Support Specialist

Job Title: IT Support Specialist

Classification: Specialist

Starting Hourly Rate: $20.46 (negotiable based on experience) / Pay Grade: 19

Location / Department: Xenia / Information Technology

Reports to: Systems Manager

Employment Status: Full Time

FLSA Status: Non-Exempt | Bargaining Unit

Hours: Full time, 40 hours per week (schedule includes daytime, evening and weekend hours)

Job Objective

To promote the mission and values of the Greene County Public Library. To carry out objectives and goals of the strategic plan to better serve the community. To perform a variety of ongoing technical and operational support duties necessary to maintain the library's computer network. To install, maintain, troubleshoot, and repair computers, printers, and other peripherals. To...

LAC Federal is seeking an experience Event Support Specialist to play a critical role in assisting in the formulation and execution of visit agendas, sequences of events, and logistical support for a variety of events, including visits from distinguished individuals, commemorative events, and community gatherings for Department of Defense installation.

RESPONSIBILITIES:

• Assist in the formulation and execution of visit agendas and sequences of events for various occasions, including visits from distinguished individuals, commemorative events marking historic milestones and anniversaries, and engaging community gatherings.
• Provide logistic support for events, including coordination of transportation, multimedia and visual information support, and ensuring accommodations
• Collaborate with event planners, coordinators, and stakeholders to ensure seamless execution of events, including coordinating schedules, managing logistics, and...

LAC Federal is seeking Research Support Specialists to provide ongoing maintenance of and support for a scientific and technical information library focusing on engineering and technical data. The Research Support Specialists will provide ongoing maintenance activities for a technical library collection, including collection and document development, cataloging, processing, circulation, deletion, and disposal. Duties will include provide research and reference support to requests using online/internet researching methods, as well as hardcopy/primary source research methods including multiple US Federal Government technical documents. Provides all management and maintenance for the print and online collections, managing subscriptions for research databases, technical literature.

RESPONSIBILITES:

• Access multiple government document repositories such as Defense Technical Information Center (DTIC) and other sources for technical specifications,...

The primary responsibility is to provide Help Desk support of network and desktop hardware, software and other agreed to end-user specific products. Serves as the interface between the end-user community (both internal and external) and the IT support staff.

Responsibilities

• Deliver first-level call resolution for desktop hardware, software, LAN, WAN, E-Mail, Web, Internet, Intranet and administrative computing related problems
• Log and diagnose issues reported to the Help Desk
• Provide process, procedure and troubleshooting documentation
• Coordinate the resolution of any application/software issues
• Perform standard reporting when required

Requirements

• High School graduate or equivalent required
• Education supplemented with technical, vocational or college level course work in Information Technology or Computer Science preferred
• Two years of...

Do you enjoy working with people while assisting government officials with case management/data processing and have a keen eye for detail in a fast-paced environment? Do you enjoy managing a team and ensuring excellent delivery for our government clients? If so, this position and TechOp Solutions is the place for you!

TechOp is seeking a motivated Supervisory Law Enforcement Support Specialist to work alongside Government Immigration professionals and manage a team of Data Entry Operators. On our team you will have the opportunity to grow professionally and develop your skills in a dynamic and supportive environment. Position location: Onsite at Government Facility

Position Responsibilities:

• Provide instructions to individuals on how to complete forms and complete check in procedures;
• Prepare administrative documentation;
• Coordinate Transportation logistics;
• Log information into government owned computer...

Do you enjoy working with people while assisting government officials with case management/data processing and have a keen eye for detail in a fast-paced environment? Do you enjoy managing a team and ensuring excellent delivery for our government clients? If so, this position and TechOp Solutions is the place for you!

TechOp is seeking a motivated Supervisory Law Enforcement Support Specialist to work alongside Government Immigration professionals and manage a team of Data Entry Operators. On our team you will have the opportunity to grow professionally and develop your skills in a dynamic and supportive environment. Position location: Onsite at Government Facility in:

Position Responsibilities:

• Provide instructions to individuals on how to complete forms and complete check in procedures;
• Prepare administrative documentation;
• Coordinate Transportation logistics;
• Log information into government owned computer...

