Support Specialist

Join The House of Mercier as an E-Commerce Support Specialist, a fully remote position designed for individuals eager to delve into the world of e-commerce without prior experience. This role offers a unique opportunity to provide exceptional customer support while developing your skills in a fast-paced, innovative environment. You will play a crucial role in assisting customers with their inquiries and ensuring they have an outstanding online shopping experience.

Responsibilities

• Engage with customers via email and live chat, addressing their e-commerce questions and concerns.
• Assist customers in the order process, including product guidance, payment support, and returns.
• Troubleshoot and resolve any issues customers may encounter, ensuring their satisfaction.
• Maintain accurate records of customer interactions for quality assurance and improvement initiatives.
• Work collaboratively with team members to enhance customer...

The House of Mercier is excited to announce an opening for a Remote Technical Support Specialist! This entry-level role is ideal for individuals eager to start their careers in technology without requiring prior experience. As a Remote Technical Support Specialist, you will be responsible for assisting customers with their technical inquiries and troubleshooting issues remotely. We believe in nurturing talent and will provide comprehensive training to equip you with the necessary skills for success. If you are enthusiastic about technology and have a desire to help others, we encourage you to apply!

Responsibilities

• Deliver technical support to customers through various channels, including phone, email, and live chat.
• Help customers diagnose and resolve technical issues related to our products and services.
• Document customer interactions and solutions in our support system.
• Provide clear instructions and guidance to customers on...

Gersh Academy is seeking a Full Time Level 1 Support Specialist to join our team. As a Level 1 Support Specialist, you will be responsible for providing technical assistance and support to our staff members. You will diagnose and resolve basic technical issues and escalate complex problems to the appropriate IT personnel. The Level 1 Support Specialist will also assist in the maintenance and administration of various IT systems.

Responsibilities:

• Provide technical support and assistance to staff members via phone, email, and in-person
• Troubleshoot hardware and software issues
• Install, configure, and upgrade software and hardware
• Assist in the documentation and maintenance of IT systems and processes
• Escalate complex technical issues to the appropriate IT personnel Assist in managing user accounts and permissions
• Deploy, ship, and track IT assets/equipment
• Participate in IT projects and...

About JMAC Lending:

At JMAC Lending, we pride ourselves on over 25 years of dedicated service. Our mission is to provide exceptional support and innovative solutions that empower our partners to thrive. We’re not just about meeting today’s market demands; we aim to be the preferred lender that clients turn to again and again. Our talented team boasts impressive credentials, continuously enhancing their skills through ongoing education, ensuring a perfect blend of knowledge and experience. Built on a foundation of the highest ethical standards, we are committed to delivering competitive product pricing with efficiency and precision for wholesale and correspondent lending.

The Opportunity:

The Encompass Support Specialist plays a pivotal role in providing comprehensive support and administration for the company’s loan origination system and its integrations. This position demands a solid understanding of the loan origination...

Location: Atlanta, GA - United States, Onsite 

*This position is remote and not eligible for relocation.  All positions must reside within the country listed within this job description. 

Salary: Up to $55,000 base + 10% performance bonus (DOE & Geographic location) 

A little bit about us:  

Applied Value Technologies is an early-stage, mission-driven venture revolutionizing the way companies view IT productivity. We help our customers scale with next-generation application services that accelerate user productivity through enhanced automation and a highly personalized user experience. Our goal is to be a trusted partner, collaborating with customers to design and implement user-centric, technology-enabled support solutions at scale. 

About the Role:  

A Triage Specialist is responsible for driving world-class production...

Title: IT Support Specialist

Client: Huntington Bank

Duration: 3-Months Contract to hire

Location: Columbus Ohio

The person needs to have experience with RPA, 1 year of experience is workable on this role.
Experience with Blue Prism OR UiPath any one is needed

This person will be more of tech support guy and will not be a developer.

Job Description Summary:

Modifies existing software/application programs or may write new programs to support user and management needs. Designs, tests, debugs, documents, and implements those programs. Consults with users to design, modify, and explain program changes or to provide technical support. Resolves problems which occur in production systems. Participates in formal and informal training programs.

Job Description:

Design, develop, test, integrate, and operate Robotic...

