Customer Service ( Remote )

Remote Bilingual Spanish/English Speaking Customer Service Rep
Remote Position

Reports to: Director of Account Services
Temporary to Permanent 
$19 An Hour Plus Benefits

About Us:  

Join our team, a leader in delivering unparalleled service and support to our clients and their employees. We pride ourselves on fostering a dynamic, supportive, and innovative work environment, where your contributions make a real difference.  Since our inception in 1989, we have steadfastly committed ourselves to providing premier strategies in employee benefits. Our unmatched expertise spans a variety of industries, allowing us to tailor streamlined, efficient, and cost-effective benefit programs for our clients. We place a strong emphasis on rigorous compliance with all relevant regulations, guaranteeing outstanding results for every organization we partner...

OneTouch Direct is not your typical Call Center. Founded in 1998, we have since grown into one of the most preeminent providers of contact center solutions in the nation. We work with Fortune 500 companies providing useful products and excellent service. We are a seamless extension of our clients while building an internal culture that stands out above the rest.

Customer Service Representatives will handle inbound customer service calls for a leading healthcare payments company, to assist and answer questions around medical payment processing, statement inquiries and other customer support needs. If you have strong communication skills, excellent computer skills, and you truly care about the customer experience – apply today!

Responsibilities:

• Provide inbound customer service for a leading healthcare payments company.
• Consistently provide a great customer experience.
• Ensuring that consumers are satisfied...

Your primary responsibility will be to interact with customers via various communication channels, including phone, email, and live chat, resolving their inquiries and issues promptly and efficiently. You will be the face of our company, fostering positive relationships with our clients and enhancing their overall experience. We expect you to demonstrate a high level of professionalism and empathy, as you will often address sensitive issues that may arise. Additionally, your keen problem-solving skills will be critical in identifying solutions that meet customer needs while adhering to company policies. You will also collaborate with various internal teams to streamline processes and improve service delivery. Your passion for customer satisfaction will be at the forefront of your interactions, ensuring every client feels valued and heard. This position is ideal for individuals who thrive in a dynamic, fast-paced environment and are committed to delivering outstanding service while...

We’re excited to invite you to join our team as a Remote Customer Service Representative, where you can utilize your fluency in both Russian and English!
This is a remote position.

You'll report to our Director of Account Services.
This is a temporary role offering $19 per hour, along with great benefits!

About Us:  

Join our team, a leader in delivering unparalleled service and support to our clients and their employees. We pride ourselves on fostering a dynamic, supportive, and innovative work environment, where your contributions make a real difference.  Since our inception in 1989, we have steadfastly committed ourselves to providing premier strategies in employee benefits. Our unmatched expertise spans a variety of industries, allowing us to tailor streamlined, efficient, and cost-effective benefit programs for our clients. We place a strong emphasis on rigorous...

The House of Mercier is excited to offer an excellent opportunity for enthusiastic individuals to join our team as Customer Service Representatives. This fully remote position allows you to work from anywhere in the world and is perfect for those looking to start a career in customer service, as no prior experience is required. In this role, you will play a key part in assisting our customers by answering their questions, providing information about our products, and resolving any issues they may encounter. We are looking for motivated team players who possess a positive attitude and a genuine desire to help others. If you're ready to kick-start your career in an engaging and supportive environment, we invite you to apply!

Responsibilities

• Communicate directly with customers through phone, email, and live chat to address inquiries and provide exceptional support.
• Offer accurate information about our products and services, guiding customers through...

The House of Mercier is proud to offer an exciting opportunity for a Customer Service Representative for American Express, fully remote and accessible to candidates from all around the globe. In this role, you will be at the forefront of customer engagement, providing outstanding support to American Express cardholders. You will assist with inquiries related to account information, rewards, and services while ensuring a high level of customer satisfaction. We are looking for dedicated individuals who excel in communication and are eager to contribute to a stellar customer experience. If you are passionate about helping others and want to be part of a dynamic team that values excellence and integrity, we welcome you to apply!

Responsibilities

• Engage with American Express customers via phone, email, and live chat to provide support and address inquiries.
• Assist customers with account-related questions, card benefits, rewards programs, and transaction...

