Systems Administrator for an MSP
ONE2ONE Inc.
Lancaster, pennsylvania
Job Expectations:
- Emulate and promote the ONE 2 ONE culture by adhering to vision, mission, and core values.
- Provide exemplary customer service to all existing and prospective customers
- Provide a 5-star IT experience
- Participate openly and directly in structured meeting cadences.
- Own and complete weekly To Dos and Quarterly Rocks with a high level of accountability.
- Proper use of the company PSA, RMM, documentation platform, and other programs as trained and directed.
- Represent ONE 2 ONE in the community via events such as conventions, expos, chamber functions and as directed by management
- Attend relevant webinars, seminars and training sessions as directed by management
- Deliver services in accordance with all contracted Service Level Agreements
- Manage user profiles, resolve file permissions, and file access issues
- Aid clients with basic use of common applications...