Customer Service Representative I

About the Role

The iGaming Customer Service Representative II is responsible for working within a team to exceed customer satisfaction expectations and enhancing the play experience by providing professional, accurate, and timely assistance for all matters relating to the player’s interaction with the online casino via various communication channels including chat, phone, and e-mail. Additional duties include payment processing and reporting assistance on risk cases, as defined by Risk Manager.

Position Responsibilities

• Exhibit conduct in accordance with all NJ Gaming Regulations and departmental policies and procedures
• Capable of working efficiently in a high-volume work environment
• Knowledgeable in online gaming products and how customers interact with said products
• Possess excellent customer service skills
• Actively monitor and complete incoming phone calls, emails and...

ODK Media, Inc. is a media group headquartered in Fullerton, CA, United States that provides access to premium international content through its owned and operated streaming platforms, including OnDemandKorea, OnDemandChina, and OnDemandViet. It also distributes content to global streaming services, cable operators, and movie theaters, serving as the Asian media hub for AAPI communities across the country.

We are currently looking for a Customer Service Representative (Bilingual) to join our growing team, who will be responsible for providing excellent customer service through various channels, including phone, chat, and email..

ROLES & RESPONSIBILITIES

• Respond to customer inquiries and provide effective assistance and guidance
• Resolve customer issues and concerns through phone, chat, and email channels
• Maintain a high level of product and service knowledge to address customer...

CNSI and Kepro are now Acentra Health! Acentra Health exists to empower better health outcomes through technology, services, and clinical expertise. Our mission is to innovate health solutions that deliver maximum value and impact.

Lead the Way is our rallying cry at Acentra Health. Think of it as an open invitation to embrace the company’s mission, actively engage in problem-solving, and take ownership of your work daily. Acentra Health offers you unparalleled opportunities. In fact, you have all you need to take charge of your career and accelerate better outcomes – making this a great time to join our team of passionate individuals dedicated to being a vital partner for health solutions in the public sector.

Acentra seeks a Remote Customer Service Representative to join our growing team. 

Job Summary

Join our North Carolina team as a Customer Service Representative and become an essential player in the vital prior...

DATAMARK, Inc. is currently hiring for the position of Customer Service Representative I in our call center.

In this role, the Customer Service Representative I will handle incoming calls emails from customers, answering questions, resolving issues, and providing product or service information. They will maintain accurate customer records, update account information, and escalate complex cases to the appropriate team members as needed in the call center. The Customer Service Representative I will, at all times, strive to provide a positive customer experience and ensure customer satisfaction. The salary for this role is $17.20 per hour with a $4.57 Health and Wellness stipend.

Responsibilities

• Answer incoming customer calls and emails in a professional and courteous manner in our call center
• Provide efficient and accurate assistance to customers, addressing their inquiries, concerns, or requests
• Document all customer interactions...

**Please read: This job posting is for an Outbound Customer Service Representative. Do not apply if your resume and experience do not demonstrate that you have outbound dialing experience (cold calling, fast paced dialing, etc.) as your application will not be considered.**

This is a hybrid position. Work from home status is only granted if criteria is met, and upon completion of 2 weeks of in-office onboarding/training.

Who is Centah?

Acquired by Financeit in 2017, Centah is a lead and workflow management company that allows some of North America’s largest home improvement businesses to distribute and manage leads, powering over $3 billion in annual sales. One of the driving forces behind Centah’s industry-leading platform is a full-service contact center in Fort Lauderdale, Florida, that specializes in inbound and outbound support for the home improvement industry. Centah’s Call & Contact Centers...

**This is a hybrid position. Work from home status is only granted if criteria is met, and upon completion of 2 weeks of in-office onboarding/training.**

Who is Centah?

Acquired by Financeit in 2017, Centah is a lead and workflow management company that allows some of North America’s largest home improvement businesses to distribute and manage leads, powering over $3 billion in annual sales. One of the driving forces behind Centah’s industry-leading platform is a full-service contact center in Fort Lauderdale, Florida, that specializes in inbound and outbound support for the home improvement industry. Centah’s Call & Contact Centers become the main point of contact for the customer, ensuring expectations are met and managed throughout the lifespan of the project.

About the role:

We are looking for an enthusiastic and self-motivated Customer Service Representative to join our team. As a Customer...

**This is a hybrid position. Work from home status is only granted if criteria is met, and upon completion of 2 weeks of in-office onboarding/training.**

Who is Centah?

Acquired by Financeit in 2017, Centah is a lead and workflow management company that allows some of North America’s largest home improvement businesses to distribute and manage leads, powering over $3 billion in annual sales. One of the driving forces behind Centah’s industry-leading platform is a full-service contact center in Fort Lauderdale, Florida, that specializes in inbound and outbound support for the home improvement industry. Centah’s Call & Contact Centers become the main point of contact for the customer, ensuring expectations are met and managed throughout the lifespan of the project.

About the role:

We are looking for an enthusiastic and self-motivated Customer Service Representative to join our team. As a Customer...

Spirair, a venture capital backed medical device company, was co-founded by two Stanford Biodesign and Innovation fellows with a shared interest in optimizing outcomes and patient experience through innovation solutions. With a passion for developing elegant technologies that evolve care and enhance accessibility and effectiveness, the Spirair team is partnering with leading ENT advisors and industry veterans to offer treatment options that are both massively impactful and minimally invasive.

We are looking for a talented individual to play the dual role of Customer Service Representative and Office Administrator. This person will provide customer service and support to external customers and the internal team, manage the company’s office services, and support other internal teams as needed.

Requirements

MAJOR DUTIES AND RESPONSIBILITIES

Customer Service Representative

• Primary contact for...

