Customer Service Representative I

At Interapt, we are dedicated to attracting and developing the best talent while providing equal opportunities for individuals with and without IT experience. Our doors are open for all, as we build a thriving and inclusive technology ecosystem in middle-America that invests in people and communities. Our commitment to social responsibility is embedded in everything we do, ensuring that we are not only leading in the industry but also making a positive impact on society.

Interapt is seeking Customer Service Representatives to join their team to support a premier partner. The Customer Success Representative will interface with customers via outbound calls with the intent to facilitate the return of assets and furthermore supports inventory management.

Responsibilities

• Deliver the highest level of Customer Service on a daily basis
• Communicate via phone & e-mail with clients to educate them on the program and establish...

**This role is ONSITE- there is no negotiation around this.** 



Essential Duties and Responsibilities include the following:

• Enter orders sent via email or fax by customers/sales representatives into the ERP system accurately and in a timely manner.
• Daily, check backlogs to ensure that orders are shipped out on time and orders are being assigned to correct facility/warehouse databases
• Daily, notify customers when their orders are ready for pickup and supply information needed for them to arrange, and provide tracking information to customers when orders have been shipped.
• Respond to inquiries, questions and concerns to ensure good communication to ensure customer satisfaction.
• Provide order management such as order status, pick up information, tracking information, delivery status, product information, and price confirmation, over the phone and...

JOB SUMMARY:

As a Customer Service Rep, your primary responsibility is to ensure that all customers receive assistance with order entries and any inquiries regarding the company. Your goal is to ensure a great customer experience and maintain a positive relationship with them. You'll be expected to solve customer problems and deal with a variety of responsibilities. Communication with customers, vendors, and co-workers should always be professional, ensuring that questions are answered accurately and in a timely manner. You'll be working as a team member within the department and organization, performing duties assigned to best serve the company. This position reports to our Lake Mary, FL based Customer Service Manager.

KEY DUTIES AND RESPONSIBILITIES:

• Ensure Customers are handled professionally and in a timely manner.
• Build and sustain positive customer relationships.
• Keep records of all Customer...

Charger logistics Inc. is a world- class asset-based carrier with locations across North America. With over 20 years of experience providing the best logistics solutions, Charger logistics has transformed into a world-class transport provider and continue to grow.

Charger logistics invests time and support into its employees to provide them with the room to learn and grow their expertise and work their way up. We are entrepreneurial-minded organization that welcomes and support individual idea and strategies. We are currently expanding and looking to add a motivated individual to our Carrier Payables team based out of Chattanooga, United States.

Responsibilities:

• Follow-up on outstanding invoices and collect all payments.
• Monitor customer account details for non-payment, delayed payments and other irregularities and update payments / reconciliation in Quick Books.
• Investigate delinquent payment accounts by...

Job description

Can I hear you smile?

You talk to someone, and they immediately feel comfortable.

You have a smile that can be heard through a telephone.

You listen intently and know how to help.

These are the habits of a good friend. And the habits of the person we want interacting with our customers.

Supreme Service Today is the name of our company, and each of those words is important. Our customers are expecting Supreme Service...and they are expecting it right away.

Each day, you'll be responsible for fielding important calls coming into our busy business. You'll need to figure out what they need and find a way to help them in short...

At the heart of Paxton, we are innovators, we look for ways of harnessing new technology to provide better solutions for our customers. We're a global brand with nearly 40 years of experience, our team of over 400 employees is spread around the world.

We pride ourselves on creating a vibrant environment, with a focus on excellent company culture. Our teams make Paxton a great place to work with brilliant benefits that come with any role at Paxton, with an emphasis on career progression, training and development, and recognition of achievement for every employee.

So, what are the benefits?

• Healthcare plans, tailored by you, and a supportive employee assistance scheme. 
• Discounts and savings on everything - Pizza! Movie Tickets! Hotels! Car Rentals! And so much more. Partnered with leading brands like Costco and DisneyLand with TriNet perks.
• Quick, easy access to all your information via TriNet Mobile App – healthcare,...

Job Description:

We are seeking an experienced and highly motivated Virtual Benefits Representative to join our team. As a Virtual Benefits Representative, you will be responsible for delivering and explaining benefit plans to our members in a virtual setting. This is a 100% remote position that offers great earning potential with a starting salary of $65,000, full employee benefits, and ample opportunities for career advancement.

We are only hiring in the following states: Georgia, New York, New Jersey, you must live in one of the mentioned states to be considered for this job.

Responsibilities:

- Schedule appointments with members via phone to discuss benefit plans.

- Answer questions and assist members in enrolling into suitable benefit plans.

- Complete insurance and underwriting applications for members accurately and efficiently.

- Attend workshops and participate in continuing education programs to stay...

Customer Service Representative

We are currently looking for a Customer Service Representative to join our team.

