Customer Service Representative

Customer Service Representative Job Summary

We are seeking a Customer Service Representative to join our growing team. In this role, you will field calls, emails, and chat requests from customers who have questions, comments, or complaints about our products and services. You will also assist customers in placing orders. All of our Customer Service Representatives are trained to understand the full menu of our offerings so that they can provide our customers with excellent service. We prefer candidates who have some background in customer service or sales, but we are willing to train the right person.

Requirements

Customer Service Representative Duties and Responsibilities

• Listen, document, and help resolve conflicts with customers
• Answer questions or handle complaints from customers
• Field phone calls, emails, and chat requests
• Provide information to customers about order status and product queries
...

Summary:

The Customer Service Representative is responsible for working with customers on their screen printing and embroidery projects from start to finish. This role contributes to the success of the company by providing a positive experience for screen printing clients, ensuring a smooth process, and increasing the likelihood of securing future business. This is a non-exempt, full-time position requiring an average of 40 hours per week. Although overtime is expected during high volume periods, the typical schedule is during regular business hours, Monday-Friday, 8:00 am-5:00 pm.

Responsibilities/Duties:

• Communicate with customers through email and over the phone, answering questions about screen printing services, pricing, timelines, and providing all necessary information to assist them in their screen printing project needs
• Act as liaison between customers and screen printing staff to communicate...

The purpose of the Customer Service Representative (CSR) is to meet or exceed the customer’s expectations by assessing our customer’s needs, assigning priorities, and triaging the information to the appropriate resources. (Customers may include patients, medical professionals, and family members.) The CSR will be able to function in a multidisciplinary team to provide information about the services that are offered by Patient Services.

• Act as first point of contact with patients by carefully evaluating the purpose of the call, carefully assessing their purpose, prioritizing their handling, and triaging the calls if indicated. Maintain information regarding Patient Services initiatives and explain them to our customers when appropriate.
• Enroll new customers to Patient Services.
• Record activities in the patient database and follow up to secure services (such as product training, mailing of...

DATAMARK, Inc. is currently hiring for the position of Customer Service Representative I. This position is onsite in El Paso, Texas.

In this role, the Customer Service Representative I will handle incoming calls and emails from customers, answering questions, resolving issues, and providing product or service information in our call center. They will maintain accurate customer records, update account information, and escalate complex cases to the appropriate team members as needed. The Customer Service Bilingual Representative I will, at all times, strive to provide a positive customer experience and ensure customer satisfaction in the call center. Pay rate is $14.00 hourly for this role.

Responsibilities

• Answer incoming customer calls and emails in a professional and courteous manner in the call center
• Provide efficient and accurate assistance to customers, addressing their inquiries, concerns, or requests
• Document all customer...

Call Center Representative Job Summary

We are looking for a friendly and hard-working Call Center Representative to join our growing team. You will be responsible for answering all incoming calls and emails, handling customer questions and complaints, and transferring potential leads to our sales team. Candidates should have an outgoing and positive demeanor, a positive work ethic, and have a track record of working well with others in a team environment. We prefer applicants who have some customer service experience, but we are willing to train the right person.

Requirements

Call Center Representative Duties and Responsibilities

• Respond to incoming calls and messages in a timely manner throughout shift
• Identify customer questions, complaints, concerns, and overall needs
• Provide sufficient answers and solutions to all customer queries
• Handle customer complaints respectfully and professionally
...

Syler Veterinary Clinic is seeking a full-time Customer Service Representative to join our team in Athens, TX. Our clinic is committed to providing exceptional veterinary care and customer service to our community’s pets and their owners. Please do not call the hospital directly about this role. Our partners at Associated Veterinary Partners are reviewing applications and will contact you directly.

Why Join Syler Veterinary Clinic?

At Syler Veterinary Clinic, we are dedicated to fostering a positive and supportive work environment. We prioritize excellent client communication and the delivery of high-quality medical care, ensuring that every client and their pet have a great experience.

Responsibilities:

• Provide warm and friendly service to clients both over the phone and in person.
• Schedule appointments and manage the clinic’s calendar.
• Handle client inquiries and provide...

