IT Help Desk Technician

Are you a tech-savvy problem solver who loves helping others? Frontline, LLC is looking for a friendly and enthusiastic IT Help Desk Technician to join our dynamic team! As a Tier 1 Support Technician, you'll be the first point of contact for our clients, providing top-notch service and solutions for their IT challenges. The salary range for this job is $50,000 - $58,000 per year, and is onsite at our location in Bubrank, CA.

Your primary responsibilities will include troubleshooting hardware and software issues, assisting with user account management, and maintaining a positive rapport with our clients. You'll be instrumental in making sure our customers feel supported and understood every step of the way!

Your Role Includes:

• Responding to client inquiries via phone, email, and chat with a smile.
• Diagnosing and resolving basic technical issues with a focus on friendly communication.
• Documenting tickets clearly and efficiently in our...

Present in 96 countries, we are dedicated to changing the way the world uses energy through advanced electric vehicle charging and energy management systems. We have the headquarters in Barcelona and manufacturing facilities in Spain (Barcelona), and the US (Arlington, Texas). We are rapidly becoming a leading company in the market.

In 2021, we were listed on the New York Stock Exchange (NYSE WBX), allowing us to garner acclaim and win prestigious design awards (the IF Design, Good Design, and RedDot Awards).

In 2022, we acquired ARES (an assembly electronics company) and COIL (Installers of turnkey EV charging solutions). One year later, in 2023, we acquired ABL, the leading German EV charger manufacturer, which has allowed us to have a stronger presence in Europe.

Get in charge with Wallbox!

Position Overview:

Join our team as an IT Helpdesk Technician. You’ll manage support requests, solve diverse technical issues, and help onboard new users,...

The Rallye Motor Company, Long Island's premier luxury automotive dealership, has an immediate career opportunity for a Help Desk Technician to provide fast and useful technical assistance on computer systems. You will answer queries on basic technical issues and offer advice to solve them. An excellent Help desk technician must have good technical knowledge and be able to communicate effectively to understand the problem and explain its solution.

Range - $20 - $29 Hourly (Based on experience)

• Serve as the first point of contact for customers seeking technical assistance over the phone or email
• Perform remote troubleshooting through diagnostic techniques and pertinent questions
• Determine the best solution based on the issue and details provided by customers
• Walk the customer through the problem-solving process
• Direct unresolved issues to the next level of support personnel
...

Fetch Specialty & Emergency Veterinary Centers is seeking a Help Desk Technician to join our dedicated IT team. The Help Desk technician will respond to IT requests from staff and provide support where needed, focusing on tracking each request to its resolution in a timely manner. This includes resolving technical issues on both Mac and Windows systems, maintaining and performing administrative functions in various systems used by Fetch staff, and basic troubleshooting of equipment specific to veterinary medicine.

Responsibilities

• Provide technical support to users via phone, email, and in-person
• Troubleshoot and resolve hardware, software, and connectivity issues
• Administrative maintenance in various systems used by staff
• Diagnose and repair computer problems
• Install and configure software and hardware
• Maintain and update computer systems
• Provide training and guidance to users on new technologies
...

servidyne, a reputable technology company, is seeking an experienced IT Help Desk Technician to join our team. As an IT Help Desk Technician, you will provide technical support and assistance to our employees, ensuring smooth and efficient computer operations. This is a great opportunity to use your problem-solving skills and knowledge of computer systems to help our company thrive.

Responsibilities

• Provide technical support to end-users via phone, email, or in person.
• Troubleshoot hardware and software issues, resolving problems in a timely manner.
• Install, configure, and update computer systems and software.
• Assist in the setup and maintenance of network infrastructure.
• Manage user accounts and access permissions.
• Document and track technical issues and resolutions in a ticketing system.
• Collaborate with other IT team members to ensure system stability and security.
• Stay up to date with the...

*This is an on-site role located in our Clarence, NY Headquarters.*

• Utilizes service desk software on a daily basis to ensure that all new issues and requests are entered properly, reviewed, and responded to/escalated in a timely manner according to Seal & Design Inc. expectations
• Monitors IT operations; gathers system performance information and identifies issues with IT systems
• Administers user and network account access (Identity and Access Management)
• Performs computer hardware and software troubleshooting; provides education to the end-user
• Assists with the purchase, tracking and deployment of IT assets
• Creates/updates documentation for the Service Desk knowledge base, and also supporting documents used to standardize IT policies, processes, and procedures
• Executes software installs and updates as needed; maintains data and information system security
...