As a Customer Service Representative, you will be responsible for handling customer inquiries, resolving complaints, and providing information about our products and services. You will interact with customers through various channels, including phone calls, emails, and chat messages.

Key Responsibilities:

• Answer customer inquiries and provide accurate information
• Resolve customer complaints and ensure customer satisfaction
• Process orders, returns, and exchanges
• Maintain customer records and update them as needed
• Collaborate with internal teams to address customer issues
• Up sell products...

Requirements

Requirements:

• Must be able to have flexible availability including weekends and some nights.
• Must have strong communication skills, including a pleasant phone demeanor.
• Must have practical experience in customer service.
• Must be able to work with technicians to ensure the highest level of customer satisfaction and technical correctness of the completed job.
• Must be able to utilize phone, cell phone, text, email and internet at a high level of expertise.
• Must be motivated to work independently and multi-task.

Benefits

Benefits:

• Medical Insurance
• Vision / Dental insurance options
• Life & Disability Insurance
...

**Please read: This job posting is for an Outbound Customer Service Representative. Do not apply if your resume and experience do not demonstrate that you have outbound dialing experience (cold calling, fast paced dialing, etc.) as your application will not be considered.**

This is a hybrid position. Work from home status is only granted if criteria is met, and upon completion of 2 weeks of in-office onboarding/training.

Who is Centah?

Acquired by Financeit in 2017, Centah is a lead and workflow management company that allows some of North America’s largest home improvement businesses to distribute and manage leads, powering over $3 billion in annual sales. One of the driving forces behind Centah’s industry-leading platform is a full-service contact center in Fort Lauderdale, Florida, that specializes in inbound and outbound support for the home improvement industry. Centah’s Call & Contact Centers...

**This is a hybrid position. Work from home status is only granted if criteria is met, and upon completion of 2 weeks of in-office onboarding/training.**

Who is Centah?

Acquired by Financeit in 2017, Centah is a lead and workflow management company that allows some of North America’s largest home improvement businesses to distribute and manage leads, powering over $3 billion in annual sales. One of the driving forces behind Centah’s industry-leading platform is a full-service contact center in Fort Lauderdale, Florida, that specializes in inbound and outbound support for the home improvement industry. Centah’s Call & Contact Centers become the main point of contact for the customer, ensuring expectations are met and managed throughout the lifespan of the project.

About the role:

We are looking for an enthusiastic and self-motivated Customer Service Representative to join our team. As a Customer...

**This is a hybrid position. Work from home status is only granted if criteria is met, and upon completion of 2 weeks of in-office onboarding/training.**

Who is Centah?

Acquired by Financeit in 2017, Centah is a lead and workflow management company that allows some of North America’s largest home improvement businesses to distribute and manage leads, powering over $3 billion in annual sales. One of the driving forces behind Centah’s industry-leading platform is a full-service contact center in Fort Lauderdale, Florida, that specializes in inbound and outbound support for the home improvement industry. Centah’s Call & Contact Centers become the main point of contact for the customer, ensuring expectations are met and managed throughout the lifespan of the project.

About the role:

We are looking for an enthusiastic and self-motivated Customer Service Representative to join our team. As a Customer...

**This is a hybrid position. Work from home status is only granted if criteria is met, and upon completion of 2 weeks of in-office onboarding/training.**

Who is Centah?

Acquired by Financeit in 2017, Centah is a lead and workflow management company that allows some of North America’s largest home improvement businesses to distribute and manage leads, powering over $3 billion in annual sales. One of the driving forces behind Centah’s industry-leading platform is a full-service contact center in Fort Lauderdale, Florida, that specializes in inbound and outbound support for the home improvement industry. Centah’s Call & Contact Centers become the main point of contact for the customer, ensuring expectations are met and managed throughout the lifespan of the project.

About the role:

We are looking for an enthusiastic and self-motivated Customer Service Representative to join our team. As a Customer...

Anomaly Squared is growing again and if you’re looking to join a fun, laid back environment that provides opportunities for personal and professional growth, please consider applying. A² is an innovative customer contact center that offers a launching point for all employees to advance on their career path.

Position Description:

We are seeking At-Home Contact Center Specialists available to work Full-time or Part-time. You would be responsible for qualifying callers for programs, products or services that our clients offer through outbound and inbound calls. We work with some of the best and most recognized companies in their industries, so...

Anomaly Squared is growing again and if you’re looking to join a fun, laid back environment that provides opportunities for personal and professional growth, please consider applying. A² is an innovative customer contact center that offers a launching point for all employees to advance on their career path.

Position Description:

We are seeking At-Home Contact Center Specialists available to work Full-time or Part-time. You would be responsible for qualifying callers for programs, products or services that our clients offer through outbound and inbound calls. We work with some of the best and most recognized companies in their industries, so...

Anomaly Squared is growing again and if you’re looking to join a fun, laid back environment that provides opportunities for personal and professional growth, please consider applying. A² is an innovative customer contact center that offers a launching point for all employees to advance on their career path.

