Customer Service Representative

As a Customer Service Representative, you will provide exceptional service to our agency partners and policyholders by developing, and maintaining, deep knowledge of our products, systems and services in order to effectively respond to their daily inquiries and communications.  This critical resource serves as a mentor to junior team members, and maintains broad visibility across the company in order to develop and deliver top-quality service standards.  Success in this role provides extensive career path opportunity throughout the organization.

Responsibilities

• Act as a mentor and training partner to junior team members
• Responsible for servicing agents and policyholders with information relating to policies including bills, payments, coverage information, etc.
• Handle an average of 35-45 inbound phone calls per day, and be responsible for end-to-end call resolution
• Respond to agency partners and...

Metal Supermarkets is the leading supplier of small quantity metal throughout the US and Canada. We are looking for a customer-oriented service representative. A customer service representative, or CSR, acts as a liaison, provide product/services information and resolve any emerging problems that our customer accounts might face with accuracy and efficiency. The best CSRs are genuinely excited to help customers. They’re patient, empathetic, and passionately communicative. Customer service representatives can put themselves in their customers’ shoes and advocate for them when necessary. Customer feedback is priceless, and these CSRs can gather that for you. Problem-solving also comes naturally to customer care specialists. They are confident at troubleshooting and investigate if they don’t have enough information to resolve customer complaints. The target is to ensure excellent service standards, respond efficiently to customer inquiries and maintain high customer...

Job Title: Customer Service Representative

Position Type: 1099

Salary: $9 per refresh

Dept/ Location: Customer Service, San Jose, CA

Reports to: West Territory Sales Manager

Core Focus

Floral Image North America, a leading service provider of lifelike flower arrangements and plant displays, seeks a highly motivated and positive Sales Representative to join our team! The Floral Image North America (FINA) 1099 Customer Service Representative (CSR) will be responsible for supporting the wider team effort through retaining, refreshing arrangements, and expanding our customer base. CSRs achieve this goal through driving sales, maintaining strong customer relationships, and expanding their customer base. A successful CSR is someone who can adapt to various client scenarios. This is a great opportunity for those looking to make some extra...

Universal Energy Solutions is a reputable company in the energy industry, specializing in providing sustainable energy solutions. We are currently seeking a dedicated and customer-oriented Customer Service Representative to join our team at our College Park, MD location. As a Customer Service Representative, you will be the primary point of contact for our valued customers in the Cleveland area, ensuring their needs are met and providing exceptional service.

At Universal Energy Solutions, we prioritize customer satisfaction and strive to deliver the best service in the industry. As a Customer Service Representative, you will handle customer inquiries, resolve concerns, and provide product and service information. Your role will be crucial in maintaining strong relationships with our customers in College Park and contributing to our mission of delivering sustainable energy solutions.

Responsibilities

• Respond to customer inquiries and provide information...

We are looking for a customer-oriented service representative. A Customer Service Representative, or CSR, will act as a liaison, provide product/services information, answer questions, and resolve any emerging problems that our customer accounts might face with accuracy and efficiency. The best CSRs are genuinely excited to help customers. They’re patient, empathetic, and passionately communicative. They love to talk and understand the value of good communication skills. Customer service representatives can put themselves in their customers’ shoes and advocate for them when necessary. Customer feedback is priceless, and these CSRs can gather that for you. Problem-solving also comes naturally to customer care specialists. They are confident at troubleshooting and investigate if they don’t have enough information to answer customer questions or resolve complaints. The target is to ensure excellent service standards, respond efficiently to customer inquiries and maintain high customer...

We are seeking a dedicated and enthusiastic Customer Service Representative to join our dynamic team. In this role, you will be the first point of contact for our clients, providing them with exceptional service and support. As a Customer Service Representative, your primary responsibility will be to assist customers with inquiries, effectively resolve issues, and ensure their overall satisfaction. You will engage with customers through various channels, including phone, email, and chat, providing timely responses and solutions to their needs.

Responsibilities

• Act as the first point of contact for customer inquiries, providing prompt and friendly responses.
• Maintain customer accounts by updating information and ensuring accuracy in the database.
• Assist customers with product-related inquiries, technical support, and issues resolution.
• Process customer orders and returns in a timely manner while adhering to company...