Job Overview:

We are seeking a proactive and detail-oriented Office Service Clerk / Customer Service Representative to join our team. In this role, you will be the first point of contact for visitors and customers, handling phone inquiries, assisting with office administrative tasks, and ensuring smooth day-to-day operations. This position requires strong multitasking skills, excellent communication, and a friendly, customer-focused attitude.

Key Responsibilities:

Answer and route incoming phone calls to appropriate departments, providing helpful information when needed.

Greet and assist visitors, ensuring a welcoming and professional environment.

Process and distribute incoming and outgoing mail, including sorting, scanning, and delivering documents.

Manage office supplies and inventory, ensuring necessary items are stocked and ordered as needed.

Assist with data entry,...

The House of Mercier is proud to announce an exciting opportunity to join our team as a Customer Service Representative for Apple Inc. in a fully remote capacity. In this role, you will be the essential link between Apple and its valued customers, providing exceptional support and ensuring a stellar customer experience. You will engage with customers through various communication channels, helping them navigate inquiries related to Apple products and services. This position is perfect for individuals who are enthusiastic, tech-savvy, and passionate about delivering outstanding service. If you thrive in a dynamic environment and are eager to contribute to a leading global brand, we encourage you to apply!

Responsibilities

• Assist customers via phone, email, and live chat, addressing their inquiries and providing technical support for Apple products.
• Deliver accurate information about Apple services, features, and troubleshooting steps to resolve...

The House of Mercier is proud to present an exceptional opportunity for dedicated individuals to join our team as Customer Service Representatives for BMW Group. This remote position allows you to work from the comfort of your home while being a vital part of an iconic automotive brand. As a Customer Service Representative, you will engage with customers to provide top-tier support and assistance, helping them to navigate their inquiries regarding BMW products and services. We are looking for passionate individuals who are enthusiastic about luxury automobiles and possess strong communication skills. If you thrive in a fast-paced environment and enjoy providing an outstanding customer experience, we invite you to apply and drive your career forward with The House of Mercier!

Responsibilities

• Handle customer inquiries and provide exceptional support related to BMW Group products and services via phone, email, and live chat.
• Offer accurate information...

The House of Mercier is excited to announce an incredible opportunity for tech enthusiasts to join our team as Customer Service Representatives for Apple products. This fully remote position allows you to work from the comfort of your own home while providing support to Apple customers around the world. As a Customer Service Representative, you will assist customers with inquiries related to Apple products and services, ensuring they have a seamless experience. We are looking for individuals who are passionate about technology, dedicated to outstanding customer service, and eager to help others discover and utilize their Apple devices effectively. If you're ready to use your skills in a dynamic work environment with a prestigious brand, we invite you to apply!

Responsibilities

• Engage with customers via phone, email, and live chat to assist with inquiries regarding Apple products, services, and troubleshooting.
• Provide clear and accurate information...

The House of Mercier is thrilled to announce an exciting opportunity for passionate and motivated individuals to join our team as Customer Service Representatives for Profile Spotlight. This position is fully remote, allowing you to work from the comfort of your own home. In this role, you will play a crucial part in helping our clients stand out through our Profile Spotlight services. You will assist customers with their inquiries, provide support, and guide them in optimizing their profiles to enhance visibility and engagement. We are looking for self-driven individuals who are eager to learn and thrive in a fast-paced environment. If you are enthusiastic about customer service and want to make a difference, we welcome you to apply!

Responsibilities

• Assist customers via phone, email, and live chat regarding their Profile Spotlight services and inquiries.
• Provide detailed information and guidance on how to optimize customer profiles for maximum...

The House of Mercier is delighted to announce an exceptional opportunity for talented individuals to join our team as Customer Service Representatives for Alphabet. This role allows you to work remotely, providing the flexibility to balance your personal life while contributing to a leading company. As a Customer Service Representative, you will be at the forefront of assisting customers, answering their inquiries, and providing top-notch support related to Alphabet services. We are looking for individuals who are enthusiastic, dedicated, and possess a strong desire to help customers. If you thrive in a dynamic environment and are passionate about delivering excellent service, we invite you to apply to join The House of Mercier and be part of an innovative team!

Responsibilities

• Interact with customers via various channels such as phone, email, and live chat to resolve inquiries and provide support regarding Alphabet services.
• Offer accurate and...

