Support Specialist

KDA is seeking a highly motivated and tactical Program Support Specialist to assist our client in data conditioning, data cleansing and PMO support.

This position is located onsite in Bethesda, Maryland and requires an Active TS/SCI with Polygraph US Government Security Clearance.

Primary Job Responsibilities include:

-Coordinate across the client's organization to ensure information sharing and interpret IT language for a wide audience.

-Provide basic data conditioning and cleansing of datasets while ensuring the integrity and accuracy of the data.

-Ensure tasks are completed within the deadlines and tasking guidance from the Sponsor is clear and unambiguous.

- Ensure project reporting on performance and status is complete and delivered per requirements and deadlines.
Qualifications

Job Requirements:
-Active TS/SCI with Poly is required.
-Bachelors...

About This Role

Galois is hiring an IT Support Specialist to join our team! This role will focus on supporting Galwegians across the organizations in developing and maintaining harmonious relationships with the systems and services provided by the IT team broadly. You will use your Customer Service First focus and outside of the box thinking to pave the path to success for both yourself and your world-class colleagues. 

This role will present itself as a point in your career where you are exposed to a wide variety of IT domains (e.g., Systems and Network administration, DevOps, Security), and will allow for you to explore their meaning and value to you personally.

Responsibilities

As an IT Support Specialist, you will have the following responsibilities:

• IT ticket management
• Act as a trusted arbiter of access rights
• User account administration and maintenance
• Asset procurement, tracking, maintenance, and...

Duties and Responsibilities:

• Handle outgoing medical records requests through our portal.
• Contact healthcare facilities and doctor’s offices to request records and answer emails. Provide good customer service on the phone / emails.
• Follow company policies and laws to protect confidentiality. Report any issues to the Manager.
• Keep the Supervisor updated with necessary information. Report any customer service issues or potential HIPAA violations.
• Inform the Supervisor about any work difficulties or special requests. Help with extra tasks when needed.
• Stay informed about HIPAA regulations and facility policies.
• Use Microsoft Word and Excel for back-end tasks. Ensure accurate data entry.
• Be flexible and handle challenging situations professionally.

Requirements

Qualifications:

• High School Diploma or GED.
...

Are you looking for a chance to make a difference every day? Would you like to work one-on-one with people who experience developmental disabilities? Do you want to choose your own work schedule?

If so, UCP Oregon might have the perfect job for you! At UCP, we get to know our clients’ life goals and supports utilizing a person-centered approach. We empower them to develop their self-advocacy abilities because we believe in the power of assisting the folks we serve to make informed and independent choices, develop deeper connections within the community, and achieve personal goals. Our dedicated staff provide exceptional care and services making our person-centered mission worth sharing. In addition, our work culture is progressive, casual, open door, and fun.

“Supported Living Specialists” help adults who experience developmental disabilities to live independently in their own houses and apartments. You’ll get to help them make their own choices,...

For over 31,000 growing businesses and HR teams seeking a comprehensive, all-in-one HR suite, Workable emerges as the premier solution. We uniquely combine the world’s most widely adopted Applicant Tracking System (Workable Recruiting) with a full-spectrum employee management system (Workable HR). At Workable, we empower companies to focus on what truly matters: hiring the right people and fostering their growth.

While we take HR seriously, we maintain a lighthearted and collaborative culture. At Workable, you’ll find smart people who have fun, learn, innovate, and help others do the same. We respect everyone, we hire the best, and make sure every experience is special.

We’re looking for a Customer Support Specialist to join our Customer Support team in Boston.

As a Customer Support Specialist, you will be the human face of Workable. You will become the person customers rely on to get an important job done well. You will:

• advise...

This position will provide maintenance of the computer desktop environment by analyzing requirements, resolving problems, installing hardware and software solutions, and supporting our clients across multiple locations and many different industries. The Level 1 Technology Support Specialist will be responsible for the administration and internal support of the Clients’ PCs, printers, servers, and related equipment. Tasks include end user support, license tracking, and performing PC maintenance, upgrades and configurations.

DUTIES AND RESPONSIBILITIES: Core duties and responsibilities include the following. Other duties may be assigned.

