Success Manager

At CADDi, we're looking for a skilled Customer Success Manager to join our team and play a crucial role in ensuring client satisfaction and driving growth.  This position offers dynamic and hands-on experience, and you'll wear multiple hats and contribute to various customer-facing functions at CADDi.

What your days will look like:

• Customer Onboarding
• Lead new customer onboarding, focusing on adoption and satisfaction within the initial period of use
• Deliver persona-specific training and communicate technical information simply and effectively
• Customer Discovery and Relationship Building
• Become a trusted advisor by developing multi-level relationships with key stakeholders, including executive sponsors and champions
• Conduct regular meetings, visits, and business reviews to nurture these relationships and ensure their use case...

Introduction

Slip Robotics is a venture-backed, supply chain robotics startup that provides robots-as-a-service for automated truck loading/unloading in under 5 minutes. 23% of a truck driver’s workday is typically wasted idling and waiting for their truck to be loaded/unloaded at a dock, while forklift drivers face constant pressure to quickly load/unload freight despite the high risks of damage and injury. SlipBots auto-load/unload all types of trucks in less than 5 minutes to increase safety, speed, and savings across the supply chain. Slip is headquartered in Atlanta, GA and serves multiple Fortune 500 customers in 24/7 production manufacturing and logistics operations throughout North America. We're looking for motivated people to join our team to help fuel our growth and modernize the supply chain.

Position Overview

At Slip Robotics, the role of Customer Success Manager is pivotal in ensuring customer satisfaction and...

The Client Success Manager at Negativ is responsible for overseeing project planning, client relationship management, and team coordination to ensure successful project delivery and long-term client satisfaction. This role involves managing resources, maintaining quality control, and effectively communicating project status to all stakeholders.

Key Responsibilities:

• Project Planning & Strategy:
• Develop detailed project plans, including scope, timeline, and budget.
• Define milestones, deliverables, and key performance indicators (KPIs) for each project.
• Identify potential risks and create mitigation strategies to meet project objectives.
• Client Management:
• Serve as the primary point of contact for clients, ensuring their needs and expectations are met.
• Conduct regular client meetings to provide updates, gather feedback, and align...

Company Background

• eVisit, headquartered in Mesa, AZ, is a telemedicine software company seeking to revolutionize healthcare delivery by creating physician-first tools that fundamentally simplify healthcare. Our
• HIPAA compliant telemedicine software was built for providers, by medical physicians, to optimize patient flow and boost practice revenue; while providing added convenience and high-quality care to patients, whether at work, home, or on the road.
• eVisit is the fastest growing telemedicine software platform. The company is comprised of a unique team of talented individuals whose experiences are driven from backgrounds in healthcare and software development fields.

Customer Success Manager

• As a member of the Customer Success Organization, the Customer Success Manager will be responsible for managing the customer’s lifecycle journey, positioning him/herself as a partner and trusted...

ButterflyMX is a rapidly growing proptech startup that makes property access simple for owners, staff, residents, and visitors. Our solutions are relied upon by more than 15,000 multifamily, commercial, student housing, and gated communities around the world including those developed, owned, and managed by the most trusted names in real estate. 

Fantastic people are the key to our success. As a distributed, mostly remote workforce, we’re looking for more smart, passionate, collaborative, and down-to-earth individuals to join our growing team. Our culture is transparent and flexible; our benefits range from a 401(k) match to quarterly stipends for self-care; and while we work incredibly hard to improve the experience of everyone who lives, works, and visits our communities, we always have time for a good laugh. 

ButterflyMX is looking for a people-oriented Client Success Manager who is excited about...

Welcome to Centage, we’re happy you’re applying! We think the most important thing about Centage, about working anywhere, in fact, is the people and how they interact.

At Centage we foster an environment of caring, helpful, considerate, and empathic people. We think that’s the best environment to foster excellence and it is one of the things we care most about in our hiring process. If you are empathic and able to talk with humility and encourage others to thrive, we want to hear from you!

We don’t want brilliance without empathy. We don’t want creators who don’t share. We don’t want rock stars that don’t contribute to the community.

What it’s like to be a Customer Success Manager (CSM)

Centage is looking for a high-energy, organized, and ambitious CSM to join our growing B2B SaaS company’s mission to bring innovative financial technology to the SMB market. Your focus will be on customer loyalty and growth, through building long-term client...

