Customer Service Representative
FFP
Lake Mary, florida
JOB SUMMARY:
As a Customer Service Rep, your primary responsibility is to ensure that all customers receive assistance with order entries and any inquiries regarding the company. Your goal is to ensure a great customer experience and maintain a positive relationship with them. You'll be expected to solve customer problems and deal with a variety of responsibilities. Communication with customers, vendors, and co-workers should always be professional, ensuring that questions are answered accurately and in a timely manner. You'll be working as a team member within the department and organization, performing duties assigned to best serve the company. This position reports to our Lake Mary, FL based Customer Service Manager.
KEY DUTIES AND RESPONSIBILITIES:
- Ensure Customers are handled professionally and in a timely manner.
- Build and sustain positive customer relationships.
- Keep records of all Customer...