Collections Specialist
REE Medical
Surprise, arizona
Job Summary:
The Collections Specialist is responsible for collecting and maintaining invoicing records and reconciling outstanding open invoices with payment. A successful Collections Specialist is detail-oriented, has strong customer service skills, excellent communication skills and the ability to thrive in a fast-paced environment. This person also is responsible for ensuring a positive experience for our clients while navigating an often-negative part of the client lifecycle. This role operates on a Hybrid schedule in the greater Phoenix Area and works on an 8am-5pm PST shift.
What is expected in this role:
- Monitoring and maintaining up-to-date records for client accounts and reviewing accounts in arrears ensuring appropriate action is taken as necessary.
- This can include escalating for further action or discontinuation of service on occasions where payment is not forthcoming – including...