The House of Mercier is excited to announce an open position for an E-Commerce Support Specialist in a fully remote capacity. This entry-level role requires no prior experience, making it a perfect opportunity for individuals looking to kickstart their career in the e-commerce industry. As an E-Commerce Support Specialist, you will assist our customers with their online inquiries, ensuring they have a smooth and enjoyable shopping experience with our luxury products.

Responsibilities

• Provide friendly and knowledgeable support to customers regarding their e-commerce inquiries through email and live chat.
• Assist with order processing, product information, and general inquiries to enhance customer satisfaction.
• Resolve customer issues and complaints promptly and professionally.
• Document customer interactions accurately to ensure effective communication and service improvement.
• Collaborate with team members to identify trends...

The House of Mercier is proud to offer a fantastic opportunity for aspiring professionals! We are seeking a Remote Technical Support Specialist to join our team. This entry-level position is perfect for individuals looking to start their career in the tech industry, with no prior experience required. As a Remote Technical Support Specialist, you will assist clients with their technical inquiries and issues while working from the comfort of your home. We provide comprehensive training to help you succeed in your role. If you have a passion for technology and a desire to help others, we welcome your application!

Responsibilities

• Provide technical support to customers via phone, email, and chat.
• Assist clients in diagnosing and resolving various technical issues related to our products and services.
• Document customer interactions and solutions in our support management system.
• Educate customers on how to effectively use our products...

• Join a passionate US team at a worldwide leading educational video company
• Support our customers and enhance video learning experiences for schools
• 20 hours per week, 5 month contract, working remotely or from our Charleston office

Why Join Us?

Do you want to shape the future of education? At ClickView, we're on a mission to empower teachers and captivate students through the power of video. We’re committed to creating engaging learning experiences that inspire and improve outcomes for students of all ages and backgrounds around the world.

Join our passionate team dedicated to transforming education, and be part of something that’s more than just a job for us - it's a mission we truly believe in. We're committed to helping you develop your skills, explore new areas, and really shine in your career. At ClickView, your thoughts and creativity aren't just welcome, they're celebrated!

Ready to discover your...

Are you passionate about technology and security? Do you want to work with a diverse team? Do you want to contribute to the fight against costly medical bills? If you answered yes to these questions, then you might be the perfect fit for our IT Support Specialist position at Highlight Health! 

Why Highlight Health? 

Highlight Health is a mission-driven company that engineers new ways to protect consumer rights and control healthcare costs for employers. Nearly every American has felt the pain of the skyrocketing cost of healthcare. Highlight Health does the research to bring them solutions. We use our subject-matter expertise to reduce costs for employers and relieve ordinary Americans of burdensome medical costs. Highlight Health is proud of its inclusive workplace that brings together highly skilled leadership and employees from all walks of life. Our company is headquartered in two cities along the Northeast Corridor with an...

The Centralized Support Specialist will organize and coordinate office administration and procedures to ensure organizational effectiveness and efficiency.

The ideal candidate will be experienced in handling a wide range of administrative and executive support related tasks and will be able to work independently with little supervision. This person must be exceedingly well organized, flexible and enjoy the administrative challenges of supporting office and field personal alike.

• Provide exceptional customer service to prospective residents, current residents, and vendors to increase leasing agreements and renewals for the property
• Understand and explain the Lease Contract to current and future residents
• Prepare and send new Lease, Lease Renewal or Termination Notice to tenant according to SOP
• Update system records with details regarding renewal or Notice of Vacate
• Create effective and efficient...

We are looking for a Part-Time Peer Support Specialist to join our team in Seaford, Delaware. The Peer Support Specialist plays a crucial role in the recovery process as individuals attempt to navigate behavioral health systems and recovery resources. Peer Support Specialists educates and empowers individuals by assisting them in developing a strong, stable recovery support system. Some core job responsibilities include conducting support meetings, offer service linkage as specified on the care plan, and responding to residents' emergencies as needed. Ultimately, you will work directly with the residents to assist individuals with self-care and self-awareness, encouragement and support, teaching coping skills and the positive benefits of long-term recovery.

Please note this part-time position is currently for 1st shift on Saturdays from 8:00am-4:00pm and Sundays from 8:00am-4:00pm.

Responsibilities

• Arrange medical...

