Customer Experience Specialist I

The Customer Service Experience Specialist I serves as the first point of contact for many visitors who are engaged with the organization. The position is required to convey an image of professionalism, efficiency, and competence as a highly visible member of the Celtic Bank team. The Customer Service Experience Specialist is at the center of the organization’s daily operating activities and requires prompt and punctual attendance during scheduled business office hours. The position is an integral member of the Administrative and Accounting teams and provides daily administrative and accounting support.

Summary of Essential Job Functions

• Front Office Administration
• Perform reception duties in a highly efficient and courteous manner.
• Greet all members and visitors and direct them to the appropriate members of the Celtic Bank staff.
• Answer the daily volume of calls to the general phone number in a timely,...