Drone Support Technician

AckerSpray Drone Sales is looking for Drone Support Technicians that will provide support to our growing customer base of farmers and service applicators running drones for agriculture.

ABOUT ACKERSPRAY DRONE SALES

AckerSpray Drone Sales is a fast-growing provider of drones for agriculture, helping farmers and service applicators all over the country implement cutting-edge tech that enables precision, low cost production and safe aerial applications. We're at the forefront of an agricultural revolution that benefits farmers, cooperatives, food hubs and the final consumer. Join us and be apart of this revolution!

As a Drone Support Technician, your primary goal will be to repair and test drones, as well as provide technical support to our growing customer base. Basic job duties include:

• Learn and maintain an understanding of DJI Agras platforms
• Repair and troubleshooting of drones being used by our customers
• Live troubleshooting via phone and email with customers needing technical support
• Completing analysis and diagnostics on drones received into our repair shop
• Accurately completing drone repairs in a timely fashion
• Manage parts inventory and shipments
• Work with DJI support to troubleshoot and warranty components on drones
• Assist in the sales process by performing demonstrations for prospective customers
• Perform custom application for customers
• Train customers on our equipment and operations
• Weekly travel to train customers throughout the country
• Maintain an organized workspace

To succeed in this position, you will need to learn and develop a deeper understanding of drone components and functions to provide our customers with top level technical support.

Requirements

EXPERIENCE AND QUALIFICATIONS

• Part 107 certified or the ability to obtain certification
• Vast knowledge of drone software and hardware (in particular DJI)
• Have built and operated one of the following: multi rotor drones, rc aircraft, rc cars/trucks
• Ability to multi-task, prioritize, and manage time effectively
• Strong phone contact handling skills and active listening
• Excellent communication and presentation skills, including the ability to clearly describe technical processes
• Self-motivated and accountable
• High school diploma
• Agriculture knowledge is a plus, but not needed

Benefits

• Health Care Plan (Medical, Dental & Vision)
• Retirement Plan (401k, IRA)
• Paid Time Off (Vacation, Sick & Public Holidays)
• Training & Development