Success Manager

Join a fast-growing tech start-up

Aura Intelligence offers an exciting opportunity for a Client Success rockstar to accelerate the growth of an innovative alt-data tech startup. We are looking for a driven and results-oriented Client Success Manager who understands the nuances of the consulting and financial services industries to make our ambitious goals for 2024, 2025 and beyond a reality.

About Aura Intelligence

Launched as a spin-out from Bain & Company, one of the world’s leading consulting firms, Aura Intelligence is the premier SaaS platform for Workforce Insights, catering specifically to the nuanced needs of consulting firms, private equity firms, hedge funds, and large enterprises seeking alternative data around corporate workforce analytics. 

Role Overview

As a Client Success Manager, you will play a crucial role in expanding Aura's footprint in the US market as a true...

The PatientIQ Customer Success Manager (CSM) owns the success, retention and growth of PatientIQ clients by helping clients get the most out of the PatientIQ product, network and services. The CSM will serve as the main point of contact post implementation, driving value through helping clients improve data collection, workflow and utilizing the data collected in order to achieve the client's goals. In addition to developing and implementing account-specific strategies to improve our client growth and retention on a portfolio of client accounts, the CSM serves as the voice of the customer, working cross-functionally with product and development teams at PatientIQ to help drive continuous improvement of the platform.

ROLE RESPONSIBILITIES

• Build and maintain long-term relationships with key customer executives, product owners, and others, within a geographic territory
• Coordinate, develop, and deliver quarterly business reviews...

We have a world class agile market research platform. We help brands rewire their traditional ad & innovation development processes with insights early, often & connected to create a learning loop. The result? They get smarter over time. Insights teams have more impact. Brands launch better ads & products.

We were founded in 2012 with the dream of creating end-to-end automated research. Fast forward 10 years and we have 1,000+ happy customers, 100,000+ ideas tested and we operate in 50+ research markets. And we’re entering the next phase of our growth journey!

So how do we do it? 

Our platform provides access to actionable, quick and smart insights to amplify creative effectiveness and shape winning innovation, empowering creators with the agility and the data they need to make better decisions about the ads and innovation they take to market. 

Through working with some of the biggest brands in the world, we’ve built...

As a Customer Success Manager, your goal is to ensure our customers derive maximum value from our solutions. By understanding their needs and business objectives, you'll be instrumental in their journey, guaranteeing they are fully supported and satisfied at every touchpoint with our organization.

Responsibilities

As our new Customer Success Manager you will:

• Develop and maintain positive relationships with assigned customer accounts, ensuring their needs are met and expectations are surpassed.
• Understand and align with team leadership the strategic goals of each account.
• Monitor customer health metrics, identifying potential issues, and proactively addressing them.
• Deliver training sessions to customers to ensure they are applying our solutions to their fullest potential.
• Act as the primary point of contact for customer inquiries, coordinating with various internal teams to resolve any issues.
• Analyze...

The Opportunity

Rystad Energy is seeking a dynamic individual to join our New York-based Sales & Marketing team as a Client Success Manager. The role is one of several that work together as part of an account team to grow our client relationships in the region. Client Success Managers provide a critical service for the company's Sales & Marketing team. You will collaborate with various Account Managers on a portfolio of accounts to ensure each relationship is growing and developing. Tasks will include working directly with users and key stakeholders to embed existing services, uncover the need for new services, and maintain relationships across the organization. You will often act as first-line support for clients as their trusted partner and will be one half of an account team tasked with growing the company's revenues.

The successful candidate must be detail-oriented, an excellent communicator, and work flexibly as...

Hello, College Admissions Coaches!

My name is Tony and I am the CEO at College Admission Secrets – We have been helping high school students and their families achieve their college admissions goals for over 14 years. We have a deep understanding of the complex and ever-changing college admissions landscape, and we are committed to staying on top of the latest trends and best practices to provide you with the most effective guidance possible. 

We are looking for a motivated College Admissions Coach specializing in College Admissions, who will play a pivotal role in ensuring prospective students and their families have a smooth and successful experience throughout the admissions process. Your primary focus will be on building strong relationships with students, guiding them through the complexities of college applications, and ultimately maximizing their chances of gaining admission to their desired institutions.

This is a full-time...

Worth AI, a cutting-edge computer software company, is seeking a passionate and results-driven Customer Success Manager to join our team. As a Customer Success Manager at Worth AI, you will play a critical role in ensuring the success and satisfaction of our valued customers. We are committed to revolutionizing the way businesses make decisions using AI, and as a Customer Success Manager, you will be at the forefront of driving customer adoption and retention.

Your primary responsibility will be to onboard new customers and then build strong and long-lasting relationships with all customers, serving as their trusted advisor and advocate. You will work closely with customers to understand their unique business needs and goals, and help them maximize the value they derive from our AI platform. Your exceptional communication and problem-solving skills will enable you to effectively address customer inquiries, resolve issues, and ensure a smooth customer experience.

At...

Hello, Client Success Managers!

