Manager, Customer Service

SureCo is seeking an experienced and proactive Customer Service Manager to lead our customer support team. In this vital role, you will be responsible for developing and implementing customer service strategies that enhance client satisfaction and loyalty while fostering a positive work environment for team members. The Customer Service Manager will collaborate with various departments to ensure seamless service delivery and will play a key role in driving continuous improvement initiatives within the organization.

Key Responsibilities

• Oversee daily operations of the customer service department, ensuring timely and effective responses to customer inquiries.
• Develop and implement customer service standards and policies that align with the company’s mission and objectives.
• Lead, mentor, and motivate the customer service team, providing guidance and support to enhance performance and professional development.
• Monitor customer...

Death is our only foe. 

Blueprint was founded by Bryan Johnson, who has the world’s best comprehensive biomarkers. He is quantitatively the healthiest person on the planet. 

Blueprint is methodically built on science. Bryan freely shares his protocol, learnings and data with everyone to use. Blueprint has also developed a family of nutritional products to make the benefits of the Blueprint protocol affordable and available to all.

We’re a small, tightknit team working to clean up the global food supply, provide healthy food to everyone, and build Don’t Die into the most influential ideology in the world. We move quickly, work efficiently, and enjoy an environment defined by competence

We are seeking an innovative and results-oriented Customer Service Manager to lead our customer support team while driving efficiency, revenue generation, and exceptional customer experiences. In this role, you will be responsible for...

Ghina Realestate is seeking an enthusiastic and dedicated Customer Service Manager to join our dynamic team. As a leading player in the real estate sector, we pride ourselves on providing exceptional service to our clients and fostering a positive team environment. The ideal candidate will play a pivotal role in enhancing our customer service operations, ensuring that our clients' needs are addressed promptly and effectively. This position requires a strategic thinker who can lead our customer service team, instill best practices, and implement innovative solutions to improve client satisfaction. The Customer Service Manager will oversee the daily operations of the department, monitor service quality, and develop training programs to equip our staff with the skills needed to excel in their roles. With a focus on continuous improvement, this manager will analyze customer feedback to identify trends and implement strategies that elevate the overall customer experience. If you have a...

Account Management Customer Service Specialist (Full Time, Onsite)

Location: Tallahassee, FL (in-office)

Compensation: Annual salary plus benefits package (see below for details)

Summary of Qualifications:

• Ability to commute to our Tallahassee, FL based office
• 3+ years customer service experience
• 1+ years in a procurement or account management (preferred)
• Strong MS Office Suite skills
• Comfortable working with numbers and account reconciliation
• Ability to pass a criminal background check

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About Us: Full Press Apparel (FPA) is an established, large-scale provider for screen-printed and embroidered apparel, promotional gifts and merchandise, and graphic design services headquartered in Tallahassee, FL. We are seeking a detail-oriented Account Management Customer Service Specialist to join our team. We...

Job purpose

The Senior Manager of Customer Service & Marketing will lead the strategic direction, performance, and development of company's customer service and marketing teams. This role is integral to enhancing customer satisfaction, optimizing service processes, and driving effective marketing initiatives to support business growth. The ideal candidate will have a blend of customer service expertise and a strong marketing acumen to drive operational efficiency and brand visibility.

Duties and responsibilities

• Create and implement standard operating procedures (SOPs) that promote best practices in customer service management, system utilization, and team collaboration.
• Lead cross-functional process improvement initiatives to optimize workflows, reduce inefficiencies, and enhance operational performance across departments
• Track and analyze key performance indicators (KPIs) related to customer...

Morrisons Powart is seeking an experienced and dynamic Customer Service Manager to lead our customer service team towards achieving excellence in service delivery. As a reputable organization, we pride ourselves on our commitment to our customers and are looking for a passionate individual who can uphold these values. The ideal candidate will have a proven track record in customer service management, with the ability to develop strategies that enhance the customer experience while meeting company objectives. You will work closely with various departments to ensure a seamless operation that prioritizes customer satisfaction. This role requires exceptional communication and leadership skills, as you will be responsible for a team that is the face of our company to our customers. Your ability to analyze feedback and develop solutions will be critical in driving improvements and maintaining high standards of service. If you are looking for a challenging and fulfilling leadership role...

