Customer Service Representative I

CNSI and Kepro are now Acentra Health! Acentra Health exists to empower better health outcomes through technology, services, and clinical expertise. Our mission is to innovate health solutions that deliver maximum value and impact.

Lead the Way is our rallying cry at Acentra Health. Think of it as an open invitation to embrace the company’s mission, actively engage in problem-solving, and take ownership of your work daily. Acentra Health offers you unparalleled opportunities. In fact, you have all you need to take charge of your career and accelerate better outcomes – making this a great time to join our team of passionate individuals dedicated to being a vital partner for health solutions in the public sector.

Acentra seeks a Remote Customer Service Representative to join our growing team. 

Job Summary

Join our North Carolina team as a Customer Service Representative and become an essential player in the vital prior...

The MPM Group, Inc, a leading provider of [specific industry] solutions, is seeking a motivated and customer-oriented individual for the position of Customer Service Representative. In this role, you will be responsible for providing exceptional service to our clients and resolving any inquiries or issues they may have.

As a Customer Service Representative, you will be the first point of contact for our customers, assisting them with inquiries related to our products and services. You will need to possess excellent communication and problem-solving skills to address customer needs effectively. Additionally, you will work closely with other departments to ensure a seamless customer experience.

Responsibilities

• Respond to customer inquiries and provide accurate and timely information
• Resolve customer concerns and complaints
• Maintain a high level of professionalism and empathy when dealing with customers
• Collaborate with other...

CNSI and Kepro are now Acentra Health! Acentra Health exists to empower better health outcomes through technology, services, and clinical expertise. Our mission is to innovate health solutions that deliver maximum value and impact.

Lead the Way is our rallying cry at Acentra Health. Think of it as an open invitation to embrace the company’s mission, actively engage in problem-solving, and take ownership of your work daily. Acentra Health offers you unparalleled opportunities. In fact, you have all you need to take charge of your career and accelerate better outcomes – making this a great time to join our team of passionate individuals dedicated to being a vital partner for health solutions in the public sector.

Acentra seeks a Remote Customer Service Representative to join our growing team. 

Job Summary

Join our North Carolina team as a Customer Service Representative and become an essential player in the vital prior...

Why work for ACO?

Join a global family-owned company with office/ production in 45+ countries that has been in business for 75 years. ACO products are designed and manufactured with the belief that the company positively impacts the use of one of earth’s greatest resources, water. ACO is rooted with the team player spirit, encouraging self-development and growth, and promotes a safe and healthy work environment for all of its employees. 

Who is ACO?

ACO. we care for water

A central theme to everything we do is products and technology that care for water – our system chain of ‘collect, clean, hold, release’ reflects this and our business constantly revolves around the care and management of water 

What the role entails

• Accurate data entry of all purchase orders ensuring that all material and freight costs match exactly to customer’s purchase order,...

CNSI and Kepro are now Acentra Health! Acentra Health exists to empower better health outcomes through technology, services, and clinical expertise. Our mission is to innovate health solutions that deliver maximum value and impact.

Lead the Way is our rallying cry at Acentra Health. Think of it as an open invitation to embrace the company’s mission, actively engage in problem-solving, and take ownership of your work daily. Acentra Health offers you unparalleled opportunities. In fact, you have all you need to take charge of your career and accelerate better outcomes – making this a great time to join our team of passionate individuals dedicated to being a vital partner for health solutions in the public sector.

Acentra seeks a Customer Service Representative to join our growing team.

Job Summary:

The Customer Service Representative is responsible for supporting the Medicare Appeal process by answering incoming...

CNSI and Kepro are now Acentra Health! Acentra Health exists to empower better health outcomes through technology, services, and clinical expertise. Our mission is to innovate health solutions that deliver maximum value and impact.

Lead the Way is our rallying cry at Acentra Health. Think of it as an open invitation to embrace the company’s mission, actively engage in problem-solving, and take ownership of your work daily. Acentra Health offers you unparalleled opportunities. In fact, you have all you need to take charge of your career and accelerate better outcomes – making this a great time to join our team of passionate individuals dedicated to being a vital partner for health solutions in the public sector.

Acentra seeks a Customer Service Representative to join our growing team.

Job Summary:

The Customer Service Representative is responsible for supporting the Medicare Appeal process by answering incoming...

Absolute Plumbing Company is seeking for a highly motivated and experienced Customer Service Representative. If you are a customer-focused individual with a passion for providing exceptional service, we would love to hear from you. As a Customer Service Representative, you will be the first point of contact for our customers, assisting them with inquiries, resolving complaints, and providing information about our products and services.

• Handle inbound and outbound customer calls with professionalism and empathy
• Assist customers with product selection, ordering, and troubleshooting
• Resolve customer complaints and provide appropriate solutions
• Ensure customer satisfaction and maintain a high level of service
• Collaborate with other teams to address customer issues and provide timely resolutions

Requirements

• Previous experience in a customer service role
• Excellent...

 The Customer Service Representative (CSR) is responsible for processing new sales orders, new customer-submitted orders, renewal orders, and handling all customer inquiries, both during and after deployment. The CSR ensures all commencement timelines and general administrative activities are met accurately and promptly. This role may involve managing customers within a specific geographic region's data centers and coordinating with cross-functional teams for customers extending beyond that region to ensure seamless implementation. The CSR assists customers and other service managers with problem remediation, order processing, and overall customer care. Additionally, the CSR will define and coordinate customer business requirements with Sales Engineering, Field Operations, Security, and Sales, and work alongside Project Managers for customer reporting preparation to ensure a smooth and successful customer...

