IT Support Technician

IT Helpdesk Technician (Temporary - 6 Month Contract to Hire)

Location: Knoxville, TN (On-site)

Work Hours: 8:00 AM - 5:00 PM, Monday to Friday

Position Type: Temporary (6 Month Contract to Hire)

Overview: We are seeking a dedicated IT Helpdesk Technician for a 6-month contract to hire position. The successful candidate will be responsible for providing top-notch IT support to our staff, ensuring smooth technical operations. This role requires a solid understanding of Windows environments and experience with Office 365 user setup and password management.

Key Responsibilities:

• Provide first-level technical support to end-users via phone, email, and in-person.
• Troubleshoot and resolve hardware, software, and network issues in a timely manner.
• Install, configure, and maintain Windows computer systems and peripherals.
• Assist...

IT Helpdesk Technician (Temporary - 6 Month Contract to Hire)

Location: Knoxville, TN (On-site)

Work Hours: 8:00 AM - 5:00 PM, Monday to Friday

Position Type: Temporary (6 Month Contract to Hire)

Overview: We are seeking a dedicated IT Helpdesk Technician for a 6-month contract to hire position. The successful candidate will be responsible for providing top-notch IT support to our staff, ensuring smooth technical operations. This role requires a solid understanding of Windows environments and experience with Office 365 user setup and password management.

Key Responsibilities:

• Provide first-level technical support to end-users via phone, email, and in-person.
• Troubleshoot and resolve hardware, software, and network issues in a timely manner.
• Install, configure, and maintain Windows computer systems and peripherals.
• Assist...

Swire Properties is looking for a part time customer service-oriented Help Desk Technician to provide technical support to end users in an efficient and accurate manner. The role of the Help Desk Technician is to assist fellow employees who are experiencing technical difficulty with the use of IT applications and systems. They ensure that an effective solution is provided to the user. Complex and/or high priority problems are escalated to more senior level staff for resolution when needed.

PRINCIPAL RESPONSIBILITIES

• Provide end user desktop, laptop, phone, and tablet support with a customer first focused approach
• Installing, maintaining, and supporting technical infrastructure including hardware and system software
• Perform root cause analysis for service interruption recovery and implement preventive measures
• Coordinate work schedule with the Technology team, prioritize tasks based on our help desk system and follow up on the progress of...

AmpThink, a company specializing in constructing complex networks for various markets including sports and entertainment, commercial real estate, and industrial, is seeking a Warehouse Support Technician for Shipping and Receiving. As a member of the AmpThink team, you will join some of the brightest minds in the industry in building and supporting systems for high-profile events and organizations, including professional sports teams and world-famous venues such as the Mall of America. This position offers the opportunity to contribute to the logistics of some of the largest venues in the world while working in a collaborative environment that values individual contributions and expects excellent performance.

Responsibilities

• Receive and inspect incoming materials, verifying accuracy of shipment and ensuring that the items are in good condition.
• Accurately label and record incoming materials and enter data into inventory system.
...

Teguar Corporation is expanding our team and we have an immediate opening for a Tier 1 Technical Support Technician to join our team.

About the Job

In this role you will collaborate with…

• All Teguar customers that need remote Technical Support in all industries
• Internal teams including Sales, Product Management, Supply Chain, RMA Department, Order Fulfillment, and Shipping/Receiving.
• A combination of both domestic and international vendors who are leaders in industrial/medical technology and innovation.

Clients you will impact…

You will have a great impact on our medical and industrial customers by supporting our entire customer base via customer calls, email, chat sessions and portal tickets. This will enable them to succeed in their business. Your contribution is vital in establishing Teguar as more than a computer supplier, but also as a partner who will directly...

Position Title: Joint Operations Support Staff (JOSS) Sensitive Activities Technician, Senior

Company: ACT1 Federal

Location: Colorado Springs, CO

About ACT1: Delivering mission-critical solutions and industry-leading talent to advance the missions of the partners, organizations, and communities we serve.

