Head of Operations (Moomoo Crypto)

About Futu US Inc.   

Futu US Inc. stands at the forefront of financial services, housing two SEC registered broker-dealers alongside a cryptocurrency brokerage — all operating under the reputable wing of Futu Holdings Limited (Nasdaq: FUTU).   

Our core mission revolves around innovating the investing landscape through a digitized brokerage and wealth management platform that's designed to elevate the investment experience.   

Here's a closer look at our key entities:     

• Futu Clearing Inc.: An SEC registered FINRA member dedicated to delivering top-tier clearing and execution services globally.
• Moomoo Financial Inc.: As an SEC registered FINRA member, we provide retail investors access to both U.S. and Asian securities markets, ensuring your investment journey is backed by expertise.
• Moomoo Technology Inc.: Offering a data-rich trading platform, we provide unparalleled insights and tools to enhance your trading strategies. Note that this entity is not a licensed broker-dealer. 

For deeper insights into our entities and affiliates, explore futuclearing.com or moomoo.com/us to discover the future of investing with confidence and innovation.

Key Responsibilities:

• Develop and implement operational strategies, policies, and procedures to effectively manage operational processes.

• Lead roadmap development and ongoing planning/prioritization exercises.
• Build back office/trade systems, provide operational requirements (systems, processes, controls, tooling, reports/monitoring, 3rd party solutions, etc.) , conduct UAT testing, product workflow, and product go-live sign-offs.
• Monitor and analyze operational performance metrics, identify areas for improvement, and implement solutions.
• Manage relationships with key stakeholders, including vendors and partners.
• Lead a high-performing team to reliably and consistently execute day-to-day processes supporting the Crypto product.
• Support the publishing, review, and continuous improvement of our policies and procedures in collaboration with Risk & Operations. 
• Develop a risk management framework to identify, measure, and mitigate financial risks in the treasury, fostering a culture of risk awareness across the treasury and Finance team.
• Define and implement operational risk controls and support models for the crypto trading business

Requirements

• At least 3+ years of experience in crypto risk and operations.
• Passionate about technology and the Crypto landscape, excited about innovation in the fintech space.
• Desire to build new things with exceptional financial acumen and problem-solving skills, with a passion for process improvement.
• Organized with strong attention to detail, comfortable working on multiple priorities with the ability to meet tight deadlines.
• Excellent people skills and a positive attitude, thriving in a highly collaborative environment.
• Naturally curious, always eager to figure out if something seems off

Benefits

What We Offer:

• Paid Medical Benefits
• 401k Employer Contribution
• Unlimited PTO

• Paid Holidays

Disclaimer

The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.

Futu Holdings Limited, including all subsidiaries, is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability status, protected veteran status, or any other characteristic protected by law.