Customer Service Representative I

Are you an enthusiastic, customer-focused individual who loves talking, and helping people? At our company, customers are at the heart of everything we do. With over 3,000 reviews and an average rating of 4.9, we take pride in delivering excellence.

Enthusiasm and care are the core qualities we seek in our CSRs.

Key Responsibilities:

• Handle customer calls with professionalism and a focus on solutions.
• Provide knowledgeable support for luxury products.
• Use CRM tools to manage customer interactions efficiently.
• Collaborate using Slack and GSuite for smooth internal communication.

Requirements:

• Enthusiasm and passion for delivering excellent customer service.
• Excellent written and spoken English.
• Familiarity with CRM systems, Slack, and GSuite is a plus.

Why Join Us?

• Job Stability: Over 35 years of...

Position Description: The Customer Service Specialist serves as Professional Physical Therapy’s primary contact for all patient billing inquiries. The Customer Service Specialist functions as a liaison between PPT and patients, providers and payers for all billing matters related to account resolution.

Pay: $20-24/hour

Principal Duties and Responsibilities:

·        Accepts all payments, makes outbound calls and accepts all inbound calls; ensures all calls are responded to from all parties (patients, clinics, insurance carriers, vendor) within a specific response-to-call timeframe and with the intent to resolve the caller’s concern.

·        Assists patients in understanding billing statements to ensure swift resolution of outsizing balances.

·        Makes necessary charge...

As a Customer Service Representative, you will provide exceptional service to our agency partners and policyholders by developing, and maintaining, deep knowledge of our products, systems and services in order to effectively respond to their daily inquiries and communications.  This critical resource serves as a mentor to junior team members, and maintains broad visibility across the company in order to develop and deliver top-quality service standards.  Success in this role provides extensive career path opportunity throughout the organization.

Responsibilities

• Act as a mentor and training partner to junior team members
• Responsible for servicing agents and policyholders with information relating to policies including bills, payments, coverage information, etc.
• Handle an average of 35-45 inbound phone calls per day, and be responsible for end-to-end call resolution
• Respond to agency partners and...

As a Customer Service Representative, you will provide exceptional service to our agency partners and policyholders by developing, and maintaining, deep knowledge of our products, systems and services in order to effectively respond to their daily inquiries and communications.  This critical resource serves as a mentor to junior team members, and maintains broad visibility across the company in order to develop and deliver top-quality service standards.  Success in this role provides extensive career path opportunity throughout the organization.

Responsibilities

• Responsible for servicing agents and policyholders with information relating to policies including bills, payments, coverage information, etc.
• Handle an average of 35-45 inbound phone calls per day, and be responsible for end-to-end call resolution.
• Respond to agency partners and policyholders through chats, emails, and telephone calls.
• Educate...

We are seeking a motivated and detail oriented Inside Customer Service Representative to join our team. The ideal candidate will be responsible for supporting the sales team, managing customer inquiries, and providing excellent customer service. This role requires a strong communicator who can handle multiple tasks efficiently and contribute to our overall business growth.

Key Responsibilities:

·        Handle inbound sales inquiries via phone, email, and chat.

·        Assist customers with information.

·        Process invoices accurately in a timely manner as needed.

·        Maintain and update customer records in our CRM system.

·        Follow up with customers on sales leads, quotes, and service...

JOB SUMMARY

The Customer Service Representative is responsible for receipt of new cases and ensuring proper system drafting and setup. The CSR also is responsible for taking direction and facilitating the case assignment/scheduling process.

Dane Street’s success relies on individual and team contributions every day. We care for our customers, each other and Dane Street. It is the responsibility for all of us to maintain a positive working environment that promotes client satisfaction and results.

MAJOR DUTIES AND RESPONSIBILITIES

Handling Receipt of New Cases:

• Intake new cases and review/verify information and requests. Draft cases by entering information into the Dane Street system, AccessDS.
• Work with client on any information missing pertinent to processing claim.
• Sort, organize and create medical document listing - if required by client, and in line with...