The House of Mercier is thrilled to offer a fantastic opportunity for motivated individuals to join our team as Customer Service Representatives for Microsoft, working remotely! This position is perfect for those who have a passion for technology and customer support. In this role, you will assist Microsoft customers with their inquiries, providing top-notch service and support. You will have the chance to work with cutting-edge technology while helping customers resolve their issues and maximize their experience with Microsoft products. We are looking for enthusiastic individuals eager to learn and grow in a supportive environment. If you're ready to take on a rewarding position that combines technology and customer service, apply today!

Responsibilities

• Provide exceptional customer service to Microsoft users via phone, email, and chat, addressing inquiries and issues effectively.
• Assist customers with product troubleshooting, account management,...

The House of Mercier is excited to offer an outstanding opportunity for individuals to join our team as a Customer Service Representative for Synchrony, working remotely. This position is perfect for those who thrive in a fast-paced environment and are passionate about providing exceptional customer service. As a Remote Customer Service Representative, you will assist customers with their inquiries related to Synchrony financial services, ensuring that they receive top-notch support and information. Your role will be crucial in helping customers navigate various aspects of their accounts while delivering an outstanding service experience. If you are a motivated individual who enjoys problem-solving and is dedicated to customer satisfaction, we invite you to apply and be a part of our innovative team at The House of Mercier!

Responsibilities

• Provide outstanding customer service to Synchrony clients through multiple channels, including phone, email, and live...

The House of Mercier is thrilled to announce an exciting opportunity for a Customer Service Representative for American Express. This fully remote position allows you to work from anywhere while providing exceptional service to one of the world’s leading financial brands. As a part of our dedicated team, you will support American Express customers with their inquiries, providing timely and accurate information about their accounts, benefits, and related services. We are looking for motivated individuals who are passionate about delivering high-quality customer service and thrive in a fast-paced environment. If you have a customer-oriented mindset and are eager to join a dynamic team, apply now to become a part of The House of Mercier!

Responsibilities

• Assist American Express customers through various communication channels (phone, email, and live chat) to address their inquiries and concerns.
• Provide information regarding account features, benefits,...

The House of Mercier is thrilled to announce an exciting opportunity for a Customer Service Representative for NVIDIA. Join our remote team and be part of a leading brand in cutting-edge technology. In this role, you will assist customers with inquiries related to NVIDIA's innovative products, providing them with the information and support they need to enhance their experience. We are looking for enthusiastic individuals who are passionate about technology and are eager to deliver exceptional customer service. If you are motivated, attentive to detail, and enjoy helping others, we invite you to apply for this fantastic opportunity to work with a prestigious brand from the comfort of your own home!

Responsibilities

• Assist customers through various communication platforms (phone, email, live chat) regarding their inquiries and issues related to NVIDIA products.
• Provide accurate information on product specifications, features, and troubleshooting...

The House of Mercier is excited to offer a fantastic opportunity for technology enthusiasts to join our team as a Customer Service Representative for Cisco. This remote position allows you to work from the comfort of your own home while providing exceptional support to Cisco's valued customers. In this role, you will be responsible for engaging with customers to address their inquiries and ensure they have a smooth experience with Cisco's products and services. We are looking for motivated individuals who possess strong communication skills and a passion for technology. If you are eager to grow your career in customer service and technology, we invite you to apply and become a part of our dedicated team!

Responsibilities

• Provide outstanding customer service to Cisco customers through various channels such as phone, email, and live chat.
• Assist customers with inquiries regarding Cisco products, services, and technical support.
• Resolve...

The House of Mercier is thrilled to present an exciting opportunity for Customer Service Representatives specifically for Hilton Hotels. This remote position allows you to work from the comfort of your home while providing exceptional service to patrons of one of the world’s leading hospitality brands. As a Customer Service Representative, you will be the first point of contact for guests, assisting with inquiries, reservations, and any issues they may encounter during their stay. Your role is crucial in maintaining the esteemed reputation of Hilton Hotels by delivering impeccable service and ensuring customer satisfaction. If you are passionate about hospitality, possess excellent communication skills, and are eager to provide outstanding support to guests, we invite you to join our team at The House of Mercier!

