Support Specialist

The Student Support Specialist (SSS) will be placed at a San Pablo elementary school to work with students 1:1 and in small groups to promote academic success, positive behavior, and social-emotional skill-building. The SSS will report directly to the Community School Director and be an important member of the site wellness team.

Benefits

• Pay rate of $25/hour
• Part time: 25 hours/week, Monday-Friday, 5 hours/day
• Paid BACR Holidays
• Off during weekends and school holiday
• Stepping stone into career in education or social work
• Dental, vision, mental health/wellness benefit, life insurance, FSA (commuter, dependent, medical), 403b program

Minimum Qualifications

• Experience working with children in a school setting
• High School diploma or equivalent

Preferred

• Bilingual in Spanish/...

Why You’ll Love Working Here

• Employee-Owned: Gain a stake in the company’s success.
• Comprehensive Benefits: 100% coverage for employees and dependents.
• Hybrid Work Model: 5 days in-office for the first 60 days, then hybrid with 2 days in office.
• Financial Incentives: 401K, annual bonus opportunities, and stock/profit-sharing after the first month.
• Flexible Working Hours: Choose your schedule (7-4, 8-5, 9-6) with no on-call shifts.
• Growth Opportunities: Be part of a rapidly expanding company doubling its revenue in the next three years.

Overview of the Role

The Tech Support Specialist (Level 1) is the primary technical resource for the on-site support teams. In this role, you will be responsible for managing and resolving service desk...

Why You’ll Love Working Here

• Employee-Owned: Gain a stake in the company’s success.
• Comprehensive Benefits: 100% coverage for employees and dependents.
• Hybrid Work Model: 5 days in-office for the first 60 days, then hybrid with 2 days in office.
• Financial Incentives: 401K, annual bonus opportunities, and stock/profit-sharing after the first month.
• Flexible Working Hours: Choose your schedule (7-4, 8-5, 9-6) with no on-call shifts.
• Growth Opportunities: Be part of a rapidly expanding company doubling its revenue in the next three years.

Overview of the Role

The Tech Support Specialist (Level 1) is the primary technical resource for the on-site support teams. In this role, you will be responsible for managing and resolving service desk tickets,...

Company Overview

Enterprise Horizon Consulting Group (EHCG) is a Woman-Owned Small Business specializing in IT Consulting which has successfully delivered key capabilities to the Navy, Army, and NASA over the past 15+ years. EHCG provides best in class services to its customers in the following areas: Business Systems Services; Business Intelligence; Data Analytics and Dashboarding; Enterprise Resource Planning (SAP) Implementation; Legacy System Optimization; Digital Transformation; Cloud Migration; Integration and Modernization; and Risk Management Framework Processes. 

Job Description

Enterprise Horizon Consulting Group is seeking a Mid-Level Computer User Support (Help Desk) Specialist to support a DoD project. This position is contingent upon contract award.

Location

This is a remote position. Occasional travel to attend customer meetings in Kittery, ME or Mechanicsburg, PA may...

Company Overview

Enterprise Horizon Consulting Group (EHCG) is a Woman-Owned Small Business specializing in IT Consulting which has successfully delivered key capabilities to the Navy, Army, and NASA over the past 15+ years. EHCG provides best in class services to its customers in the following areas: Business Systems Services; Business Intelligence; Data Analytics and Dashboarding; Enterprise Resource Planning (SAP) Implementation; Legacy System Optimization; Digital Transformation; Cloud Migration; Integration and Modernization; and Risk Management Framework Processes. 

Job Description

Enterprise Horizon Consulting Group is seeking a Mid-Level Computer User Support (Help Desk) Specialist to support a DoD project. This position is contingent upon contract award.

Location

This is an on-site position in Mechanicsburg, PA.

Requirements

• Active Secret...

Company Overview

Enterprise Horizon Consulting Group (EHCG) is a Woman-Owned Small Business specializing in IT Consulting which has successfully delivered key capabilities to the Navy, Army, and NASA over the past 15+ years. EHCG provides best in class services to its customers in the following areas: Business Systems Services; Business Intelligence; Data Analytics and Dashboarding; Enterprise Resource Planning (SAP) Implementation; Legacy System Optimization; Digital Transformation; Cloud Migration; Integration and Modernization; and Risk Management Framework Processes. 

