Service Coordinator
Firetrol Protection Systems
Austin, texas
Founded in 1984, Firetrol is the national leader in fire protection & life safety services. In our Austin Texas location, we are currently seeking an Service Coordinator to join our team of over 1,000 of the best fire protection professionals in the industry.
Support the Department Manager with scheduling service teams.
Support the service teams by confirming the quality of their field work and their appearance as service calls are being performed. By working with our service teams you will improve our services by training with best techniques, documentation and customer interaction.
Coordinate all of the Service department’s field work force (Alarm) directly.
- Customer satisfaction
- Enforce policies
- Positive reinforcement
- Scheduling
- Ordering / Staging Material
- Be capable of working in both an office setting and field as needed to both schedule and perform...