Responsibilities

• Engage with guests via phone, email, and live chat to handle inquiries, reservations, and provide information about Hilton Hotels...

The House of Mercier is excited to offer an amazing opportunity to join our team as a Customer Service Representative for TikTok, working remotely. This role is perfect for individuals who are passionate about social media and customer interactions. As a representative, you will engage with TikTok users, assisting them with inquiries, addressing concerns, and ensuring a positive user experience. If you thrive in a fast-paced environment and have a knack for communication, this is your chance to be part of a dynamic team supporting one of the biggest social media platforms in the world. Join The House of Mercier and help us elevate customer service to new heights for TikTok users!

Responsibilities

• Assist TikTok users via various channels including email, chat, and social media, addressing inquiries and resolving issues.
• Provide accurate information about TikTok features, policies, and best practices to enhance user experience.
• Handle...

The House of Mercier is excited to offer an incredible opportunity for a Customer Service Representative for our Car Rental Service. This position is fully remote, allowing you to work from the comfort of your home while providing exceptional service to our customers. As a vital member of our team, you will assist clients in navigating their car rental needs, addressing inquiries, and ensuring a seamless rental experience. We are looking for enthusiastic individuals who have a passion for customer service and are eager to contribute to our mission of delivering outstanding service. If you are ready to join a dynamic team and make a positive impact in the car rental industry, we encourage you to apply!

Responsibilities

• Engage with customers via phone, email, and chat to assist with car rental inquiries and bookings.
• Provide accurate information regarding vehicle availability, pricing, and rental policies.
• Assist customers in resolving issues...

The House of Mercier is excited to announce an opportunity for a dedicated and detail-oriented Customer Service Representative specializing in Financial Services to join our remote team. In this role, you will assist clients with their financial inquiries, providing accurate information and support to ensure customer satisfaction. This position is ideal for motivated individuals who are eager to make a positive impact in the financial sector while enjoying the flexibility of working from home. As a representative, you will engage with clients through various communication channels, delivering top-notch service and addressing their questions efficiently. If you have a passion for finance and a commitment to helping others, we encourage you to apply and become a valued member of The House of Mercier!

Responsibilities

• Assist clients with inquiries related to financial products and services via phone, email, and live chat.
• Provide accurate information...

The House of Mercier is proud to announce an exciting opportunity for a Customer Service Representative for an esteemed international airline. This remote position allows you to work from anywhere in the world while providing excellent service to airline customers. As a Customer Service Representative, you will be the first point of contact for travelers, assisting them with inquiries related to flights, bookings, and travel information. Your role is essential in ensuring that customers receive the highest level of assistance and support, making their travel experience seamless and enjoyable. We seek proactive, friendly, and solution-oriented individuals who are passionate about customer service and willing to help travelers navigate their journeys. Join The House of Mercier and take your career to new heights in the aviation industry!

Responsibilities

• Engage with customers through phone, email, and chat platforms to assist with inquiries about flights,...

The House of Mercier is excited to offer a unique opportunity for coffee enthusiasts to join our team as Customer Service Representatives for High-End Coffee Machines. This is a fully remote position, allowing you to work from the comfort of your home while connecting with customers who share a passion for premium coffee experiences. In this role, you will assist customers in navigating their inquiries regarding our range of high-end coffee machines, providing them with exceptional service and expertise. You will play a vital role in ensuring our customers are delighted with their purchases and equipped with the knowledge to make the most of their coffee-making journey. If you have a love for coffee and a desire to provide outstanding customer service, we invite you to join us at The House of Mercier!

Responsibilities

• Engage with customers through various communication channels (phone, email, live chat) to assist with inquiries related to high-end coffee...

The House of Mercier is excited to announce an excellent opportunity for a Customer Service Representative for an Online Streaming Service. This position allows you to work remotely, making it an ideal choice for those seeking flexibility while being part of a dynamic industry. In this role, you will be responsible for providing exceptional customer support to subscribers, assisting them with their inquiries regarding our streaming services, troubleshooting issues, and ensuring they have the best possible experience using our platform. Ideal candidates will have a passion for entertainment, excellent communication skills, and a commitment to delivering outstanding customer service. If you are ready to join a vibrant team and help enhance our customers' viewing experiences, we invite you to apply and be a part of The House of Mercier!

