Customer Service Representative
Harris Solutions
N/A
Job Details
Not Specified
Full Job Description
Key Responsibilities:
- Promptly and professionally handle customer inquiries via email and chat platforms.
- Efficiently resolve customer issues and complaints, ensuring a positive experience.
- Accurately provide information regarding products, services, and company policies.
- Stay informed about company products and services to assist customers effectively.
- Collaborate with other departments to address and resolve more complicated issues.
Requirements
Qualifications:
- High school diploma or equivalent is required; higher education is a plus.
- Previous customer service experience is advantageous.
- Strong written and verbal communication skills.
- Excellent problem-solving abilities and attention to detail.
- Ability to work independently and thrive in a team environment.
- Willingness to work various shifts, including evenings and weekends when necessary.
Benefits
What We Offer:
- Competitive compensation.
- Pathways for career advancement and professional development.
- A supportive and inclusive workplace.
- Access to a wide range of job roles that suit your career aspirations.
- Flexible work hours tailored to your lifestyle.