·        Honest, self-motivated, professional, team player and the ability to work with minimal supervision

·        Travel to client offices when needed

·        Exceptional customer service skills,...

The Diocese of Lake Charles is looking for a dedicated and friendly Front Desk Customer Support Specialist / Live Chat Agent to join our remote team. This role focuses on providing exceptional customer service and support to parishioners and visitors through various communication channels, including live chat and email. As the first point of contact, the ideal candidate should have a warm demeanor and a passion for helping others, ensuring that all inquiries are addressed promptly and efficiently. This position requires a deep understanding of the Diocese's programs and services to offer accurate information and support. The Front Desk Customer Support Specialist will work closely with other team members to enhance the overall experience of our community and strengthen the connection between the Diocese and its members.

Responsibilities

• Handle incoming inquiries through live chat and email with professionalism and empathy
• Provide accurate...

Job Summary:

We are seeking a highly skilled Senior Project Management Specialist to join our dynamic team. In this role, you will play a pivotal part in coordinating and supporting the execution of major company projects and programs. As a Senior Project Management Specialist, you will collaborate closely with Project Managers to ensure the seamless flow of activities, resources, and information necessary for the successful completion of projects. You will take charge of maintaining project plans, reports, and technical documents while serving as a vital point of contact for project teams to ensure effective communication and team coordination.

You will be a key contributor to the planning, monitoring, and management of various internal projects, including complex, multi-year initiatives spanning different organizational units such as Finance, Regulatory, HR, Engineering, Transmission & Distribution, Legal, Customer Support, and Administrative Services....

We are looking for a Full-Time Peer Support Specialist to join our team in Harbeson, Delaware. The Peer Support Specialist plays a crucial role in the recovery process as individuals attempt to navigate behavioral health systems and recovery resources. Peer Support Specialists educates and empowers individuals by assisting them in developing a strong, stable recovery support system. Some core job responsibilities include conducting support meetings, offer service linkage as specified on the care plan, and responding to residents' emergencies as needed. Ultimately, you will work directly with the residents to assist individuals with self-care and self-awareness, encouragement and support, teaching coping skills and the positive benefits of long-term recovery.

Please note this full-time position is currently for 3rd shift Monday through Friday from 12:00am-8:00am

Responsibilities

• Arrange medical appointments, therapy...

FEFA LLC is seeking a Quality Assurance Support Specialist based in Richland, WA. This role focuses on providing expert oversight and support for safety and non-safety software quality assurance (SQA) activities. Key responsibilities include performing audits, assessing contractor performance, reviewing causal analyses, and ensuring adherence to established quality standards and regulations. The ideal candidate will have extensive experience in SQA program implementation, in-depth technical expertise, and outstanding communication skills.

Responsibilities:

• Provide oversight support for external and internal auditing of safety and non-safety software efforts, serving as a qualified auditor in independent audits or surveillances.
• Assist in managing and overseeing projects in compliance with applicable regulations and the Quality Assurance Program Description for software-related activities.
• Support Federal Project...

The Flood Insurance Guru is seeking a dedicated and compassionate Customer Support Specialist to join our dynamic team. In this pivotal role, you will be the first point of contact for our customers, assisting them with their flood insurance inquiries and ensuring they receive the highest level of support possible. Our mission is to provide clarity and peace of mind in the complex world of flood insurance, and you will play a critical part in achieving that goal. As a Customer Support Specialist, you will have the opportunity to engage with a diverse clientele, from homeowners to business owners, helping them navigate their insurance needs and resolve any issues that may arise. You will be empowered to provide solutions, share knowledge, and foster lasting relationships with customers. Your contributions will not only enhance the customer experience but also help our company grow and succeed in a competitive industry. If you are empathetic, solution-oriented, and eager to make a...

This position can be located at our Lumberton, NJ Headquarters or work remotely in the Northeast US, within 25 miles from a Miller Truck Leasing location. Ideal candidates will have prior hands-on experience in diesel vehicle repair. Great position for retired technicians!

