Full-time
Customer Support Specialist
Florida Window & Door
Lake Worth, florida
We take pride in providing superior customer service and we are currently seeking someone with hospitality and office experience for our Customer Support Specialist role. This is highly responsible customer service-oriented work and focuses on providing timely status updates to our customers about their project.
Customer Support Specialist Responsibilities
- Responsible for communicating with our customers and providing them with clear and accurate project information.
- Utilizing our internal client information database, and communicating with other departments to obtain project information updates as needed.
- Responsible for updating database with information communicated to customer.
- Responsible for composing and preparing replies to customer inquiries independently using word processing software (Outlook).
- Using correct and updated application forms to assist with filling out permit applications...