Do you enjoy working with people while assisting government officials with case management/data processing and have a keen eye for detail in a fast-paced environment? Do you enjoy managing a team and ensuring excellent delivery for our government clients? If so, this position and TechOp Solutions is the place for you!

TechOp is seeking a motivated Supervisory Law Enforcement Support Specialist to work alongside Government Immigration professionals and manage a team of Data Entry Operators. On our team you will have the opportunity to grow professionally and develop your skills in a dynamic and supportive environment. Position location: Onsite at Government Facility

Position Responsibilities:

• Provide instructions to individuals on how to complete forms and complete check in procedures;
• Prepare administrative documentation;
• Coordinate Transportation logistics;
• Log information into government owned computer...

The Schoolinks Customer Success Team is continuing to grow as we bring on new customers. We're looking for a Customer Support Specialists to continue to build out our team providing world class customer support.

Responsibilities

• Manage incoming customer inquiries and perform root cause analysis to understand what problems user is facing.
• Customer inquiries will be handled over live chat and email.
• Create collateral and training videos for new features.
• Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.
• Keep records of customer interactions, process customer accounts and file documents.
• Take the extra mile to engage customers.
• Occasional night chat support

Requirements

• 2-3 years of customer service experience in SaaS
• Ability to clearly communicate both...

Do you enjoy working with people while assisting government officials with case management/data processing and have a keen eye for detail in a fast-paced environment? Do you enjoy managing a team and ensuring excellent delivery for our government clients? If so, this position and TechOp Solutions is the place for you!

TechOp is seeking a motivated Supervisory Law Enforcement Support Specialist to work alongside Government Immigration professionals and manage a team of Data Entry Operators. On our team you will have the opportunity to grow professionally and develop your skills in a dynamic and supportive environment. Position location: Onsite at Government Facility in:

Position Responsibilities:

• Provide instructions to individuals on how to complete forms and complete check in procedures;
• Prepare administrative documentation;
• Coordinate Transportation logistics;
• Log information into government owned computer...

Do you enjoy working with people while assisting government officials with case management/data processing and have a keen eye for detail in a fast-paced environment? Do you enjoy managing a team and ensuring excellent delivery for our government clients? If so, this position and TechOp Solutions is the place for you!

TechOp is seeking motivated Supervisory Law Enforcement Support Specialist to work alongside Government Immigration professionals and manage a team of Data Entry Operators. On our team you will have the opportunity to grow professionally and develop your skills in a dynamic and supportive environment. Position location: Onsite at Government Facility

Position Responsibilities:

• Provide instructions to individuals on how to complete forms and complete check in procedures;
• Prepare administrative documentation;
• Coordinate Transportation logistics;
• Log information into government owned computer...

Do you enjoy working with people while assisting government officials with case management/data processing and have a keen eye for detail in a fast-paced environment? Do you enjoy managing a team and ensuring excellent delivery for our government clients? If so, this position and TechOp Solutions is the place for you!

TechOp is seeking a motivated Supervisory Law Enforcement Support Specialist to work alongside Government Immigration professionals and manage a team of Data Entry Operators. On our team you will have the opportunity to grow professionally and develop your skills in a dynamic and supportive environment. Position location: Onsite at Government Facility in:

Position Responsibilities:

• Provide instructions to individuals on how to complete forms and complete check in procedures;
• Prepare administrative documentation;
• Coordinate Transportation logistics;
• Log information into government owned computer...

Do you enjoy working with people while assisting government officials with case management/data processing and have a keen eye for detail in a fast-paced environment? Do you enjoy managing a team and ensuring excellent delivery for our government clients? If so, this position and TechOp Solutions is the place for you!

TechOp is seeking a motivated Supervisory Law Enforcement Support Specialist to work alongside Government Immigration professionals and manage a team of Data Entry Operators. On our team you will have the opportunity to grow professionally and develop your skills in a dynamic and supportive environment. Position location: Onsite at Government Facility in:

Position Responsibilities:

• Provide instructions to individuals on how to complete forms and complete check in procedures;
• Prepare administrative documentation;
• Coordinate Transportation logistics;
• Log information into government owned computer...

Do you enjoy working with people while assisting government officials with case management/data processing and have a keen eye for detail in a fast-paced environment? Do you enjoy managing a team and ensuring excellent delivery for our government clients? If so, this position and TechOp Solutions is the place for you!