Duties:

• Receive in-bound phone calls from Miller Truck Leasing customers and diagnose their mechanical issue
• Enter data into Miller’s Truck Leasing database
• Make outbound phone calls to dispatch appropriate service to customer
• Act as a liaison between the serving location and the customer
• Manage multiple breakdown situations on a daily basis
• Handle logistics for off-lease trucks that need maintenance and repairs
• Perform various duties as assigned to support efficient operations

Requirements

• Must have prior hands-on experience in...

Florida Realtors, the state's largest trade association, boasts a rich dedicated history of serving our members, the real estate community, and Florida homeowners for over a century. We stand as a key business partner for Realtors statewide, providing value-adding programs and services, outstanding business contacts and networking opportunities, engaging educational opportunities, up-to-the-minute industry data and research, and powerful legislative representation. The association headquarters is located in Orlando, and the Office of Public Policy is located two blocks from the state capital in Tallahassee. We work tirelessly to advocate for our members, for homeownership for all, and to elevate the real estate industry in the Sunshine State.

Who We're Seeking

We seek a customer service support specialist to serve in a tech-oriented call center environment as a key value-adding contact for our members and customers who use our...

We are seeking a dedicated Member Support Specialist to join our studio team. This role is key in ensuring a positive and seamless experience for all members. The Member Support Specialist will assist the studio team with membership conversations, first time class-takers, lead engagement, and general studio duties assigned by the Studio Manager(s) and the Director of Operations. As the first and last point of contact for members, the Member Support Specialist plays a vital role in creating a welcoming and positive environment for everyone who walks through our doors.

The Member Support Specialist will:

• Casual role, which requires early mornings, evenings and weekend work
• Visually inspect the equipment prior to the beginning of class to ensure equipment is in good working order and safe to use
• Responsible for studio tidiness and returning equipment to standards set by studio management
• Participate in networking/community events as...

Texas Health Action (THA) is a community-informed non-profit organization dedicated to providing access to culturally affirming, quality health services in a safe and supportive environment, with expertise in serving LGBTQIA+ people and those impacted by HIV. Kind Clinic proudly serves Texas with four vibrant locations: two in Austin, one in San Antonio, and another in Dallas plus virtual care services available to all residents across Texas. Bolstered by Waterloo Counseling Center and a passionate team of over 250 dedicated employees and volunteers, THA is at the forefront of promoting healthcare equity and accessibility throughout the state. Read more about THA here: http://texashealthaction.org.

Texas Health Action seeks an IT Support Specialist to assist in maintaining our IT infrastructure, user accounts, and applications. Reporting to the Director of IT, you will collaborate with IT staff and our Managed Service Provider (MSP) to ensure optimal system uptime. You will...

• Provide technical assistance to computer users.
• Answer questions or resolve computer problems for clients in person, or via telephone or electronically.
• May provide assistance concerning the use of computer hardware and software, including printing, installation, word processing, electronic mail, and operating systems.

Requirements

• Required Education and Experience: AA/AS + 0 years
• Security Clearance Level: TS/SCI clearance and ability to obtain and maintain a CI Polygraph

Benefits

Essential Network Security (ENS) Solutions, LLC is a service-disabled veteran owned, highly regarded IT consulting and management firm. ENS consults for the Department of Defense (DoD) and Intelligence Community (IC) providing innovative solutions in the core competency area of Identity, Credential and Access Management (ICAM), Software Development, Cyber and Network...

The Customer Support Specialist, Balance Support will be the frontline ambassador, handling customer calls with precision and providing accurate solutions to queries and concerns. This role involves mastering our customer-facing features, guiding users through troubleshooting, and ensuring a positive customer experience.

Beyond resolving issues, this role will include collaborating cross-functionally to drive key support metrics, contributing to the training of new team members, and actively participating in creating a distinctive customer service culture that sets Tapcheck apart as an Earned Wage Access provider. Your expertise will extend to processing reports from various payroll software, understanding time clock functionality, and efficiently managing data to ensure seamless support

What You'll Do:

• Responsive Customer Engagement: Respond promptly to incoming customer inquiries with a focus on delivering accurate and satisfactory...

Aspen Fiber Networks, a leading information technology solutions provider, is looking for a proactive and detail-oriented Network Support Specialist to join our dynamic team. In this role, you will provide technical support and troubleshooting for our clients' networking needs, ensuring optimal performance and reliability of their network systems.

