Customer Service Representative I
Datamark, Inc.
El Paso, texas
DATAMARK, Inc. is currently hiring for the position of Customer Service Representative I in our call center.
In this role, the Customer Service Representative I will handle incoming calls emails from customers, answering questions, resolving issues, and providing product or service information. They will maintain accurate customer records, update account information, and escalate complex cases to the appropriate team members as needed in the call center. The Customer Service Representative I will, at all times, strive to provide a positive customer experience and ensure customer satisfaction. The salary for this role is $17.20 per hour with a $4.57 Health and Wellness stipend.
Responsibilities
- Answer incoming customer calls and emails in a professional and courteous manner in our call center
- Provide efficient and accurate assistance to customers, addressing their inquiries, concerns, or requests
- Document all customer interactions...