My name is Alex and I am the VP of Growth at Tadpull - Our mission is to equip mid-sized businesses with data and AI tools to effectively compete against larger incumbents and demystify ecommerce growth by turning data into dollars. We collaborate with companies to help them master ecommerce and achieve consistent revenue growth year in and year out. Our tech-enabled services and software solution unlocks the power of smarter digital marketing for brands like Caterpillar, Vivint, Mystery Ranch, Oboz, Jackson Hole Resort, Spoonful of Comfort, and a host of others operating on platforms like Shopify, BigCommerce, Klaviyo or Oracle’s NetSuite.

We are looking to bring on a Client Success Manager who is motivated to join a company dedicated to building tools that help merchants thrive in the modern commerce space. Your background in e-commerce or digital marketing client-facing roles showcases your deep understanding of our...

Hello, College Admissions Coaches!

My name is Tony and I am the CEO at College Admission Secrets – We have been helping high school students and their families achieve their college admissions goals for over 14 years. We have a deep understanding of the complex and ever-changing college admissions landscape, and we are committed to staying on top of the latest trends and best practices to provide you with the most effective guidance possible. 

We are looking for a motivated College Admissions Coach specializing in College Admissions, who will play a pivotal role in ensuring prospective students and their families have a smooth and successful experience throughout the admissions process. Your primary focus will be on building strong relationships with students, guiding them through the complexities of college applications, and ultimately maximizing their chances of gaining admission to their desired institutions.

This is a full-time...

Position: Client Success Manager, Speech Tech

Location: Remote, Anywhere in Canada/North America (We do not provide visa sponsorship, only local candidates in NA will be accepted)

Department: Account Management, Game Services

PTW is looking for an Client Success Manager to manage our speech tech clients. This individual must be a consultative and highly motivated Relationship Manager, who will cultivate and build long term relationships with developers and publishers, present PTW services, liaise with operations, negotiate, and manage client relationships.

This position is perfect for an engaging, personable, enthusiastic, and results-orientated individual, with an eye for detail. Growth will be driven through relationship building and surpassing existing business revenue targets. The successful candidate will have a track record in surpassing expectations through cultivating and growing relationships. They...

DGR Systems, a growing premier technology consulting company, is seeking a Customer Success Manager to join our highly competent team. As part of the sales team, you will be responsible for generating leads, responding to lead generation efforts, developing client relationships, and driving new business. The ideal candidate will have a fanatically client-focused work ethic, prior sales experience, and a strong desire to win. This exciting position will maximize your skills and provide continued growth and development opportunities.

Responsibilities

• Execute sales strategy and manage the full sales lifecycle from quote and order management to close and client follow-up
• Maintain a strong working knowledge of OEM products, registration programs and pricing strategies
• Remain up to date on rebates and incentives, utilizing them to close and win business
• Assist with marketing and demand-generation activities
• Accurately...

Hello, Client Success Managers!

My name is Alex and I am the VP of Growth at Tadpull - Our mission is to equip mid-sized businesses with data and AI tools to effectively compete against larger incumbents and demystify ecommerce growth by turning data into dollars. We collaborate with companies to help them master ecommerce and achieve consistent revenue growth year in and year out. Our tech-enabled services and software solution unlocks the power of smarter digital marketing for brands like Caterpillar, Vivint, Mystery Ranch, Oboz, Jackson Hole Resort, Spoonful of Comfort, and a host of others operating on platforms like Shopify, BigCommerce, Klaviyo or Oracle’s NetSuite.

We are looking to bring on a Client Success Manager who is motivated to join a company dedicated to building tools that help merchants thrive in the modern commerce space. Your background in e-commerce or digital marketing client-facing roles showcases your deep understanding of our...

We are looking for empathetic, customer-centric individuals to join our team! Customer Success Managers at Toloka covers the end-to-end engagement for enterprise clients, working closely with Account Managers and Solution Engineers to understand the client’s business goals, craft a solution proposal, and deliver the solution in a project-management style. In other words, you will jointly define “value” with the client and you will ensure delivery of this value through a joint success plan.

As you are responsible for the experience the client has with Toloka from day one, you’ll be building meaningful relationships based on the trust that you are the agent of the client’s interest. Ultimately, you impact the businesses of our customers by helping them realize their AI/ML goals, be it in the scope of data labeling / crowd usage or in a bigger scope. If you are a strong communicator with a good AI/ML background, love to work independently in a fast-paced and always-changing...

Steer Health transforms healthcare with the industry's most widely adopted Al-fueled patient experience and growth.

At Steer Health, we're creating next-generation consumer engagement experiences with solutions spanning care communication, patient engagement, scheduling, smart notifications, and more.

As a Customer Success Manager, you will be responsible for ensuring high levels of satisfaction, drive adoption, and expand the use of Steer Health products at customer sites. You will work closely with our sales team to identify upsell opportunities and renewal risks and be engaged with cross-functional teams to successfully manage and resolve all issues affecting your customers.

Your ability to organize, follow up, and be proactive about customer issues will provide continuous improvements to your customer’s satisfaction levels. Your technical aptitude for preventing problems as well as solving them will turn your customers into Steer Health advocates and repeat...

Salary Range: $100,000.00 - $130,000.00 per year base salary (which is dependent on a variety of factors including relevant experience, geographic location, business needs, and market demand).