The Tucker Real Estate is seeking a dedicated and enthusiastic Customer Service Manager to join our dynamic team. In this role, you will be responsible for overseeing our customer service department to ensure that all customer interactions are handled in a professional and courteous manner. As a Customer Service Manager, you will play a pivotal role in enhancing customer satisfaction and fostering a positive experience for our clients in the real estate sector. Your expertise will guide our customer service representatives in resolving inquiries, addressing concerns, and providing information about our properties and services. You will also be instrumental in developing strategies to improve customer service processes, train staff in best practices, and monitor service metrics to ensure we are consistently meeting and exceeding customer expectations. Our ideal candidate will possess a strong background in customer service management, with an ability to lead and inspire a team while...

TAT Piedmont (formerly Piedmont Aviation) is part of TAT Technologies Ltd., a multi-site global aerospace company dedicated to our customer experience of exceeding expectations. We are the leading MRO, APU leasing and OEM partner of key commercial and military aircraft solutions with over 50 years of experience in the industry.

We have an ambitious and fast-growing environment that believes in the power of team collaboration with the deep-rooted belief that there is no substitution to personal relationships and interactions. We offer a flexible work environment enabling talented individuals to fulfill their development goals through drive, energy, and passion for the customer.

We are seeking a dynamic, results-oriented Senior Manager of Customer Service to lead and optimize our customer support operations. The ideal candidate will have a proven track record in customer service leadership, strategic thinking, and team development. This role is crucial...

Are you an energetic and positive customer service specialist? Do you love to talk and interact with customers? On Tops Roofing is searching for a new team member to own our customer experience journey and you might be the right fit!

Our team is a close knit group that values having fun, growing personally, and being authentic with each other. As we expand rapidly, we're looking for enthusiastic individuals who are ready to grow with us and play a pivotal role in shaping our future.

We provide the absolute best roof replacement and repair services to homeowners in the Triangle, and are building a team of individuals who are passionate about the customer experience.

About the Role:

We're on the lookout for a Customer Service Manager to be the friendly voice of our company, ensuring every customer has a delightful experience when they reach out to us. This role involves answering phones promptly, addressing inquiries, setting...

Brothers Consulting LLC is seeking a dedicated and dynamic Customer Service Manager to join our growing team. In this pivotal role, you will be responsible for overseeing our customer service operations, ensuring that our clients receive top-notch assistance and support. As a key leader in the organization, you will play a crucial role in shaping the customer service strategy, developing and implementing policies and procedures that enhance the overall customer experience. You will lead and mentor a team of customer service representatives, fostering a positive and empowering work environment that promotes excellence and collaboration. Your ability to analyze customer feedback and performance metrics will be essential in identifying areas for improvement and implementing effective solutions. This position requires a hands-on approach, as you will be involved in training new team members, resolving complex customer issues, and maintaining high standards of service quality. The ideal...

Plumber Brother is looking for a dedicated and friendly Customer Service Manager to join our team. In this role, you will be the voice of the company, interacting directly with our customers to answer inquiries, resolve issues, and provide support regarding our plumbing services. Your passion for customer satisfaction and problem-solving will contribute significantly to our mission of delivering exceptional service. You will be responsible for managing customer communications through various channels, including phone, email, and chat, ensuring each client feels valued and heard. If you are a great communicator and love helping people, this position might be perfect for you.

Responsibilities

• Respond to customer inquiries promptly and professionally through phone, email, and live chat.
• Assist customers with service-related questions and troubleshooting issues.
• Record detailed information regarding customer interactions and maintain...

About Check the Ticker:

Check The Ticker is a leader in financial insights and market analysis, dedicated to delivering accurate and actionable information that empowers our users to make informed investment decisions. Our commitment to exceptional customer service is paramount, and we are seeking a skilled, empathetic, and proactive Customer Service Manager to lead our remote support team.

Position Overview:

As a Remote Customer Service Manager, you will lead a virtual team of customer service representatives, ensuring they provide high-quality support that aligns with our company’s standards. This role is pivotal in representing our brand to customers, addressing escalations, implementing best practices, and using data to drive improvements in service quality. You will work closely with other teams like Sales, Product Development, and Marketing to ensure a customer-focused approach across the company.

Key Responsibilities:

• Lead, coach,...