Ironwear is an established and growing safety solution provider. For over 30 years we have manufactured, developed, and reengineered Personal Protective Equipment (PPE) for all industrial markets around the globe. The Customer Support Specialist will assist as a direct link between the Customer, Sales Team, and internal personnel. The position includes a limited sales capacity, maintaining customer relationships, providing ongoing support, addressing various customer needs, addressing inquiries regarding products, and helping them make informed decisions about products to purchase.

Responsibilities:

• Answer incoming phone calls, customer support emails and customer chats while providing a first-class customer experience.
• Evaluate and write up incoming orders and present them to the Processing Department.
• Assist customers with product inquiries regarding inventory, pricing, incoming orders, back orders, and returned goods.
• Have a...

At ATS Institute Of Technology, we're dedicated to empowering our students by making a lasting, positive impact on their lives. Established in 1998, ATS Institute is a dynamic and forward-thinking institution that is driven by innovation and excellence in healthcare education. As an institutionally accredited school by the Accrediting Bureau of Health Education Schools (ABHES), we are committed to delivering high-quality, industry-oriented education that prepares the healthcare professionals of tomorrow. We are currently seeking a full-time Academic Technology Support Specialist to join our team of exceptionally motivated and passionate professionals. Here at ATS we all share a common mission, to provide our students with the knowledge, skills, and values to truly make a difference in today’s healthcare environment.

Overview:

Academic Technology Support Specialists will work closely with our academic team and provide IT support for all aspects of...

TAT Piedmont is part of a multi-site, global aerospace company dedicated to our customer experience of exceeding expectations. We are the leading APU leasing and repair station for key commercial and military aircraft solutions with over 50 years of experience in the industry.

We have an ambitious and fast-growing environment that believes in the power of team collaboration with the deep-rooted belief that there is no substitution to personal relationships and interactions. We offer a flexible work environment enabling talented individuals to fulfill their development goals through drive, energy, and passion for the customer.

We are looking for a Facility I.T. Support Specialist who is dedicated to both internal and external customers alike. The Facility I.T. Support Specialist is a generalist position devoted to all aspects of hardware, equipment, computer set-up, installation, troubleshooting, service, Helpdesk, support, upgrades, and...

Gersh Academy is seeking a Full Time Level 1 Support Specialist to join our team. As a Level 1 Support Specialist, you will be responsible for providing technical assistance and support to our staff members. You will diagnose and resolve basic technical issues and escalate complex problems to the appropriate IT personnel. The Level 1 Support Specialist will also assist in the maintenance and administration of various IT systems.

Responsibilities:

·       Provide technical support and assistance to staff members via phone, email, and in-person

·       Troubleshoot hardware and software issues

·       Install, configure, and upgrade software and hardware

·       Assist in the documentation and maintenance of IT systems and processes

·       Escalate complex technical issues to...

Olea Kiosks is a leader in the self-service kiosk industry, designing visually stunning and highly functional kiosks that are seen every day in airports, restaurants, department stores, hospitals, hotels, casinos, and more. Our products process hundreds of millions of transactions across the United States each year, facilitating everything from high tech biometric identification, to ordering a burger. Olea's success depends on hard working, talented people like you!

Sales Support Specialists are an integral part of the team here at Olea, and the main point of contact for our customers and internal stakeholders throughout the manufacturing process. The role is focused on providing a premium experience for our customers, by leveraging the most up-to-date technology to efficiently track and communicate progress to them.

Olea has a great reputation for the quality of our products, and ability to deliver on our customer requirements. The company is focused on...

About BiggerPockets

BiggerPockets is the leading resource for anyone looking to succeed in real estate investing. We offer content, tools, and a community of over 2,500,000 members to help people avoid mistakes; learn valuable tips; find partners, deals, and financing; and make the best investment decisions.

Our mission at BiggerPockets is to help people achieve financial freedom through real estate investing. Since 2004, we’ve helped investors get their first (or next) deal through a unique combination of immersive education, deal analysis tools, and a supportive community.

Role Summary

The purpose of this role is to help BiggerPockets’ members find an investor-friendly agent or lender based on their market and investment strategy. This is a remote position and your services will be provided through texting, phone calls and zoom sessions with our members. This role is perfect for someone who enjoys interacting with...