TechOp is seeking a motivated Supervisory Law Enforcement Support Specialist to work alongside Government Immigration professionals and manage a team of Data Entry Operators. On our team you will have the opportunity to grow professionally and develop your skills in a dynamic and supportive environment. Position location: Onsite at Government Facility in:

Position Responsibilities:

• Provide instructions to individuals on how to complete forms and complete check in procedures;
• Prepare administrative documentation;
• Coordinate Transportation logistics;
• Log information into government owned computer...

Do you enjoy working with people while assisting government officials with case management/data processing and have a keen eye for detail in a fast-paced environment? Do you enjoy managing a team and ensuring excellent delivery for our government clients? If so, this position and TechOp Solutions is the place for you!

TechOp is seeking motivated Supervisory Law Enforcement Support Specialist to work alongside Government Immigration professionals and manage a team of Data Entry Operators. On our team you will have the opportunity to grow professionally and develop your skills in a dynamic and supportive environment. Position location: Onsite at Government Facility in:

Position Responsibilities:

• Provide instructions to individuals on how to complete forms and complete check in procedures;
• Prepare administrative documentation;
• Coordinate Transportation logistics;
• Log information into government owned computer...

The Sales Support Specialist is responsible for assisting and improving the operations of the Sales Support department. The Sales Support department assists in fielding and answering sales-related inbound email and phone call inquiries from (Direct/Indirect) Sales Partners with the goal of increasing partner education, satisfaction and driving company revenue. This position promotes and provides excellent customer service to maintain strong professional relationships with Sales Partners while utilizing strong teamwork with their department peers, to ensure customer service is timely, efficient and of high quality.

Responsibilities

● Monitor and route incoming emails and phone requests into department tickets, liaison between departments to coordinate completion of requests.

● Answering general sales questions including but not limited to: supported equipment, additional services & account maintenance inquiries

● Review and update tickets...

Tier 1 Network Support Specialist

Astor & Sanders Corporation (Astor) is an award-winning IT solutions provider headquartered in McLean, VA and is seeking a Tier 1 Network Support Specialist. This is a full-time benefitted hybrid position based in the New Carrollton, MD area. This is a night shift opportunity with weekend support.

Roles and Responsibilities

• Actively monitor and analyze network outages using network monitoring tools such as HP Network Node Manager, eHealth, Riverbed Tools, and Statseeker
• Use tools to identify root causes, isolate problems, create tickets and escalate to Level 2 & 3 for resolution
• Provide regular status updates and reports
• Additional duties as assigned

Requirements

• Six months professional work experience
• No experience needed with a vocational...

About Pantheon

Pantheon is a 26 year old family-owned business guided by a steadfast commitment to purpose, performance, planet and philanthropy (the 4 "P"s of our Pantheon logo). Our mission is to deliver exceptional floor and wall surface solutions to the commercial architecture and design community, while embracing a deep commitment to environmental stewardship, social responsibility, and to our partners: our employees, vendors, clients and customers.

Job Description

We're on the hunt for a dynamic Sales Support professional to join our team, with a special focus on enhancing our engagement with architect and interior design clients. This role is not just about supporting sales; it's about elevating the client experience to unprecedented levels of excellence.

As a pivotal member of our sales support team, your mission will be multifaceted. You will be the linchpin in providing our clients with comprehensive...

LAC Federal is seeking Research Support Specialists to provide ongoing maintenance of and support for a scientific and technical information library focusing on engineering and technical data. The Research Support Specialists will provide ongoing maintenance activities for a technical library collection, including collection and document development, cataloging, processing, circulation, deletion, and disposal. Duties will include provide research and reference support to requests using online/internet researching methods, as well as hardcopy/primary source research methods including multiple US Federal Government technical documents. Provides all management and maintenance for the print and online collections, managing subscriptions for research databases, technical literature.

RESPONSIBILITES:

• Access multiple government document repositories such as Defense Technical Information Center (DTIC) and other sources for technical specifications,...

About GBG

GBG is the leading expert in global digital identity. We combine our powerful technology, the most accurate data coverage and our talented team to deliver award-winning location intelligence, identity verification and fraud prevention solutions.