About Journey

Journey is the leading proactive mental health solution for modern companies. Our mission is to help all people live happier, healthier, less stressed lives. We are a rapidly growing tech startup, and we work with care and intention to create a high-performance company with the following in mind:

• Speed Wins. Make decisions, move quickly, and know that if things go wrong, it’s okay for you and the company. 
• Intuition, Then Data. We’re a data-driven company. We start with our instincts and then use data to validate our decisions and improve.
• Miles, Not Inches. Thinking small is a self-fulfilling prophecy. Favor bold ideas over incremental changes.
• Customer-Obsession. We are obsessed with helping all people to live happier, healthier lives. We accomplish this by knowing our customers incredibly well and finding ways to make...

Who are we?

At CybelAngel, we see beyond perimeters to protect businesses from the most critical digital threats. Our 180+ team members around the world provide cybersecurity solutions to Fortune 500 Global companies. Our advanced software, and our expert cyber analyst team, detect and resolve critical threats, long before they fall into the hands of cyber criminals.

It’s only the beginning. At CybelAngel, our capabilities expand every day to cover new risks and new possibilities. Beyond perimeters. Join us!

With offices in Boston, Paris, and London, CybelAngel’s global footprint allows for a thriving hybrid and remote work environment. We are proud of our culture of ambition and high commitment to ethics.

Our values:

• Be Curious

• Be Bold
• Stronger Together

Your mission:

You will be the point...

Amaze Health is a virtual healthcare company unlike any other. We provide concierge-style virtual care at the touch of a button. It’s like having that “doctor friend” everyone wishes they had for anything health-related (current health concern, illness, accident, chronic condition, mental health, etc.). Amaze is the always-accessible, independent healthcare partner dedicated to empowering our patients with all the care, tools and resources they need to thrive within an increasingly complex and difficult US healthcare system. We don’t just take care of people; we partner with them and change lives. Join our innovative team as we transform healthcare in America, one patient at a time

We’re on the lookout for an Account Manager who can foster long-lasting and trusting relationships with our clients. Your role will involve building strong connections with customers and engaging with key business leaders and stakeholders. As an Account Manager, you’ll be the go-to person for...

About Foresight:  

Foresight is an AI-driven construction project management platform designed to accelerate capital project delivery. It helps owners and contractors manage major and megaprojects efficiently by: 

• Addressing the challenges of megaprojects—investments exceeding $1 billion—by reducing inefficiencies and minimizing waste. 

• Automatically identifying priorities, risks, and action plans from Primavera P6 and Microsoft Project data, placing the project schedule at the center of decision-making for project planners and controllers. 

Key achievements and strengths include: 

• 10x growth in monthly recurring revenue in 2023. 

• Delivering exceptional results for blue-chip clients and driving explosive contract growth. 

• Backed by over 15 years of research and construction industry experience, positioning Foresight at the forefront of transforming...

QualiteSoft Inc is seeking a dedicated and proactive Customer Success Manager to join our team and help drive customer satisfaction and retention. In this role, you will be the primary point of contact for our clients, ensuring they derive maximum value from our products and services. You will work closely with customers to understand their needs, provide tailored solutions, and advocate for their requirements within the organization. Your goal will be to foster long-lasting relationships and facilitate the customers' journey towards achieving their business objectives. By identifying opportunities for upselling and cross-selling, you will contribute to the growth of the company while enhancing the overall customer experience. We are looking for someone with excellent interpersonal skills, a deep understanding of customer needs, and a commitment to excellence in service delivery. If you thrive in a collaborative environment and are passionate about helping customers succeed, we...

Team OMG

OrderMyGear (OMG) is the market-leading technology for promotional product distributors, apparel decorators, team dealers, and suppliers to sell branded merchandise across channels. OMG continues to push boundaries, shaping the future of group online commerce. We approach challenges as opportunities and continue building a Team of OMG’ers who work hard, welcome change, and live out our Magic.

So come join us at OMG! You can play a pivotal role in this rapidly changing industry as we scale our platform and improve the eCommerce experience for our clients and their customers.

Our Magic

TEAM IS EVERYTHING

We Invest in Each Other

We Create Solutions

We Enjoy the Ride

EMBRACE IT. OWN IT. ALL IN.

