Success Manager

Hi Customer Success Managers!

We are an eCommerce coaching company currently on the lookout for a Customer Success Manager who is ready to bring their expertise, adaptability, and charisma to a fast-paced, customer-centric environment. If you have a passion for problem-solving, a talent for handling escalated concerns with care, and the ability to work collaboratively while maintaining a high level of organization, this role is for you.

This is a part-time role with the potential to grow into a full-time position within 2-3 months.

We are looking for a Customer Success Manager specifically with these requirements:

• Has 2+  years of experience in customer-facing support roles, ideally within the tech industry or working with info products.
• Excels in communication, with the ability to simplify complex concepts, provide clear solutions to customers, and foster strong collaboration with internal teams.
...

Salary Range: $100,000.00 - $130,000.00 per year base salary (which is dependent on a variety of factors including relevant experience, geographic location, business needs, and market demand).

Who We Are:

Persado provides the only Motivation AI platform that generates personalized communications at scale, inspiring each individual to engage and act. Many of the world’s largest brands, including Ally Bank, Coach, Dropbox, Kate Spade, JP Morgan Chase, Marks & Spencer, and Verizon, rely on Persado to engage customers across their journey, from acquisition communications to online cart conversion. Persado’s Generative AI for the enterprise is trained on more than 100 billion digital business language impressions across industries, enabling marketers to motivate customers and drive significant business value. Persado has been recognized by CB Insights as the top Leader for Generative AI Text Content Generation.

As an employer,...

Schoox is a uniquely agile learning and talent development platform. We help businesses of all sizes shift from traditional, compliance-based training to an approach that unlocks and accelerates employee potential as well as business growth. Our platform moves beyond the basics of learning management so companies can identify the difficult-to-measure impact of their learning and development programs on their overall business performance.

Customers are the lifeblood of our company and we’re looking for an experienced, results-driven Customer Success Manager to engage, retain, and enable our customers to fully utilize our platform.

The mission of the Customer Success Team at Schoox is to ensure that customers achieve their own goals and recognize value from their investment. As a Sr. CSM, your primary super-power will be listening. You will actively listen and engage with assigned customers in order to develop deep and strong relationships that allow you to understand and...

Ready to join a fast growing, and category leading SaaS company? Do you want to build a career in customer success? Do you want to get involved in technology but love supporting customers? Are you looking for a company that will invest time in your development, support your professional growth and listen to your ideas? If yes, then keep reading!

PerformYard has developed a simple and effective product that drives our customer’s employee performance through the roof. Our long-term vision is to change the way performance is managed and measured in organizations of all sizes. To achieve this we need to add to our amazing team...that’s where you come in!

As a PerformYard Customer Success Manager (CSM), You will work to build long-lasting relationships with our customers founded on successful adoption and ongoing usage of our leading software product. You’ll interact with executives and professionals from across a diverse customer base...

Teramind is a global leader in data loss prevention (DLP) and user activity monitoring (UAM) solutions, empowering organizations to secure their most critical data while boosting workforce productivity. Our platform is trusted by some of the world’s largest enterprises across various industries, helping them monitor, detect, and prevent insider threats and manage compliance.

At Teramind, we believe that security doesn’t have to come at the expense of productivity, and we strive to provide our clients with actionable insights that drive smarter decision-making. Our team is driven by innovation, collaboration, and a commitment to building solutions that address today’s most pressing human resources & cybersecurity challenges. We are proud of our culture of hard work, openness, continuous improvement, and customer obsession, always striving to stay one step ahead in the rapidly evolving cybersecurity landscape.

Our Values:

• Innovation: Constantly seeking...

Reporting to a Senior Manager of Client Success, you will coordinate the completion of multiple parallel projects on time, within budget and within scope, in a post-sale capacity.

What you'll be doing...

This is a client-facing role within the Client Success team, which delivers on all aspects of commercial programs (email, display, social, media, custom solutions, content marketing and custom video.) The Client Success Manager will take ownership of specific accounts and oversee all delivery tasks across many sold programs.

You will:

• Execute cross-platform custom marketing programs rooted in digital, social, media and experiential that elevate integrated marketing and advertising sales initiatives
• Execute on deliverables, including the editorial, email, ad delivery, trade marketing, audience development and business intelligence.
• Strong focus on performance monitoring and recap presentations to fuel renewals
...

Join us at Calabrio and be part of our dynamic team! Help us reshape the landscape of customer experience – where every interaction becomes an opportunity, and every insight drives meaningful change.

