Manager, Customer Service

CCI Tec is seeking a highly motivated and experienced Customer Service Manager to join our team. As a Customer Service Manager, you will be responsible for leading and managing a team of customer service representatives, ensuring exceptional service delivery and customer satisfaction. You will play a key role in maintaining and enhancing our reputation for excellence in customer service.

As the Customer Service Manager, you will oversee the day-to-day operations of the customer service department, including monitoring and analyzing customer interactions, identifying areas for improvement, and implementing strategies to enhance the customer experience. You will also be responsible for training and coaching customer service representatives, developing and implementing customer service policies and procedures, and managing customer escalations.

The ideal candidate will have proven experience in a customer service management role, with a strong track record of driving...

LGI Homes is seeking a Customer Service Manager in the Riverside area.

As one of the World’s Most Trustworthy Companies and a Top Workplace in the USA, LGI Homes has a notable legacy of homebuilding excellence. We are seeking a candidate who is self-motivated and eager to dive in to the LGI Homes systems and culture.

The Customer Service Manager will respond to and resolve all warranty requests for LGI Homes’ closed out communities. This role will coordinate and enforce subcontractor and vendor scope of work. This position will also supervise homebuilding construction to meet customer and company quality expectations on time and on budget in the absence of other construction managers. The Customer Service Manager will conduct construction training and homeowner orientations as needed.

Requirements

2 years’ experience in a construction environment is preferred for this role. The Customer Service Manager must have a customer-oriented attitude...

LGI Homes is seeking a Customer Service Manager for our Minneapolis market.

As one of the World’s Most Trustworthy Companies and a Top Workplace in the USA, LGI Homes has a notable legacy of homebuilding excellence. We are seeking a candidate who is self-motivated and eager to dive in to the LGI Homes systems and culture.

The Customer Service Manager will respond to and resolve all warranty requests for LGI Homes’ closed out communities. This role will coordinate and enforce subcontractor and vendor scope of work. This position will also supervise homebuilding construction to meet customer and company quality expectations on time and on budget in the absence of other construction managers.

The Customer Service Manager will conduct construction training and homeowner orientations as needed.

Requirements

2 years’ experience in a construction environment is preferred for this role. The Customer Service Manager must have a...

LGI Homes is seeking a Customer Service Manager for our Minneapolis market.

As one of the World’s Most Trustworthy Companies and a Top Workplace in the USA, LGI Homes has a notable legacy of homebuilding excellence. We are seeking a candidate who is self-motivated and eager to dive in to the LGI Homes systems and culture.

The Customer Service Manager will respond to and resolve all warranty requests for LGI Homes’ closed out communities. This role will coordinate and enforce subcontractor and vendor scope of work. This position will also supervise homebuilding construction to meet customer and company quality expectations on time and on budget in the absence of other construction managers.

The Customer Service Manager will conduct construction training and homeowner orientations as needed.

Requirements

2 years’ experience in a construction environment is preferred for this role. The Customer Service Manager must have a...

Culture rules at Delta Dental. It's key to our becoming the leading dental benefits carrier in the state, reaching over 500,000 Idahoans with our dental plans and community outreach programs. We're small on ego and big on grins. You'll see us involved in community events and "Did you make someone smile today?" on our To-Do lists. Our employees have the opportunity to make a difference in people's lives while working in an environment full of challenge, collaboration, flexibility, and industry-leading growth potential. Join our team committed to better oral health for all Idahoans.

The Manager, Customer Service will provide day-to-day oversight for a team of Support Specialists, overseeing telephone, email, and chat support, including monitoring Customer Service KPIs and call escalations to ensure Delta Dental standards are upheld. In addition, this position collaborates with the Claims team, Provider Records Coordinator, and Dental Director to identify opportunities for...

LGI Homes is seeking a Customer Service Manager for our Las Vegas market.

As one of the World’s Most Trustworthy Companies and a Top Workplace in the USA, LGI Homes has a notable legacy of homebuilding excellence. We are seeking a candidate who is self-motivated and eager to dive in to the LGI Homes systems and culture.

The Customer Service Manager will respond to and resolve all warranty requests for LGI Homes’ closed out communities. This role will coordinate and enforce subcontractor and vendor scope of work. This position will also supervise homebuilding construction to meet customer and company quality expectations on time and on budget in the absence of other construction managers.

The Customer Service Manager will conduct construction training and homeowner orientations as needed.

Requirements

2 years’ experience in a construction environment is preferred for this role. The Customer Service Manager must have a...