Who We Are:

Persado provides the only Motivation AI platform that generates personalized communications at scale, inspiring each individual to engage and act. Many of the world’s largest brands, including Ally Bank, Coach, Dropbox, Kate Spade, JP Morgan Chase, Marks & Spencer, and Verizon, rely on Persado to engage customers across their journey, from acquisition communications to online cart conversion. Persado’s Generative AI for the enterprise is trained on more than 100 billion digital business language impressions across industries, enabling marketers to motivate customers and drive significant business value. Persado has been recognized by CB Insights as the top Leader for Generative AI Text Content Generation.

As an...

The Marketing Success Manager (MSM) position is responsible for driving business growth and championing marketing strategies for our small business customers. MSMs get to work with a diverse group of business owners from e-commerce, contractors, lawyers, doctors and more. Imagine being the marketing professional for over 30-50 small businesses. You are the go-to person for building marketing plans, implementing technology processes, and driving growth for these businesses. This role has a high impact on local economies and is one of the most rewarding positions we offer. You will gain a wealth of knowledge and be trained on marketing technology, processes, automation, tv advertising, search, social, and how to run a business as you work along seasoned marketing teams.

Our offices are located in Fort Collins, CO. This position can be in-office, remote* (in approved states and county), or a hybrid of the two!

Who You Are

• You are a...

Hello, Client Success Managers!

My name is Alex and I am the VP of Growth at Tadpull - Our mission is to equip mid-sized businesses with data and AI tools to effectively compete against larger incumbents and demystify ecommerce growth by turning data into dollars. We collaborate with companies to help them master ecommerce and achieve consistent revenue growth year in and year out. Our tech-enabled services and software solution unlocks the power of smarter digital marketing for brands like Caterpillar, Vivint, Mystery Ranch, Oboz, Jackson Hole Resort, Spoonful of Comfort, and a host of others operating on platforms like Shopify, BigCommerce, Klaviyo or Oracle’s NetSuite.

We are looking to bring on a Client Success Manager who is motivated to join a company dedicated to building tools that help merchants thrive in the modern commerce space. Your background in e-commerce or digital marketing client-facing roles showcases your deep understanding of our...

Hello, Client Success Managers!

My name is Alex and I am the VP of Growth at Tadpull - Our mission is to equip mid-sized businesses with data and AI tools to effectively compete against larger incumbents and demystify ecommerce growth by turning data into dollars. We collaborate with companies to help them master ecommerce and achieve consistent revenue growth year in and year out. Our tech-enabled services and software solution unlocks the power of smarter digital marketing for brands like Caterpillar, Vivint, Mystery Ranch, Oboz, Jackson Hole Resort, Spoonful of Comfort, and a host of others operating on platforms like Shopify, BigCommerce, Klaviyo or Oracle’s NetSuite.

We are looking to bring on a Client Success Manager who is motivated to join a company dedicated to building tools that help merchants thrive in the modern commerce space. Your background in e-commerce or digital marketing client-facing roles showcases your deep understanding of our...

Hello, Client Success Managers!

My name is Alex and I am the VP of Growth at Tadpull - Our mission is to equip mid-sized businesses with data and AI tools to effectively compete against larger incumbents and demystify ecommerce growth by turning data into dollars. We collaborate with companies to help them master ecommerce and achieve consistent revenue growth year in and year out. Our tech-enabled services and software solution unlocks the power of smarter digital marketing for brands like Caterpillar, Vivint, Mystery Ranch, Oboz, Jackson Hole Resort, Spoonful of Comfort, and a host of others operating on platforms like Shopify, BigCommerce, Klaviyo or Oracle’s NetSuite.

We are looking to bring on a Client Success Manager who is motivated to join a company dedicated to building tools that help merchants thrive in the modern commerce space. Your background in e-commerce or digital marketing client-facing roles showcases your deep understanding of our...

Who We Are

Alene Candles LLC & Midwest is a private label, contract manufacturer that produces high-quality candles for some of the world’s most recognized retail, boutique, and cosmetic brands. With our headquarters in New Hampshire and additional locations in Ohio, we’ve been in business for over 25 years. We are passionate about making the best products in the world, making safety our number one priority, and being an insanely great place to work. We were proudly named Best Company to Work For in 2020 and 2021 and Business of the Year in 2023.

The Position

The Customer Success Manager will be the voice of the customer. You will be responsible for the tactical execution of customer demand (aligning activities and resources...

We’re IntelliShift, a rapidly growing B2B SaaS company with 20 years of expertise in fleet management technology. IntelliShift is a fleet intelligence platform for safety and operations teams, and we empower construction, utilities, field services, and last mile delivery businesses to make the intelligent shift from siloed data using point solutions, to one simple, powerful platform. We  provide these customers with a level of insight they’ve never had before to improve safety, establish next generation operational efficiency, and make intelligent decisions. Our consistent, organic growth plus a recent $70M investment has accelerated the expansion of our fantastic team and we are currently seeking to add a service-minded Customer Success Manager to the team.

The Customer Success team establishes and advances relationships from the C-suite to business line and IT leaders, middle managers, and front-line users. Customer...