Job Description: ACT1 Federal is seeking a Senior Joint Operations Support Staff (JOSS) Sensitive Activities Technician. This program provides support to the USSPACECOM Joint Operations Sensitive Support (JOSS) office/staff. Generally, you will provide the client with JOSS augmentation to the government staff in the execution of the command JOSS program. The client anticipates a high level of knowledge on the full breadth of JOSS supporting worldwide operations.

Responsibilities:

• Executing four due diligence assessments (DDA) each year...

Interlaced is a cloud-focused IT services provider, providing outsourced IT services for innovative businesses across the globe. We specialize in designing, implementing, and supporting cutting edge technology infrastructure that helps our clients scale and achieve their missions.

How are we different from traditional IT companies?

• We are cloud focused (but we will train you up if you don’t have all the necessary skills yet).
• We have professional development pathways throughout the organization with accompanying training programs.
• We work with cutting edge clients in forward thinking industries like tech startups, biotech and digital agencies.
• We are poised for significant growth in 2024 and beyond, and need you to help us do it!
• We are a team of hungry, innovative, technology-lovers who are excited to build something amazing together.

Requirements

Interlaced is looking to hire...

prosource.it is a global IT Managed Service provider working with Medium to Enterprise level, global clients and is looking for IT Desktop Support Technician(s) to assist in a short-term cutover project. The project is forecasted to run for 3-5 weeks, will offer successful candidates an opportunity to work with a major oil and gas organization, as well as experience in the fast-paced environment of IT M&A.

We understand that we need exceptional talent to accomplish our mission - therefore we place great emphasis on the people component of IT, and we strive constantly to attract, develop, and retain the best people. We cultivate an ethos and environment within which our people are focused, nurtured, and continually challenged to develop and improve their competencies in a fun and rewarding...

Etz Hayim is hiring for the role of IT Support Technician to join our expanding team. This will be a position within the IT Department that supports the entire organization and employees at all levels, therefore our ideal candidate will be detail-oriented and thrive in a fast-paced environment. The candidate needs to be proactive. Constantly on the lookout for issues, making recommendations on how to solve the problem and executing the solution rapidly.

Etz Hayim owns and operates the brands Cycling Frog and Lazarus Naturals, as well as a sprawling operation that spans from farming over 300 acres of hemp, extraction, chemical processing, packaging and warehousing to support both brands and private label customers.

Lazarus Naturals was founded in 2016 to provide safe and accessible CBD products for everyone who would benefit from them, regardless of their financial situation and ability to pay, which is why we provide a 60% Assistance Program to...

This position provides support to various work groups within the Operations Department to assist with carrying out the departments work in a nimble, efficient and streamlined manner.  Work groups/Tasks include: Custodial, Waste Management, Landscape Services,  Mail Center, Event Support, Moving and Delivery, and Dining.

This position is hiring for full and part-time benefits eligible, hourly position. Part-time positions are 20 hours per week and full-time are 40 hours per week. The starting hourly range for the position is $18.19 - $22.28 per hour.

Core Responsibilities:

• Operates and maintains Institutional equipment to complete assigned tasks in an efficient and safe manner in order to support campus operations including event support and maintaining/restoring institutional assets on a day to day basis as well as periodic restoration projects.
• Cleans, maintains, and disinfects all interior and exterior...

Proactive Technology Management is seeking an experienced freelance IT professional who currently manages their own client base but is looking for the stability and benefits of a full-time position. This role offers the unique opportunity to bring your existing clients into a supportive and resource-rich environment while continuing to provide them with the personalized service they expect. The ideal candidate has broad IT knowledge and high accountability that keeps them driven towards success and personal growth. We offer a fairly defined, upward path with money and responsibility. Ideally this person is comfortable working closely with multiple clients both remotely and onsite in the Denver area.

Location:

We are looking for someone to work full time in the Denver area.

Proactive Technology Is Different:

• Monthly check-ins and annual path planning
• Defined path for career development and personal growth
...

Company Background: 

Headquartered in Chadds Ford, PA, ACS International Resources (ACS) has provided managed IT services and consulting for over 30 years to our clientele.  Our services include providing fully staffed 24/7/365 NOC and Help Desk Support, project management and implementation support, data warehousing and dashboard development, software development, and strategic consulting services to an array of corporate clients that align with their strategies and operations.  

