Success Manager

About Starry: 

Starry is proud to be an Equal Opportunity workplace. Just like the internet service we provide, we do not discriminate. We welcome people from all over the world to share their knowledge and perspectives. At Starry, you can discover the many careers and opportunities that are made possible when you connect people to the limitless possibilities of the internet.

Our mission focuses on two things — first, on being an internet service provider committed to simplicity, transparency, and delight, and second, on providing high-speed internet to underserved communities both locally, nationally and globally. We approach our mission with a cutting-edge wireless technology, user experience designed to delight, and a diverse and intellectually curious company culture.

Who we’re looking for:

As a Customer Success Manager, you will help launch and grow Starry Internet service with our Property and Building...

Keeper is hiring driven Customer Success Managers to join a high producing team within our B2B sales division. This can be a 100% remote position from select locations with an opportunity to work a hybrid schedule for candidates based in the Chicago, IL metro area!

Keeper’s cybersecurity software is trusted by millions of people and thousands of organizations, globally. Keeper is published in 21 languages and is sold in over 120 countries. Join one of the fastest-growing cybersecurity companies and gain valuable skills while expanding and developing client relationships in this pivotal role!

About Keeper Security

Keeper Security is transforming cybersecurity for people and organizations around the world. Keeper’s affordable and easy-to-use solutions are built on a foundation of zero-trust and zero-knowledge security to protect every user on every device. Our award-winning, zero-trust, privileged access management platform...

Introduction:

Are you a relationship-focused professional with a passion for ensuring client satisfaction and driving long-term success? Do you excel at building partnerships, resolving challenges, and aligning solutions with client goals? If you’re a proactive problem solver who thrives on helping clients achieve their business objectives, then our client has the perfect role for you. We’re searching for a Client Success Manager (aka The Partnership Builder) to manage client relationships, deliver value, and ensure that clients receive exceptional service and support.

As the Client Success Manager at our client, you’ll be the trusted partner to key clients, ensuring that their needs are met while fostering long-term relationships. This role isn’t just about providing excellent service—it’s about becoming a strategic advisor who helps clients unlock the full potential of the company’s solutions and...

Introduction:

Are you a relationship-focused professional with a passion for ensuring client satisfaction and driving long-term success? Do you excel at building partnerships, resolving challenges, and aligning solutions with client goals? If you’re a proactive problem solver who thrives on helping clients achieve their business objectives, then our client has the perfect role for you. We’re searching for a Client Success Manager (aka The Partnership Builder) to manage client relationships, deliver value, and ensure that clients receive exceptional service and support.

As the Client Success Manager at our client, you’ll be the trusted partner to key clients, ensuring that their needs are met while fostering long-term relationships. This role isn’t just about providing excellent service—it’s about becoming a strategic advisor who helps clients unlock the full potential of the company’s solutions and...

ALOHA IN ACTION is seeking a dedicated and passionate Customer Success Manager to join our dynamic team. In this role, you will be instrumental in fostering long-lasting relationships with our clients, ensuring they achieve their desired outcomes through our services. As a Customer Success Manager, you will work closely with customers to understand their unique needs, provide tailored solutions, and act as an advocate between customer feedback and internal teams. Your primary goal will be to drive customer satisfaction, retention, and success while identifying additional opportunities for growth within each account. You will collaborate with various departments, including sales, marketing, and product development, to facilitate seamless onboarding, training, and support processes. Your ability to analyze customer data to derive insights will enable you to proactively address challenges and enhance the overall customer experience. If you have a passion for building relationships and...

Make The Connection.

We are seeking a highly motivated and experienced Customer Success Manager to join our team at Vix Technology. As a Customer Success Manager, you will play a key role in ensuring the success and satisfaction of our clients in the public transit industry. With our modular approach and best-in-class solutions, you will have the opportunity to make a significant impact on the way public transit is accessed and utilized globally.

At Vix Technology, we believe that public transit should be available to everyone, which is why we have dedicated over 35 years to developing and deploying innovative systems in over 200 cities and regions worldwide. Our solutions are complex, but our modular approach allows us to create seamless integrations and provide exceptional customer experiences.

As a Customer Success Manager, you will work closely with our clients to understand their unique needs and goals, and proactively ensure that our...

