Customer Service Representative

Key Responsibilities:

- Promptly and professionally handle customer inquiries via email and chat platforms.

- Efficiently resolve customer issues and complaints, ensuring a positive experience.

- Accurately provide information regarding products, services, and company policies.

- Stay informed about company products and services to assist customers effectively.

- Collaborate with other departments to address and resolve more complicated issues.

Requirements

Qualifications:

- High school diploma or equivalent is required; higher education is a plus.

- Previous customer service experience is advantageous.

- Strong written and verbal communication skills.

- Excellent problem-solving abilities and attention to detail.

- Ability to work independently and thrive in a team environment.

- Willingness to work various shifts, including evenings and weekends when necessary.

Benefits

What We Offer:

- Competitive compensation.

- Pathways for career advancement and professional development.

- A supportive and inclusive workplace.

- Access to a wide range of job roles that suit your career aspirations.

- Flexible work hours tailored to your lifestyle.