Position Description:

We are seeking At-Home Contact Center Specialists available to work Full-time or Part-time. You would be responsible for qualifying callers for programs, products or services that our clients offer through outbound and inbound calls. We work with some of the best and most recognized companies in their industries, so...

Anomaly Squared is growing again and if you’re looking to join a fun, laid back environment that provides opportunities for personal and professional growth, please consider applying. A² is an innovative customer contact center that offers a launching point for all employees to advance on their career path.

Position Description:

We are seeking At-Home Contact Center Specialists available to work Full-time or Part-time. You would be responsible for qualifying callers for programs, products or services that our clients offer through outbound and inbound calls. We work with some of the best and most recognized companies in their industries, so professionalism...

Anomaly Squared is growing again and if you’re looking to join a fun, laid back environment that provides opportunities for personal and professional growth, please consider applying. A² is an innovative customer contact center that offers a launching point for all employees to advance on their career path.

Position Description:

We are seeking At-Home Contact Center Specialists available to work Full-time or Part-time. You would be responsible for qualifying callers for programs, products or services that our clients offer through outbound and inbound calls. We work with some of the best and most recognized companies in their industries, so...

Anomaly Squared is growing again and if you’re looking to join a fun, laid back environment that provides opportunities for personal and professional growth, please consider applying. A² is an innovative customer contact center that offers a launching point for all employees to advance on their career path.

Position Description:

We are seeking At-Home Contact Center Specialists available to work Full-time or Part-time. You would be responsible for qualifying callers for programs, products or services that our clients offer through outbound and inbound calls. We work with some of the best and most recognized companies in their industries, so...

Anomaly Squared is growing again and if you’re looking to join a fun, laid back environment that provides opportunities for personal and professional growth, please consider applying. A² is an innovative customer contact center that offers a launching point for all employees to advance on their career path.

Position Description:

We are seeking At-Home Contact Center Specialists available to work Full-time or Part-time. You would be responsible for qualifying callers for programs, products or services that our clients offer through outbound and inbound calls. We work with some of the best and most recognized companies in their industries, so...

Anomaly Squared is growing again and if you’re looking to join a fun, laid back environment that provides opportunities for personal and professional growth, please consider applying. A² is an innovative customer contact center that offers a launching point for all employees to advance on their career path.

Position Description:

We are seeking At-Home Contact Center Specialists available to work Full-time or Part-time. You would be responsible for qualifying callers for programs, products or services that our clients offer through outbound and inbound calls. We work with some of the best and most recognized companies in their industries, so...

Anomaly Squared is growing again and if you’re looking to join a fun, laid back environment that provides opportunities for personal and professional growth, please consider applying. A² is an innovative customer contact center that offers a launching point for all employees to advance on their career path.

Position Description:

We are seeking At-Home Contact Center Specialists available to work Full-time or Part-time. You would be responsible for qualifying callers for programs, products or services that our clients offer through outbound and inbound calls. We work with some of the best and most recognized companies in their industries, so...

Anomaly Squared is growing again and if you’re looking to join a fun, laid back environment that provides opportunities for personal and professional growth, please consider applying. A² is an innovative customer contact center that offers a launching point for all employees to advance on their career path.

Position Description:

We are seeking At-Home Contact Center Specialists available to work Full-time or Part-time. You would be responsible for qualifying callers for programs, products or services that our clients offer through outbound and inbound calls. We work with some of the best and most recognized companies in their industries, so...

Anomaly Squared is growing again and if you’re looking to join a fun, laid back environment that provides opportunities for personal and professional growth, please consider applying. A² is an innovative customer contact center that offers a launching point for all employees to advance on their career path.

Position Description:

We are seeking At-Home Contact Center Specialists available to work Full-time or Part-time. You would be responsible for qualifying callers for programs, products or services that our clients offer through outbound and inbound calls. We work with some of the best and most recognized companies in their industries, so...

Anomaly Squared is growing again and if you’re looking to join a fun, laid back environment that provides opportunities for personal and professional growth, please consider applying. A² is an innovative customer contact center that offers a launching point for all employees to advance on their career path.

Position Description:

We are seeking At-Home Contact Center Specialists available to work Full-time or Part-time. You would be responsible for qualifying callers for programs, products or services that our clients offer through outbound and inbound calls. We work with some of the best and most recognized companies in their industries, so...

Anomaly Squared is growing again and if you’re looking to join a fun, laid back environment that provides opportunities for personal and professional growth, please consider applying. A² is an innovative customer contact center that offers a launching point for all employees to advance on their career path.

Position Description:

We are seeking At-Home Contact Center Specialists available to work Full-time or Part-time. You would be responsible for qualifying callers for programs, products or services that our clients offer through outbound and inbound calls. We work with some of the best and most recognized companies in their industries, so professionalism and...