As a Network Support Specialist, you will work closely with clients and internal teams to diagnose and resolve network issues, provide training on network systems, and assist in the implementation of network solutions. Your expertise will contribute to delivering exceptional support and maintaining client satisfaction.

Responsibilities

• Monitor and support client network systems to ensure smooth operation.
• Troubleshoot and resolve network issues reported by clients.
• Assist in the installation and configuration of network equipment.
• Provide technical guidance and support to clients and...

Welcome to Centage, we’re happy you’re applying! We think the most important thing about Centage, about working anywhere, in fact, is the people and how they interact.

At Centage we foster an environment of caring, helpful, considerate, and empathic people. We think that’s the best environment to foster excellence and it is one of the things we care most about in our hiring process. If you are empathic and able to talk with humility and encourage others to thrive, we want to hear from you!

We don’t want brilliance without empathy. We don’t want creators who don’t share. We don’t want rock stars that don’t contribute to the community.

What it’s like to be a Customer Support Specialist

As a Customer Support Specialist working within the Customer Support Team, you will play a valuable role in growing our Support team and providing a best-in-class customer experience. We are looking for an energetic individual who is a fast learner and comfortable...

About Coretek 

We are a leading Infrastructure and Security as a Service Solution Provider dedicated to empowering organizations with cutting-edge technology solutions. We are Microsoft’s #1 Ranked Cloud Solution Provider (CSP) in the US and provide a Microsoft centric suite of cloud solutions as well as providing hybrid datacenter solutions leveraging industry leading technologies such as Palo Alto, Nutanix, and IGEL thin device solutions at the endpoint.  Our comprehensive suite of services enables businesses to streamline their operations, enhance security, and drive innovation.  

Job Description

We are seeking a highly motivated and customer-oriented Technical Support Specialist to join our Service Desk team. The ideal candidate will be responsible for providing excellent technical support and assistance to our managed services customers. The Technical Support Specialist will play a key role...

Varjo is a Finnish mixed and virtual reality technology company. We are known for mixed reality that looks and feels just as real as the real world. Founded in 2016, Varjo is doing business in more than 40 countries worldwide, with headquarters in Helsinki and Washington D.C. And the immersive computing revolution has only just begun.

Our team designs and develops hardware, software and services that are now a symbol of the highest quality across the industry. Varjo’s VR and XR solutions are already being used to train astronauts, design vehicles, and many more professional use cases across the world’s leading companies.

Our multicultural team consists of talents from all around the world, and our daily working language is English. We believe in the power of diversity – where different experiences, backgrounds, and ideas drive innovation and results. 

Job description 

The role of Technical Support is to ensure extreme...

Building Locally, Leading Nationally

Award-winning builder with honors under our tool belt such as Builder of the Year, Top 50 Homebuilder Nationwide, #6 Best Place to Work, Top 10 Privately-Held Businesses in NC, and more!

Founded in 1977, Eastwood Homes is a privately-held residential homebuilder dedicated to providing homes of exceptional value and outstanding craftsmanship in six divisions and three states throughout the Southeast region. With more than 45 years of experience and 20,000 home closings (celebrated in 2016), Eastwood Homes prides itself on offering more than just a place to live, we offer a way of life for homeowners and employees alike. We invite you to join our team of dedicated, motivated, and passionate professionals and experience the true meaning behind our company motto, Built with Care.

Inside Real Estate is looking for a Support Specialist to join our Customer Support team!...

We are seeking a Customer Success Technical Support Specialist with a focus on providing excellent technical support for AutoDesk software solutions. The ideal candidate will have strong experience in installing, maintaining, and troubleshooting AutoDesk products, ensuring smooth operations for our customers. This role is critical for driving customer satisfaction, offering proactive technical assistance, and resolving complex technical challenges in a timely manner.

Application Support:

• Install, configure, and upgrade AutoDesk software products on various operating systems, ensuring that all necessary components are properly integrated.
• Regularly perform software updates, patches, and routine maintenance to ensure optimal performance.
• Provide advanced troubleshooting support for software issues, working closely with customers to identify and resolve problems efficiently.
• Implementing solutions to prevent future occurrences....