ACS has worked with corporate clients over 30 years including: Mansueto Ventures (publisher of Inc. and Fast Company Magazines), PWXYZ (publisher of Publisher’s Weekly), Lapine Brand Performance Agency, USSC Group, and InterSolutions, among many others!  

Position Background:

ACS is searching for an IT Support Technician to join our team for one of our clients in the New York area.  The IT Solutions...

Job description

Sorting Robotics Inc. is seeking a Software Support Technician to join our team. As a Software Support Technician, you will provide technical support and assistance to our customers regarding our software products.

Preferred: Must be comfortable with cannabis (preferred you enjoy it and have experienced it) as we manufacture robotic innovations for the legal cannabis market in the US and Canada.

RESPONSIBILITIES

• Responding to customer inquiries and requests for technical support via phone, email, or chat.
• Troubleshooting software issues and providing step-by-step instructions to resolve problems.
• Logging and keeping track of customer issues and resolutions in our support ticketing system.
• Collaborating with the software development team to identify and resolve software bugs and defects.
• Providing product demonstrations and...

The Senior IT Support Technician is responsible for maintaining, analyzing, troubleshooting and repairing computer systems, hardware and peripherals.

Position Description and Responsibilities: include, but are not limited to, the following:

• Provide support in the selection, acquisition, implementation, and ongoing support of personal computer hardware, software, and application systems to provide solutions as necessary to satisfy operational needs.
• Provide direct support for networked applications and the operational systems supporting them to ensure problems are resolved on a timely basis with minimal disruption to business operations.
• Provide escalated level of support, and first level as needed, for employees.
• Train and assist IT Support Technicians on an ongoing basis.
• Configure and maintain Cisco switches and network ports.
• Assist Network Engineers with physical network equipment and...

COMPANY OVERVIEW:

With over two decades of successfully operating, managing, and securing private, public, and hybrid cloud environments, Ntirety has led enterprises across industries through the volatile early days of data hosting into the world of 24x7 managed security with our premier Compliant Security solutions. Through cost effective and scalable solutions tailored to business-specific needs, Ntirety eliminates gaps in both security posture and compliance documentation by delivering solutions that cover the entire application, the entire compliance and security process, the entire time.

When it comes to a cybersecurity crisis, the question is not if, but when it will happen – that’s why Ntirety’s mission to provide proactive compliant security is crucial in today’s business landscape. No matter what role or department you work in, being a part of Ntirety means supporting all of our different teams to help keep our clients protected and...

Navarro Research and Engineering is recruiting a Senior Project Support Technician for Piketon, OH.

Navarro Research & Engineering is an award-winning federal contractor dedicated to partnering with clients to advance clean energy and deliver effective solutions for complex challenges in the nuclear and environmental fields. Joining Navarro means being a part of an exceptional team committed to quality and safety while also looking for innovative strategies to create value for the client’s success. Headquartered in Oak Ridge, Tennessee, Navarro has active programs in place across the nation for DOE/NNSA, NASA, and the Department of Defense.

Under direct supervision, performs Project Support job functions as assigned by management. Typical job responsibilities assist and support management in ensuring that all site Project Support are conducted in a manner that is safe, cost effective and fully compliant with FBP procedures and all...

*Salary: $70,000 - $100,000 annually*

As a Customer Support Technician, you will be responsible for providing frontline technical support to our customers via phone and email. You will help resolve issues related to our x86 hardware products and assist in the deployment of IT solutions.

Key Responsibilities:

• Respond to customer inquiries and technical issues via phone and email.
• Diagnose and troubleshoot x86 hardware problems, including servers and GPUs.
• Assist customers with basic Infiniband and switch configuration issues.
• Support customers in the deployment and management of clusters.
• Manage and troubleshoot Linux systems and configurations.
• Use and understand scripts to assist in resolving customer issues, providing feedback to engineers as needed.
• Escalate complex technical problems to higher-level support or engineering teams.
• Document support cases and resolutions in the support...

CTI is seeking an accomplished and knowledgeable Solution Support Technician to join our team. As a Solution Support Technician, you will not only play a crucial role in providing training and support to end users but will also act as a subject matter expert in Electronic Warfare (EW), Army and Joint operations, and the Tactical Assault Kit (TAK) family of products. Your expertise will guide the development of software, ensuring it meets the unique requirements of end users, especially within the TAK framework.