Customer Service Representative

We are currently looking for a Customer Service Representative to join our team.

As a Customer Service Representative, you will be responsible for handling customer inquiries, resolving complaints, and providing information about our products and services. You will interact with customers through various channels, including phone calls, emails, and chat messages.

Key Responsibilities:

• Answer customer inquiries and provide accurate information
• Resolve customer complaints and ensure customer satisfaction
• Process orders, returns, and exchanges
• Maintain customer records and update them as needed
• Collaborate with internal teams to address customer issues
• Up sell products...

Job Overview

At Squeaky Clean and Green, we pride ourselves on providing exceptional service to our customers. We are looking for a personable and proactive Customer Service Representative to join our team. In this role, you will be the frontline contact for our clients, helping to answer inquiries, resolve issues, and provide detailed information about our services. Your strong communication skills and problem-solving abilities will be key to ensuring customer satisfaction and fostering loyalty.

Responsibilities:

Manage incoming customer inquiries through various channels including phone, email, and chat

Provide accurate information about our services and pricing

Troubleshoot issues and provide solutions in a timely manner

Maintain detailed records of customer interactions and feedback

Collaborate with other team members to address customer needs

Assist with scheduling and coordinating service appointments

Follow up with...

Job Position: Customer Service Representative 

Company Legal Name: Auto Collision Group Gardena Inc.

Location Address:1706 Rosecrans Ave, Gardena CA 90249

Salary Range: $18-20/HR

The Customer Service Rep (CSR) is the first and last point of contact with Auto Collision Group, Inc. customers. The CSR will play an integral role in delivering the highest quality of service to everyone who contacts ACG and walks through body shop. In this role, the CSR is responsible for checking in customers, their vehicles and for keeping the customer informed and updated on the process. Managing and organizing rentals, speaking to insurance companies on behalf of our customers and maintaining Dealer relations. Managing the telephones is a priority; helping the customer as much as possible and then transferring calls, taking messages, and making outbound calls to customers and to ACG vendors.

Summary of Duties:

· Greet customers in a...

Company Overview:

Track Group Inc., a global leader in the provision of advanced electronic monitoring and supervision is committed to delivering a superior portfolio of reliable, advanced electronic monitoring and tracking intervention monitoring products and services to the criminal justice/corrections market. For over 27 years, we have been providing our global clients with the industry's most reliable location tracking devices, complemented by flexible software analytics, and app-driven monitoring solutions along with multi-levels of support services. With multiple offices including the Greater Chicago Area, Indianapolis, Santiago, Chile, and Canada we have a proven record of success leveraging new tracking technologies to create valuable solutions for our customers.

Job Description: Customer Support Services Representative

A Customer Support Services (CSS) Representative handles a variety of customer service needs. This...

DVG Tech Solutions LLC is seeking a dedicated and enthusiastic Customer Service Representative to join our dynamic team in the staffing and recruiting industry. In this crucial role, you will be the first point of contact for our clients and candidates, ensuring a seamless experience as you provide exceptional service. As a Customer Service Representative, your primary goal will be to enhance customer satisfaction by acting as a bridge between our company and its clientele. You will engage with clients and candidates through various communication channels to address inquiries, resolve issues, and provide information about our staffing services. Your ability to build rapport and maintain positive relationships will be vital in fostering trust and loyalty. DVG Tech Solutions prides itself on delivering tailored staffing solutions, and as part of our team, you will contribute significantly to our mission of connecting talented individuals with premier job opportunities. This role not...

CNSI and Kepro are now Acentra Health! Acentra Health exists to empower better health outcomes through technology, services, and clinical expertise. Our mission is to innovate health solutions that deliver maximum value and impact.