Are you passionate about solving technical problems and providing outstanding support to users? Do you enjoy helping people navigate IT issues and making technology easier to use? If you’re ready to be the go-to person for technical assistance, our client has the perfect role for you. We’re looking for an IT Support Specialist (aka The Tech Problem Solver) to assist users with technical issues, troubleshoot systems, and maintain smooth IT operations.

As an IT Support Specialist at our client, you’ll work directly with users to resolve technical issues, support hardware and software troubleshooting, and help maintain efficient IT services. Your role will be essential in ensuring that all users have the technical support they need to perform at their best.

Key Responsibilities:

1. Provide Frontline Technical Support:
• Respond to support requests via phone, email, and...

Are you passionate about solving technical problems and providing outstanding support to users? Do you enjoy helping people navigate IT issues and making technology easier to use? If you’re ready to be the go-to person for technical assistance, our client has the perfect role for you. We’re looking for an IT Support Specialist (aka The Tech Problem Solver) to assist users with technical issues, troubleshoot systems, and maintain smooth IT operations.

As an IT Support Specialist at our client, you’ll work directly with users to resolve technical issues, support hardware and software troubleshooting, and help maintain efficient IT services. Your role will be essential in ensuring that all users have the technical support they need to perform at their best.

Key Responsibilities:

1. Provide Frontline Technical Support:
• Respond to support requests via phone, email, and...

Founded in 2003, IT Concepts’ core values – customer-centricity, teamwork, drive to deliver, innovation, and integrity – ensure we work together to be the best, realize objectives, and make a positive impact in our communities. We intentionally created and sustain our ITC culture that embraces change, experimentation, continuous learning, and improvement. We bring our design thinking problem-solving approach that challenges assumptions, prioritizes curiosity, and invites complexity to deliver innovative, efficient, and practical solutions. As we continue to grow in the support of our government customers, we are looking for driven and innovative individuals to join our team.

IT Concepts, Inc. (ITC) is seeking a proactive, self-motivated IT Support Specialist who will provide essential technical support to our team across both onsite and remote locations. This hybrid onsite role includes helpdesk support, IT systems administration, and strategic planning to...

This job description provides a general outline of the duties and qualifications of the position. Other duties, responsibilities, and activities may change or be assigned at any time, and this description may be amended at any time. It is not intended to limit normal change and growth nor prevent employees from working to ensure the success of our endeavors.

Position Description:

The Orlando College of Osteopathic Medicine (OCOM) is seeking a talented and highly skilled Instructional Technologist/IT Support Specialist to join our dynamic technology team. Reporting to the Director of Information Technology, this role will empower faculty, staff, and students by conducting workshops, seminars, and one-on-one sessions to enhance their proficiency with OCOM’s technology tools. The Instructional Technologist/IT Support Specialist will primarily work with Google Workspace, Zoom, Apple devices (iPads and Apple TVs), and other educational technologies to...

Location: Atlanta, GA - United States, Onsite 

*This position is remote and not eligible for relocation.  All positions must reside within the country listed within this job description. 

Salary: Up to $55,000 base + 10% performance bonus (DOE & Geographic location) 

A little bit about us:  

Applied Value Technologies is an early-stage, mission-driven venture revolutionizing the way companies view IT productivity. We help our customers scale with next-generation application services that accelerate user productivity through enhanced automation and a highly personalized user experience. Our goal is to be a trusted partner, collaborating with customers to design and implement user-centric, technology-enabled support solutions at scale. 

About the Role:  

A Triage Specialist is responsible for driving world-class production...

Tablet Command is seeking an experienced Product Support Specialist in the west coast region (other than California) to join our team. This role is a pre-sales and post-sales support role that bridges the gap between our technical solutions and fire service expertise. The ideal candidates will combine deep fire service knowledge with technical proficiency in Tablet Command's product offering.

Company Overview

Tablet Command is an enterprise SaaS company founded in 2012 by firefighters for firefighters and is the leading mobile incident command and response solution for fire departments across the U.S. The software increases situational awareness, speeds incident response, streamlines incident management, and improves firefighter accountability. Tablet Command has over 700 customers amongst 120 accounts in North America and Canada, including some of the country's largest metros and 911 centers.

Position...