Customer Service Agent
EcoSure Insurance Group
N/A
Ecosure Insurance is looking for a friendly and efficient Customer Service Agent to join our team. In this role, you will be the first point of contact for our clients, providing exceptional support and service. Your primary responsibilities will include addressing customer inquiries, assisting with policy details, and resolving any issues that may arise. If you have a passion for helping others and a knack for problem-solving, this is the perfect opportunity for you. The ideal candidate should possess strong communication skills, a positive attitude, and the ability to work well in a team-oriented environment. Join us in our mission to deliver outstanding insurance solutions to our valued clients.
Responsibilities
- Respond to customer inquiries via phone, email, and chat in a professional and timely manner.
- Assist customers with policy information, claims processing, and any inquiries they may have.
- Resolve customer issues and complaints...