Client Success @ OMG

As Manager of the Client Success team, you will lead a team focused on client retention, expansion, and overall satisfaction. This role is responsible for building long-term relationships with...

ForceMetrics™ mission is to transform data for social change. We’re striving to make a positive community impact by helping public safety and government agencies better utilize data to benefit every individual. By bringing data-driven innovation to dated systems and processes, ForceMetrics is empowering responders to make better, more informed decisions in the moment, ultimately working to solve some of the toughest societal problems.

The Client Success Manager will be a key member of the team responsible for ensuring successful onboarding to the adoption of the ForceMetrics platform by our partner departments and agencies. You will work closely with ForceMetrics leadership, Product, Sales, and Operations teams to implement client success strategies and measure their impact.

Requirements

• Proven ability to build and manage relationships internally and externally, preferably in a B2G SaaS environment. 
• Previous...

About the Company:

ArcSite is the premier provider of mobile sketching and drawing-based takeoff and estimate solutions. It is relied upon by designers, field salespeople, technicians, and inspectors to create exceptional drawings on both mobile devices and laptops, from anywhere, without the steep learning curve of traditional CAD applications. ArcSite helps businesses close deals immediately while saving hours each week by efficiently generating quotes and takeoff reports.

Our dynamic team is dedicated to making CAD available to more people globally. We're a team of skilled and innovative individuals, committed to revolutionizing our customers' design experiences. At ArcSite, where innovation meets customer focus, you have the opportunity to elevate your career. Join us in shaping the future of drawing.

About the Role:

ArcSite is actively seeking a talented, energetic, and highly motivated professional to become an...

The Lead, Customer Success Manager will join the expanding Customer Success team as a player/coach, serving as both a hands-on contributor and mentor a team of 4-6 Customer Success Managers. The role involves ensuring clients receive a smooth experience from onboarding to post-launch support.  

The Lead, Customer Success Manager will spend 70% of their time coaching and mentoring the team and the other 30% driving client satisfaction, continued growth and expansion opportunities. You will be working closely with other members of the Customer Success team to support your book of business and work cross functionally with other teams like Sales and Marketing to support product adoption. You will also have the opportunity to advocate for your customers and work with internal teams to provide feedback to Product, create advocacy opportunities for Marketing, expansion opportunities for Sales & Partnerships, and visibility into use cases and customer health for the...

Are you an experienced client partner or digital account manager looking to make your mark in a start-up environment?

Good news:

Speak4 is looking for an organized team player and personable Partner Success Manager to join our growing team.

The Company:

Speak4 is a technology start-up that makes it simple for organizations to empower their supporters to speak up for causes they believe in via an innovative, frictionless digital advocacy platform. Speak4 was created by a team of experienced marketers, skilled technologists, and award-winning digital strategists who wanted a better tool to help organizations mobilize grassroots support online.

The Candidate:

The ideal candidate will have experience in the digital, marketing, or advocacy spaces with a zeal for making a difference with high-caliber work. They thrive on the frontlines of our business, supporting partners with best-in-class advocacy...

Hello, College Admissions Coaches!

My name is Tony and I am the CEO at College Admission Secrets – We have been helping high school students and their families achieve their college admissions goals for over 14 years. We have a deep understanding of the complex and ever-changing college admissions landscape, and we are committed to staying on top of the latest trends and best practices to provide you with the most effective guidance possible. 

We are looking for a motivated College Admissions Coach specializing in College Admissions, who will play a pivotal role in ensuring prospective students and their families have a smooth and successful experience throughout the admissions process. Your primary focus will be on building strong relationships with students, guiding them through the complexities of college applications, and ultimately maximizing their chances of gaining admission to their desired institutions.

This is a full-time...

Hello, College Admissions Coaches!

My name is Tony and I am the CEO at College Admission Secrets – We have been helping high school students and their families achieve their college admissions goals for over 14 years. We have a deep understanding of the complex and ever-changing college admissions landscape, and we are committed to staying on top of the latest trends and best practices to provide you with the most effective guidance possible. 

We are looking for a motivated College Admissions Coach specializing in College Admissions, who will play a pivotal role in ensuring prospective students and their families have a smooth and successful experience throughout the admissions process. Your primary focus will be on building strong relationships with students, guiding them through the complexities of college applications, and ultimately maximizing their chances of gaining admission to their desired institutions.

