Head of Operations

About Us

YouLend is the preferred global embedded financing platform for many of the world’s leading e-commerce sites, tech companies and payment services providers such as Amazon, eBay, Shopify, Mollie, Dojo, Paysafe, Just Eat Takeaway and Takepayments. Our software platform and APIs enable our partners to offer flexible financing products, in their desired branding, to their merchant base. With YouLend's AI-driven credit risk assessment solutions, more merchants and SMEs than ever can receive fast, flexible and affordable funding. We operate in 9+ geographies across the UK, EU and the US. YouLend has expanded to the US in 2022, and we are growing rapidly.

We believe that the future of financial services will be delivered by customer-oriented tech companies that embed financing in their customer journeys, and we are building the solutions that will power that future.  

The Role:

You will be working closely...

About Futu US Inc.   

Futu US Inc. stands at the forefront of financial services, housing two SEC registered broker-dealers alongside a cryptocurrency brokerage — all operating under the reputable wing of Futu Holdings Limited (Nasdaq: FUTU).   

Our core mission revolves around innovating the investing landscape through a digitized brokerage and wealth management platform that's designed to elevate the investment experience.   

Here's a closer look at our key entities:     

• Futu Clearing Inc.: An SEC registered FINRA member dedicated to delivering top-tier clearing and execution services globally.
• Moomoo Financial Inc.: As an SEC registered FINRA member, we provide retail investors access to both U.S. and Asian securities markets, ensuring your investment journey is backed by expertise.
• Moomoo Technology Inc.: Offering a...

JiffyShirts is seeking a dynamic and proactive leader as the Head of Executive Operations (otherwise known as Chief of Staff). The Head of Executive Operations role is designed to serve as an extension of and right hand to the President (Peter Gerstberger, former Chief Digital & Strategy Officer at The Honest Company, ex-Amazon and ex-Ring leadership) and a facilitator of effectiveness for the executive team, including the CEO (Chris Serflek, visionary multiple Founder & CEO, 20 years running profitable ecommerce companies). The role will have around-the-clock exposure to the company’s daily operational functions, ensuring strategic objectives are met while streamlining processes and optimizing productivity. The Head of Executive Operations will travel globally with the President and CEO while following a demanding and intensive schedule that spans a large number of time zones.  This allows the Head of Executive Operations to be exposed to the priorities,...

At Allucent™, we are dedicated to helping small-medium biopharmaceutical companies efficiently navigate the complex world of clinical trials to bring life-changing therapies to patients in need across the globe.

We are looking for a Sr. Director, Global Operations Head, General Medicine to join our A-team (hybrid*/remote). As a Sr. Director, Global Operations Head at Allucent, you are responsible for overseeing the General Medicine operational project teams, asset portfolios, customer satisfaction, and continuous improvement of processes within the Clinical Trial Operations (CTO) department. This position controls and monitors the quality and full-service delivery of clinical trial project management activities, all with the sense of urgency expected by Allucent customers.

In this role your key tasks will include:

Strategic Leadership

• Lead and expand the General Medicine therapeutic area, focusing on Allergy,...

Our mission at Rezilient Health is simple: to make access to primary and multispeciality care convenient, timely and seamless. We beam our remote physicians and specialist consults into our world-first CloudClinics to collaborate with an onsite medic during patient appointments. That means a shorter time to diagnosis and more timely treatment for our members, plus a model that actually helps physicians to deliver better care.

Our tech-forward approach streamlines the primary care experience so our doctors have the time to treat our members as a whole person, not just a collection of symptoms. And we’re continuing to add specialty services and technology to offer the most comprehensive, convenient care possible.

Above all, we're making it easy for businesses to offer their people a healthcare benefit they'll actually use — and love. By providing same-day appointments, longer appointment times as standard, and a dedicated care coordination team, we help employers to...

Our mission at Rezilient Health is simple: to make access to primary and multispeciality care convenient, timely and seamless. We beam our remote physicians and specialist consults into our world-first CloudClinics to collaborate with an onsite medic during patient appointments. That means a shorter time to diagnosis and more timely treatment for our members, plus a model that actually helps physicians to deliver better care.

Our tech-forward approach streamlines the primary care experience so our doctors have the time to treat our members as a whole person, not just a collection of symptoms. And we’re continuing to add specialty services and technology to offer the most comprehensive, convenient care possible.

Where others started with a legacy services model and slapped technology onto it to say they were tech enabled, we've developed a novel, digital physical infrastructure and built a new service model around it. We've built our scheduling, messaging, and video...