Introducing Calabrio – The trailblazers in customer experience intelligence! Revolutionizing the way organizations connect with their customers, we empower businesses to elevate every interaction to new heights. Our cutting-edge cloud platform, coupled with AI-driven analytics tools, unlocks the true essence of customer sentiment, turning data into actionable insights with lightning speed.

We are building a new Digital Customer Success team and are looking for experienced and dynamic Customer Success Managers (CSMs) who are excited to help shape this new function. This role offers the opportunity to define how we collectively manage and engage with thousands of smaller accounts, ensuring they achieve success and continue to grow with us.

As a Digital CSM, you’ll...

OVERVIEW

Passionate about Customer Success? Mission driven and excited by the opportunity to help build a team from the ground up? Jaan Health is growing and we are searching for a Customer Success Manager to bring their enthusiasm for delivering value to the customer to our fast-growing CS organization. This is a critical role that will help build, refine and standardize processes  across our portfolio of clinical and health care organizations. You will achieve operational based KPIs while building and developing the team, all while engaging directly with the customer base.

Jaan Health is a high growth software company focused on leveraging accessible technology and artificial intelligence (AI) to drive better healthcare outcomes for patients while addressing the increasing cost and profitability challenges facing the healthcare industry. Our software-as-a-service (SaaS) platform, Phamily, provides healthcare systems and physicians with an AI-powered...

Preference for a California/PST based candidate

Join our team as the founding Customer Success Manager to drive customer satisfaction and adoption of our product. You’ll act as the primary contact for customers, resolving technical challenges, guiding them to achieve their goals, and collaborating with internal teams for a seamless experience.

Responsibilities

• Build relationships with customers and conduct regular reviews.
• Train customers on product usage and new features.
• Address technical issues and manage escalations.
• Advocate for customer needs and contribute to workshops.
• Partner with the Sales team to expand usage.

Requirements

Required:

• 4+ years in a technical customer-facing role.
• Strong understanding of networking, protocols, and data formats. (JSON, CSV, SQL/NoSQL, etc.)
• Familiarity with endpoint security, cloud...

Who We Are 

Claritas Rx started with a simple vision: to tangibly improve how biopharmaceutical manufacturers understand their specialty product performance in the marketplace.  Since then, Claritas Rx has grown from a small channel data consultancy to become a pioneer in patient-level data integration and analytics for the biopharmaceutical industry. Today, our customers range from small biotechnology companies launching their first specialty product to large global manufacturers with a strong portfolio of specialty products. 

The Position

Every day, Life Science companies use Claritas Rx solutions to improve and enhance the treatment journey for patients dealing with rare diseases. We have built a strong customer team of domain experts that can help scale a premier channel management solution.

At Claritas Rx, Customer Success Managers own the customer relationship and are responsible for the...

We are musicians, athletes, coaches and teachers who truly believe in our mission to help people achieve their best. Our software platforms connect performers, instructors and creators enabling them to publish, teach and train using the principles of deliberate practice.

You may know us as TrainingPeaks, MakeMusic, TrainHeroic and Alfred Music. All these brands are under the Peaksware umbrella. TrainingPeaks develops software for coaches and athletes to track, analyze and plan endurance training. TrainHeroic develops software solutions for the strength and conditioning needs of coaches and athletes. MakeMusic develops software to transform how music is composed, taught, learned and performed. Alfred Music creates and publishes educational music to help teachers, students, professionals and hobbyists experience the joy of making music.

Peaksware has been featured in BuiltInColorado’s Top 100 Companies list since 2017 and our brands have been recognized in Outside...

About Cognigy

Cognigy, a market leader in Conversational AI, Powers Up enterprise contact centers to exceed customer expectations, improve agent satisfaction, and rapidly respond to market changes. Our low code Conversational AI platform, enhanced with Generative AI, offers next-gen customer service with solutions like Conversational IVR, Smart Self-Service, and Agent + Assist. Cognigy gives enterprises all they need to deliver always-on, personalized experiences at scale on voice and chat, on any channel.

Our skilled #CognigyCrew are the people behind our cutting-edge technology and we are now looking for more talented people to join our global team.

Why you’ll love working at Cognigy - our promise to you

We empower our people to be successful as part of a diverse, passionate and respectful team who are proud to be enabling customer and employee service that is loved by everyone.

We do this by challenging each...

About LRN

Do you want to use your client success expertise to help people around the world do the right thing? Join us at LRN to be a part of a global company where you can make an impact.

LRN is a SaaS based e-Learning provider with a global presence. More than 2,500 companies worldwide (including some of the world’s most recognizable brands) utilize LRN services and leverage LRN e-learning courses to help navigate complex regulatory environments and foster ethical, responsible, and inclusive cultures. In partnership with LRN, companies translate their values into concrete corporate practices, training materials, and leadership behaviours that create a sustainable competitive advantage. By acting upon shared values, companies and their people find the means to out behave and outperform.