BevStrat LLC is a leading marketing agency specializing in the beverage industry. We are currently seeking a dedicated and experienced Customer Success Manager to join our team. In this role, you will be responsible for ensuring the success and satisfaction of our clients.

As a Customer Success Manager, you will serve as the main point of contact for our clients, building strong relationships and providing exceptional customer service. You will work closely with clients to understand their goals and develop customized strategies to help them achieve success. This includes conducting regular check-ins, providing product demonstrations and trainings, and offering ongoing support and guidance.

We are looking for a candidate with excellent communication skills and a passion for delivering outstanding customer service. The ideal candidate will have previous experience in a customer-facing role, preferably in a B2B environment. Knowledge of the beverage industry is a plus. If...

This job is fully remote
Salary: $80,000 - $125,000
This position will mainly work with Fullmind’s West Coast partners and will require the Partner Success Manager to work in PST.

Fullmind is the leading solution provider for educator placement. Our mission is to transform students' lives by providing the highest quality educational support through live-streaming instruction anywhere at any time. We partner with school districts and college access programs across North America to expand school walls with real-time, synchronous personalized virtual learning through advanced technology and our large community of State-Certified Teachers.

We are proud of the culture we create and actively seek incredible talent to enhance our fully remote & dynamic team!

Fullmind is looking for a Partner Success Manager passionate about student education. Your role will...

This job is fully remote
Salary: $80,000 - $125,000
This position will mainly work with Fullmind’s West Coast partners and will require the Partner Success Manager to work in PST.

Fullmind is the leading solution provider for educator placement. Our mission is to transform students' lives by providing the highest quality educational support through live-streaming instruction anywhere at any time. We partner with school districts and college access programs across North America to expand school walls with real-time, synchronous personalized virtual learning through advanced technology and our large community of State-Certified Teachers.

We are proud of the culture we create and actively seek incredible talent to enhance our fully remote & dynamic team!

Fullmind is looking for a Partner Success Manager passionate about student education. Your role will...

This job is fully remote
Salary: $80,000 - $125,000
This position will mainly work with Fullmind’s West Coast partners and will require the Partner Success Manager to work in PST.

Fullmind is the leading solution provider for educator placement. Our mission is to transform students' lives by providing the highest quality educational support through live-streaming instruction anywhere at any time. We partner with school districts and college access programs across North America to expand school walls with real-time, synchronous personalized virtual learning through advanced technology and our large community of State-Certified Teachers.

We are proud of the culture we create and actively seek incredible talent to enhance our fully remote & dynamic team!

Fullmind is looking for a Partner Success Manager passionate about student education. Your role will...

The Opportunity

Rystad Energy is seeking a dynamic individual to join our New York-based Sales & Marketing team as a Client Success Manager. The role is one of several that work together as part of an account team to grow our client relationships in the region. Client Success Managers provide a critical service for the company's Sales & Marketing team. You will collaborate with various Account Managers on a portfolio of accounts to ensure each relationship is growing and developing. Tasks will include working directly with users and key stakeholders to embed existing services, uncover the need for new services, and maintain relationships across the organization. You will often act as first-line support for clients as their trusted partner and will be one half of an account team tasked with growing the company's revenues.

The successful candidate must be detail-oriented, an excellent communicator, and work flexibly as...

The Elevator Pitch

If you are an excellent relationship builder, passionate about the customer experience, and inspired to help make the world a safer place, then this is the role for you!

Customer success is vital to Evolv’s long-term mission and profitability. We will not be successful until our customers receive massive value from our service and continue to partner with us regularly. We’re looking for Customer Success Managers who will build lasting relationships with our customers and ensure they are deriving maximum value from their investment.

As the ultimate advocate for your portfolio of accounts, you will be a trusted advisor partnering with our customers to establish proactive success plans that promote product adoption, overall customer satisfaction, and ultimately subscription renewals.

Success in the Role: What are performance outcomes over the first 6-12 months you will work toward completing?

 Within 1 month - 3 months, you...

Inbox Health is a fast-growing, venture backed technology company on a mission to reinvent how patients pay for healthcare. We’re looking for an experienced Customer Success Manager (CSM) with a successful track record of working with health care organizations.