• Training Start: September 6, 2024
• Training Time: 11:00AM – 7:30PM EST, Monday - Friday (2 weeks training, 1 week nesting)
• Location: 8517 South Park Circle Building C, Suit 400 Orlando, Florida 32819
  
  
  
  As a Tier I Customer Care Call Center Representative you will seek to create a positive experience for each caller. 
• You will be listening to customers to understand the reason for their call, address all questions or complaints, and provide an accurate and efficient response which would include initiating benefits, cancelling the protection, and/or answering questions related to a benefit. 

Requirements

•  1 year Customer service experience
• Strong communication and listening skills
• Ability to multi-task and manage time effectively
• Writes clearly, concisely and effectively
...

**Please read: This job posting is for an Outbound Customer Service Representative. Do not apply if your resume and experience do not demonstrate that you have outbound dialing experience (cold calling, fast paced dialing, etc.) as your application will not be considered.**

This is a hybrid position. Work from home status is only granted if criteria is met, and upon completion of 2 weeks of in-office onboarding/training.

Who is Centah?

Acquired by Financeit in 2017, Centah is a lead and workflow management company that allows some of North America’s largest home improvement businesses to distribute and manage leads, powering over $3 billion in annual sales. One of the driving forces behind Centah’s industry-leading platform is a full-service contact center in Fort Lauderdale, Florida, that specializes in inbound and outbound support for the home improvement industry. Centah’s Call & Contact Centers...

**This is a hybrid position. Work from home status is only granted if criteria is met, and upon completion of 2 weeks of in-office onboarding/training.**

Who is Centah?

Acquired by Financeit in 2017, Centah is a lead and workflow management company that allows some of North America’s largest home improvement businesses to distribute and manage leads, powering over $3 billion in annual sales. One of the driving forces behind Centah’s industry-leading platform is a full-service contact center in Fort Lauderdale, Florida, that specializes in inbound and outbound support for the home improvement industry. Centah’s Call & Contact Centers become the main point of contact for the customer, ensuring expectations are met and managed throughout the lifespan of the project.

About the role:

We are looking for an enthusiastic and self-motivated Customer Service Representative to join our team. As a Customer...

**This is a hybrid position. Work from home status is only granted if criteria is met, and upon completion of 2 weeks of in-office onboarding/training.**

Who is Centah?

Acquired by Financeit in 2017, Centah is a lead and workflow management company that allows some of North America’s largest home improvement businesses to distribute and manage leads, powering over $3 billion in annual sales. One of the driving forces behind Centah’s industry-leading platform is a full-service contact center in Fort Lauderdale, Florida, that specializes in inbound and outbound support for the home improvement industry. Centah’s Call & Contact Centers become the main point of contact for the customer, ensuring expectations are met and managed throughout the lifespan of the project.

About the role:

We are looking for an enthusiastic and self-motivated Customer Service Representative to join our team. As a Customer...

We are seeking a detail-oriented and proactive Customer Service Representative to join our team at Reseco Advisors. As an Customer Service Representative, you will play an essential role in supporting the Client Managers in servicing and managing our commercial insurance clients.

In this role, you will be responsible for assisting with day-to-day client activities, responding to client inquiries, preparing documents, and providing general administrative support to the Client Managers. You will have the opportunity to work closely with our clients and internal teams to ensure exceptional service delivery.

Responsibilities:

• Assist Client Managers with managing client accounts and requests
• Respond to client inquiries and provide prompt and accurate information
• Prepare and maintain client documentation, including certificates of insurance and endorsements
• Coordinate and schedule meetings and client...

Overview:

Top 5 - Customer Service Representative

Top 5 is a reputable company in the energy industry, specializing in providing sustainable energy solutions. We are currently seeking a dedicated and customer-oriented Customer Service Representative to join our team at our Richmond, VA location. As a Customer Service Representative, you will be the primary point of contact for our valued customers in the Richmond area, ensuring their needs are met and providing exceptional service.

At Top 5, we prioritize customer satisfaction and strive to deliver the best service in the industry. As a Customer Service Representative, you will handle customer inquiries, resolve concerns, and provide product and service information. Your role will be crucial in maintaining strong relationships with our customers in Richmond and contributing to our mission of delivering sustainable energy solutions.

Responsibilities

• Respond to customer inquiries and...

Overview:

Top 5 - Customer Service Retention

Top 5 is a reputable company in the energy industry, specializing in providing sustainable energy solutions. We are currently seeking a dedicated and customer-oriented Customer Service Representative to join our team at our Richmond, VA location. As a Customer Service Representative, you will be the primary point of contact for our valued customers in the Richmond area, ensuring their needs are met and providing exceptional service.

At Top 5, we prioritize customer satisfaction and strive to deliver the best service in the industry. As a Customer Service Representative, you will handle customer inquiries, resolve concerns, and provide product and service information. Your role will be crucial in maintaining strong relationships with our customers in Richmond and contributing to our mission of delivering sustainable energy solutions.

Responsibilities

• Respond to customer inquiries and provide...

JOB TITLE: (LatAm) Customer Support Representative/Dispatcher 6

Salary Range: $800-1,800

Working Hours & Time Zone: M-F, flexible 8 hours, EST timezone (multiple positions maybe available other than 9-5); may work on weekends, 2 days off transferred to weekdays

Requirements

Tasks:

• Receiving and managing incoming calls
• Entering information accurately into systems
• Efficiently dispatching tasks or resources

Qualifications:

• Minimum 2 years of experience
• Good to Excellent Communication skills; minor accent is acceptable
• Tools: Fairly new computer with fast operating system, Excel, Office 365, and high-speed internet
• Candidate must be capable of creating a warm and engaging atmosphere while working independently without the need for constant supervision. Must be known for reliability, adept at...