Job Description

Enterprise Horizon Consulting Group is seeking a Mid-Level Computer User Support (Help Desk) Specialist to support a DoD project. This position is contingent upon contract award.

Location

This is an on-site position in Kittery, ME.

Requirements

• Active Secret...

About the CareerCraft

CareerCraft helps school districts plan and implement college and career readiness programs. Our online platform streamlines data collection, protects data integrity, and automates college, career, and military readiness and career and technical education (CCMR and CTE) calculations with visualizations. Our technical assistance helps with business partnership development, labor market analyses, high-quality CTE/pathway implementation, and P-TECH program planning.

Customer Success Responsibilities

• Serve as the main point of contact and build relationships with our school district clients through the various life cycle milestones (onboarding, nurturing and renewal)

• Onboard new customers by leading the scheduling and delivery of training and working with internal and external teams to facilitate data integrations & platform setup and configuration
• Manage the customer through onboarding and to the...

Job Summary: Under the direction of the Early Head Start Supervisor, this position conducts home visits to enrolled families. Responsibilities include developing and maintaining relationships, conducting strengths-based family and child assessments,(including the observation, documentation and assessment of the child’s progress), the integration of curriculum through the development of individualized lesson plans and child goals, screening and working with the children on developmental skills, identifying and connecting families to additional resources and nurturing the development of a strong parent/child relationship to achieve identified goals.

Duties and Responsibilities:

• Conducts application/enrollment visits and completes enrollment paperwork, including the enrollment agreement. Monitors and provides follow-up regarding participation and attendance issues.
• Actively participates in Practice Based Coaching...

Job Title: Lead Application Support Engineer

Location: Tampa, FL

Salary Range: $101,000 - $110,000

Our Client, a leader in financial services, is seeking a Lead Application Support Engineer to join their Development team. This role focuses on maintaining and providing technical support for applications in daily operations.

Key Responsibilities:

- Resolve critical application alerts and production defects

- Collaborate with internal teams on application issues

- Validate and submit audit responses

- Manage disaster recovery processes

- Identify automation opportunities

- Partner with development teams on application design

- Manage application deployment and upgrade processes

Required Skills:

- 6+ years of related experience (4+ years in Distributed Application Support)

- Experience with Java/J2EE, XML, HTML, JavaScript, NodeJS

- Proficiency in Unix, Linux, Windows,...

DocMe360 is seeking a proactive and detail-oriented WordPress Product Support Specialist to join our WordPress team for the Department of Veterans Affairs (VA). In this role, you will be responsible for providing technical support to our WordPress users, ensuring they have a smooth and positive experience with our products. You will also assist in troubleshooting issues, answering queries, and documenting solutions to enhance the support experience. This role may be filled using a 1099, contract-to-hire, or W2 candidate. All candidates must US Citizens and currently reside in the United States of America.

Responsibilities

• Provide exceptional technical support to WordPress users via email, chat, and ticketing systems.
• Troubleshoot and resolve customer issues related to WordPress themes, plugins, and functionality.
• Document solutions and create knowledge base articles to expedite future support requests.
• Collaborate with the...

Job Title: IT Support Specialist.

Department: APP-IT.    

Reports to: VP, Corporate Compliance & Security?.

Experience Required: At least 2 years working in a similar support role.

Salary Range: $48,000 - $53,000

Supervisory/Training Responsibilities: This role does not supervise/manage others.  This is an Individual Contributor role with expectations below.

Schedule: 7:00AM - 4:00 ET or 8:00AM – 5:00PM ET.

Job Location: Remote, however MUST be located within a 30 mile radius of Atlanta, GA.  Occasional travel to Atlanta headquarters anticipated on a weekly/bi-monthly basis.  Remote in the United States*.  

Job Overview

In this role, the support person will oversee a portion of our business IT systems and assets, assist with maintenance and integrations,  and provide training and support as needed.  The ideal candidate will...