As a Customer Service Representative, you will provide exceptional service to our agency partners and policyholders by developing, and maintaining, deep knowledge of our products, systems and services in order to effectively respond to their daily inquiries and communications.  This critical resource serves as a mentor to junior team members, and maintains broad visibility across the company in order to develop and deliver top-quality service standards.  Success in this role provides extensive career path opportunity throughout the organization.

Responsibilities

• Act as a mentor and training partner to junior team members
• Responsible for servicing agents and policyholders with information relating to policies including bills, payments, coverage information, etc.
• Handle an average of 35-45 inbound phone calls per day, and be responsible for end-to-end call resolution
• Respond to agency partners and...

Job Overview:

We are seeking a Customer Service Representative to join our team and be the face of Little Wolf Automotive. As a Customer Service Representative, you will be the first point of contact for our customers, providing exceptional service and support to ensure customer satisfaction in this location. 

Responsibilities:

1. Handle incoming customer inquiries via phone, email, and chat.
2. Schedule customer vehicle repairs.
3. Perform data entry tasks to update customer records and information.
4. Maintain a high level of phone etiquette while interacting with customers.
5. Communicate effectively in English. Bilingual is a plus, but not required.
6. Assisting customers with rides to and from Little Wolf Automotive. 
7. Complete Quality Control Test Drives
8. Completing courtesy car inspections.
9. Ability to Move automotive parts around the shop.
1. Consistently lifting/carrying 50lbs...

DATAMARK, Inc. is currently hiring for the position of Customer Service Representative I in our call center.

In this role, the Customer Service Representative I will handle incoming calls emails from customers, answering questions, resolving issues, and providing product or service information. They will maintain accurate customer records, update account information, and escalate complex cases to the appropriate team members as needed in the call center. The Customer Service Representative I will, at all times, strive to provide a positive customer experience and ensure customer satisfaction. The salary for this role is $17.20 per hour with a $4.57 Health and Wellness stipend.

Responsibilities

• Answer incoming customer calls and emails in a professional and courteous manner in our call center
• Provide efficient and accurate assistance to customers, addressing their inquiries, concerns, or requests
• Document all customer interactions...

Healing Hands Pediatrics is looking for an enthusiastic and dedicated Call Center/Customer Service Representative to join our dynamic team. In this pivotal role, you will be the first point of contact for our patients and their families, providing exceptional service and support as they navigate their healthcare experience with us. You will handle incoming calls, address inquiries, schedule appointments, and assist with patient registration while ensuring that every interaction reflects our commitment to compassionate care. The ideal candidate will possess a friendly demeanor, excellent communication skills, and the ability to manage multiple tasks efficiently. You will play a crucial role in creating a positive and welcoming environment for families, ensuring their needs are met with professionalism and empathy. Join us at Healing Hands Pediatrics, where we prioritize exceptional service and support to ensure every child's health journey is a pleasant...

Company Overview:

Track Group Inc., a global leader in the provision of advanced electronic monitoring and supervision is committed to delivering a superior portfolio of reliable, advanced electronic monitoring and tracking intervention monitoring products and services to the criminal justice/corrections market. For over 27 years, we have been providing our global clients with the industry's most reliable location tracking devices, complemented by flexible software analytics, and app-driven monitoring solutions along with multi-levels of support services. With multiple offices including the Greater Chicago Area, Indianapolis, Santiago, Chile, and Canada we have a proven record of success leveraging new tracking technologies to create valuable solutions for our customers.

Job Description: Customer Support Services Representative

A Customer Support Services (CSS) Representative handles a variety of customer service needs. This...

Customer Service Representative Job Summary

We are seeking a Customer Service Representative to join our growing team. In this role, you will field calls, emails, and chat requests from customers who have questions, comments, or complaints about our products and services. You will also assist customers in placing orders. All of our Customer Service Representatives are trained to understand the full menu of our offerings so that they can provide our customers with excellent service. We prefer candidates who have some background in customer service or sales, but we are willing to train the right person.

Requirements

Customer Service Representative Duties and Responsibilities

• Listen, document, and help resolve conflicts with customers
• Answer questions or handle complaints from customers
• Field phone calls, emails, and chat requests
• Provide information to customers about order status and product queries
...