With over 30 years’ experience, we bring together a team of over 1,250 dedicated experts with local industry insight from around the world to make it easy for businesses to identify and verify customers and locations, protecting everyone, everywhere from fraud.

Why you should be@GBG

• We make the world a safer place
• We trust each other and win together
• We are local experts in a global business
• We want you to be yourself
• We grow when you grow

About the team

Customer Support and Enablement

GBG IDology is known for delivering high level of customer support and satisfaction...

Currently Looking for a Full Time Support Specialist in San Antonio, TX (In Office Position)

Do you have a passion for making a difference in someone’s life? Are you looking for an opportunity to use your background and empathetic nature to work for a progressive, forward-thinking company where creativity is encouraged? Then the Support Specialist position is for you!

Requirements:

Full- Time, pay rate is $15.00 to $16.00 pr hr.

In Office position (Monday through Friday 8:00-5:00 p.m.)

Timekeeping and Data Entry tasks may include:

• Timekeeping support includes 1 Field Supervisor and a client caseload of 150 making sure to meet deadlines
• Verify...

In this role, you’ll be on the ground floor of this exciting operation ensuring that driver-partners have a smooth interaction and experience, while delivering exceptional service to the company's riders.

Client is on the cutting edge of mobility, building revolutionary technology that’s changing the way people get around. It's on-demand transit on a mass scale, a smarter transportation that’s friendly to our planet. As a Driver Support Specialist, you will have the opportunity to support a first-of-its-kind, intermodal transit service while gaining exposure to a fast-paced tech company.

As a Support Specialist, you will:

• Serve as the front line, supporting the company's driver-partners. 
• Thrive in a fast-paced environment tackling an array of customer issues.
• Become an expert on its services
• Deliver above-and-beyond customer service to the company's riders. 
• Notice even the...

The Customer Support Specialist, Employee Support at Tapcheck, will be the frontline ambassador, handling customer calls with precision and providing accurate solutions to queries and concerns. This role involves mastering our customer-facing features, guiding users through troubleshooting, and ensuring a positive customer experience. Beyond resolving issues, you will collaborate cross-functionally to drive key support metrics, contribute to the training of new team members, and actively participate in creating a distinctive customer service culture that sets Tapcheck apart as an Earned Wage Access provider. 

What You’ll Do:

• Engage with Customers: Handle incoming customer calls with a focus on delivering accurate and satisfactory responses to their inquiries and concerns. 
• Customer Satisfaction Enhancement: De-escalate situations involving dissatisfied customers by providing patient assistance and empathy,...

The Customer Support Specialist, Balance Support will be the frontline ambassador, handling customer calls with precision and providing accurate solutions to queries and concerns. This role involves mastering our customer-facing features, guiding users through troubleshooting, and ensuring a positive customer experience.

Beyond resolving issues, this role will include collaborating cross-functionally to drive key support metrics, contributing to the training of new team members, and actively participating in creating a distinctive customer service culture that sets Tapcheck apart as an Earned Wage Access provider. Your expertise will extend to processing reports from various payroll software, understanding time clock functionality, and efficiently managing data to ensure seamless support.

What You’ll Do:

• Responsive Customer Engagement: Respond promptly to incoming customer inquiries with a focus on delivering accurate and satisfactory...

Are you intrigued by the prospect of joining a vibrant team of dedicated technicians delivering attentive, empathetic customer service? Do you have a genuine passion for computers and relish the opportunity to tackle technological puzzles? Are you in pursuit of a reputable company that offers abundant avenues for career growth? If your response is affirmative, then DenaliTEK might just be the ideal workplace for you!

Role Overview:

As a Technical Support Specialist at DenaliTEK, you'll play the role of the unsung hero, providing exceptional technical assistance to our valued customers. Whether it's troubleshooting perplexing error messages or guiding users through intricate setups, your adept problem-solving skills and commitment to customer satisfaction will be at the forefront.

What You'll Do:

• Offer prompt and effective technical support through various channels, including onsite visits, phone calls, and emails.

...

Accord is seeking a Community Support Housing Specialist to support individuals with mental health or developmental disabilities in the community to help them reach their personal goals and find stable housing resources. If you want to make a difference in the lives of people with disabilities, check us out!

