service-Disabled Veteran-Owned Small Business that serves Federal, state, local, and private/commercial organizations in the defense and space industry, is seeking Help Desk Technicians for an upcoming contract.

The Help Desk Technician is responsible for providing Tier II deskside technical, remote technical, and operational user support for approximately 10,000 devices located in the within the client’s buildings and remote locations. The technician will perform installation, configuration, maintenance, and troubleshooting on personal desktop computers, laptops, and peripherals such as printers, monitors, and scanners.

Key Responsibilities:

Technical Support:

·       Troubleshoot and resolve issues with Windows and Mac desktops/laptops.

·       Provide PKI assistance, VPN and RESCUE software...

Pay rate $15-$17

Advantage Home Care is seeking an experienced IT Help Desk Support Technician to join our team in providing technical support to our staff across multiple locations. As an IT Help Desk Support Technician, you will be responsible for troubleshooting, diagnosing, and resolving hardware, software, and network issues. You will also provide technical assistance and guidance to employees, ensuring their technology needs are met.

In this role, you will be responsible for:

• Providing phone and remote support to users experiencing technical issues
• Resolving hardware and software problems on desktops, laptops, printers, and mobile devices
• Troubleshooting network connectivity issues
• Installing and configuring software and hardware
• Assisting in managing IT assets and maintaining accurate inventory records
• Performing user account management tasks, including account creation, termination, and password...

Summary: Clearwaters,IT is seeking to fill a Senior Helpdesk Technician/Systems Administrator position for the Defense Health Agency (DHA) on site at Goodfellow Air Force Base, Texas. As the Senior Helpdesk Technician/Systems Administrator, the candidate will perform tasks to support the integrity and reliability of supported business applications enabling integrated healthcare delivery for those who serve in the defense of our country and their families.

Key Responsibilities: Candidate will centrally install, configure computer software, and maintain its integrity, implement operating system enhancements that will improve the reliability and performance of the system. Provide recommendations in the most efficient ways to provision physical and virtual components. Support and manage the patching services and patch repository for all components. Provide administration, configuration and troubleshooting services in support of...

Location: El Segundo, CA 

Pacific Defense, a small fast-growing company that develops and provides advanced electronic systems for the U.S. Department of Defense, is looking for a Helpdesk Technician Intern to join our IT Support team.  

Pacific Defense designs and builds advanced, military standards-based, modular open systems architecture (MOSA) systems. These systems conform to the Army’s C4ISR Modular Open Suite of Standards (CMOSS) and the Air Force’s Sensor Open Systems Architecture (SOSA) Standard. These CMOSS/SOSA systems are used for multi-mission electronic warfare, tactical communications, signals intelligence, cyber-EW, high speed computing or simultaneous combinations of these capabilities.  

Who are we looking for? 

We are seeking a Helpdesk Technician Intern who wants to gain experience with a small, fast-paced, and dynamic company. Our IT personnel work as a team...

LGI Homes is seeking a Help Desk Technician at our Corporate Headquarters in The Woodlands, Texas.

As one of the World’s Most Trustworthy Companies and a Top Workplace in the USA, LGI Homes has a notable legacy of homebuilding excellence. We are seeking dynamic IT professionals who are passionate about technology and eager to dive in to the LGI Homes systems and culture.

The Help Desk Technician will analyze, troubleshoot, and repair computer, network, and peripheral problems for LGI Homes. This role will be a critical resource for all LGI Homes employees, nationwide, resolving tickets in a prompt and courteous manner. This role will use diagnostic techniques to troubleshoot and report issue and repairs through the Helpdesk system.

The Help Desk Technician will support security by ensuring all potential threats detected by scans are remedied and documented, configure Active Directory accounts, and maintain and manage inventory of IT...

Uw Onderhoudspartner Lenferink is a leading property maintenance company that provides high-quality solutions for various commercial and residential properties. We are currently seeking a Help Desk Technician to join our team and provide outstanding technical support to our clients.

As a Help Desk Technician, you will be responsible for resolving technical issues and providing excellent customer service. You will assist clients remotely, offering guidance and troubleshooting assistance in a professional and prompt manner. Additionally, you will play a vital role in maintaining and monitoring our internal IT systems to ensure they are running smoothly.

The ideal candidate for this position is a detail-oriented individual with strong problem-solving skills. You should have excellent communication skills, as you will be interacting with clients on a regular basis. You should also have a solid understanding of computer systems and be able to quickly diagnose and resolve...

Nedelcu & Company, a renowned management consulting firm specializing in executive search and leadership consulting, is seeking a highly skilled and motivated IT Help Desk Technician to join our team. As a company obsessed with perfection, we are dedicated to providing exceptional executive search and leadership consultancy services to our clients and candidates.

As the IT Help Desk Technician, you will play a crucial role in supporting our internal staff in resolving technology-related issues and ensuring the smooth operation of our IT systems. This position requires strong technical knowledge, impeccable problem-solving skills, and excellent customer service.

In addition to providing technical support, you will have the opportunity to collaborate with IT professionals and managers in implementing IT projects and initiatives. This role offers a dynamic and challenging environment where you can utilize your expertise and contribute to the success of our...