Lead the Way is our rallying cry at Acentra Health. Think of it as an open invitation to embrace the company’s mission, actively engage in problem-solving, and take ownership of your work daily. Acentra Health offers you unparalleled opportunities. In fact, you have all you need to take charge of your career and accelerate better outcomes – making this a great time to join our team of passionate individuals dedicated to being a vital partner for health solutions in the public sector.

Acentra seeks a Customer Service Representative to join our growing team. 

Job Summary:

Join our team as a Remote Customer Service Representative and become an essential player in the vital prior authorization...

Acentra seeks a Customer Service Representative to join our growing team. 

Job Summary

Join our team as a Remote Customer Service Representative and become a player in the vital prior authorization process. In this dynamic role, you will be the first point of contact for our customers, handling incoming calls with a blend of professionalism and care. Your day-to-day responsibilities will include responding to customer inquiries, resolving complaints, and fulfilling requests with precision and adherence to our strict internal policies and procedures.

Your role is not just about answering calls—it's about creating a positive impact with every interaction. With your deep understanding of our organization's services, you will be equipped to offer solutions and support that go beyond the ordinary, striving not only to meet but to exceed productivity and quality standards. If you are ready to take on a role that challenges and...

RIA Cast House Engineering, LLC is seeking a friendly and professional Customer Service Representative to join our team. In this role, you will be the first point of contact for our clients, assisting them with inquiries, resolving issues, and ensuring a positive customer experience. If you enjoy helping others and have strong communication skills, we would love to hear from you!

Responsibilities

• Handle incoming customer inquiries via phone, email, and chat promptly and professionally.
• Provide accurate information about our products and services to clients.
• Resolve customer issues efficiently and effectively, escalating when necessary.
• Document customer interactions and maintain detailed records.
• Collaborate with other departments to enhance customer satisfaction.
• Participate in training to stay informed about product updates and company policies.
• Contribute to team efforts to improve overall service...

We are seeking a dedicated Customer Service Representative to join our dynamic team. In this role, you will be the frontline ambassador of our company, engaging with customers to ensure their needs are met and their issues are resolved promptly. As a Customer Service Representative, you will play a crucial role in fostering positive customer relationships, ensuring that every interaction reflects our commitment to quality service and satisfaction.

Responsibilities

• Answer customer inquiries via phone, email, and in-person regarding plumbing services and products.
• Process service requests, appointments, and order entries swiftly and accurately.
• Resolve customer complaints and issues effectively, escalating when necessary to ensure a positive outcome.
• Maintain accurate records of customer interactions and transactions in our database.
• Provide detailed information about our service offerings, pricing, and availability to...

APL Cargo Inc. is excited to announce an opportunity for a Customer Success/Call Center/Customer Service Representative based in the USA, working from the comfort of your home! In this fast-paced and rewarding position, you will play a vital role in ensuring customer satisfaction and success throughout their interaction with our company. Our Customer Service Representatives act as the primary point of contact for our clients, addressing their inquiries, resolving issues, and providing detailed information about our services. Your passion for delivering top-notch customer service will ensure our clients receive the support they need to thrive in their logistics and transportation needs. This position requires excellent communication skills, empathy, and the ability to handle various customer scenarios effectively. Join our remote team at APL Cargo Inc. and help us elevate the customer experience!

Responsibilities

• Handle incoming customer inquiries via phone,...

Door Pro America, a leading garage door installation company, is hiring for a Customer Service Representative in our Service Department. Our customer service team is essential to the company’s operations to ensure that homeowners have a great experience. An ideal Customer Service Representative is able to communicate clearly and efficiently with customers including: product and service information, scheduling, answering questions and resolving problems. We are a small department of currently 3 CSR reps with a bright future for company-wide growth and we are looking for motivated individuals to grow with us.

To be successful in this role, you will need to be organized, punctual, efficient, persuasive and have practical problem-solving skills. You will be interacting with customers throughout your day, so having a respectful and kind demeanor is a must.

Responsibilities:

-          Managing incoming calls, outgoing calls...