All Chem Life Science is seeking a dedicated and experienced Customer Service Manager to join our dynamic team. As a leader in the life sciences industry, we are committed to providing exceptional service to our clients while maintaining our reputation for quality and innovation. The Customer Service Manager will play a vital role in ensuring customer satisfaction by overseeing and enhancing our customer service operations. This position requires a proactive individual who can develop strategies to improve customer interactions and streamline service processes. You will be responsible for leading a team of customer service representatives, ensuring they are well-trained, motivated, and equipped to handle client inquiries and issues efficiently. In addition to managing day-to-day operations, you will collaborate closely with other departments to resolve issues and implement solutions that enhance the customer experience. This role not only requires strong leadership skills but also...

OBJECTIVE:

The Store Manager supervises and assists in attaining goals relating to the efficient and profitable management of the store.

You conduct yourself in a professional manner conducive to fostering and maintaining a team attitude resulting in excellent customer relationships and consistent compliance with Company Policies and Procedures.

You direct or perform sales, marketing, order processing, production and distribution for the store and assigned territory by performing the following primary responsibilities personally or through subordinates.

To be successful, the Store Manager must be growth driven, supportive of Metal Supermarkets’ Mission, Vision, and Core Values as well as compliant with Metal Supermarkets’ business system.

WHAT ARE WE LOOKING FOR?  THE RIGHT FIT!

·        ENTREPRENEURIAL SPIRIT – Conscientious...

KNOW HOW/SKILLS

1. Supply Chain Experts on MRP/ERP
2. SAP knowledge preferred
3. Logistics/Transportation Knowledge
4. ISO 9000 QM/TS16949/SOX knowledge
5. Textile manufacturing knowledge preferred

KEY COMPETENCIES

1. Situational influencing
2. Organizational commitment
3. Decision making
4. Adaptability
5. Achievement orientation
6. Customer Focus

KEY ACCOUNTABILITIES

* Build a performance-driven team; manage the resources; motivate and lift competencies of the staff to meet growing business requirement; manage development plan for talents properly, and consciously work on succession plan. Responsible for Performance Management and Team Management

* Manage the Customer Service team, ensuring delivery and high quality of service on behalf of all customers. Must know the customer’s...

Join Year Round Pool (a Pool Troopers Company)!

Are you a seasoned leader with a passion for customer service? Year Round Pool is looking for a dedicated Customer Service Manager to oversee our small call center team. In this role, you will be responsible for ensuring exceptional service delivery, managing team performance, and implementing best practices to enhance customer satisfaction.

As a Customer Service Manager, your responsibilities will include:

• Leading and supervising the call center team to meet service level agreements and Key Performance Indicators (KPIs).
• Training, coaching, and mentoring team members to improve performance and develop skills.
• Provide backup support for customer service calls during periods of high demand or staff shortages.
• Handling escalated customer inquiries and complaints with professionalism and empathy.
• Monitoring and analyzing call center metrics to...

Experienced Customer Service Manager-BDC Manager

Portage Ford

Pay-$60,0000-80,000 plus

Full time position with flexible hours

As a Customer Service Manager you will be in charge of the BDC and all Representatives. Provide our guests with excellent customer service in every interaction. A Customer Service Manager is expected to uphold the highest ethical standards - while maintaining a fun, friendly and positive attitude and work environment!

If you are an honest, hardworking individual who wants to work in a great environment with a job that you hate to leave at the end of the night, consider making a career change today!

Customer Service Job Requirements:

* Proficient in spreadsheets

* Excellent communication skills

* High levels or integrity & work ethic

* Outgoing, organized & self motivated

* Type 40 words per minute

* Professional...

CNSI and Kepro are now Acentra Health! Acentra Health exists to empower better health outcomes through technology, services, and clinical expertise. Our mission is to innovate health solutions that deliver maximum value and impact.

Lead the Way is our rallying cry at Acentra Health. Think of it as an open invitation to embrace the company’s mission, actively engage in problem-solving, and take ownership of your work daily. Acentra Health offers you unparalleled opportunities. In fact, you have all you need to take charge of your career and accelerate better outcomes – making this a great time to join our team of passionate individuals dedicated to being a vital partner for health solutions in the public sector.

Acentra seeks a Customer Service Representative to join our growing team. 

Job Summary:

Join our team as a Remote Customer Service Representative and become an essential player in the vital prior authorization...

Acentra seeks a Customer Service Representative to join our growing team. 