Responsibilities include but are not limited to: 

As a Solution Support Technician, you will be responsible for providing customized training and efficient support to end-users, ensuring they can effectively utilize our products. Key duties include:

• Develop and deliver tailored training programs to end-users, ensuring comprehensive understanding and effective use of our products.
• Capture and document essential feedback...

CG Tech Services is a growing IT solutions firm focused on small and medium sized businesses of 5-1,000 computers. We provide comprehensive IT solutions, including Windows servers, custom and private cloud, cybersecurity, and regulatory compliance solutions.

Most of our clients are in the Greater Seattle Area. We use several remote access technologies to provide fast and cost-conscious assistance and to reduce the environmental impact of driving.

We're looking for humble, motivated, and emotionally intelligent people to join our team.

The Field Support Technician role is a key contributor to the success of our team. This role provides friendly, professional, and reliable service to our clients by quickly and proactively resolving incidents in their IT environments on time and on budget. The Field Support Technician role will be based on our Seattle Office and will be responsible for addressing requests both remotely and onsite at client sites so must be...

Pay rate $15-$17

Advantage Home Care is seeking an experienced IT Help Desk Support Technician to join our team in providing technical support to our staff across multiple locations. As an IT Help Desk Support Technician, you will be responsible for troubleshooting, diagnosing, and resolving hardware, software, and network issues. You will also provide technical assistance and guidance to employees, ensuring their technology needs are met.

In this role, you will be responsible for:

• Providing phone and remote support to users experiencing technical issues
• Resolving hardware and software problems on desktops, laptops, printers, and mobile devices
• Troubleshooting network connectivity issues
• Installing and configuring software and hardware
• Assisting in managing IT assets and maintaining accurate inventory records
• Performing user account management tasks, including account creation, termination, and password...

Introduction to Silverado

Silverado Technologies is an award-winning, woman-owned Information Technologies firm that has been supporting businesses throughout Southern Arizona for more than twenty years. We empower business growth through technology. Providing our clients with real solutions and world class service that starts with understanding - and more importantly really caring about - the client's goals and concerns.

At Silverado, our most valuable resource is our people. Our team is made of skilled, passionate professionals that are always learning and mentoring. We value teamwork as well as a positive and collaborative environment. Our culture encourages, supports, and celebrates our staff by valuing work-life synergy, offering flexible time off and promoting community involvement with staff-selected charities. Regularly hosted company social events during office hours encourage our staff to connect and get to know each other in a relaxed...

• Offer comprehensive guidance to employees, both remotely and in person when necessary, covering system configuration, troubleshooting, and maintenance procedures.
• Listen attentively to employee concerns and inquiries, delivering optimal solutions and recommendations.
• Prioritize employee satisfaction as the focal point of all communications, escalating unresolved issues to the appropriate level for resolution.
• Conduct proactive communication with managers regarding potential actions at partner sites, aiming to enhance information flow and deliver superior service.
• Demonstrate exceptional written and verbal communication skills in all interactions.
• Maintain accurate inventory and asset tracking records for all technology-related equipment, encompassing both software and hardware components essential for sleep services functionality.
• Ensure the availability of up-to-date documentation for all systems, facilitating efficient...

We are offering a part-time (up to 30 hours per week) IT Support Technician/Analyst role to work with team members across our organization, assisting with the technology they interact with every day. In this role, you will support FMX employees with their laptops and the foundational technology that enables their work. You will set up laptops for new and employees being onboarded, reclaim an/or reimage deprecated machines, help to troubleshoot issues that may arise with end user machines, and work tickets as a first touch resource to assess the issue and escalate as necessary. 

Responsibilities:

• Laptop setup, maintenance, and reclamation
• Deploying custom computer images to new hire and existing employee machines
• Setup for new hires including joining employees to Microsoft Active Directory and Google Suite/Gmail
• Software deployment (installation, updates, Windows updates)
• Password...

Navarro Research and Engineering is recruiting a Senior Project Support Technician for Piketon, OH.