Our CSM team works with medical billers to onboard their independent medical practices onto our advanced patient engagement solution. We are looking for a CSM who understands how to navigate organizations with multiple stakeholders, delivering value across a portfolio of customers. Part sales person, account manager, consultant and product expert, our CSMs are continually focused on helping our customers improve their patient engagement experience and be successful with Inbox Health.

The right candidate will be able to

• Empathize with every aspect of the customer experience, putting customers’ needs first
• Articulate our value proposition in a compelling manner to drive adoption of our solution...

TLDR; We build software for Airbnbs to rent themselves, with a state-of-the-art product and user experience.

We have crafted an Applicant Handbook, which we highly recommend you check out, where you can find out more about the company, culture, how we recruit, what we do, and how we do it.

We are bold, like risks, and take on big challenges together. Our customers love the product, provide valuable feedback, and trust us to rapidly help them with more of their problems.

Feel free to check out one of our public Townhalls for yourself!

Hospitable.com is a remote-only and fully distributed company. We hire based on timezones.

What you will be working on

Your mission will be to make our customers raving fans of our product and company. You'll be doing this through the following:

• Customer Relationship Management: Develop and maintain strong, long-lasting relationships with...

Hello, College Admissions Coaches!

My name is Tony and I am the CEO at College Admission Secrets – We have been helping high school students and their families achieve their college admissions goals for over 14 years. We have a deep understanding of the complex and ever-changing college admissions landscape, and we are committed to staying on top of the latest trends and best practices to provide you with the most effective guidance possible. 

We are looking for a motivated College Admissions Coach specializing in College Admissions, who will play a pivotal role in ensuring prospective students and their families have a smooth and successful experience throughout the admissions process. Your primary focus will be on building strong relationships with students, guiding them through the complexities of college applications, and ultimately maximizing their chances of gaining admission to their desired institutions.

This is a full-time...

Hello, College Admissions Coaches!

My name is Tony and I am the CEO at College Admission Secrets – We have been helping high school students and their families achieve their college admissions goals for over 14 years. We have a deep understanding of the complex and ever-changing college admissions landscape, and we are committed to staying on top of the latest trends and best practices to provide you with the most effective guidance possible. 

We are looking for a motivated College Admissions Coach specializing in College Admissions, who will play a pivotal role in ensuring prospective students and their families have a smooth and successful experience throughout the admissions process. Your primary focus will be on building strong relationships with students, guiding them through the complexities of college applications, and ultimately maximizing their chances of gaining admission to their desired institutions.

This is a full-time...

Hello, College Admissions Coaches!

My name is Tony and I am the CEO at College Admission Secrets – We have been helping high school students and their families achieve their college admissions goals for over 14 years. We have a deep understanding of the complex and ever-changing college admissions landscape, and we are committed to staying on top of the latest trends and best practices to provide you with the most effective guidance possible. 

We are looking for a motivated College Admissions Coach specializing in College Admissions, who will play a pivotal role in ensuring prospective students and their families have a smooth and successful experience throughout the admissions process. Your primary focus will be on building strong relationships with students, guiding them through the complexities of college applications, and ultimately maximizing their chances of gaining admission to their desired institutions.

This is a full-time...

About Chaiz:

Hi 👋  we’re on a mission to change how vehicle service contracts (also known as car extended warranties) are being bought and experienced. Today you get hard-sold via sleazy call centers and at dealerships while overpaying and not knowing what you are actually buying. We’re changing this!

The Role

As a Senior Customer Success Manager at Chaiz, you will play a pivotal role in ensuring our customers have a seamless and positive experience. You will be responsible for managing and nurturing customer relationships, ensuring customer satisfaction and retention, and overseeing our customer support team and call center. Additionally, you will have the opportunity to help develop the exciting expansion of our client dashboard, gamification, loyalty, and referral programs aimed at increasing retention, referrals, and renewals.

Location: Remote or in Austin (US Market, Eastern/Central Time)

What the...

About LRN

Do you want to use your client success expertise to help people around the world do the right thing? Join us at LRN to be a part of a global company where you can make an impact.

