Online Booking Assistant
Plumber Brother
N/A
As an Online Booking Assistant at Plumber Brother, you will play a critical role in helping our customers schedule plumbing services through our online platform. Your main task will be to manage and streamline online bookings, ensuring that clients have a hassle-free experience. You will be the first point of contact for customers looking to schedule services, and your exceptional organizational and communication skills will help you thrive in this remote position. If you are tech-savvy, detail-oriented, and passionate about providing outstanding service to our clients, we would be excited to have you join our team!
Responsibilities
- Manage and oversee online booking inquiries through our website and app.
- Assist customers with the online booking process, guiding them through selecting services and appointment times.
- Ensure all bookings are accurate and customer information is updated in our system.
- Respond promptly to customer...