A&K Part-Time Data Coordinator
Crystal Cruises
Downers Grove, illinois
Position Summary
Data Coordinators are responsible for supporting the Reservation Sales Center with data entry and administration of guest information related to their bookings.
Responsibilities and Accountabilities
- Provide data entry support to the entire Reservation Sales Center.
- Maintain A&K service and communication standards.
- Good working knowledge of Travel Studio; enter all data provided via Guest Information Forms, system uploads, and emails into the reservation system and notify Travel Consultant of anything that could affect the guest experience while traveling.
- Save documents to appropriate folders on a shared drive.
- Update Call History and add appropriate notes per procedure.
- Enter and verify all flight details are correctly coordinated with A&K services booked.
- Proactively identify gaps in services as a result of flight information provided by...