THE ROLE

This role is a great opportunity for a meticulously organized influencer expert to bring leadership and guidance to a thriving influencer practice serving some of the best clients in the world. You’ll help structure the fast growing workflow, oversee contract negotiations, assist in the development of the team and so much more. This is an entrepreneurial role that demands a self starter who wants to take our business to the next level.

WE ARE 

A creative agency powered by social connections. That means we thrive on what’s trending and creating campaigns that get people buzzing. We call it “Ideas Worth Talking About,” and we're proud to have played a part in some of the most culturally relevant campaigns of the decade for brands like McDonald’s, Adidas, Universal Studios, and YouTube.

WHY YOU’LL LOVE IT HERE

• We like to laugh, we live for celeb gossip and we’re great on...

Berry Street is a business-in-a-box platform enabling registered dietitians to start and scale private practices that accept health insurance. We provide all of the software needed to run a best-in-class practice + back-office services like insurance contracting, eligibility verification, customer support, claims billing, and even patient acquisition.

About the Role:

We are seeking a Head of Provider Operations to lead our dietitian-facing efforts. In this role, you will be responsible for ensuring dietitians on Berry Street have the support and resources they need to thrive on the platform.

You will work closely with cross-functional teams to develop and implement strategies that drive provider engagement, satisfaction, performance. Your role will have a significant impact on our organization's growth and success.

Responsibilities:

• Experiment with different channels and acquisition strategies to attract the best...

About Us: Create is building the first modern creatine brand. We're a small, but mighty team that's backed by some of the best consumer investors in the world and partnered with some of the most important retailers in the industry. Over the last two years, we've created and popularized the creatine gummy category, but we're just getting started.

We are seeking a highly organized and detail-oriented Director of Strategy and Operations to join a lean but growing team and take on a significant amount of responsibility quickly. In this role, you will be responsible for ensuring our operations run smoothly and efficiently, overseeing the entire omni-channel supply chain, from sourcing to distribution. You will play a critical role in optimizing our logistics, managing inventory, and ensuring our products reach customers on time and in perfect condition. You will also work closely with the leadership team to help manage the end-to-end product lifecycle, from...

Job Title: Head of Operations (Music)  
Reports Into: General Manager  
Location: Brooklyn, New York 
Line Reports: Operations Team 
Salary range: $70,000 - $110,000 per year 

Who we are: 

A partnership between TCE Presents and Broadwick, Brooklyn Storehouse’s purpose is clear: to provide a platform for culture in all its forms to grow and evolve. Located within the historic Navy Yard, Storehouse stands as a testament to the intersection of its industrial heritage and creative innovation.  

TCE produces, operates and owns a portfolio of brands, events and spaces that sit at the centre of music, nightlife and culture across the US. Broadwick is a multifaceted international company with headquarters in London who create, develop, own and operate a diverse portfolio of venues, spaces, events and...

Hello, Operations Experts!

Our Online Education company is currently looking for a Head of Operations. We teach individuals how to scale their ecommerce businesses. Our clients come to us at various stages of their business. We provide them with the education needed to help them scale through our course and coaching programs.

We are looking to hire a motivated Head of Operations who will be the founder's right hand. You'll be responsible for harmoniously uniting critical functions of the business and creating focus, accountability, and alignment. You'll run and manage various tasks within the business to free up the CEO's time to work on the growth strategy of the company.

This role is a full-time remote position.

Requirements

We are looking for a Head of Operations specifically with these requirements:

• Has at least 3+ years of experience in an Operations Leadership role
• Has at...

Hello, Operations Experts!

Our Online Education company is currently looking for a Head of Operations. We teach individuals how to scale their ecommerce businesses. Our clients come to us at various stages of their business. We provide them with the education needed to help them scale through our course and coaching programs.

We are looking to hire a motivated Head of Operations who will be the founder's right hand. You'll be responsible for harmoniously uniting critical functions of the business and creating focus, accountability, and alignment. You'll run and manage various tasks within the business to free up the CEO's time to work on the growth strategy of the company.

This role is a full-time remote position.

Requirements

We are looking for a Head of Operations specifically with these requirements:

• Has at least 3+ years of experience in an Operations Leadership role
• Has at...

Hello, Operations Experts!

Our Online Education company is currently looking for a Head of Operations. We teach individuals how to scale their ecommerce businesses. Our clients come to us at various stages of their business. We provide them with the education needed to help them scale through our course and coaching programs.

