Success Manager

MobileServe, a leading technology platform in the realm of community engagement and volunteer management, is seeking a driven and talented Customer Success Manager to join our team. At MobileServe, our mission is to amplify the impact of organizations dedicated to positive community change. Our intuitive app streamlines the process of logging, verifying, and reporting volunteer hours, enabling our users to focus on making a difference in their communities. We're looking for a dedicated individual who can help us further our mission by providing a superior experience for our users and supporting them in their goals. If you're a problem-solver who's passionate about fostering client success and community engagement, we want to hear from you!

What You'll Do

• Serve as the first point of contact for customers, responding to and resolving issues in a timely manner
• Collaborate with cross-functional teams to optimize product offerings and processes
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TetraScience is the Scientific Data and AI Cloud company with a mission to radically improve and extend human life. TetraScience combines the world's only open, purpose-built, and collaborative scientific data and AI cloud with deep scientific expertise across the value chain to accelerate and improve scientific outcomes. TetraScience is catalyzing the Scientific AI revolution by designing and industrializing AI-native scientific data sets, which it brings to life in a growing suite of next generation lab data management products, scientific use cases, and AI-based outcomes.

Our core values, defined and embodied by Tetra Leadership, are designed to guide our behaviors, actions, and decisions such that we operate as one. We are looking to add individuals to our team that demonstrate and also embody the following values:

• Transparency and Context- We execute on our ambitious mission by starting with radical data transparency and business context. We openly and...

ABOUT UPCLEAR

UpClear makes a SaaS revenue management software that is used by some of the most recognizable consumer goods brands in the world. Our system supports Trade Promotion Management, Trade Promotion Optimization, Integrated Business Planning and Revenue Management.

We serve more than 80 brands in over 30 countries. Our growth is substantial and consistent; we have been on the Inc 5000 list of fastest growing private companies for nine years.

UpClear's global headquarters is in New York City and we have international offices in London, Paris, and Hong Kong.

About The Role

This role requires a high level of comfort with technical information.

In a typical day you will:

• Act as primary point of contact for portfolio of clients.
• Contribute to ensure impeccable client support to meet SLA targets and client satisfaction.
• Support senior team members to prepare client...

Paved is the leading platform for email newsletter sponsorships, connecting top brands like Uber, DropBox, and Gartner to highly engaged audiences. The platform allows advertisers to sponsor thousands of newsletters, including NBC, Business Insider, and TechCrunch at scale.

We are looking for our next Manager, Advertiser Success, to join our fast-paced Sales team, made up of entrepreneurial people who are passionate about career growth, collaboration, and our customers.

Responsibilities:

• Independently managing your book of business, nurturing, retaining, and growing accounts.
• Writing and optimizing cold outreach efforts to build pipeline - excellent written and verbal communication is a must.
• Lead generation and prospecting new clientele.
• Troubleshooting client communication, prioritizing, and problem-solving.
• Working cross-functionally with our Marketing, Product, and Publisher teams.
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TL;DR:

• Ground-floor customer success role at venture-backed startup (Lightbank, TenOneTen Ventures, Jason Calacanis)
• The position is entirely remote with regular all-expenses-paid team retreats
• Significant equity package, huge upside as we revolutionize a $20 trillion (yes, with a t) global industry
• Salary range from $70k - $100k, unlimited PTO, competitive health benefits, wellness incentives
• Epic team of A+ players, executing and having a ton of fun doing it. We’d love to have you join us!

SparkPlug is realigning the economics of the retail and restaurant industries to make every employee an owner. In CPG and service industry verticals like beauty, outdoor gear, and full-service restaurants, customers rely on the product recommendation of point-of-purchase experts up to 92% of the time (be it a beauty consultant, bartender, or a member of the Geek Squad). SparkPlug allows brands to...