Production Support

Tablet Command is seeking an experienced Product Support Specialist in the east coast and midatlantic region to join our team. This role is a pre-sales and post-sales support role that bridges the gap between our technical solutions and fire service expertise. The ideal candidates will combine deep fire service knowledge with technical proficiency in Tablet Command's product offering.

Company Overview

Tablet Command is an enterprise SaaS company founded in 2012 by firefighters for firefighters and is the leading mobile incident command and response solution for fire departments across the U.S. The software increases situational awareness, speeds incident response, streamlines incident management, and improves firefighter accountability. Tablet Command has over 700 customers amongst 120 accounts in North America and Canada, including some of the country's largest metros and 911 centers.

Position Summary

The...

Our client, who specialize in seaport tractors especially designed to support sea-port, industry and logistic operations has a direct hire position in their Miami, FL office. As a  dealer they support new equipment sales, spare parts and technical support. 

Position

Product Support Mechanical Technician - Entry Level

As a Product Support Mechanical Technician based in Miami, you will be responsible for providing customers with in-office support, troubleshooting, and providing solutions for EV tractor equipment. In this position, reading and understanding of mechanical, electrical, and hydraulic schematics, work closely with customers, internal teams, and product engineers to ensure optimal product functionality, performance, and reliability.

• Use proven technical expertise on proper maintenance and operation procedures
• Provide guidance and support in troubleshooting malfunctions efficiently
• Establish and...

Our client, who specialize in seaport tractors especially designed to support sea-port, industry and logistic operations has a direct hire position in their Mimai, FL office. As a  dealer they support new equipment sales, spare parts and technical support. 

Position

Automotive Product Support Technician - Entry Level

As a Product Support Analyst based in vibrant Miami, you will play a pivotal role in ensuring the optimal functioning of our network equipment across the entire American continent, from Canada to Chile. Utilizing your technical expertise and demonstrating a strong commitment to continuous learning, you will be a driving force in:

• Use proven technical expertise on proper maintenance and operation procedures;
• Provide guidance and support in troubleshooting malfunctions efficiently;
• Establish and maintain effective communication channels with distributors to address support-related inquiries...

Product Support Specialist - Entry Level

As a Product Support Technician based in Miami, you will be responsible for providing customers with in-office support, troubleshooting, and solutions for our EV tractor equipment. In this position, you will utilize your expertise in mechanical, electrical, and hydraulic schematics while demonstrating a strong commitment to continuous learning.

• Strong knowledge with reading electrical and mechanical schematics

• Handling emails, including inquiries about part numbers and technical questions.

• Managing parts, ensuring accurate identification, and timely delivery.

• Locating drawings and identifying correct parts for customers.

• Diagnosing and troubleshooting fault codes.

• Reading wiring schematics and contacting engineers for further diagnostics.

• Following up with dealers to ensure timely and accurate resolution of issues.

• Conducting team meetings to discuss ongoing issues, share...

Ready to Ignite your career and work alongside some of the most innovative and brightest professionals in innovative technology? Join us and unleash your potential working in an Agile environment while modernizing enterprise systems and applications needed to support the men and women charged with safeguarding the American people and enhancing the Nation’s safety, security, and prosperity.

!!! Long-Term Government Contract for Leading Edge Technologies !!!

As a SharePoint Production Support developer, you will offer your experience as part of a dynamic and passionate team of industry-leading individuals supporting the best practices in Agile Software Development for the Department of Homeland Security (DHS). You will bring creative ideas to solve complex problems, both technical and procedural at the team and portfolio levels. The ability to be adaptable and to work constructively with a technically diverse and geographically separated team will be key to the overall...

Product Support Specialist - Entry Level

As a Product Support Technician based in Miami, you will be responsible for providing customers with in-office support, troubleshooting, and solutions for our EV tractor equipment. In this position, you will utilize your expertise in mechanical, electrical, and hydraulic schematics while demonstrating a strong commitment to continuous learning.

• Strong knowledge with reading electrical and mechanical schematics

• Handling emails, including inquiries about part numbers and technical questions.

• Managing parts, ensuring accurate identification, and timely delivery.

• Locating drawings and identifying correct parts for customers.

• Diagnosing and troubleshooting fault codes.

• Reading wiring schematics and contacting engineers for further diagnostics.

