IT Operations Specialist
XperiencOps Inc
Pleasanton, california
XperiencOps, Inc., is seeking an IT Operations Specialist with a focus on Helpdesk support to join our dynamic team. This essential role involves managing day-to-day IT operations, providing first-level support for software, hardware, and networking issues, and ensuring the seamless operation of our IT infrastructure. The specialist will serve as the first point of contact for our employees, offering efficient and effective solutions to maintain our operational flow.
Key Responsibilities:
First-Level Support: Act as the primary contact for resolving issues related to hardware, software, and networking, ensuring timely and effective solutions for all users.
Engineering Application Management: Administer and support engineering applications, managing access controls and facilitating the smooth execution of software development processes.
Corporate Application Oversight: Manage standard...