The Wish Clinic is on a mission to transform the lives of individuals dealing with wounds and skin disorders, focusing on compassionate care and innovative treatments. Our holistic approach integrates advanced technology and effective methodologies to deliver exceptional patient outcomes. We are currently seeking a Customer Service Representative who will serve as a crucial link between our clients and the exceptional care we provide. This role is vital not only to our operations but also to the overall satisfaction and well-being of our clients. The ideal candidate will possess strong communication skills, a commitment to providing top-notch service, and a passion for helping others. Join us in making a meaningful difference in the healthcare experience for our clients.

Responsibilities

• Respond to client inquiries across various channels, including phone, email, and in-person, ensuring prompt and helpful assistance.
• Provide detailed information...

District 33 is searching for a dedicated and enthusiastic Customer Service Representative to join our team. In this pivotal role, you will be the first point of contact for our clients, providing exceptional customer service and support for their insurance needs. Your primary responsibilities will include answering inquiries, resolving issues, and guiding clients through their insurance policies. We pride ourselves on delivering a high level of customer satisfaction, and we are looking for individuals who share that commitment. The successful candidate will be an excellent communicator with strong problem-solving skills and a knack for building relationships. If you are passionate about helping others and want to contribute to a positive customer experience, we encourage you to apply and be a part of our District 33 team.

Responsibilities

• Respond to customer inquiries via phone, email, and in-person in a timely and professional manner.
• Assist...

Job Description: Customer Service Representative

At Liberty Fox Tech, we pride ourselves on delivering excellent service to our customers. As a Customer Service Representative, you will be responsible for managing customer queries and complaints, providing product and service information, and resolving issues in a timely manner. You will work collaboratively with our team to enhance customer satisfaction and ensure a seamless experience.

The ideal candidate will be a proactive problem solver with a passion for helping others. Your ability to communicate effectively and build rapport with customers will be essential in this role. Join us in fostering an environment that prioritizes exceptional customer service!

Requirements

• High school diploma or equivalent; additional education is a plus.
• Previous experience in customer service or a related field preferred.
• Strong verbal and written communication...

OneTouch Direct is not your typical Call Center. Founded in 1998, we have since grown into one of the most preeminent providers of contact center solutions in the nation. We work with Fortune 500 companies providing useful products and excellent service. We are a seamless extension of our clients while building an internal culture that stands out above the rest.

Your role as a Sales Representative & Customer Service professional will involve engaging with customers, understanding their needs, and promoting our products and services. You will be instrumental in resolving customer issues and ensuring satisfaction while achieving sales targets.

Responsibilities:

• Handle customer inquiries with professionalism and accuracy.
• Identify and promote additional products and services to enhance customer experience.
• Resolve customer issues effectively while maintaining a positive attitude.
...

Receptionist / Customer Service Position

The Nevada State Contractors Board is seeking a full-time receptionist / Customer Service Representative and requests all interested and qualified person to apply. The position reports to the Licensing Supervisor in Las Vegas, Nevada. 

The successful candidate will possess excellent communication, customer service, data entry and record keeping skills, experience working in an office environment, ability to meet customer expectations in a positive and professional manner, and possess the ability to multi-task in a fast-paced environment. 

Duties and Responsibilities  

• Answer incoming calls and responds to requests for information. 
• Assist customers concerning a variety of issues related to licensing and enforcement matters.
• Process incoming and outgoing mail.
• Prepare cash receipts for funds received.
• Perform data entry and record...

Company Overview:

Veterans Guardian is a pre-filing consulting firm helping position veterans to achieve the disability rating they are eligible for when they file their claim for VA disability benefits and compensation.

Job Description:

We are seeking a highly organized and detail-oriented individual to join our team as a Customer Service Representative. In this role, you will be responsible for answering and directing phone calls, managing veteran contacts through the Customer Relationship Management (CRM) software, organizing and scheduling appointments in the department calendar, and ensuring proper documentation for each veteran client consulted by the Intake Team. You will also be responsible for developing and maintaining multiple contact lists, providing general support to visitors, and serving as the point of contact for internal and external clients.