About the role:

LRN is seeking a high performing Client Success Manager to maintain relationships and ensure value delivery within our...

At Kixie, we're revolutionizing how sales teams connect with their customers through cutting-edge voice and SMS technology. By integrating seamlessly with leading CRMs, we empower sales and support teams to work smarter, communicate better, and achieve more - all in less time. 

Behind our cutting-edge product are the individuals who drive it forward. Ambition, Community, Teamwork, and Transparency — these are the core values that define us at Kixie. We pride ourselves on fostering a collaborative, innovative, and supportive environment, where every team member’s contribution is an impact to our success! If you're someone who thrives on challenges, finds joy in solving meaningful problems, and seeks to be part of one of the fastest-growing B2B startups, then Kixie is where you belong!

Currently we are looking to hire a Customer Success Manager to join our team! This is a great opportunity to work at a healthy, growing tech startup and hone valuable...

(12/6: Yes, rhis is an up-to-date posting.)

We are looking for someone to join our team in a role focused on customer success. You must bring deep understanding of the K-12 teacher experience in order to design and support implementation of the Edthena tools within a variety of contexts including schools, districts, and teacher training organizations.

In this role, you will own the entire experience for our partners. This includes onboarding, training, renewals, and technical support. Your primary interactions will be with with decision makers and stakeholders in organizations using Edthena. Our ideal candidate is an experienced, tech-savvy professional with demonstrable skills in these areas.

You will serve as the primary point of contact to our partners and to our users. You should have evidence of self-managing, perform well under deadlines, and be detail-oriented both in task management and end-products. As one of the voices of our users, you will advocate...

The Marketing Success Manager (MSM) position is responsible for driving business growth and championing marketing strategies for our small business customers. MSMs get to work with a diverse group of business owners from e-commerce, contractors, lawyers, doctors and more. Imagine being the marketing professional for over 30-50 small businesses. You are the go-to person for building marketing plans, implementing technology processes, and driving growth for these businesses. This role has a high impact on local economies and is one of the most rewarding positions we offer. You will gain a wealth of knowledge and be trained on marketing technology, processes, automation, tv advertising, search, social, and how to run a business as you work along seasoned marketing teams.

Our offices are located in Fort Collins, CO. This position can be in-office, remote* (in approved states and county), or a hybrid of the two!

Who You Are

• You are a...

ConsumerAffairs helps consumers make smart buying decisions in moments of need. Every month millions of consumers turn to our site and tools for help with their considered (often emotional) purchases. 

We educate them about their options, learn about their specific needs, and connect hundreds of thousands of them directly to brands.  These brands use our SaaS tools to manage their reviews and communicate directly with consumers to serve them better.  Our business thrives when the consumers who trust us get matched with the right brands for them.

We’re fast-paced and our core values are the bedrock of who we are and who we want to be. 

Our employees are committed to raising the bar through ambition, data-driven decision-making, and a relentless pursuit of improvement. We tackle the hard things that matter, always seeking a better way.

At our core, we believe that we win as one team. Team goals come first, and we work with humility,...

Company Overview: Agilis is a fast-growing software company transforming the chemical industry with cutting-edge digital customer engagement solutions. Designed for the unique needs of chemical producers and distributors, our platform offers tools like Product Information Management (PIM) systems, digital catalogs, customer portals, and e-commerce solutions to streamline sales processes, automate transactions, and integrate seamlessly with ERP/CRM systems.

By enhancing operational efficiency and customer experiences, Agilis drives sales growth, builds customer loyalty, and safeguards brand integrity. Our scalable, quick-to-implement solutions leverage advanced technology, data science, and AI to help companies establish a strong online presence, generate leads, and accelerate business growth.

Position Overview: We seek an experienced and team-oriented Customer Success / Project Manager to join our growing team. This role is critical to ensuring our Customer’s success...

WHO ARE WE LOOKING FOR?

Pereview Software is seeking a highly motivated and experienced SaaS Manager of Client Success to join our team. The ideal candidate will have a strong background in SaaS client success, relationship management, support and project management. The ideal candidate will possess strong operational skills, and have a passion for guaranteeing client enablement, adoption and retention. This role involves working closely with clients to understand their needs, ensuring their usage of the Pereview platform, delivering maximum value from our software solution through consultation and guidance throughout the entire customer lifecycle.

Would you describe yourself as:

• Enthusiastic
• Self-starter
• Persuasive
• Motivational
• Fast Paced
• Direct

Before submitting your application for review, we kindly request that you first complete the...