Manager, Customer Service

About Check the Ticker:

Check The Ticker is a leader in financial insights and market analysis, dedicated to delivering accurate and actionable information that empowers our users to make informed investment decisions. Our commitment to exceptional customer service is paramount, and we are seeking a skilled, empathetic, and proactive Customer Service Manager to lead our remote support team.

Position Overview:

As a Remote Customer Service Manager, you will lead a virtual team of customer service representatives, ensuring they provide high-quality support that aligns with our company’s standards. This role is pivotal in representing our brand to customers, addressing escalations, implementing best practices, and using data to drive improvements in service quality. You will work closely with other teams like Sales, Product Development, and Marketing to ensure a customer-focused approach across the company.

Key Responsibilities:

• Lead, coach,...

All Chem Life Science is seeking a dedicated and experienced Customer Service Manager to join our dynamic team. As a leader in the life sciences industry, we are committed to providing exceptional service to our clients while maintaining our reputation for quality and innovation. The Customer Service Manager will play a vital role in ensuring customer satisfaction by overseeing and enhancing our customer service operations. This position requires a proactive individual who can develop strategies to improve customer interactions and streamline service processes. You will be responsible for leading a team of customer service representatives, ensuring they are well-trained, motivated, and equipped to handle client inquiries and issues efficiently. In addition to managing day-to-day operations, you will collaborate closely with other departments to resolve issues and implement solutions that enhance the customer experience. This role not only requires strong leadership skills but also...

OBJECTIVE:

The Store Manager supervises and assists in attaining goals relating to the efficient and profitable management of the store.

You conduct yourself in a professional manner conducive to fostering and maintaining a team attitude resulting in excellent customer relationships and consistent compliance with Company Policies and Procedures.

You direct or perform sales, marketing, order processing, production and distribution for the store and assigned territory by performing the following primary responsibilities personally or through subordinates.

To be successful, the Store Manager must be growth driven, supportive of Metal Supermarkets’ Mission, Vision, and Core Values as well as compliant with Metal Supermarkets’ business system.

WHAT ARE WE LOOKING FOR?  THE RIGHT FIT!

·        ENTREPRENEURIAL SPIRIT – Conscientious...

KNOW HOW/SKILLS

1. Supply Chain Experts on MRP/ERP
2. SAP knowledge preferred
3. Logistics/Transportation Knowledge
4. ISO 9000 QM/TS16949/SOX knowledge
5. Textile manufacturing knowledge preferred

KEY COMPETENCIES

1. Situational influencing
2. Organizational commitment
3. Decision making
4. Adaptability
5. Achievement orientation
6. Customer Focus

KEY ACCOUNTABILITIES

* Build a performance-driven team; manage the resources; motivate and lift competencies of the staff to meet growing business requirement; manage development plan for talents properly, and consciously work on succession plan. Responsible for Performance Management and Team Management

* Manage the Customer Service team, ensuring delivery and high quality of service on behalf of all customers. Must know the customer’s...

Join Year Round Pool (a Pool Troopers Company)!

Are you a seasoned leader with a passion for customer service? Year Round Pool is looking for a dedicated Customer Service Manager to oversee our small call center team. In this role, you will be responsible for ensuring exceptional service delivery, managing team performance, and implementing best practices to enhance customer satisfaction.

As a Customer Service Manager, your responsibilities will include:

• Leading and supervising the call center team to meet service level agreements and Key Performance Indicators (KPIs).
• Training, coaching, and mentoring team members to improve performance and develop skills.
• Provide backup support for customer service calls during periods of high demand or staff shortages.
• Handling escalated customer inquiries and complaints with professionalism and empathy.
• Monitoring and analyzing call center metrics to...

Experienced Customer Service Manager-BDC Manager

Portage Ford

Pay-$60,0000-80,000 plus

Full time position with flexible hours

As a Customer Service Manager you will be in charge of the BDC and all Representatives. Provide our guests with excellent customer service in every interaction. A Customer Service Manager is expected to uphold the highest ethical standards - while maintaining a fun, friendly and positive attitude and work environment!

If you are an honest, hardworking individual who wants to work in a great environment with a job that you hate to leave at the end of the night, consider making a career change today!

Customer Service Job Requirements:

* Proficient in spreadsheets

* Excellent communication skills

* High levels or integrity & work ethic

* Outgoing, organized & self motivated

* Type 40 words per minute

* Professional...

CNSI and Kepro are now Acentra Health! Acentra Health exists to empower better health outcomes through technology, services, and clinical expertise. Our mission is to innovate health solutions that deliver maximum value and impact.

Lead the Way is our rallying cry at Acentra Health. Think of it as an open invitation to embrace the company’s mission, actively engage in problem-solving, and take ownership of your work daily. Acentra Health offers you unparalleled opportunities. In fact, you have all you need to take charge of your career and accelerate better outcomes – making this a great time to join our team of passionate individuals dedicated to being a vital partner for health solutions in the public sector.

Acentra seeks a Customer Service Representative to join our growing team. 

