Software Quality Assurance Manager

About TherapyNotes

TherapyNotes is the go-to superhero for behavioral health Practice Management and EHR software! Our top-notch SaaS solution handles scheduling, billing, documenting, telehealth, and more so clinicians can focus on awesome patient care.

We're a dynamic team of pros who love to innovate and push the envelope, keeping our software cutting-edge. Join us, and let's revolutionize behavioral health software together while making a real difference!

Position Description

TherapyNotes is looking for a passionate, experienced Quality Assurance Manager who thrives in a highly collaborative, team environment. The right candidate will have significant experience mentoring and coaching agile development teams towards achieving the organization's goals.  As the Quality Assurance Manager, you will lead and manage all members of the Quality Assurance team and focus on developing the people and processes that make TherapyNotes a great place to work.

Responsibilities

• Provide people leadership for multiple, diverse cross-functional teams and individuals; coaching and guiding teams to enable future success
• Enable a flexible yet productive work environment that supports a distributed workforce: remote and onsite
• Ensure that testing practices across the teams are comprehensive and flexible while also maintaining an appropriate degree of standardization
• Participating in test architecture discussions, influencing decisions, and collaborating with peers to maintain consistency across the organization
• Manage personnel and administrative activities of staff (i.e. hires, trains, goal settings, appraises, rewards, motivates, disciplines, recommends termination as necessary)
• Coach and mentor quality assurance staff; develop the team's skills and provide continuous feedback
• Mentoring quality assurance team members to ensure delivered solutions adhere to the testing standards, and established organizational policies and procedures
• Identifying and champion people and process improvement strategies for the team(s)
• Communicate organizational updates to ensure teams adhere to the established policies and procedures
• Collaborate with other management team members to ensure consistency in standards and processes

Requirements

• 6 or more years experience developing software/tests and leading teams in an Agile, team-based environment
• BS and/or MS in a technical discipline (Computer Science or Software Engineering preferred)
• Strong understanding of software development testing design and agile practices
• Solid understanding of automated testing concepts, frameworks and design patterns
• Experience with C#, Java, or similar programming languages
• Experience with API and Load testing concepts and designs
• Excellent organizational, leadership, decision making and communication skills.
• Has relentlessly high standards (is never satisfied with the status quo)
• Expects and requires innovation from team
• Has passion and convictions and the innate ability to inspire passion in others

Benefits

• Competitive salary - $100,000-$150,000
• Employer sponsored health, dental, vision, life, and disability insurance
• Retirement plan with company contribution
• Annual company profit sharing
• Personal development/training budget
• Open, collaborative work environment
• Extensive 2-week onboarding plan
• Comprehensive mentorship program

TherapyNotes, LLC is an Equal Employment Opportunity Employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. All candidates whom have been given a conditional offer of employment with TherapyNotes, LLC must also undergo a criminal background check.

LI-Hybrid
LI-PL1

8/20/2024