Job Summary

Join our team as a Remote Customer Service Representative and become a player in the vital prior authorization process. In this dynamic role, you will be the first point of contact for our customers, handling incoming calls with a blend of professionalism and care. Your day-to-day responsibilities will include responding to customer inquiries, resolving complaints, and fulfilling requests with precision and adherence to our strict internal policies and procedures.

Your role is not just about answering calls—it's about creating a positive impact with every interaction. With your deep understanding of our organization's services, you will be equipped to offer solutions and support that go beyond the ordinary, striving not only to meet but to exceed productivity and quality standards. If you are ready to take on a role that challenges and...

LGI Homes is seeking a Construction Customer Service Manager in the Portland area.

As one of the World’s Most Trustworthy Companies and a Top Workplace in the USA, LGI Homes has a notable legacy of homebuilding excellence. We are seeking professionals who are self-motivated and eager to dive in to the LGI Homes systems and culture.

The Customer Service Manager will respond to and resolve all warranty requests for LGI Homes’ closed out communities. This role will coordinate and enforce subcontractor and vendor scope of work. This position will also supervise homebuilding construction to meet customer and company quality expectations on time and on budget in the absence of other construction managers.

The Customer Service Manager will conduct construction training and homeowner orientations as needed.

Requirements

Two years of experience in a construction environment is preferred for this role. The Customer Service Manager must have a...

Experienced Customer Service Manager-BDC Manager

Portage Ford

Pay-$60,0000-80,000 plus

Full time position with flexible hours

As a Customer Service Manager you will be in charge of the BDC and all Representatives. Provide our guests with excellent customer service in every interaction. A Customer Service Manager is expected to uphold the highest ethical standards - while maintaining a fun, friendly and positive attitude and work environment!

If you are an honest, hardworking individual who wants to work in a great environment with a job that you hate to leave at the end of the night, consider making a career change today!

Customer Service Job Requirements:

* Proficient in spreadsheets

* Excellent communication skills

* High levels or integrity & work ethic

* Outgoing, organized & self motivated

* Type 40 words per minute

* Professional...

Acentra seeks a Customer Service Representative to join our growing team. 

Job Summary:

Join our team as a Remote Customer Service Representative and become a player in the vital prior authorization process. In this dynamic role, you will be the first point of contact for our customers, handling incoming calls with a blend of professionalism and care. Your day-to-day responsibilities will include responding to customer inquiries, resolving complaints, and fulfilling requests with precision and adherence to our strict internal policies and procedures.

Your role is not just about answering calls—it's about creating a positive impact with every interaction. With your deep understanding of our organization's services, you will be equipped to offer solutions and support that go beyond the ordinary, striving not only to meet but to exceed productivity and quality standards. If you are ready to take on a role that challenges and...

TAT Piedmont (formerly Piedmont Aviation) is part of TAT Technologies Ltd., a multi-site global aerospace company dedicated to our customer experience of exceeding expectations. We are the leading MRO, APU leasing and OEM partner of key commercial and military aircraft solutions with over 50 years of experience in the industry.

We have an ambitious and fast-growing environment that believes in the power of team collaboration with the deep-rooted belief that there is no substitution to personal relationships and interactions. We offer a flexible work environment enabling talented individuals to fulfill their development goals through drive, energy, and passion for the customer.

We are seeking a dynamic, results-oriented Senior Manager of Customer Service to lead and optimize our customer support operations. The ideal candidate will have a proven track record in customer service leadership, strategic thinking, and team development. This role is crucial...

LGI Homes is seeking a Construction Customer Service Manager in the Portland area.

As one of the World’s Most Trustworthy Companies and a Top Workplace in the USA, LGI Homes has a notable legacy of homebuilding excellence. We are seeking professionals who are self-motivated and eager to dive in to the LGI Homes systems and culture.

The Customer Service Manager will respond to and resolve all warranty requests for LGI Homes’ closed out communities. This role will coordinate and enforce subcontractor and vendor scope of work. This position will also supervise homebuilding construction to meet customer and company quality expectations on time and on budget in the absence of other construction managers.

The Customer Service Manager will conduct construction training and homeowner orientations as needed.

Requirements

Two years of experience in a construction environment is preferred for this role. The Customer Service Manager must have a...

LGI Homes is seeking a Customer Service Manager in the Portland area.