Navarro Research & Engineering is an award-winning federal contractor dedicated to partnering with clients to advance clean energy and deliver effective solutions for complex challenges in the nuclear and environmental fields. Joining Navarro means being a part of an exceptional team committed to quality and safety while also looking for innovative strategies to create value for the client’s success. Headquartered in Oak Ridge, Tennessee, Navarro has active programs in place across the nation for DOE/NNSA, NASA, and the Department of Defense.

Under direct supervision, performs Project Support job functions as assigned by management. Typical job responsibilities assist and support management in ensuring that all site Project Support are conducted in a manner that is safe, cost effective and fully compliant with FBP procedures and all...

Navarro Research and Engineering is recruiting a Project Support Technician for Piketon, OH.  This is a three month temporary positions

Navarro Research & Engineering is an award-winning federal contractor dedicated to partnering with clients to advance clean energy and deliver effective solutions for complex challenges in the nuclear and environmental fields. Joining Navarro means being a part of an exceptional team committed to quality and safety while also looking for innovative strategies to create value for the client’s success. Headquartered in Oak Ridge, Tennessee, Navarro has active programs in place across the nation for DOE/NNSA, NASA, and the Department of Defense.

Under direct supervision, performs Project Support job functions as assigned by management. Typical job responsibilities assist and support management in ensuring that all site Project Support are conducted in a manner that is safe, cost...

Company Description

CTSI has been an employer of choice in West Texas, Permian Basin, Panhandle, and Big Country areas since 1985, and our Mission and Values say it all: Exceptional Quality, High Integrity, close relationships and understanding, personal growth and team spirit are among some of the reasons why our employees love working here!

For Our Clients: At CTSI, our mission is to improve our clients' lives and business success by providing integrated solutions and professional services to meet their technological and organizational needs. We pride ourselves on providing quality IT solutions with a strong emphasis on customer service.

For Our Employees: CTSI provides a quality of life which is second-to-none. Your hard work and input are valued through employee recognition, on-going professional development and honoring work/life balance.

Due to growth, we have the following position...

Who We Are

We are an economic research consulting firm--which is a fancy way of saying we are a professional services firm (think of our commodity as selling time) who are proud of doing our jobs well and are always thinking about our current client work and our next project. 

About The Role

We are seeking a highly motivated and skilled IT Helpdesk Support Technician to join our IT team. In this role, you will be responsible for providing technical assistance and support to our team members, ensuring that their technical issues are resolved in a timely and efficient manner. The ideal candidate will have excellent problem-solving skills, strong communication skills, and the ability to work well in a team environment. The role is a fully remote role. Must be able to work Eastern Time Zone hours.

We are looking for someone with a passion for learning and growth. If you are passionate about technology, helping others, and...

Position: Desktop Support Technician

Location: Morrisville, PA

Duration: 12 months contract

Responsibilities

• Provide technical support to employees by troubleshooting hardware and software issues
• Install, configure, and maintain desktops, laptops, printers, and other computer peripherals
• Respond to help desk tickets promptly and resolve technical problems efficiently
• Set up and manage user accounts and profiles in Active Directory
• Perform routine maintenance, upgrades, and patches on computer systems
• Collaborate with cross-functional teams to implement and support IT projects
• Train employees on basic computer skills and best practices for using company technology

Requirements

• Proven experience as a Desktop Support Technician or similar role
• Proficient in troubleshooting hardware and software problems
• Extensive knowledge of Windows...

Company Description

CTSI has been an employer of choice in the West Texas, Big Country, Panhandle, and Permian Basin since 1985, and our Mission and Values say it all: Exceptional Quality, High Integrity, close relationships and understanding, personal growth and team spirit are among some of the reasons why our employees love working here!

For Our Clients: At CTSI, our mission is to improve our clients' lives and business success by providing integrated solutions and professional services to meet their technological and organizational needs. We pride ourselves on providing quality IT solutions with a strong emphasis on customer service.

For Our Employees: CTSI provides a quality of life which is second-to-none. Your hard work and input are valued through employee recognition, on-going professional development and honoring work/life balance.

Due to growth, we have the following position...