Job Summary:

At BelovED Community Charter Schools, we are seeking a passionate and dedicated Help Desk Technician to join our team. As a Help Desk Technician, you will have the opportunity to make a meaningful impact on the education experience of our students and staff by providing technical support and ensuring the smooth operation of our educational technology infrastructure. This role offers a unique chance to grow your career in the field of educational technology while contributing to a vibrant and dynamic learning environment.

Key Responsibilities:

1. Technical Support: Play a crucial role in providing technical assistance to students, teachers, and staff, addressing a wide range of hardware, software, and network connectivity issues.
2. Hardware Maintenance: Contribute to the setup, configuration, and maintenance of computers, laptops, tablets, projectors, and other educational...

Who We Are

We are an economic research consulting firm--which is a fancy way of saying we are a professional services firm (think of our commodity as selling time) who are proud of doing our jobs well and are always thinking about our current client work and our next project. 

About The Role

We are seeking a highly motivated and skilled IT Helpdesk Support Technician to join our IT team. In this role, you will be responsible for providing technical assistance and support to our team members, ensuring that their technical issues are resolved in a timely and efficient manner. The ideal candidate will have excellent problem-solving skills, strong communication skills, and the ability to work well in a team environment. The role is a fully remote role. Must be able to work Eastern Time Zone hours.

We are looking for someone with a passion for learning and growth. If you are passionate about technology, helping others, and...

About Us: IT Link Now is a dynamic Managed Service Provider (MSP) committed to delivering top-notch IT solutions to our clients. We pride ourselves on providing exceptional service, innovative solutions, and fostering a collaborative work environment.

Position Overview: We are seeking a skilled and motivated Field Technician to join our team. As a Field Technician, you will play a crucial role in ensuring the smooth operation of our clients’ IT infrastructure. You’ll be responsible for on-site technical support, troubleshooting, and maintaining critical systems.

If you are passionate about technology, enjoy working in the field, and thrive in a fast-paced environment, we’d love to hear from you! Apply now and become part of the IT Link Now family.

Requirements

Responsibilities:

• Provide exceptional on-site technical support to clients.
• Troubleshoot...

Technical Engagement Network (TEN) Help Desk Technician/Lab Manager

Location: Arlington, VA

Must have an active Secret Security Clearance

Node is supporting a U.S. Government customer to provide support for onsite incident response to civilian Government agencies and critical asset owners who experience cyber-attacks, providing immediate investigation and resolution. Contract personnel perform investigations to characterize the severity of breaches, develop mitigation plans, and assist with the restoration of services.

Node is seeking a Technical Engagement Network (TEN) Help Desk Technician tosupport this critical customer mission.

Responsibilities:

- Serve as the first level Help Desk for the TEN Lab’s systems and accounts

- Assist new users with the setup of equipment, accounts, and tools

- Respond to user requests via email, walk-ins, phone...

CSAV Systems is looking to fill a unique position in Hackensack, New Jersey. Requirements include, but are not limited to, a background in a technology based, preferably Audio/Visual related, field, and the capability to problem solve calmly and proficiently. Candidates must demonstrate strong interpersonal skills and possess the ability to build and maintain relationships with high profile clientele. Applicants should have a strong background of technical skills and be apt to learning new technology. Responsibilities will include assisting the Help Desk Manager in fulfilling the A/V needs of high profile clients in a corporate setting. Candidate will train with the Help Desk Manager and current seasoned technicians in order to learn the A/V systems, learn steps of troubleshooting systems when issues arise, and develop the ability to support high level meetings for executives. Candidate will be expected to build relationships with clients, maintain a calendar of on-site meetings,...

FusionTek is a Managed Service Provider with offices in Kirkland, WA, Federal Way, WA, Washington, DC, and Tampa, FL. We’re a tight-knit team of friendly, intelligent people focused on IT infrastructure management for small to mid-sized businesses since 2007.

We’re also rapidly growing and are looking for top tier candidates that share our four core values:

• We are team players, collectively working towards a common goal.
• We work each day with a growth mindset focused on the success of our coworkers, clients, and the company.
• We do the right thing with an honest and transparent approach that always puts our clients first.
• We take ownership of our work, always seeing it through to completion.

If this sounds like somewhere you’d like to work, read on, because we’re looking for a problem-solver with a client focused mindset who enjoys working through technical challenges to join our team as a Desktop Support Technician.

As...

PALNAR is looking for a highly motivated and skilled IT Help Desk Technician to join our team. As an IT Help Desk Technician, you will play a crucial role in providing technical support and assistance to our employees. You will work closely with other members of the IT team to ensure smooth operations and provide excellent customer service to our internal stakeholders.

In this role, you will be responsible for troubleshooting and resolving a wide range of hardware and software issues. You will assist with the installation, configuration, and maintenance of computer systems and software applications. Furthermore, you will be responsible for monitoring and responding to help desk tickets, escalating issues as needed to ensure timely resolution, and keeping accurate documentation of all support activities.

The ideal candidate for this position is a quick learner with excellent problem-solving skills and attention to detail. You should have a strong knowledge of computer...