Refund Policy

JobHire.AI aims to provide a premium service that yields tangible results for our users. Recognizing the trust vested in our service, this Refund Policy has been written to provide clarity on our refund process, should our platform not meet the stipulated outcomes.

Refund Provisions

A refund will be issued under the following conditions:

1. At least 15 days of service usage have passed, and no interview invitations have been received by the time the user submits their refund request to our support team.

2. The refund request must be submitted within 30 days from the date of the initial subscription purchase.

Refund requests submitted after this period will not be eligible for a refund.

Refund requests must be submitted through the user's personal account on the website (JobHire.AI) or by writing to support@jobhire.ai. The refund request shall be deemed submitted on the date it is received by JobHire.AI's support system.

Upon verification of the claim, the refund will be issued to the original payment method within 5 business days following the cancellation of the subscription, subject to compliance with these conditions.

The refund is applicable only for the most recent subscription purchase and does not apply to renewals or subsequent subscriptions.

The final decision on eligibility for a refund rests solely with JobHire.AI after internal verification to prevent misuse or fraudulent claims.

Security and Fraud Detection

We continuously monitor for fraudulent activity to protect legitimate transactions and prevent abuse of our refund policy.

Refund Mode

Refunds will be processed to the original payment method used during the initial subscription.

Processing Time

Upon successful validation of the claim, the refund initiation will be immediate. However, the reflection of the refund in your financial account may vary based on banking procedures and can take up to 10 business days.

Refund Initiation Process

To initiate a refund subscribers must formally communicate their intent by reaching out to our designated customer support team (support@jobhire.ai). The subscriber must comply with any additional steps or requirements as directed by the support team. The requisite documentation supporting the claim must be provided, if asked so by our support team.

Feedback and Continuous Improvement

JobHire.AI appreciates and values feedback from its subscribers. Such feedback, including concerns or recommendations regarding this Policy, is vital for our continuous improvement and alignment with subscriber's expectations.

Contact

For any clarifications, concerns, or to initiate a refund as per this Policy, subscribers are advised to contact our support team through support@jobhire.ai.

Disclaimer

It is recommended that subscribers periodically review this Policy for updates. By continuing the use of JobHire.AI, subscribers agree to be bound by the revised terms.