• Following up with dealers to ensure timely and accurate resolution of issues.

• Conducting team meetings to discuss ongoing issues, share...

Product Support Specialist - Entry Level

As a Product Support Technician based in Miami, you will be responsible for providing customers with in-office support, troubleshooting, and solutions for our EV tractor equipment. In this position, you will utilize your expertise in mechanical, electrical, and hydraulic schematics while demonstrating a strong commitment to continuous learning.

• Strong knowledge with reading electrical and mechanical schematics

• Handling emails, including inquiries about part numbers and technical questions.

• Managing parts, ensuring accurate identification, and timely delivery.

• Locating drawings and identifying correct parts for customers.

• Diagnosing and troubleshooting fault codes.

• Reading wiring schematics and contacting engineers for further diagnostics.

• Following up with dealers to ensure timely and accurate resolution of issues.

• Conducting team meetings to discuss ongoing issues, share...

Join the Life is Good Production Team!

You ensure Life is Good customers receive orders that make them smile!

At Life is Good, we understand that our employees' well-being is the cornerstone of our success. We are dedicated to providing a supportive and thriving work environment and offer exceptional healthcare and paid time off that reflects our commitment. We work hard and have lots of fun together with onsite games, activities, and events.

What you do makes a difference. Your work helps spread the power of optimism to a growing community of people who believe optimism is the most powerful way to live a healthy, fulfilling life. What's even better? Life is Good donates 10 percent of annual net profits to The...

Product Support Technician - Entry Level

As a Product Support Technician based in Miami, you will be responsible for providing customers with in-office support, troubleshooting, and solutions for our EV tractor equipment. In this position, you will utilize your expertise in mechanical, electrical, and hydraulic schematics while demonstrating a strong commitment to continuous learning.

• Provide expertise on proper maintenance and operation procedures.
• Establish and maintain effective communication channels with distributors to address support-related inquiries promptly.
• Analyze and assess distributors feedback to improve troubleshooting support and refine parts identification.
• Conduct training sessions on client products for distributor personnel on effective troubleshooting, operation and usage of virtual tools.
• Coordinate and follow up on new equipment commissioning with distributors;
• Assist our distributors in...

We are seeking a dedicated and client-focused Product Support Specialist to join our team. In this role, you will be the primary point of contact for clients and internal employees addressing their inquiries, troubleshooting technical issues, and ensuring a positive client experience. The ideal candidate has excellent communication skills, a problem-solving mindset, and a passion for helping others.

The work schedule for this position is 8a-5p PST (11a-8p EST)

Key Responsibilities:

• Respond to clients/employees via phone, email, and Microsoft Teams in a timely and professional manner.
• Diagnose and troubleshoot issues related to company software, providing clear and concise solutions.
• Escalate complex problems to higher-level support when necessary, ensuring proper documentation of the issue.
• Follow up with clients to ensure full resolution of issues and satisfaction with the...

Duties:

1. Customer Point-of –Contact for Product Support related issues, items, and opportunities.  Represent & lead Breeze-Eastern’s aftermarket commitments and objectives.
2. Utilize existing programs, policies, and procedures to meet company defined goals.
1. Perform analysis and measurements to identify and implement improvements to TAT, cost, quality, and customer service.
2. Discharges the duties and responsibilities so that schedules, deliveries, quality levels, and cost goals are achieved.
3. Establish pricing policies and perform pricing reviews.
4. Ensures Contract adherence and Compliance.
3. Coordinates the management, allocation, monitoring, and analysis of the department budget, personnel resources and performance, and other product support related tasks.  Supports the development and implementation of the Strategic and Tactical Planning process for aftermarket / product support sectors (not...

Our client, who specialize in seaport tractors especially designed to support sea-port, industry and logistic operations has a direct hire position in their Mimai, FL office. As a  dealer they support new equipment sales, spare parts and technical support. 

Position

Automotive Product Support Technician - Entry Level

As a Product Support Analyst based in vibrant Miami, you will play a pivotal role in ensuring the optimal functioning of our network equipment across the entire American continent, from Canada to Chile. Utilizing your technical expertise and demonstrating a strong commitment to continuous learning, you will be a driving force in:

• Use proven technical expertise on proper maintenance and operation procedures;
• Provide guidance and support in troubleshooting malfunctions efficiently;
• Establish and maintain effective communication channels with distributors to address support-related inquiries...