LGI Homes is seeking a Customer Service Manager for our Atlanta market.

As one of the World’s Most Trustworthy Companies and a Top Workplace in the USA, LGI Homes has a notable legacy of homebuilding excellence. We are seeking a candidate who is self-motivated and eager to dive in to the LGI Homes systems and culture.

The Customer Service Manager will respond to and resolve all warranty requests for LGI Homes’ closed out communities. This role will coordinate and enforce subcontractor and vendor scope of work. This position will also supervise homebuilding construction to meet customer and company quality expectations on time and on budget in the absence of other construction managers.

The Customer Service Manager will conduct construction training and homeowner orientations as needed.

Requirements

2 years’ experience in a construction environment is preferred for this role. The Customer Service Manager must have a...

nutpods manufactures plant based, dairy-free coffee creamers and adjacent products for coffee lovers nationwide. Now the #2 plant-based creamer brand nationwide, across retail and online channels, nutpods has fostered a cult following and has exciting plans for growth in the coming years. With a small and mighty team of 35 people, nutpods is looking for eager, enthusiastic, and experienced candidates for this important role.

Company Culture:

Our culture is of huge importance. We are looking for people who will be a great fit.  Here is what we love about our culture:

• We are COLLABORATIVE, encouraging input from different perspectives.
• We are KIND, communicating effectively and treating each other with respect.
• We are AGILE, adapting to changing conditions while achieving our goals.
• We are DATA-DRIVEN, embracing a test and learn culture.
• We are RESOURCEFUL, creative thinkers finding optimal solutions...

LGI Homes is seeking a Customer Service Manager for our Minneapolis market.

As one of the World’s Most Trustworthy Companies and a Top Workplace in the USA, LGI Homes has a notable legacy of homebuilding excellence. We are seeking a candidate who is self-motivated and eager to dive in to the LGI Homes systems and culture.

The Customer Service Manager will respond to and resolve all warranty requests for LGI Homes’ closed out communities. This role will coordinate and enforce subcontractor and vendor scope of work. This position will also supervise homebuilding construction to meet customer and company quality expectations on time and on budget in the absence of other construction managers.

The Customer Service Manager will conduct construction training and homeowner orientations as needed.

Requirements

2 years’ experience in a construction environment is preferred for this role. The Customer Service Manager must have a...

Stratpharma is a fast-growing Swiss Dermatology company that is currently seeking a highly motivated and strategic-minded individual for the position of Strategic Operations and Customer Service Manager. This role will be responsible for overseeing the operations, customer service and marketing functions of the company.

The successful candidate will have the opportunity to be part of the senior management team and contribute to the overall growth and success of the company. This is a dynamic role that requires a combination of strategic thinking, operational excellence, and marketing expertise.

Tasks

• Collaborate with the EVP of Sales and CEO to develop and implement the US business strategy.
• Oversee administrative tasks in conjunction with the Director of HR.
• Provide product support to the inside sales manager and team
• Manage the Business Analyst along with EVP on Salesforce, data sheets, and shipping/logistics...

LGI Homes is seeking a Customer Service Manager for our Atlanta market.

As one of the World’s Most Trustworthy Companies and a Top Workplace in the USA, LGI Homes has a notable legacy of homebuilding excellence. We are seeking a candidate who is self-motivated and eager to dive in to the LGI Homes systems and culture.

The Customer Service Manager will respond to and resolve all warranty requests for LGI Homes’ closed out communities. This role will coordinate and enforce subcontractor and vendor scope of work. This position will also supervise homebuilding construction to meet customer and company quality expectations on time and on budget in the absence of other construction managers.

The Customer Service Manager will conduct construction training and homeowner orientations as needed.

Requirements

2 years’ experience in a construction environment is preferred for this role. The Customer Service Manager must have a...

Job Title: Customer Sales and Service Manager

Position Type: Full time

Salary: $60,000 Annual Salary + Commission & Bonus Opportunities

Dept/ Location: Sales + Service, Dallas TX

Reports to: CSO

Core Focus

Floral Image North America, a leading service provider of lifelike flower arrangements and plant displays, seeks a highly motivated and positive Sales + Service Manager to join our team! The Floral Image North America (FINA) Customer Sales and Service Manager (CSSM) will be responsible for leading the sales effort through driving sales, building, and maintaining strong customer relationships, maintaining, and expanding our customer base in Dallas / Fort Worth Area. In this role, you will be responsible for the retention and expansion of market share of this market.

Role and...