Job Summary:

Join our team as a Remote Customer Service Representative and become an essential player in the vital prior authorization...

Acentra seeks a Customer Service Representative to join our growing team. 

Job Summary

Join our team as a Remote Customer Service Representative and become a player in the vital prior authorization process. In this dynamic role, you will be the first point of contact for our customers, handling incoming calls with a blend of professionalism and care. Your day-to-day responsibilities will include responding to customer inquiries, resolving complaints, and fulfilling requests with precision and adherence to our strict internal policies and procedures.

Your role is not just about answering calls—it's about creating a positive impact with every interaction. With your deep understanding of our organization's services, you will be equipped to offer solutions and support that go beyond the ordinary, striving not only to meet but to exceed productivity and quality standards. If you are ready to take on a role that challenges and...

LGI Homes is seeking a Construction Customer Service Manager in the Portland area.

As one of the World’s Most Trustworthy Companies and a Top Workplace in the USA, LGI Homes has a notable legacy of homebuilding excellence. We are seeking professionals who are self-motivated and eager to dive in to the LGI Homes systems and culture.

The Customer Service Manager will respond to and resolve all warranty requests for LGI Homes’ closed out communities. This role will coordinate and enforce subcontractor and vendor scope of work. This position will also supervise homebuilding construction to meet customer and company quality expectations on time and on budget in the absence of other construction managers.

The Customer Service Manager will conduct construction training and homeowner orientations as needed.

Requirements

Two years of experience in a construction environment is preferred for this role. The Customer Service Manager must have a...

Experienced Customer Service Manager-BDC Manager

Portage Ford

Pay-$60,0000-80,000 plus

Full time position with flexible hours

As a Customer Service Manager you will be in charge of the BDC and all Representatives. Provide our guests with excellent customer service in every interaction. A Customer Service Manager is expected to uphold the highest ethical standards - while maintaining a fun, friendly and positive attitude and work environment!

If you are an honest, hardworking individual who wants to work in a great environment with a job that you hate to leave at the end of the night, consider making a career change today!

Customer Service Job Requirements:

* Proficient in spreadsheets

* Excellent communication skills

* High levels or integrity & work ethic

* Outgoing, organized & self motivated

* Type 40 words per minute

* Professional...

Acentra seeks a Customer Service Representative to join our growing team. 

Job Summary:

Join our team as a Remote Customer Service Representative and become a player in the vital prior authorization process. In this dynamic role, you will be the first point of contact for our customers, handling incoming calls with a blend of professionalism and care. Your day-to-day responsibilities will include responding to customer inquiries, resolving complaints, and fulfilling requests with precision and adherence to our strict internal policies and procedures.

Your role is not just about answering calls—it's about creating a positive impact with every interaction. With your deep understanding of our organization's services, you will be equipped to offer solutions and support that go beyond the ordinary, striving not only to meet but to exceed productivity and quality standards. If you are ready to take on a role that challenges and...

TAT Piedmont (formerly Piedmont Aviation) is part of TAT Technologies Ltd., a multi-site global aerospace company dedicated to our customer experience of exceeding expectations. We are the leading MRO, APU leasing and OEM partner of key commercial and military aircraft solutions with over 50 years of experience in the industry.

We have an ambitious and fast-growing environment that believes in the power of team collaboration with the deep-rooted belief that there is no substitution to personal relationships and interactions. We offer a flexible work environment enabling talented individuals to fulfill their development goals through drive, energy, and passion for the customer.

We are seeking a dynamic, results-oriented Senior Manager of Customer Service to lead and optimize our customer support operations. The ideal candidate will have a proven track record in customer service leadership, strategic thinking, and team development. This role is crucial...

LGI Homes is seeking a Construction Customer Service Manager in the Portland area.

As one of the World’s Most Trustworthy Companies and a Top Workplace in the USA, LGI Homes has a notable legacy of homebuilding excellence. We are seeking professionals who are self-motivated and eager to dive in to the LGI Homes systems and culture.

The Customer Service Manager will respond to and resolve all warranty requests for LGI Homes’ closed out communities. This role will coordinate and enforce subcontractor and vendor scope of work. This position will also supervise homebuilding construction to meet customer and company quality expectations on time and on budget in the absence of other construction managers.

The Customer Service Manager will conduct construction training and homeowner orientations as needed.

Requirements

Two years of experience in a construction environment is preferred for this role. The Customer Service Manager must have a...

LGI Homes is seeking a Customer Service Manager in the Portland area.

As one of the World’s Most Trustworthy Companies and a Top Workplace in the USA, LGI Homes has a notable legacy of homebuilding excellence. We are seeking professionals who are self-motivated and eager to dive in to the LGI Homes systems and culture.

The Customer Service Manager will respond to and resolve all warranty requests for LGI Homes’ closed out communities. This role will coordinate and enforce subcontractor and vendor scope of work. This position will also supervise homebuilding construction to meet customer and company quality expectations on time and on budget in the absence of other construction managers.

The Customer Service Manager will conduct construction training and homeowner orientations as needed.