We are looking to hire a motivated Head of Operations who will be the founder's right hand. You'll be responsible for harmoniously uniting critical functions of the business and creating focus, accountability, and alignment. You'll run and manage various tasks within the business to free up the CEO's time to work on the growth strategy of the company.

This role is a full-time remote position.

Requirements

We are looking for a Head of Operations specifically with these requirements:

• Has at least 3+ years of experience in an Operations Leadership role
• Has at...

Hello, Operations Experts!

Our Online Education company is currently looking for a Head of Operations. We teach individuals how to scale their ecommerce businesses. Our clients come to us at various stages of their business. We provide them with the education needed to help them scale through our course and coaching programs.

We are looking to hire a motivated Head of Operations who will be the founder's right hand. You'll be responsible for harmoniously uniting critical functions of the business and creating focus, accountability, and alignment. You'll run and manage various tasks within the business to free up the CEO's time to work on the growth strategy of the company.

This role is a full-time remote position.

Requirements

We are looking for a Head of Operations specifically with these requirements:

• Has at least 3+ years of experience in an Operations Leadership role
• Has at...

Abbott Metal Werks, part of the Abbott Interfast family of companies, a leader and innovator in the fastener industry, is seeking a skilled and motivated individual to join our team as General Manager/Operator of our newly formed Cold Heading Division. As an ISO-certified manufacturer and supplier, Abbott Metal Werks specializes in producing standard and custom fastener components through various methods, including cold heading. We take great pride in providing our customers with high-quality products and exceptional service. This position is a one-in-a-lifetime opportunity for the right individual to start and build a Cold Heading facility from the ground up.

Cold Heading Operator Responsibilities:

• Set up and operate cold heading machines to produce fastener components
• Monitor machine performance and make necessary adjustments to ensure product quality
• Perform routine maintenance on machines to keep them in optimal working...

About us 

As a company at the forefront of digital transformation in financial institutions, Fenergo is revolutionizing the way client and regulatory technology is utilized in the industry. With a focus on providing Client Lifecycle Management (CLM) software solutions, Fenergo empowers financial institutions to deliver a faster, compliant, and digital customer experience. 

With over 700 employees across 11 offices worldwide, Fenergo is a truly global company. This presents a unique opportunity for individuals who are ambitious and eager to make a significant impact in the financial services industry. Fenergo's impressive track record is reflected in their numerous accolades, including being recognized as the No. 1 CLM provider in RiskTech100™ and the winner of the Deloitte Best Managed Companies award. Furthermore, Fenergo's CEO, Marc Murphy, emphasizes the company's commitment to innovation and growth, making it an exciting place for talented...

About Contractor CEO:

Contractor CEO was born out of a personal need. As a contractor who owns a multi 7-figure concrete and landscape company, I experienced firsthand the challenges of growing a business beyond just generating leads. I realized that contractors need not only top-quality leads but also the support and business knowledge to scale their operations effectively. This realization led to the founding of Contractor CEO, a marketing agency dedicated to serving the trades industry with unparalleled expertise and commitment.

Our mission is to become the largest and most trustworthy agency in the space, providing comprehensive marketing solutions that empower contractors to build and grow their businesses. We believe in the power of tradespeople—the individuals who literally build our world—and we are here to support them in areas they may not fully understand, particularly in business growth and marketing.

Role Summary:

We are looking for a...

The Head of Customer Operations will be responsible for establishing and leading our new customer success function for our brand partnerships products (Studio and Connect) as well as be responsible for optimizing the customer lifecycle fully from an operations and tracking perspective. 

This role involves developing and implementing strategies to ensure client satisfaction, overseeing the team responsible for on-time delivery of story assets, and collaborating with Account Management and Sales to operationalize our systems and define key metrics that reflect customer satisfaction and operational efficiency. 

• Create and execute a comprehensive customer success strategy to enhance client satisfaction and retention. 
• Work with Head of accounts to define SLA’s and escalation points; build on-time deliverable playbook 
• Lead a best-in-class customer success team tracking performance, mentoring and developing team members, and...

We have an outstanding opportunity for a talent acquisition leader to lead a team of 20 and improve the processes and effectiveness of interesting high volume recruitment campaigns for a rapidly expanding international company.

Salary available:

Up to £140,000 + 16% bonus (if based in UK)

Up to $180,000 + 16% bonus (if based in USA)

Location & working pattern

Based remotely in UK/Europe or USA.

What you’ll be doing

Your remit will be to head up their talent acquisition operations in the rapidly expanding AI department – globally.

You’ll lead, mentor and develop a globally dispersed recruitment team of 20 people, with different skillsets and responsibilities.