Miller International, Inc., apparel designer and distributor of Cinch® and Cruel®, is searching for our next Customer Service Representative I. Our Customer Service Representative I play a fundamental role as a company liaison with our customers and account managers. The primary responsibility of this position is to provide excellent service to our customers and account managers, respond efficiently to customer and account manager inquiries, and maintain high customer and account manager satisfaction. The candidate for this role must be professional, friendly, detail-oriented, patient, empathetic, an advocate for our customers and account managers when necessary, gather customer feedback, and be skilled in conflict and resolution management. In short, the person who fills this position needs to have a commitment to continuous excellence and passion for the work they do.

Our employees have the opportunity to...

As a Customer Service Representative, you will provide exceptional service to our agency partners and policyholders by developing, and maintaining, deep knowledge of our products, systems and services in order to effectively respond to their daily inquiries and communications.  This critical resource serves as a mentor to junior team members, and maintains broad visibility across the company in order to develop and deliver top-quality service standards.  Success in this role provides extensive career path opportunity throughout the organization.

Responsibilities

• Responsible for servicing agents and policyholders with information relating to policies including bills, payments, coverage information, etc.
• Handle an average of 35-45 inbound phone calls per day, and be responsible for end-to-end call resolution.
• Respond to agency partners and policyholders through chats, emails, and telephone calls.
• Educate...

The Rallye Motor Company, Long Island's premier luxury automotive group, has an immediate career opportunity in our Acura Business Development Center (BDC) at Our Acura store located in Roslyn. If you are someone with full time availability and outstanding customer relations and follow up skills and looking for a company that encourages growth, development and opportunities for advancement, we encourage to you to apply! The ideal candidate is looking for a long-term position where they can utilize their customer service skills to engage with a luxury client base and become a part of a great team.

Responsibilities for this position include, but are not limited to:

• Supplementing the sales team by answering client inquiries in a timely, effective manner.
• Scheduling sales appointments and logging appointments in E-leads. Taking note of any special client requests.
• Promote current sales programs to...

Acentra seeks a Customer Service Representative to join our growing team. 

Job Summary:

Join our team as a Remote Customer Service Representative and become a player in the vital prior authorization process. In this dynamic role, you will be the first point of contact for our customers, handling incoming calls with a blend of professionalism and care. Your day-to-day responsibilities will include responding to customer inquiries, resolving complaints, and fulfilling requests with precision and adherence to our strict internal policies and procedures.

Your role is not just about answering calls—it's about creating a positive impact with every interaction. With your deep understanding of our organization's services, you will be equipped to offer solutions and support that go beyond the ordinary, striving not only to meet but to exceed productivity and quality standards. If you are ready to take on a role that challenges and...

Join our friendly and dedicated team at East County Large and Small Animal Practice, located in the beautiful city of El Cajon, CA! Known for its sunny weather and close-knit community, El Cajon provides a wonderful backdrop for a career in veterinary customer service. We are looking for a warm and organized Customer Service Representative to be the welcoming face of our practice, helping to create a positive and supportive experience for our clients and their animals.

Why Join East County Large and Small Animal Practice?

At ECLAP, we take pride in offering exceptional care to both large and small animals, and we value the trust our clients place in us. As a Customer Service Representative, you’ll play a key role in fostering client relationships, supporting our veterinary team, and ensuring a smooth, positive experience for every visitor.

Responsibilities:

• Welcome clients and their animals warmly, creating a positive first...

Job description

Can I hear you smile?

You talk to someone, and they immediately feel comfortable.

You have a smile that can be heard through a telephone.

You listen intently and know how to help.

These are the habits of a good friend. And the habits of the person we want interacting with our customers.

Supreme Service Today is the name of our company, and each of those words is important. Our customers are expecting Supreme Service...and they are expecting it right away.

Each day, you'll be responsible for fielding important calls coming into our busy business. You'll need to figure out what they need and find a way to help them in short...