Requirements

Two years of experience in a construction environment is preferred for this role. The Customer Service Manager must have a...

Join the Rapid Roofing Team as a Customer Experience Manager (CEM) and Transform Customer Interactions into Lifelong Loyalty!

This is an IN HOUSE position only at our physical office location in central Suffolk County, New York. Must be able to be at work daily.

Create your career with a fast-growing, exciting company that’s revolutionizing the roofing industry. Rapid Roofing is seeking a Customer Experience Manager (CEM) to play a key role in ensuring every customer has an exceptional experience from start to finish. As the CEM, you’ll work closely with our sales and operations teams to streamline communication, manage customer touchpoints, and ensure homeowners feel fully supported throughout their roofing project. We’re looking for someone who is highly organized, creative, and thrives on thinking outside the box—someone who takes ownership and brings fresh ideas to elevate the customer journey.

At Rapid Roofing, we’re...

Are you an energetic and positive customer service specialist? Do you love to talk and interact with customers? On Tops Roofing is searching for a new team member to own our customer experience journey and you might be the right fit!

Our team is a close knit group that values having fun, growing personally, and being authentic with each other. As we expand rapidly, we're looking for enthusiastic individuals who are ready to grow with us and play a pivotal role in shaping our future.

We provide the absolute best roof replacement and repair services to homeowners in the Triangle, and are building a team of individuals who are passionate about the customer experience.

About the Role:

We're on the lookout for a Customer Service Manager to be the friendly voice of our company, ensuring every customer has a delightful experience when they reach out to us. This role involves answering phones promptly, addressing inquiries, setting...

At Our Home, we believe that exceptional customer service is the backbone of our success! We are excited to welcome a passionate Customer Service Representative for Order Management to our dynamic team. If you thrive in a fast-paced environment and enjoy connecting with customers, we want to hear from you!

In this role, you'll be the friendly voice of our company, guiding our customers through the sales order management lifecycle with a commitment to excellence. Your ability to communicate clearly and effectively will play a crucial role in ensuring that our customers' needs are met and exceeded!

Key Responsibilities:

• Answer inbound calls and emails from customers and sales representatives, providing information about estimated time of arrival (ETA), order tracking, and addressing any inquiries.
• Process orders efficiently, including new orders, cancellations, or modifications, while ensuring excellent record-keeping.
• Manage...

BioPharma Consulting JAD Group is seeking a dedicated Shipping and Customer Service Manager to play a crucial role in our logistics and customer relations team. You will work closely with various departments to streamline shipping processes and enhance service delivery while adhering to safety and regulatory standards.

Essential Functions:

• Accurately complete the pack out process, ensuring all relevant documentation is completed compliantly. 

• Perform system transactions and ensure the timely and accurate order fulfillment, documentation, closure of outstanding issues and effective inventory system. 

• Manage and communicate with the relevant carriers, building a strategic relationship.  

• Comply with national and international shipping requirements in line with Trade Compliance, IATA, DOT and state requirements. 

• Ensure safe handling and storage requirements...

CNSI and Kepro are now Acentra Health! Acentra Health exists to empower better health outcomes through technology, services, and clinical expertise. Our mission is to innovate health solutions that deliver maximum value and impact.

Lead the Way is our rallying cry at Acentra Health. Think of it as an open invitation to embrace the company’s mission, actively engage in problem-solving, and take ownership of your work daily. Acentra Health offers you unparalleled opportunities. In fact, you have all you need to take charge of your career and accelerate better outcomes – making this a great time to join our team of passionate individuals dedicated to being a vital partner for health solutions in the public sector.

Acentra seeks a Senior Customer Service Representative to join our growing team. 

Job Summary:

As a Senior Customer Service Representative, you will be a key player in our team, delivering exceptional service and...

Resource Innovations is seeking a Customer Service Manager to join our growing team. As a Customer Service Manager with Resource Innovations, you will lead the delivery functions of our Client Service Group which includes leading team to achieve optimal application processing, exceptional customer service (inbound and outbound), incentive fulfillment, and department technologies. The Customer Service Manager will play a highly visible role both internally and externally and will manage multiple programs in a rapidly changing environment and deliver on all KPIs. This position requires excellent communication, planning, and people management skills.

Resource Innovations (RI) is a women-led energy transformation firm focused on impact. Building on our expertise in energy efficiency, we're constantly expanding our portfolio of clean energy solutions to guide utilities through increasingly...

If you love people, love to help, and love to work hard and win, we would love to meet you!

Ace Handyman Services a national leader in the home improvement and home repair services industry. We are looking for highly organized and motivated candidates just like you to ensure efficient and smooth daily operations. We are offering a starting hourly rate of $22 to $26 depending on your experience!

In this role you will facilitate calls to educate our customers on the types of services & solutions we provide as well as our service model. NO CONSTRUCTION EXPERIENCE REQUIRED!

This is a high call volume and fast paced role, this person must thrive in a fast and busy environment! This position will also assist with most of the daily administrative tasks - warranty calls, data entry, customer follow up, etc.

Other tasks associated with...