Responsibilities:

• Answer and direct phone calls
• Manage veteran contacts...

About the Role

The iGaming Customer Service Representative II is responsible for working within a team to exceed customer satisfaction expectations and enhancing the play experience by providing professional, accurate, and timely assistance for all matters relating to the player’s interaction with the online casino via various communication channels including chat, phone, and e-mail. Additional duties include payment processing and reporting assistance on risk cases, as defined by Risk Manager.

Position Responsibilities

• Exhibit conduct in accordance with all NJ Gaming Regulations and departmental policies and procedures
• Capable of working efficiently in a high-volume work environment
• Knowledgeable in online gaming products and how customers interact with said products
• Possess excellent customer service skills
• Actively monitor and complete incoming phone calls, emails and...

Customer Service Representative to add to our Call Center Team

Alphorn Ford-Monroe, WI

Full time position with flexible hours

As a Customer Service Representative you become a cornerstone of our dealership group by providing our guests with excellent customer service in every interaction. A Customer Service Representative is expected to uphold the highest ethical standards - while maintaining a fun, friendly and positive attitude and work environment!

If you are an honest, hardworking individual who wants to work in a great environment with a job that you hate to leave at the end of the night, consider making a career change today!

Customer Service Job Requirements:

* Proficient in spreadsheets

* Excellent communication skills

* High levels or integrity & work ethic

* Outgoing, organized & self motivated

* Type 40 words per minute

* Professional...

The Faulkner Automotive Group is looking for an enthusiastic, self-motivated Customer Service Representative to join our team! Faulkner is a place you can establish a career and grow with the organization. While automotive experience is a plus, it is not required! We provide training to all our employees and offer continued growth opportunities for those that have excellent talent, energy, and ambition to succeed. Faulkner has won a combined 60+ Best Places to Work Awards.

Customer Service Representative Benefits, include:

• High School Diploma or equivalent.
• Prior retail/receptionist or customer service experience is preferred.
• Perform consistently to provide excellent customer service.
• Requires the ability to work in a team environment as well as strong oral and written communication skills.
• Ability to set appointments using an online system and understand basic technical information

The...

As a Customer Service Representative, you will provide exceptional service to our agency partners and policyholders by developing, and maintaining, deep knowledge of our products, systems and services in order to effectively respond to their daily inquiries and communications.  This critical resource serves as a mentor to junior team members, and maintains broad visibility across the company in order to develop and deliver top-quality service standards.  Success in this role provides extensive career path opportunity throughout the organization.

Responsibilities

• Responsible for servicing agents and policyholders with information relating to policies including bills, payments, coverage information, etc.
• Handle an average of 35-45 inbound phone calls per day, and be responsible for end-to-end call resolution.
• Respond to agency partners and policyholders through chats, emails, and telephone calls.
...

OneTouch Direct is not your typical Call Center. Founded in 1998, we have since grown into one of the most preeminent providers of contact center solutions in the nation. We work with Fortune 500 companies providing useful products and excellent service. We are a seamless extension of our clients while building an internal culture that stands out above the rest.

Customer Service Representatives will handle inbound customer service calls for a leading healthcare payments company, to assist and answer questions around medical payment processing, statement inquiries and other customer support needs. If you have strong communication skills, excellent computer skills, and you truly care about the customer experience – apply today!

Responsibilities:

• Provide inbound customer service for a leading healthcare payments company.
• Consistently provide a great customer experience.
• Ensuring that consumers are satisfied...

Your primary responsibility will be to interact with customers via various communication channels, including phone, email, and live chat, resolving their inquiries and issues promptly and efficiently. You will be the face of our company, fostering positive relationships with our clients and enhancing their overall experience. We expect you to demonstrate a high level of professionalism and empathy, as you will often address sensitive issues that may arise. Additionally, your keen problem-solving skills will be critical in identifying solutions that meet customer needs while adhering to company policies. You will also collaborate with various internal teams to streamline processes and improve service delivery. Your passion for customer satisfaction will be at the forefront of your interactions, ensuring every client feels valued and heard. This position is ideal for individuals who thrive in a dynamic, fast-paced environment and are committed to delivering outstanding service while...