Own the deployment of an innovative, differentiated talent marketing strategy with the intention of growing communities of gig / temporary workers across different markets.

There’s real high volume recruitment...

As the global revenue operations leader, you will support our revenue team by effectively leading, managing, and developing a high-performing RevOps function that enables and supports Opus 2’s growth. You will oversee our Go-To-Market (GTM) operations, data strategy and insights, metrics and reporting, and revenue technology stack. Additionally, you will be responsible for enabling and supporting deal operations.

What you'll be doing

• Determine and direct operational priorities connected to new client acquisition, current client growth, and retention to achieve revenue goals effectively.
• Partner closely with our sales, client success, marketing, and finance leaders and their teams, serving as subject matter expert in revenue operations, to monitor and report on the sales funnel from lead generation through closed won deals.
• Establish high levels of quality, accuracy, and process consistency in planning, forecasting, and budgeting approaches used...

About This Role

TaskForce seeks a strategic and highly organized Head of Operations to support team operations to mobilize voters in the 2024 election. The Head of Operations for Culture 2024 will be responsible for internal communications, finance management, HR compliance, and other operational responsibilities. This role reports to TaskForce’s Founder and Chief Cultural Officer (CCO). The Head of Operations will be a part of a 15+ person 2024 cultural engagement team. This position is remote but may require travel, including to Detroit, Milwaukee, Atlanta, Phoenix, Philadelphia, and Las Vegas.

Term of Contract

This is a short term contract beginning June 1st and ending Nov 30th.

Salary and Compensation

$125,000-150,000 annually (compensation is prorated for contract term), commensurate with experience.

Key Responsibilities

EXECUTIVE SUPPORT & STAFF...

All American is an innovative, multi-category eCommerce store focused on showcasing and celebrating brands created solely in the USA. We spotlight the stories of American makers and founders alongside their products, to forge a deeper connection with consumers.

As Head of Marketing & Operations you will be responsible for all activities related to conceptualizing and implementing marketing & operational strategies including website design & development, all content, ROI-based digital marketing, demand generation, brand strategy & marketing, customer insights & care, and CRM. This role will build the ability to leverage data from the ground up, with a goal to provide rapid, profitable growth. Customer-focus, independence, drive, decision-making, leadership, flexibility, and communication are key to success in the role. This is a highly collaborative role in a startup environment where all job responsibilities may...

As the Head of Clinical at Senseye, you will be responsible for executing Senseye’s clinical strategy, enabling the development of our innovative mental health solution. Brining your expertise into collaboration with a stellar cross-functional team to empower Senseye on our mission to revolutionize mental health care.

Responsibilities:

• Develop a deep understanding of the data needed from the perspective of all stakeholders to develop strategy and achieve synergies.
• Successfully develop and execute on clinical strategy to enable model development and successful FDA and other global regulatory submissions.
• Maintain the highest standards of clinical excellence and patient care. Create, implement, and maintain clinical best practices, SOPs, and standards for study management.
• Stringent management and monitoring of clinical sites and the CRO.
• Collaborate with the CRO to construct and update an actionable risk...

Position Overview

Citizen seeks an experienced, motivated, and entrepreneurial Head of People and Operations to oversee our data-driven company’s operations, strategic initiatives, team-building, and HR functions.This candidate will serve as an operational leader to help tie Citizen’s strategic goals to our workflow and culture and collaborate with the CEO to evaluate opportunities for operational improvement in and across Citizen capabilities. In addition, this person will be primarily responsible for working alongside Citizen’s CEO to translate the organization’s impact and growth goals into action to ensure our vision is brought to life. Lastly , the person in this role will work to acquire, develop, and retain top talent to advance Citizen’s mission, cultivating a high performing team culture and effective organizational practices that prioritize our shared values. This role is perfect for a utility player who wants the opportunity to bring ideas...

• We’re looking for a driven operations leader to manage our customer success team and the overall operations of our New York office
• $80,000 - $90,000 and generous benefits package
• Target start date: June 2024
• Employment type: Full time 
• Location: Financial District, New York City
• In office work requirement: 4 days per week in office; 1 day remote 

Overview of PensionBee

PensionBee is a leading online pension provider, making retirement saving straightforward and accessible for as many people as possible. 

PensionBee helps its customers to consolidate old retirement savings accounts, enabling them to easily rollover existing 401k(s) into a new Individual Retirement Account (IRA). PensionBee’s IRA is accessible from our website or mobile app. Customers will receive visibility of their retirement savings and access to our customized retirement planning tools, enabling them to grow...