This is a full-time...

Squiz is looking for a Partner Success Manager to join our partnerships team. You’ll support and grow our business in the US, and globally, through identifying and nurturing strategic partnerships and alliances.

We’re looking for someone experienced in SaaS business models with specific experience working with system integration partners. We are looking for someone who is passionate about building and monetizing SI relationships with the ability to drive scalable partnerships in collaboration with internal teams. Your work will contribute to our mission of helping organizations to improve services online that improve lives offline.

We’re location-flexible (West Coast Preferred). This role is open to all candidates in the United States.

The successful candidate for this role is: 

• Is a highly motivated individual, who takes accountability for and ownership of their work outputs
• Has strong...

PhotoShelter is the world leader in Digital Asset Management (DAM) and content workflow solutions. Our tools help marketing and creative teams manage their visual assets in the cloud. Nearly 2,000 world class brands rely on the PhotoShelter Platform to manage, distribute and deliver creative content to their audience. Customers include Major League Baseball, the NFL, NASCAR, Delta Airlines, Wendy's, Special Olympics, FreshDirect and more.

We are seeking a seasoned Customer Success Manager (CSM) to join our Enterprise team and lead the success of our most strategic accounts in the Sports vertical. This role requires a proactive professional with a passion for building strong relationships and driving superior customer value. The ideal candidate will possess deep social media expertise, exceptional communication skills, and a commitment to exceeding client expectations - and a love of sports and sports business.

Responsibilities

...

Curenta is seeking a driven and strategic Customer Success Manager to ensure our clients maximize the value of our AI and B2B solutions. In this role, you will be responsible for building and maintaining strong client relationships, driving product adoption, and transforming satisfied customers into long-term advocates for Curenta. The ideal candidate is skilled in understanding customer needs, problem-solving, and collaborating with internal teams to enhance customer experiences. This position demands a proactive approach to customer retention and growth through data-driven insights and optimization strategies.

Requirements

Customer Success Manager Responsibilities:

• Serve as the primary point of contact for customers, ensuring a seamless onboarding process, adoption of the product, and ongoing satisfaction.
• Drive customer retention and growth by understanding the business needs of each client and proactively...

CircleLink is seeking a motivated Senior Customer Success Manger to help us tackle the $600B problem of chronic condition health in America.

This role will report directly to the CEO, have one CSM report, and have room for growth as our operations scale. This is a unique opportunity to join a mission-driven company on the road to break-even and set to grow ~50% in the second half of 2024.

Ideally, candidates will have 5+ years’ experience in healthcare roles such as customer success/service, consulting, professional services, or healthcare account management. Candidates with no healthcare experience will also be considered.

We offer competitive salary, 90% health coverage, commission, equity and an unlimited vacation policy.

Job functions:

• Lead the entire post-signature revenue function ("Customer Success")
• Manage customer on-boarding and happiness
• Management of one customer success manager, with room for growth...

Worth AI is on the lookout for a dedicated Customer Success Representative/Manager who is passionate about helping customers achieve their goals using our innovative AI solutions. As part of our dynamic team, you will be instrumental in driving customer satisfaction and long-term success by fostering relationships and ensuring customers gain maximum value from our products.

Your role will involve onboarding new clients, understanding their unique needs, and providing tailored support to enhance their experience. You will act as a strategic partner, helping clients navigate our platform effectively and instilling confidence in our technology.

Join us at Worth AI as we reshape the landscape of decision-making powered by AI, and become a key player in our commitment to delivering exceptional customer experiences.

Responsibilities

• Onboard new customers and provide training to ensure they are equipped to use our AI solutions effectively.
• Build...

Join us at Seeq as we elevate our customer experience with a pivotal Customer Success Manager position, reporting to our Director of Revenue Operations. As the Customer Success Manager, you are a proactive and hands-on leader who is a trusted advisor to our customer success team and leaders. You are dedicated to optimizing the customer success functions through process, analysis, and tools to reach our customer revenue objectives. 

You will be responsible for building strong relationships with other functional departments to influence decisions, identifying opportunities for business efficiencies (productivity improvement, use cases for technology/automation, process optimization), developing analytical views/dashboards to drive decision-making, and supporting the development as well as tracking against our financial budget. Ultimately, you will help drive business transformation and operational excellence in designing a world-class customer success model and...