IT Helpdesk Technician (Temporary - 6 Month Contract to Hire)

Location: Knoxville, TN (On-site)

Work Hours: 8:00 AM - 5:00 PM, Monday to Friday

Position Type: Temporary (6 Month Contract to Hire)

Overview: We are seeking a dedicated IT Helpdesk Technician for a 6-month contract to hire position. The successful candidate will be responsible for providing top-notch IT support to our staff, ensuring smooth technical operations. This role requires a solid understanding of Windows environments and experience with Office 365 user setup and password management.

Key Responsibilities:

• Provide first-level technical support to end-users via phone, email, and in-person.
• Troubleshoot and resolve hardware, software, and network issues in a timely manner.
• Install, configure, and maintain Windows computer systems and peripherals.
• Assist...

IT Helpdesk Technician (Temporary - 6 Month Contract to Hire)

Location: Knoxville, TN (On-site)

Work Hours: 8:00 AM - 5:00 PM, Monday to Friday

Position Type: Temporary (6 Month Contract to Hire)

Overview: We are seeking a dedicated IT Helpdesk Technician for a 6-month contract to hire position. The successful candidate will be responsible for providing top-notch IT support to our staff, ensuring smooth technical operations. This role requires a solid understanding of Windows environments and experience with Office 365 user setup and password management.

Key Responsibilities:

• Provide first-level technical support to end-users via phone, email, and in-person.
• Troubleshoot and resolve hardware, software, and network issues in a timely manner.
• Install, configure, and maintain Windows computer systems and peripherals.
• Assist...

3KeyLogic is a computer consulting company specializing in customized IT project and support solutions. We work with midsize to large clients mainly in the Healthcare and Manufacturing arenas. We are based in the Minneapolis area with clients throughout the United States.

3KeyLogic is searching for a Senior IT Help Desk Technician to take a leadership role at our client location in Waconia, MN. This full-time, onsite position will be responsible for ticket assignments, provide technical support to end users, assist with software installations and upgrades, ensure the security of critical documents and systems, and help train new hires. This position will report directly to the onsite IT Service Manager.

Responsibilities

• Help oversee the daily operations of the help desk, ensuring timely ticket resolution and customer satisfaction
• Manage and prioritize the service desk ticketing system, ensuring SLAs are met
• Demonstrate advanced...

Summary of Job Purpose:

Serves as the IT reference to provide assistance to company users of FTRV technology resources. This position coordinates basic user technical training and remediation activities, oversees the information resources repository of instructional materials for user applications, and makes recommendations for additions to learning aids and tools. The position conducts needs assessments, monitors and evaluates assistance being offered, and develops approaches to enhance company capabilities for user support. The ideal candidate must have a pleasant and outgoing personality, be a creative thinker and problem solver, work well under pressure, and have the flexibility to work weekends. Additionally, this person must be customer service oriented, have great communication skills, and always maintain a professional image. The primary duties and responsibilities for this position include the following but others can be assigned as needed:

Essential Duties...

AMERICAN METAL WORKS is a leading provider of metal fabrication solutions. We are seeking a skilled and dedicated IT Help Desk Technician to join our growing team. As an IT Help Desk Technician, you will play a crucial role in supporting our employees and maintaining the functionality of our computer systems.

In this role, you will be responsible for troubleshooting hardware and software issues, providing technical support to end users, and resolving network connectivity problems. You will also assist in the installation and configuration of computer systems and peripherals, as well as provide training and guidance to users on the correct use of software and hardware.

As an IT Help Desk Technician, you must have a strong technical background and excellent problem-solving skills. You should be able to communicate effectively with individuals at all levels of the organization and have a customer-oriented approach.

If you are passionate about technology and enjoy...

Join a team solving the most significant Cybersecurity & IT Challenges and helping keep the world’s largest and most elite brands safer from cyber threats. At Maverc we have a powerful mindset based on our core values of being accountable, helpful, adaptable, and focused. Maverc Technologies is a proven and effective small business partner and consultant, recognized as a leader in providing cyber security and IT services to the Federal, State, and local Government and within the Intelligence Community. Maverc Technologies is seeking a Customer Support Technician to support one of our State Agency customers.

Job Duties and Responsibilities:

A successful candidate will be responsible for software and hardware support of workstation and networking devices. Provides technical advice, guidance and informal training to customers using hardware and software programs. Troubleshoots and restores routine technical service and equipment...

As a Help Desk Technician, you'll triage support requests, manage alerts, onboard new users, and be the friendly voice on the other end of the line as you troubleshoot all the things. Thanks to our monitoring systems, you'll have a birds-eye view of multiple clients' IT environments.

