Lead Technical Support Specialist

Job Title: Lead Application Support Engineer

Location: Tampa, FL

Salary Range: $101,000 - $110,000

Our Client, a leader in financial services, is seeking a Lead Application Support Engineer to join their Development team. This role focuses on maintaining and providing technical support for applications in daily operations.

Key Responsibilities:

- Resolve critical application alerts and production defects

- Collaborate with internal teams on application issues

- Validate and submit audit responses

- Manage disaster recovery processes

- Identify automation opportunities

- Partner with development teams on application design

- Manage application deployment and upgrade processes

Required Skills:

- 6+ years of related experience (4+ years in Distributed Application Support)

- Experience with Java/J2EE, XML, HTML, JavaScript, NodeJS

- Proficiency in Unix, Linux, Windows, SQL/PLSQL

- Knowledge of relational databases (DB2, Oracle, Snowflake)

- Experience with monitoring tools (Splunk, HiPam, DynaTrace)

- Familiarity with cloud technologies (AWS, Azure)

- Strong problem-solving skills

Desired Skills:

- Bachelor's degree in related field

- Experience with container platforms and RedHat OpenShift

- Knowledge of scheduling tools (CA AutoSys, Control-M)

- Middleware experience (Tomcat, WebSphere)

- Messaging queue systems knowledge (IBM MQ, Oracle AQ, ActiveMQ)

- Exposure to mainframe troubleshooting and support (COBOL, JCL, DB2, CICS)

- Familiarity with mainframe scheduling

This role offers an exciting opportunity to work with cutting-edge technologies in a dynamic financial services environment. Join our client's team and contribute to maintaining critical applications that drive their business forward.

Requirements

6+ years of related experience (4+ years in Distributed Application Support)

- Experience with Java/J2EE, XML, HTML, JavaScript, NodeJS

- Proficiency in Unix, Linux, Windows, SQL/PLSQL

- Knowledge of relational databases (DB2, Oracle, Snowflake)

- Experience with monitoring tools (Splunk, HiPam, DynaTrace)

- Familiarity with cloud technologies (AWS, Azure)

Benefits

- Paid time off

- Medical, dental, vision insurance

- Life insurance

- 401k