**This is a hybrid position. Work from home status is only granted if criteria is met, and upon completion of 2 weeks of in-office onboarding/training.**

Who is Centah?

Acquired by Financeit in 2017, Centah is a lead and workflow management company that allows some of North America’s largest home improvement businesses to distribute and manage leads, powering over $3 billion in annual sales. One of the driving forces behind Centah’s industry-leading platform is a full-service contact center in Fort Lauderdale, Florida, that specializes in inbound and outbound support for the home improvement industry. Centah’s Call & Contact Centers become the main point of contact for the customer, ensuring expectations are met and managed throughout the lifespan of the project.

About the role:

We are looking for an enthusiastic and self-motivated Customer Service Representative to join our team. As a Customer...

**Please read: This job posting is for an Outbound Customer Service Representative. Do not apply if your resume and experience do not demonstrate that you have outbound dialing experience (cold calling, fast paced dialing, etc.) as your application will not be considered.**

This is a hybrid position. Work from home status is only granted if criteria is met, and upon completion of 2 weeks of in-office onboarding/training.

Who is Centah?

Acquired by Financeit in 2017, Centah is a lead and workflow management company that allows some of North America’s largest home improvement businesses to distribute and manage leads, powering over $3 billion in annual sales. One of the driving forces behind Centah’s industry-leading platform is a full-service contact center in Fort Lauderdale, Florida, that specializes in inbound and outbound support for the home improvement industry. Centah’s Call & Contact Centers...

**This is a hybrid position. Work from home status is only granted if criteria is met, and upon completion of 2 weeks of in-office onboarding/training.**

Who is Centah?

Acquired by Financeit in 2017, Centah is a lead and workflow management company that allows some of North America’s largest home improvement businesses to distribute and manage leads, powering over $3 billion in annual sales. One of the driving forces behind Centah’s industry-leading platform is a full-service contact center in Fort Lauderdale, Florida, that specializes in inbound and outbound support for the home improvement industry. Centah’s Call & Contact Centers become the main point of contact for the customer, ensuring expectations are met and managed throughout the lifespan of the project.

About the role:

We are looking for an enthusiastic and self-motivated Customer Service Representative to join our team. As a Customer...

**This is a hybrid position. Work from home status is only granted if criteria is met, and upon completion of 2 weeks of in-office onboarding/training.**

Who is Centah?

Acquired by Financeit in 2017, Centah is a lead and workflow management company that allows some of North America’s largest home improvement businesses to distribute and manage leads, powering over $3 billion in annual sales. One of the driving forces behind Centah’s industry-leading platform is a full-service contact center in Fort Lauderdale, Florida, that specializes in inbound and outbound support for the home improvement industry. Centah’s Call & Contact Centers become the main point of contact for the customer, ensuring expectations are met and managed throughout the lifespan of the project.

About the role:

We are looking for an enthusiastic and self-motivated Customer Service Representative to join our team. As a Customer...

Job Description
• 2 years minimum experience in Customer Service or direct to Patient Service
• Proven customer or patient support experience or experience as a Customer Service or Patient Services Representative
• Strong phone contact handling skills and excellent communication skills
• Ability to multi-task, prioritize, and manage time effectively
• Ability to independently problem solve and function well in a team atmosphere
• Ability to walk through processes with patients
• Thrives in fast-paced environment with the ability to adapt to change
• High school diploma
• Spanish (Written and verbal) Preferred
• AA degree or actively pursuing a degree
• Experience with SAP or another ERP software
• Experience in Salesforce.com or other CRM software
• Proficiency in Microsoft Outlook
• Knowledgeable in Excel
• Other Customer Service Skills (order services, logistics/shipping knowledge)
• Advanced written, verbal communication skills,...

Job Description
• 2 years minimum experience in Customer Service or direct to Patient Service
• Proven customer or patient support experience or experience as a Customer Service or Patient Services Representative
• Strong phone contact handling skills and excellent communication skills
• Ability to multi-task, prioritize, and manage time effectively
• Ability to independently problem solve and function well in a team atmosphere
• Ability to walk through processes with patients
• Thrives in fast-paced environment with the ability to adapt to change
• High school diploma
• Spanish (Written and verbal) Preferred
• AA degree or actively pursuing a degree
• Experience with SAP or another ERP software
• Experience in Salesforce.com or other CRM software
• Proficiency in Microsoft Outlook
• Knowledgeable in Excel
• Other Customer Service Skills (order services, logistics/shipping knowledge)
• Advanced written, verbal communication skills,...

Job description

Can I hear you smile?

You talk to someone, and they immediately feel comfortable.

You have a smile that can be heard through a telephone.

You listen intently and know how to help.

These are the habits of a good friend. And the habits of the person we want interacting with our customers.

Supreme Service Today is the name of our company, and each of those words is important. Our customers are expecting Supreme Service...and they are expecting it right away.

Each day, you'll be responsible for fielding important calls coming into our busy business. You'll need to figure out what they need and find a way to help them in short...