GENERAL OVERVIEW OF KEY ROLES & RESPONSIBILITIES:

The individual occupying this position will support developmentally disabled individuals in their development of basic living and social skills with the primary goal of integrating them into the community to the best of their ability.

ESSENTIAL & CORE FUNCTIONS:

1.      Develops consumer’s basic living skills (e.g. social, domestic, hygiene) through instruction and encouragement.
2.      Assists in the development and implementation of long-term and short-term goals for the consumer, as developed by the Interdisciplinary Team under the supervisor or the direction of the Program Coordinator.
3.      Develops and maintains a positive and effective relationship with the consumers, families, staff, administration , case management, and other service providers and assists in coordinating...

The Scott Source is on the lookout for a motivated and customer-focused Customer Support Specialist to join our vibrant support team. In this role, you will serve as the first point of contact for our clients, assisting them with inquiries, troubleshooting issues, and ensuring that their experience with our company is smooth and positive. Your main responsibilities will include providing timely responses to customer queries via phone, email, and live chat, as well as managing customer accounts and documenting interactions in our support system. You will play a vital role in building and maintaining strong relationships with our customers, understanding their needs, and providing tailored solutions. A successful Customer Support Specialist is not only problem-solving but also possesses strong communication skills and a passion for helping others. If you thrive in a fast-paced environment and enjoy collaborating with a dedicated team, we encourage you to...

As the Technology Support Specialist, you support ACE students, faculty and staff by providing the day-to-day technology support and helpdesk services to the enterprise. This includes the management of all end-user devices, hardware, software, administrative platforms, conference room equipment, IT supplies, etc. Please note: You provide onsite support at either location when requested. You work collaboratively to support the needs of all departments to ensure the strategic development and ongoing upkeep of all enterprise platforms. You are responsible for overall ticket management, documentation, and end user computing project management. In addition, you will have assigned projects according to your skill level and understanding of the ACE environment.

Requirements

Who is American College of Education

Founded in 2005, American College of Education continues to be a leader in professional development through our online programs....

The Compliance Support Specialist (CSS) works with other stakeholders to ensure that CorCystems and its clients meet cyber compliance goals, including earning and maintaining certifications of compliance with regulatory standards. This role’s primary focus is identifying and supporting the compliance needs of CorCystems’ managed service clients and working with compliance and project team members to meet those needs in an efficient manner. The CSS will work closely with the security and compliance team to continually develop, maintain and update our company’s Security and Compliance offerings and policies.

• Provide friendly, professional customer service to clients.

• Take the lead on compliance requirements and requests from both CorCystems and Clients.
• Participate in the enforcement of compliance policies and audits for both internal and client systems.
• Coordinate with CorCystems support team and management to assist in the development...

UnitedHealth Group Incorporated is looking for a motivated and compassionate Customer Support Specialist to join our team in a remote capacity. In this role, you will be the first point of contact for our community, providing exceptional live chat support to patients and staff. You will play a vital role in addressing inquiries, troubleshooting issues, and ensuring a positive experience for all users. The ideal candidate will have a friendly demeanor, excellent communication skills, and a passion for helping others. If you are dedicated to providing outstanding customer service in an educational setting, we encourage you to apply.

Responsibilities

• Provide timely and effective live chat support to resolve inquiries and issues from students, parents, and staff.
• Maintain a high level of professionalism while interacting with customers in a virtual environment.
• Document customer interactions and feedback accurately in our support...

The Peer Support Specialist (PSS) plays a crucial role in the recovery process as individuals attempt to navigate the behavioral health system. The PSS assists in this process by supporting and assisting clients in gaining entitlements and accessing resources within the community such as food vouchers, housing, linkage to employment services, childcare, and social services. The PSS provides guidance and assists clients in overcoming challenges in their recovery journey and facilitates psycho-education groups, implements recovery/care plans, and connects individuals to support services. The PSS educates and empowers individuals by assisting them in developing a strong, stable recovery support system. The PSS does this by assisting individuals with self-care and self-awareness, encouragement and support, teaching coping skills, and the positive benefits of long-term recovery. The PSS is responsible for providing quality, sufficient and appropriate services and for maintaining high...

Role Summary:

The IT Help Desk Support Specialist role at TEAM Management Services is not just a job; it’s a chance to be at the heart of a growing, dynamic organization that values its people as much as its operational success. If you are looking for a role where you can lead, influence, and contribute to a company with a powerful mission, TEAM might just be your next home.

