Quality Assurance Manager
The Willows Communications
The Quality Assurance Manager at The Willows Communications is responsible for developing and implementing quality assurance processes and policies to ensure that products and services meet the highest standards of quality and consistency. This key leadership role involves overseeing quality control teams, analyzing performance data, and driving continuous improvement initiatives across the organization.
Responsibilities
- Establishes and maintains quality assurance standards and procedures to promote a culture of quality throughout the organization.
- Conducts regular audits and assessments of processes and products to ensure compliance with quality standards and industry regulations.
- Leads and manages the quality assurance team, providing training, support, and performance evaluations to foster skill development.
- Analyzes quality data and metrics to identify areas for improvement and implements actionable...