LRN is a SaaS based e-Learning provider with a global presence. More than 2,500 companies worldwide (including some of the world’s most recognizable brands) utilize LRN services and leverage LRN e-learning courses to help navigate complex regulatory environments and foster ethical, responsible, and inclusive cultures. In partnership with LRN, companies translate their values into concrete corporate practices, training materials, and leadership behaviours that create a sustainable competitive advantage. By acting upon shared values, companies and their people find the means to out behave and outperform.

About the role:

LRN is seeking a high performing Client Success Manager to maintain relationships and ensure value delivery within our...

Welcome to Centage, we’re happy you’re applying! We think the most important thing about Centage, about working anywhere, in fact, is the people and how they interact.

At Centage we foster an environment of caring, helpful, considerate, and empathic people. We think that’s the best environment to foster excellence and it is one of the things we care most about in our hiring process. If you are empathic and able to talk with humility and encourage others to thrive, we want to hear from you!

We don’t want brilliance without empathy. We don’t want creators who don’t share. We don’t want rock stars that don’t contribute to the community.

What it’s like to be a Customer Success Manager (CSM)

Centage is looking for a high-energy, organized, and ambitious CSM to join our growing B2B SaaS company’s mission to bring innovative financial technology to the SMB market. Your focus will be on customer loyalty and growth, through building long-term client...

About Cognigy

Cognigy, a market leader in Conversational AI, Powers Up enterprise contact centers to exceed customer expectations, improve agent satisfaction, and rapidly respond to market changes. Our low code Conversational AI platform, enhanced with Generative AI, offers next-gen customer service with solutions like Conversational IVR, Smart Self-Service, and Agent + Assist. Cognigy gives enterprises all they need to deliver always-on, personalized experiences at scale on voice and chat, on any channel.

Our skilled #CognigyCrew are the people behind our cutting-edge technology and we are now looking for more talented people to join our global team.

Why you’ll love working at Cognigy: our promise to you

We empower our people to be successful as part of a diverse, passionate and respectful team who are proud to be enabling customer and employee service that is loved by everyone.

We do this by...

About Volantio:

Volantio provides a SaaS product designed to enhance Revenue Management (RM) for airline teams. We are committed to driving meaningful impacts for our clients through innovative solutions and exceptional customer support.

Role Overview:

The Senior Customer Success Manager (SCSM) at Volantio is a pivotal role focused on ensuring our airline customers achieve their RM goals using our product. The SCSM will build and maintain strong relationships, drive metric-based success, and provide tailored support to optimize product usage.

Key Responsibilities:

1. Customer Engagement and Relationship Building

• Build and maintain strong relationships with RM teams, product users, and key decision-makers.
• Identify internal champions and develop strategies to convert non-enthusiasts into advocates.
• Engage with indirect stakeholders, such as Marketing...

KickUp is looking for a Client Success Manager to join a team that is reimagining how school districts grow their most valuable asset: their people.

KickUp is on a mission to help every educator thrive throughout their career. Our platform helps educational leaders capture data about teacher growth and use it to drive better outcomes for students. We’re a growing team building a product used by tens of thousands of educators.

As a Client Success Manager, you will play a critical role in driving the success of our school district partners. You'll build strong relationships with high level district leaders, act as a trusted advisor and technical expert, drive retention and expansion of our revenue, collaborate closely will all internal teams using your unique customer insight, and ultimately drive educator growth.

Why you should join KickUp

• Customer Impact: Our product is a robust, data-rich professional growth platform. We are...

WHO WE ARE

Equiem is a leading global SaaS Proptech company revolutionising the real estate industry. We empower property professionals with innovative solutions that streamline their workflows, enhance customer experiences, and drive business growth. Our cutting-edge technology has transformed how landlords digitise their buildings and makes them exciting, productive, and vibrant places to work.

Equiem started with two employees and one building in 2011. Today, we have 100+ staff, and our app lives in 800+ buildings worldwide, including many of the world’s most recognisable skyscrapers and campuses.

THE ROLE

We seek an experienced and dynamic Customer Success Manager (CSM) to join our US-based team. We are open to our newest CSM residing in Georgia, Massachusetts, New Jersey, New York, or Pennsylvania.  

As a CSM at Equiem, you will play a pivotal role in ensuring our customers maximise the value of our Proptech...