DocMe360 is seeking a proactive and detail-oriented WordPress Product Support Specialist to join our WordPress team for the Department of Veterans Affairs (VA). In this role, you will be responsible for providing technical support to our WordPress users, ensuring they have a smooth and positive experience with our products. You will also assist in troubleshooting issues, answering queries, and documenting solutions to enhance the support experience. This role may be filled using a 1099, contract-to-hire, or W2 candidate. All candidates must US Citizens and currently reside in the United States of America.

Responsibilities

• Provide exceptional technical support to WordPress users via email, chat, and ticketing systems.
• Troubleshoot and resolve customer issues related to WordPress themes, plugins, and functionality.
• Document solutions and create knowledge base articles to expedite future support requests.
• Collaborate with the...

Qualis LLC is seeking an Engineering Technician- Production Support (Arsenal) to provide expertise to one of our Army Programs in Anniston, AL. This position is seeking two candidates.

Requirements

Requirements:

• A Bachelors degree from an ABET accredited program in Electrical Engineering, Mechanical Engineering or Engineering from a college or university or four years of relevant production/supply chain experience in automotive or defense industry.

• A minimum of five years of experience in the production discipline with coordination, execution, and support of DoD systems, a minimum of four years of experience as a user or subject matter expert of ground combat systems, or a minimum of three years Industry equivalent experience.

Security Clearance:

• Candidate must currently have and maintain a DoD Secret Security clearance.

Benefits

Qualis Corporation is committed...

Qualis LLC is seeking an Engineering Technician- Production Support to provide expertise on one of our Army Programs in Elgin, Oklahoma.

Requirements

Requirements:

• A Bachelors degree from an ABET accredited program in Electrical Engineering, Mechanical Engineering or Engineering from a college or university or four years of relevant production/supply chain experience in automotive or defense industry

• A minimum of five years of experience in the production discipline with coordination, execution, and support of DoD systems or a minimum of four years of experience as a user or subject matter expert of ground combat systems. Can also have a minimum of three years Industry equivalent experience.

Security Clearance:

• Candidate must have and maintain a DoD Secret Security Clearance.

Benefits

Qualis Corporation is committed to hiring and retaining a diverse and talented...

Our client, who specialize in seaport tractors especially designed to support sea-port, industry and logistic operations has a direct hire position in their Mimai, FL office. As a  dealer they support new equipment sales, spare parts and technical support. 

Position

Automotive Product Support Technician - Entry Level

As a Product Support Analyst based in vibrant Miami, you will play a pivotal role in ensuring the optimal functioning of our network equipment across the entire American continent, from Canada to Chile. Utilizing your technical expertise and demonstrating a strong commitment to continuous learning, you will be a driving force in:

• Use proven technical expertise on proper maintenance and operation procedures;
• Provide guidance and support in troubleshooting malfunctions efficiently;
• Establish and maintain effective communication channels with distributors to address support-related inquiries...

Aesthetix CRM, a premier provider of customer relationship management solutions tailored for the aesthetic and medical spa industries, is looking for a Technical Support & Product Specialist to join our team. In this role, you will be the first line of defense for client inquiries and technical support related to our software platform. You will work closely with internal team members & customers to resolve issues, provide product training, and ensure they are getting the most out of our platform.

Responsibilities

• Act as the primary point of contact for escalated client technical support inquiries, providing timely and effective solutions.
• Diagnose and troubleshoot software issues related to the Aesthetix CRM platform.
• Assist clients and internal team members in navigating the software functionalities and maximizing their use of our tools.
• Collaborate with the development and product management teams to report bugs and...

TAT Piedmont (Piedmont Aviation Component Services) is looking for a Product Suport Engineer. TAT Piedmont has been in operation for more than six decades and has a long history of satisfied customers around the world. Our team is made up of highly skilled technicians dedicated to bringing you the best product, on time – every time. Our comprehensive service and support works to ensure that we can meet the needs and demands of our customers. We enjoy the ability of working without all the red tape usually found in larger organizations and with the family-dynamic of enjoying those we work alongside. If you are interested in throwing your hat in the ring of consideration - APPLY NOW!

The function of this position is to assist the Director of Engineering in the development and implementation of repair schemes and processes using reverse engineered data for customer and FAA-DER approval. 

DUTIES &...