Job Description:

Are you a tech-savvy individual looking to start a career in technical support without the need for a degree or prior experience? NoGigiddy is seeking enthusiastic and dedicated individuals to join our team as Technical Support Specialists. In this entry-level role, you will be the first point of contact for our users, providing expert technical assistance and ensuring a seamless experience for all.

Responsibilities:

• Respond to technical inquiries via chat, email, and phone in a timely and professional manner

• Diagnose and troubleshoot software and hardware issues

• Provide step-by-step guidance to users to resolve technical problems

• Assist users with navigating our platform and utilizing its features effectively

• Maintain a high level of customer satisfaction through excellent communication and problem-solving skills

• Collaborate with team members to...

Child Start, Inc. is currently seeking a Supplemental Services Specialist to join our team. In the role of Supplemental Services Specialist, you will provide essential support to children and families through Program Intervention Plans as needed. You will collaborate with the Mental Health and Disabilities Coordinator to recommend referrals to partner agencies and assist with Individual Education Plans (IEP) or Individual Family Service Plans (IFSP). This position involves assisting with data entry and tracking, as well as engaging in community outreach by creating and updating Memorandums of Understanding (MOU). You will play a key role in ensuring that staff are trained in the screening tools utilized in their classrooms and will actively participate in conducting screenings. Additionally, you will receive training in the Coaching Models and may be called upon to support the Coaching Coordinator as required.

• Observe and recommend strategies for children in classrooms...

PLUS Communications, a public affairs firm based in Arlington, Virginia, is looking for an IT Support Specialist to join its growing team.  The IT Help Desk Assistant will be responsible for maintaining IT processes and procedures for the 150+-person company.

Primary responsibilities:

• Microsoft 365 Admin Center Administration
• Provide technical assistance and support for incoming IT requests and IT support issues related to computer systems, software, hardware and access to other corporate resources.
• Maintain Help Desk Ticket Management System
• Respond to support requests via:
• Over-the-phone support
• Screen sharing or remote control
• Email support
• Live chat support
• Ability to walk end-users through problem-solving process
• Write training standard operating procedures and conduct on demand end-user training
• Oversee orders and maintain...

CREOKS Health Services is seeking a dedicated and empathetic Customer Support Specialist to join our dynamic team in the mental health care industry. Our mission is to enhance the well-being of our clients and their families, and we believe that exceptional customer support is integral to achieving this goal. As a Customer Support Specialist, you will be the first point of contact for our clients seeking mental health services, providing them with essential information and assistance. Your role will involve helping clients navigate our offerings, answering queries, and ensuring that they feel supported throughout their journey with us. We are looking for a compassionate individual who understands the importance of mental health care and can communicate effectively with both clients and team members. This is a unique opportunity to be at the forefront of client interaction, where your contributions will make a difference in people's lives daily. If you are passionate about mental...

About InfoTrack

InfoTrack is a platform that seamlessly connects law firms to the courts and to the services that they need to litigate successfully. We're global leaders in legal technology with unparalleled expertise in forging integrations that can drastically improve the efficiency of law firms and the legal system.

As a highly ambitious company, we know that our people are critical to our success. That's why we're passionate about fostering a high-performance culture built on professional development, open communication, and transparent leadership. If you're smart, dedicated, and eager to help build a market-leading solution that makes a difference in the lives of our clients, join us.

About the role

As a Support Specialist, you will play a pivotal role as the first point of contact for our ServeManager software, directly impacting customer satisfaction and success. In this dynamic role, you will collaborate closely with our sales and development...

ValSource Inc is seeking a dedicated Live Chat Agent / Customer Support Specialist to join our vibrant team in a remote position. In this role, you will be the frontline representative of our company, engaging with customers through live chat to address inquiries, troubleshoot issues, and provide exceptional support. Your ability to communicate effectively and empathize with customers will play a vital role in enhancing their experience with our products and services. We value individuals who are passionate about delivering top-notch customer service and who thrive in a fast-paced environment. If you are excited about helping customers and being part of a collaborative remote team, we encourage you to apply.

Responsibilities

• Respond promptly to customer inquiries via live chat, ensuring a high level of service.
• Provide accurate information regarding products and services while addressing customer concerns.
• Troubleshoot technical issues...

Are you looking for a chance to make a difference every day? Would you like to work one-on-one with people who experience developmental disabilities?