Responsibilities

• Engage with customers via phone, email, and live chat, providing timely and professional support for any...

The House of Mercier, a forward-thinking recruitment agency, is thrilled to announce an exciting opportunity for a Customer Service Representative. This position is ideal for individuals seeking to work remotely from anywhere in the world, as no prior experience is necessary! In this role, you will provide exceptional support to our customers, assisting them with their inquiries and ensuring they have a seamless experience with our services. We are looking for self-motivated and enthusiastic individuals who are eager to learn and grow in the field of customer service. This position offers flexible working hours and the chance to be part of a collaborative team dedicated to delivering top-notch service worldwide. If you have a desire to help others and cultivate a career in customer service, this is the perfect opportunity for you!

Responsibilities

• Interact with customers through various channels (phone, email, chat) to address their questions and...

The House of Mercier is an innovative recruitment agency dedicated to matching talented individuals with exciting career opportunities across the world. We are currently seeking enthusiastic individuals to join our team as Customer Service Agents for an airline, a role that offers the flexibility of remote work. This position is perfect for those looking to kickstart their career in the customer service industry, especially within the thriving online media sector. As a Customer Service Agent, you will engage with customers from diverse backgrounds, assisting them with their travel inquiries and ensuring they receive top-notch service. What sets this opportunity apart is that no prior experience is needed; we believe in providing comprehensive training to help you succeed in this role. Join us at The House of Mercier, where we connect talent with opportunity, and be part of a supportive team that values your growth and development, while serving a critical function in the airlines'...

OneTouch Direct is not your typical Call Center. Founded in 1998, we have since grown into one of the most preeminent providers of contact center solutions in the nation. We work with Fortune 500 companies providing useful products and excellent service. We are a seamless extension of our clients while building an internal culture that stands out above the rest.

Join Our Team as a Remote Customer Service Representative!

As a Remote Customer Service Representative, you will play a vital role in delivering exceptional service to our clients by managing inbound customer inquiries and ensuring a positive customer experience. You will assist customers with their queries, process orders, and provide information about our products and services from the comfort of your own home.

Key Responsibilities:

• Handle inbound calls and respond to customer inquiries promptly and professionally.
• Assist customers...

The House of Mercier is looking for a dedicated Remote Customer Service Advisor to join our team and provide exceptional support to our customers from the comfort of your own home. This role is perfect for individuals who are passionate about customer service and are eager to help others.

Your Responsibilities

• Handle customer inquiries through various channels including phone, email, and chat in a friendly and efficient manner.
• Assist customers with product information, order processing, and account management.
• Resolve customer complaints and issues promptly while ensuring a positive customer experience.
• Document customer interactions accurately to facilitate follow-up and improve service.
• Stay informed about our products, services, and company policies to provide accurate assistance.
• Collaborate with team members to implement best practices and enhance customer satisfaction.
• Participate...

The House of Mercier is excited to announce an opening for a Remote Customer Service Advisor. This is an excellent opportunity for individuals looking to start their career in customer service, as no previous experience is necessary. We are looking for enthusiastic and motivated individuals who are eager to learn and provide exceptional service to our customers.

Your Responsibilities

• Respond to customer inquiries via phone, email, or chat in a courteous and professional manner.
• Assist customers with order processes, product information, and account inquiries.
• Troubleshoot and resolve basic customer complaints and issues.
• Maintain an accurate record of customer interactions in our system.
• Support the team in achieving service level agreements and maintaining customer satisfaction.
• Participate in training sessions to learn about our products and improve customer service skills.
• Contribute...

The House of Mercier is pleased to offer a position for a Remote Customer Service Representative, allowing you to work from anywhere in the world! This exciting opportunity is perfect for individuals who are passionate about providing exceptional customer service while enjoying the flexibility of remote work. As part of our dedicated team, you will receive comprehensive training and support to ensure your success in this role. If you're ready to embark on a rewarding career with us, we encourage you to apply!

Responsibilities

• Assist customers through various communication channels, including phone, email, and chat, from around the globe.
• Provide timely and accurate responses to customer inquiries, ensuring high satisfaction.
• Resolve customer issues effectively by identifying their needs and offering appropriate solutions.
• Document customer interactions and feedback consistently in our CRM system.
• Participate in training...