At NoGigiddy, we are dedicated to revolutionizing the gig staffing industry. Our mission is to provide gig workers with real-time shift opportunities, enhancing their earning potential and fostering a community where flexibility and convenience take center stage. We value our gig workers and place their needs at the forefront of our innovation efforts, consistently exploring new avenues to elevate their experience. Whether individuals are seeking a flexible side hustle or a more substantial full-time role, NoGigiddy is the ideal hub for finding the right gig.

We’re excited to announce an opening for a Customer Service Representative who will play a pivotal role in supporting our gig workers and ensuring their satisfaction with our services. In this remote position, you will be part of a passionate team committed to making gig work better for everyone. Offering competitive pay at $19 per hour, we invite you to join the GigSquad and help us shape the future of gig...

About Restore Hyper Wellness:

Restore Hyper Wellness (“Restore”) is the award-winning creator of an innovative new category of health—Hyper Wellness. Restore delivers expert guidance and an extensive array of cutting-edge health services, such as IV drips, hot sauna, hyperbaric oxygen therapy, red light and cryotherapy, integrated under one roof. These therapies help you feel your best, so you can do more of what you love.

With 200+ locations across 40 states and a fast-growing national retail footprint, Our goal is to make Hyper Wellness® widely accessible, affordable, and fun. This means helping people from all walks of life feel better and perform at a higher level so they can do more of what they love. Restore is Private Equity backed with the most recent investment round led by General Atlantic, a leading growth equity firm. General Atlantic joins existing investor, Level 5 Capital Partners.

Pay: $18-20/hr + monthly...

About Restore Hyper Wellness:

Restore Hyper Wellness (“Restore”) is the award-winning creator of an innovative new category of health—Hyper Wellness. Restore delivers expert guidance and an extensive array of cutting-edge health services, such as IV drips, hot sauna, hyperbaric oxygen therapy, red light and cryotherapy, integrated under one roof. These therapies help you feel your best, so you can do more of what you love.

With 200+ locations across 40 states and a fast-growing national retail footprint, Our goal is to make Hyper Wellness® widely accessible, affordable, and fun. This means helping people from all walks of life feel better and perform at a higher level so they can do more of what they love. Restore is Private Equity backed with the most recent investment round led by General Atlantic, a leading growth equity firm. General Atlantic joins existing investor, Level 5 Capital Partners.

Pay: $19-21/hr + monthly...

JCC greater Boston has an immediate need to hire Member Relations Customer Service Representatives - part-time, early mornings. In an exciting, supportive, fast-paced environment, the Member Relations Customer Service Representative provides a high level of customer service to current and prospective JCC members and guests both in person and on the phone, and creates a customer-friendly environment for everyone coming into or calling into the center. The Member Relations Customer Service Representative serves as the first point of contact for all member related questions, request, and concerns via phone and in person. The Member Relations Customer Service Representative will answer and direct phone calls, assist with membership related issues, resolve complaints, and process transactions. The Member Relations Customer Service Representative will escalate customer concerns, complaints, or inquires that they are unable to resolve while maintaining...

The Rallye Motor Company, Long Island's premier luxury automotive group, has an immediate career opportunity in our Acura Business Development Center (BDC) at Our Acura store located in Roslyn. If you are someone with full time availability and outstanding customer relations and follow up skills and looking for a company that encourages growth, development and opportunities for advancement, we encourage to you to apply! The ideal candidate is looking for a long-term position where they can utilize their customer service skills to engage with a luxury client base and become a part of a great team.

Responsibilities for this position include, but are not limited to:

• Supplementing the service team by answering client inquiries in a timely, effective manner.
• Scheduling service appointments and logging appointments in E-leads. Taking note of any special client requests.
• Field phone and internet...

Detailed Responsibilities:

• Answer incoming calls and offer appointment windows with requested lead time.
• Maintain a required call count to meet daily, weekly, and monthly quotas. 
• Maintain complete and accurate information in the client database.
• Work with Dispatch to schedule service calls and debrief technicians.
• Promptly reports unresolved issues or complaints to the appropriate leader. 
• Provide assistance to other team members to achieve department and company goals.
• Ensure Club Memberships are renewed and preventative maintenance appointments are scheduled for technicians.

Position Responsibilities

• Instill a fun and nurturing culture with Climate Control’s principles, Core Values, and Core...