In this role, you will champion the facility and IT success of TEAM Management Services’ Center of Excellence (COE) operations, overseeing the IT onboarding of new hires, facility operations, and seamless IT support.  You'll engage in close collaboration with COE leadership, reporting directly to TEAM Management Service’s IT Manager.

What you will do:

• Provide excellent and friendly end-user IT support for local and remote users.
• Utilize your strong troubleshooting abilities to diagnose and resolve technical...

The Customer Support Data Entry position supports Enterprise Contract Logistics Services (ECLS) in support of the Command, Control, Intelligence, Surveillance and Reconnaissance (C2ISR) Division, AFLCMC/HBG, at Robins Air Force Base, Georgia. The ECLS performance tasks include functioning as the Service Provider (SP) at the enterprise level for Materiel Management and Warehousing and other Supply Chain Management (SCM) activities as required by the C2ISR weapon systems.

Please note that only applicants with Active DoD SECRET clearance will be considered.

Job Responsibilities:

• Deals with returns, exchanges and complaints, or will perform related functions at the point of meeting customer expectations.
• Includes assistance in planning, installation, training, troubleshooting, maintenance, upgrading, and disposal of defective products.
• Evaluates inventory management activities. Periodically inspects activities...

Who We Are!

Aetos Systems, Inc. was founded in early 2007 to provide a unique work experience. Employees are the foundation of our business. Our leaders work hard every day to empower and support our employees in the development of their careers, giving back to their community and providing their expertise and innovations to our customers - solving real world business problems. Our culture focuses on our people -- our strongest asset -- ensuring they have an environment to provide best-in-class service and solutions to our customers. We always strive to do the right thing.

Have you imagined working for a dynamic small business where you are heard, highly regarded and able to do what you love all in one package? This is your opportunity! Join now!

Job Summary

In this position, you will work closely with the Aetos Information Technology Team to provide dedicated desktop support for specialized hardware and...

We are looking for a Full-Time Peer Support Specialist to join our team in Seaford, Delaware. The Peer Support Specialist plays a crucial role in the recovery process as individuals attempt to navigate behavioral health systems and recovery resources. Peer Support Specialists educates and empowers individuals by assisting them in developing a strong, stable recovery support system. Some core job responsibilities include conducting support meetings, offer service linkage as specified on the care plan, and responding to residents' emergencies as needed. Ultimately, you will work directly with the residents to assist individuals with self-care and self-awareness, encouragement and support, teaching coping skills and the positive benefits of long-term recovery.

Please note this full-time position is currently for 2nd shift Monday through Friday from 4:00pm to 12:00am

Responsibilities

• Arrange medical appointments, therapy sessions,...

VIA is revolutionizing the way data is protected. Don’t miss your chance to be a part of it!

We’re on a mission to make communities cleaner, safer, and more equitable. The U.S. Department of Defense (DoD), Fortune 50, and energy companies around the globe trust VIA to help them solve their toughest data protection challenges. Using its DoD-accredited and patented Web3 platform, VIA enables real-time data verification, replicable integration, and privacy-preserving analysis of energy and highly classified data.

VIA is seeking a highly motivated IT Support Specialist to deliver exceptional technical support to VIAneers. In this role, you will ensure each VIAneer experiences smooth operations across macOS, Google Workspace, and essential office tools. Your contributions will play a key role in maintaining a seamless and efficient work environment, allowing teams to focus on doing their best work by minimizing technical disruptions.

Individuals who...

The OSHA Support Representative plays a crucial role in providing assistance to students enrolled in the Summit Training Source OSHA 10 and 30-hour programs. This position involves managing inquiries, facilitating OSHA training approvals, processing student OSHA cards, offering technical support, and ensuring a smooth learning experience for our diverse student base.

Location: US-Based Fully Remote Role

Schedule: Monday-Friday 9a-6p CT

Key Responsibilities:

• Student Assistance:
• Assist OSHA 10 and 30-hour students with course purchase, utilization, and progress tracking.
• Collaborate with HSI OSHA Trainers to address inquiries and provide monthly student completion reports for submission to OSHA.
• Technical Support:
• Identify and escalate technical issues to the Manager for prompt resolution and reporting to IT.
...