Look what we offer:

$1500 New Hire Bonus AND much more:

• Comprehensive medical, dental, and vision
• Life-insurance, short and long-term disability at no cost to you
• Retirement plans such as 403B, 403B employer match, and savings programs
• Vacation/PTO starting at 120 hours in year 1
• Education assistance, company-paid holidays, a floating holiday, and FMLA pay

AND COMPENSATION BASED ON EXPERIENCE AND EDUCATION

In this role, you will:

Be an essential employee to the well-being of the people we support. You will...

About the Field Services Team

The Field Services team is a group of dedicated professionals who have a single purpose to deliver the highest level of customer experience to clients. The Field Services team works in partnership with their clients to ensure that their technology service needs are met and expectations are exceeded. As a member of this team, you’ll be part of a culture that values high quality and personable support, respects the diverse qualities we all bring to problem solving, and is deeply passionate about our clients. We are looking for someone who is motivated to learn, thoughtful and courteous, proactive, communicative and driven to continuously improve.

About the Role

As a Field Services Team member, you’ll collaborate with customers who are seeking your assistance, guidance, and knowledge about technology. You will also have the opportunity to learn from everyone at Varsity from our management team to...

Position Title: HQE-SM Administrative Support Specialist

Company: ACT1 Federal LLC

Location: Hurlburt Field, FL

About ACT1 Federal: Delivering mission-critical solutions and industry-leading talent to advance the missions of the partners, organizations, and communities we serve.

As a HQE-SM Administrative Support Specialist, you will help the 705th Training Squadron (705 TRS) fulfill its mission providing advanced Air Component education and Command and Control process improvements. The 705 TRS utilizes HQE-SMs (retired one- to four-star generals) to provide essential mentoring, guidance, and senior perspectives at Joint exercises, senior level summits, and Command and Control courses.

• Planning, building, and managing the HQE-SM program schedule and budget

• Engaging with protocol officers at other CONUS/OCONUS bases
• Providing appropriate security clearance information and requests
• Working closely with...

Do you have a customer-first mindset and love playing Kahoot!? Then, this could be an exciting opportunity for you!
We are looking for a sales support specialist who will work with amazing colleagues at our office based in Austin, Texas, USA. The sales support specialist will provide assistance and support to the sales team by responding to customer inquiries and processing orders. The role plays a crucial role in ensuring smooth sales operations and customer satisfaction. The role reports to Team lead Customer Care US.

If you are ready to join us in making learning awesome and support Kahoot!'s customers, we strongly encourage you to apply!

About Kahoot!
The Kahoot! Group is on a mission to make learning awesome! We want to empower everyone, including children, students, and employees to unlock their full learning potential. Our Kahoot! learning platform makes it easy for any individual or corporation to create, share, and host...

Principal Function: The Logistics Support Specialist is responsible for interacting with customers, independent contractors, and internal departments while providing exceptional customer service in response to their inquiries, concerns, and requests about NOW Courier’s services.

Essential Duties and Responsibilities: Duties include, but are not limited to:

• Provides telephone support for customers, independent contractors, internal departments, and employees.
• Receives, processes, and verifies the accuracy of orders from customers while utilizing NOW Courier computer database.
• Provides quotes and enters orders to customers based on delivery information, mileage, customer requests, weight restrictions, and any additional fees incurred.
• Maintains address database.
• Files and maintains assigned driver manifests and other assigned documents according to record retention guidelines and...

We are looking for a per diem Peer Support Specialist to join our team in Sussex County, Delaware. The Peer Support Specialist plays a crucial role in the recovery process as individuals attempt to navigate behavioral health systems and recovery resources. Peer Support Specialists educates and empowers individuals by assisting them in developing a strong, stable recovery support system. Some core job responsibilities include conducting support meetings, offer service linkage as specified on the care plan, and responding to residents' emergencies as needed. Ultimately, you will work directly with the residents to assist individuals with self-care and self-awareness, encouragement and support, teaching coping skills and the positive benefits of long-term recovery.

If you’re flexible with working evenings and weekends, that’s a big plus!

***A $1.00 shift differential is available for 2nd shift...