Customer Success Manager

Who is Eleos Health?

Today, more people than ever are speaking publicly about their mental health. Whether it's ourselves, our friends and family or even public figures, taking care of your behavioral health is no longer a taboo, it's vital, and it's only human. Eleos is on a mission to help deliver the world's most effective behavioral care through data, measurement, and personalization. Or simply put, 

We want to give clinicians the support they need to do the important work only they can do.

What is this opportunity?

We are looking for a Customer Success Manager to join our growing CS team. The Customer Success Manager will be a key member of our overall team, reporting to the Director of Customer Success. You will be responsible for increasing your accounts’ user engagement and facilitating product adoption. You will be responsible for identifying and leading...

The Marketing Success Manager (MSM) position is responsible for driving business growth and championing marketing strategies for our small business customers. MSMs get to work with a diverse group of business owners from e-commerce, contractors, lawyers, doctors and more. Imagine being the marketing professional for over 30-50 small businesses. You are the go-to person for building marketing plans, implementing technology processes, and driving growth for these businesses. This role has a high impact on local economies and is one of the most rewarding positions we offer. You will gain a wealth of knowledge and be trained on marketing technology, processes, automation, tv advertising, search, social, and how to run a business as you work along seasoned marketing teams.

Our offices are located in Fort Collins, CO. This position can be in-office, remote* (in approved states and county), or a hybrid of the two!

Who You Are

• You are a...

Who we are:

BoostDraft is a pioneering software engineering firm revolutionizing the legal drafting landscape with our assisted document editor, effectively eliminating inefficiencies. Founded two years ago by graduates from MIT and Stanford, our initial focus was primarily on the Japanese market. However, within this short span, we've witnessed remarkable growth, boasting over 7,500 paid users, with 17 out of the top 20 largest law firms now utilizing our software.

Our success in Japan has largely been fueled by word-of-mouth referrals, as we've employed minimal marketing efforts. Additionally, we've secured numerous long-term, large-scale contracts with renowned enterprises and law firms. As a result, we have been highly profitable from Day 1 and have experienced exponential growth without outside funding.

For more information, please visit: https://link.boostdraft.com/gnop

Why BoostDraft needs you:

As we...

We are looking to introduce the concept of a Customer Success Manager in our organization to help us better serve our clients. We have a tremendous Relationship Manager team and a Customer Support team. The Relationship Manager team primarily takes care of the customers' transactional needs, onboarding new locations, and menu updates. The Customer Support team takes care of all day-to-day issues, as well as any special requests and configurations that are required.

We are looking to build a team that can cover the gap between the two levels of service provided above. This team will look to build a deep and personal relationship with some of the largest clients in the country, along with their franchisees. The team members in this role will need to be persistent, polite, and dynamic in order to create a connection with the clients and ensure we understand their problems before they do. They will be responsible for devising “solutions” for clients based on a deep...

Hello, College Admissions Coaches!

My name is Tony and I am the CEO at College Admission Secrets – We have been helping high school students and their families achieve their college admissions goals for over 14 years. We have a deep understanding of the complex and ever-changing college admissions landscape, and we are committed to staying on top of the latest trends and best practices to provide you with the most effective guidance possible. 

We are looking for a motivated College Admissions Coach specializing in College Admissions, who will play a pivotal role in ensuring prospective students and their families have a smooth and successful experience throughout the admissions process. Your primary focus will be on building strong relationships with students, guiding them through the complexities of college applications, and ultimately maximizing their chances of gaining admission to their desired institutions.

This is a full-time...

Hello, College Admissions Coaches!

My name is Tony and I am the CEO at College Admission Secrets – We have been helping high school students and their families achieve their college admissions goals for over 14 years. We have a deep understanding of the complex and ever-changing college admissions landscape, and we are committed to staying on top of the latest trends and best practices to provide you with the most effective guidance possible. 

We are looking for a motivated College Admissions Coach specializing in College Admissions, who will play a pivotal role in ensuring prospective students and their families have a smooth and successful experience throughout the admissions process. Your primary focus will be on building strong relationships with students, guiding them through the complexities of college applications, and ultimately maximizing their chances of gaining admission to their desired institutions.

This is a full-time...