Senior Manager / Director of Quality Assurance

The Senior Manager/Director of Quality Assurance will be a key leader within the nutpods Quality Assurance team, acting as the primary representative of the company in all quality-related matters with suppliers, co-manufacturers, and distribution partners. This role demands a strong commitment to maintaining nutpods’ rigorous standards for food safety, product quality, and regulatory compliance across the entire supply chain. The successful candidate will play a vital role in fostering and sustaining strong relationships with stakeholders, ensuring that nutpods’ quality expectations and values are consistently upheld. Key responsibilities include:

JOB RESPONSIBILITIES:

• Lead Quality Assurance Team, mentoring QA Regulatory Specialists to foster high performance and ensure quality and regulatory compliance.
• Develop and enhance quality programs, continuously improving existing initiatives to meet evolving business and regulatory needs.
• Oversee Positive Release Program, verifying only quality-approved batches are released to prevent compromised products.
• Lead and participate in on-site audits of co-manufacturers and key suppliers, ensuring compliance with nutpods’ quality standards.
• Maintain regulatory compliance across all products, working closely with the QA Regulatory Specialist to ensure alignment with current regulations and standards.
• Manage consumer feedback and complaint resolution, driving product quality improvements and customer satisfaction.
• Ensure comprehensive traceability of raw materials, packaging, and finished goods, with robust recall procedures.
• Collaborate with Supply Chain and Marketing on new product launches and promotional activities to align with product quality.
• Manage hold and non-conformance programs across co-manufacturers and distribution centers to minimize risks and product losses.
• Oversee prerequisite programs with ingredient suppliers, packaging vendors, and co-manufacturers to ensure adherence to food safety and legality standards.

Requirements

• Bachelor’s degree in Engineering, Food Safety or Science, Chemistry, or related field
• 8+ years of experience in food/beverage quality and safety with increasing levels of responsibility with a fast moving and growing business environment
• Relevant experience in plant-based or dairy-based beverage industry with experience in aseptic filling facilities
• Previous experience with regulatory audits, HACCP, and FSMA
• Action-oriented, results-focused individual with can-do attitude
• Process-oriented with attention to detail
• Willingness to travel up to 20% of time.

Who We Are:

Green Grass Foods, Inc is the manufacturer of the best-selling brand, nutpods, a plant based, dairy-free alternative to half and half made from almonds and coconuts. Awarded as “Editor’s Pick” at the Natural Products Expo in its debut year, nutpods has grown tremendously online and at traditional brick and mortar retailers and is available nationwide.  nutpods has fostered a cult following and is Certified Vegan, Gluten-Free, and OU Kosher, and is Whole30 Approved and non-GMO Project Verified. www.nutpods.com

Company Culture:

Our culture is of huge importance to the owners and team at nutpods. We are looking for people who will be a great fit.  Here is what we love about our culture:

We are COLLABORATIVE, encouraging input from different perspectives.

We are KIND, communicating effectively and treating each other with respect.

We are AGILE, adapting to changing conditions while achieving our goals.

We are DATA-DRIVEN, embracing a test and learn culture.

We are RESOURCEFUL, creative thinkers finding optimal solutions in unexpected ways.

We are nutpods.

The nutpods team is a close-knit group, and we support each other’s personal and professional aspirations. Our team is poised for additional strong growth and we are looking for candidates who want to take a long-term journey with us. 

Benefits

• Base salary: $100,000 to $150,000 per year, depending on qualifications
• 10% bonus potential based on company goals
• Health Care Plan (Medical, Dental & Vision)
• 401k Retirement Plan with company match
• Life Insurance
• Paid Time Off
• New Parent Leave
• Long Term Disability Insurance
• Wellness Resources