Position Summary:

The American Hotel & Lodging Association is seeking a Manager of Allied Success and Engagement to be responsible for supporting the Strategic Partnership & Business Development team by creating, managing, and delivering on all aspects of event and initiative sponsorships, a key driver of AHLA’s non-dues revenue, and ensuring customer success. By treating sponsorship as part of an actively managed relationship, the manager will support relationship leads with sponsorship prospecting, contracting, invoicing, and management of deliverables.  Through ongoing research and comparative analysis, the manager will ensure AHLA is maximizing sponsorship revenue and providing best-in-class sponsorship benefits and experiences.  The manager will assist in updating member data and information for member profile documents and in AHLA’s CRM system.

Responsibilities:

• Collaborate cross-functionally (across...

FlowX is a leading provider of AI-powered application modernization solutions, dedicated to expediting the digital transformation journey for global financial institutions. Through its innovative solutions, clients realize swift ROI, substantial cost savings, and unlock new revenue opportunities. Recently, FlowX secured the largest Series A funding round for enterprise software over the past two years.

Mission

FlowX.ai is seeking a Customer Success Manager to to own client relationships and drive long-term partnerships with our customers c-suite.

As a Customer Success Manager, your goal is to be a strategic consultant for our enterprise clients, particularly in the financial services sector, and help them leverage FlowX.ai to successfully build modern digital platforms swiftly and efficiently, and accelerate modernization of their systems and infrastructure. You are responsible for driving account strategy, leading revenue generation through both...

We seek a proactive and visionary Customer Success Manager with experience working in the restaurant arena to establish and lead our Customer Success department. This role is pivotal in enhancing customer experience, driving product adoption, and ensuring our clients achieve their desired outcomes. The ideal candidate will have a strong background in customer success, project management, and team building, with a passion for fostering lasting customer relationships.

If you are passionate about creating exceptional customer experiences and are excited about the opportunity to build a Customer Success department from the ground up, we’d love to hear from you!

Key Responsibilities:

1. Department Setup:
• Develop and implement the vision, strategy, and objectives for the Customer Success department.
• Create scalable processes and best practices for onboarding, engagement, and retention.
• Collaborate with...

Job Overview:

Curenta is seeking a driven and strategic Customer Success Manager to ensure our clients maximize the value of our AI and B2B solutions. In this role, you will be responsible for building and maintaining strong client relationships, driving product adoption, and transforming satisfied customers into long-term advocates for Curenta. The ideal candidate is skilled in understanding customer needs, problem-solving, and collaborating with internal teams to enhance customer experiences. This position demands a proactive approach to customer retention and growth through data-driven insights and optimization strategies.

Customer Success Manager Responsibilities:

• Serve as the primary point of contact for customers, ensuring a seamless onboarding process, adoption of the product, and ongoing satisfaction.
• Drive customer retention and growth by understanding the business needs of...

Who We Are

Titan Cloud is a market-leading provider of Fuel Asset Optimization, which helps the world’s largest and most complex

convenience stores, fleets and their suppliers reduce compliance risk, drastically decrease overall asset maintenance

costs, and increase revenue and overall fuel yield. For our customers, we are the enterprise software platform and

system of record that ties together their environment, fuel, store operations and maintenance departments. Our

customers save millions a year from reducing lost sales, improving customer experience, mitigating fuel loss, reducing

excessive maintenance bills, and reducing environmental reserves and fines.

Our Mission Statement

We connect people, equipment, and facilities to maximize the operational efficiency and minimize the environmental

impact of every fueling facility in the world.

About the Role

As a...

Are you a driven and experienced Call Center Manager looking to advance your career?  

If so, Kooner Fleet Management Solutions wants you to join our growing team! The Call Center & Customer Success Manager will be responsible for overseeing our call center and customer support operations. If you are a tactical leader with a passion for customer service in the transportation industry, we invite you to join our dynamic team and contribute to our ongoing commitment to excellence.

Why Kooner Fleet Management Solutions? 

With over 8 years of experience in the industry, Kooner Fleet Management Solutions is recognized as one of the leading providers of truck maintenance and emergency repair services in the United States. Our commitment to providing efficient and reliable truck maintenance and repair services ensures that our clients' trucks and trailers remain in top condition, allowing them to operate safely...