As one of the World’s Most Trustworthy Companies and a Top Workplace in the USA, LGI Homes has a notable legacy of homebuilding excellence. We are seeking professionals who are self-motivated and eager to dive in to the LGI Homes systems and culture.

The Customer Service Manager will respond to and resolve all warranty requests for LGI Homes’ closed out communities. This role will coordinate and enforce subcontractor and vendor scope of work. This position will also supervise homebuilding construction to meet customer and company quality expectations on time and on budget in the absence of other construction managers.

The Customer Service Manager will conduct construction training and homeowner orientations as needed.

Requirements

Two years of experience in a construction environment is preferred for this role. The Customer Service Manager must have a...

Join the Rapid Roofing Team as a Customer Experience Manager (CEM) and Transform Customer Interactions into Lifelong Loyalty!

This is an IN HOUSE position only at our physical office location in central Suffolk County, New York. Must be able to be at work daily.

Create your career with a fast-growing, exciting company that’s revolutionizing the roofing industry. Rapid Roofing is seeking a Customer Experience Manager (CEM) to play a key role in ensuring every customer has an exceptional experience from start to finish. As the CEM, you’ll work closely with our sales and operations teams to streamline communication, manage customer touchpoints, and ensure homeowners feel fully supported throughout their roofing project. We’re looking for someone who is highly organized, creative, and thrives on thinking outside the box—someone who takes ownership and brings fresh ideas to elevate the customer journey.

At Rapid Roofing, we’re...

At Our Home, we believe that exceptional customer service is the backbone of our success! We are excited to welcome a passionate Customer Service Representative for Order Management to our dynamic team. If you thrive in a fast-paced environment and enjoy connecting with customers, we want to hear from you!

In this role, you'll be the friendly voice of our company, guiding our customers through the sales order management lifecycle with a commitment to excellence. Your ability to communicate clearly and effectively will play a crucial role in ensuring that our customers' needs are met and exceeded!

Key Responsibilities:

• Answer inbound calls and emails from customers and sales representatives, providing information about estimated time of arrival (ETA), order tracking, and addressing any inquiries.
• Process orders efficiently, including new orders, cancellations, or modifications, while ensuring excellent record-keeping.
• Manage...

BioPharma Consulting JAD Group is seeking a dedicated Shipping and Customer Service Manager to play a crucial role in our logistics and customer relations team. You will work closely with various departments to streamline shipping processes and enhance service delivery while adhering to safety and regulatory standards.

Essential Functions:

• Accurately complete the pack out process, ensuring all relevant documentation is completed compliantly. 

• Perform system transactions and ensure the timely and accurate order fulfillment, documentation, closure of outstanding issues and effective inventory system. 

• Manage and communicate with the relevant carriers, building a strategic relationship.  

• Comply with national and international shipping requirements in line with Trade Compliance, IATA, DOT and state requirements. 

• Ensure safe handling and storage requirements...

CNSI and Kepro are now Acentra Health! Acentra Health exists to empower better health outcomes through technology, services, and clinical expertise. Our mission is to innovate health solutions that deliver maximum value and impact.

Lead the Way is our rallying cry at Acentra Health. Think of it as an open invitation to embrace the company’s mission, actively engage in problem-solving, and take ownership of your work daily. Acentra Health offers you unparalleled opportunities. In fact, you have all you need to take charge of your career and accelerate better outcomes – making this a great time to join our team of passionate individuals dedicated to being a vital partner for health solutions in the public sector.

Acentra seeks a Senior Customer Service Representative to join our growing team. 

Job Summary:

As a Senior Customer Service Representative, you will be a key player in our team, delivering exceptional service and...

Resource Innovations is seeking a Customer Service Manager to join our growing team. As a Customer Service Manager with Resource Innovations, you will lead the delivery functions of our Client Service Group which includes leading team to achieve optimal application processing, exceptional customer service (inbound and outbound), incentive fulfillment, and department technologies. The Customer Service Manager will play a highly visible role both internally and externally and will manage multiple programs in a rapidly changing environment and deliver on all KPIs. This position requires excellent communication, planning, and people management skills.

Resource Innovations (RI) is a women-led energy transformation firm focused on impact. Building on our expertise in energy efficiency, we're constantly expanding our portfolio of clean energy solutions to guide utilities through increasingly...