If so, UCP Oregon might have the perfect job for you! At UCP, we get to know our clients’ life goals and supports utilizing a person-centered approach. We empower them to develop their self-advocacy abilities because we believe in the power of assisting the folks we serve to make informed and independent choices, develop deeper connections within the community, and achieve personal goals. Our dedicated staff provide exceptional care and services making our person-centered mission worth sharing. In addition, our work culture is progressive, casual, open door, and fun.

We’re currently seeking a “Supported Living Specialist” who will help adults who experience developmental disabilities to live independently in their own houses and apartments. You’ll get to help them make their own...

(This position is remote and open to applicants located in California, Colorado, Arizona, Idaho, Wyoming or Texas)

Company Overview

Veracross provides SaaS-based School Information Systems (SIS) designed to meet the specific needs of independent K-12 schools worldwide. Our one-record solution combines the power of a fully integrated single-record database, personalized communication tools, and an elegant architecture that is unique in our industry.

We are a growing, values-led community of 350 employees in the US, UK and Australia who share a vision to unify school communities, improve the quality of education, and enhance learning. And we’re succeeding! As of early 2024, we are supporting 3200+ schools in 60 countries.

Veracross is five product brands in one global tech company

· Veracross SIS is a one-person, one-record school management platform

·...

Staffing Solutions by Global is excited to announce an opening for a Chat Support Specialist. In this role, you will be the first point of contact for our customers seeking assistance through online chat support. Your primary responsibility will be to provide prompt, courteous, and effective responses to customer inquiries, addressing issues and providing solutions in real-time. We are looking for individuals who possess excellent communication skills, strong problem-solving abilities, and a passion for delivering outstanding customer service. This position offers the opportunity to work in a fast-paced environment and make a meaningful impact by ensuring customer satisfaction with every interaction.

Responsibilities

• Respond to customer inquiries via live chat promptly and professionally.
• Identify and resolve customer issues effectively while maintaining high levels of customer satisfaction.
• Educate customers on product features and support...

Staffing Solutions by Global is looking for a proactive and detail-oriented Administrative Support Specialist to enhance our operational efficiency. In this role, you will provide essential administrative assistance to various departments, ensuring smooth day-to-day operations. Your responsibilities will include managing schedules, coordinating meetings, handling correspondence, and assisting with project management tasks. The ideal candidate will be an effective communicator, possess excellent organizational skills, and have the ability to juggle multiple priorities while maintaining a high level of professionalism. This position offers a fantastic opportunity to contribute to a dynamic team while developing your administrative skills in a fast-paced environment.

Responsibilities

• Provide administrative support to management and team members as needed.
• Manage calendars, schedule meetings, and coordinate travel arrangements.
• Prepare and...

Job Description:

The Sales Operations & Customer Support Specialists are part of a team that are responsible for building and running efficient processes for global management that enable accurate, consistent, and clean portfolios for Sales compensation, reporting and analysis. The team takes pride in helping internal sales teams organize customer data through a highly efficient scaled support model. Experts in driving process improvements and consistency, Sales Operations & Customer Support Specialists are analytical and strategic with a pragmatic sense of getting things done.

The Sales Operations & Customer Support Specialists are responsible for managing incoming user questions and escalations across several internal systems. They directly troubleshoot issues, analyze root causes and document common resolution paths to improve workflows.  In addition, the individual that will fill this role will assist with additional ad hoc...

Do you want to be a part of a team that ensures world class triage to our clients and patients? We are looking for an exceptional, intelligent, and quality Clinical Support Specialist who will ensure that patient needs are fulfilled by fulfilling timely administrative requests so that the nursing team can focus on their calls and triage!

**Must have high speed internet

**Must be tech savvy, enjoy a fast-paced environment, and have keyboard competence

** Must be willing to work a set 2 week rotation schedule

• Week 1: Wednesday-Friday 4p-10p CST
• Week 2: Monday & Tuesday 4p-10p CST and Saturday & Sunday 12p-8p CST

If this describes you, apply now to join our team!

This is a fantastic opportunity to join a rapidly growing, patient-focused business. We are actively recruiting talented...