While we take our work seriously, we try not to take ourselves too seriously. You'll need to employ creative problem-solving and unholy Googling abilities, often while the metaphorical balls are dropping. But don't worry, you won't be going it alone - our team has each other's backs.

Requirements

At least 8 years of IT support experience across diverse environments

MSP work experience is a plus

Experience leading technical projects or customer relationships

Technical skills most desired (not required): Desktop troubleshooting on both PC and Mac, cloud SaaS administration, Google Workspace administration, MS365 administration, MDM...

Pay rate $15-$17

Advantage Home Care is seeking an experienced IT Help Desk Support Technician to join our team in providing technical support to our staff across multiple locations. As an IT Help Desk Support Technician, you will be responsible for troubleshooting, diagnosing, and resolving hardware, software, and network issues. You will also provide technical assistance and guidance to employees, ensuring their technology needs are met.

In this role, you will be responsible for:

• Providing phone and remote support to users experiencing technical issues
• Resolving hardware and software problems on desktops, laptops, printers, and mobile devices
• Troubleshooting network connectivity issues
• Installing and configuring software and hardware
• Assisting in managing IT assets and maintaining accurate inventory records
• Performing user account management tasks, including account creation, termination, and password...

Nedelcu & Company, a renowned management consulting firm specializing in executive search and leadership consulting, is seeking a highly skilled and motivated IT Help Desk Technician to join our team. As a company obsessed with perfection, we are dedicated to providing exceptional executive search and leadership consultancy services to our clients and candidates.

As the IT Help Desk Technician, you will play a crucial role in supporting our internal staff in resolving technology-related issues and ensuring the smooth operation of our IT systems. This position requires strong technical knowledge, impeccable problem-solving skills, and excellent customer service.

In addition to providing technical support, you will have the opportunity to collaborate with IT professionals and managers in implementing IT projects and initiatives. This role offers a dynamic and challenging environment where you can utilize your expertise and contribute to the success of our...

Who We Are

We are an economic research consulting firm--which is a fancy way of saying we are a professional services firm (think of our commodity as selling time) who are proud of doing our jobs well and are always thinking about our current client work and our next project. 

About The Role

We are seeking a highly motivated and skilled IT Helpdesk Support Technician to join our IT team. In this role, you will be responsible for providing technical assistance and support to our team members, ensuring that their technical issues are resolved in a timely and efficient manner. The ideal candidate will have excellent problem-solving skills, strong communication skills, and the ability to work well in a team environment. The role is a fully remote role. Must be able to work Eastern Time Zone hours.

We are looking for someone with a passion for learning and growth. If you are passionate about technology, helping others, and...

PALNAR is looking for a highly motivated and skilled IT Help Desk Technician to join our team. As an IT Help Desk Technician, you will play a crucial role in providing technical support and assistance to our employees. You will work closely with other members of the IT team to ensure smooth operations and provide excellent customer service to our internal stakeholders.

In this role, you will be responsible for troubleshooting and resolving a wide range of hardware and software issues. You will assist with the installation, configuration, and maintenance of computer systems and software applications. Furthermore, you will be responsible for monitoring and responding to help desk tickets, escalating issues as needed to ensure timely resolution, and keeping accurate documentation of all support activities.

The ideal candidate for this position is a quick learner with excellent problem-solving skills and attention to detail. You should have a strong knowledge of computer...

RSDCGroup, LLC (RSDC) is a Veteran Owned Small Business (VOSB) with a presence in the Washington, DC Metropolitan area headquartered in Arlington, Virginia with offices nationwide. We deliver results for our customers through accurate requirements capture and our Strategy to Operations solutions approach which results in positive impact and enduring change that drive value in our client’s organizations. Alignment. It is more than a word to us – it is at the heart of what we do.

RSDC is seeking highly motivated individuals to join our team of technical help desk professionals. Employees in this role will serve as the first point of contact for IT problem resolutions for the Department of the Navy Enterprise Service Desk (NESD) and will assist customers by researching technical issues, exploring answers, and providing information and alternative solutions. This position will diagnose, resolve application issues, provide appropriate solutions and timely resolution of...

RSDCGroup, LLC (RSDC) is a Veteran Owned Small Business (VOSB) with a presence in the Washington, DC Metropolitan area headquartered in Arlington, Virginia with offices nationwide. We deliver results for our customers through accurate requirements capture and our Strategy to Operations solutions approach which results in positive impact and enduring change that drive value in our client’s organizations. Alignment. It is more than a word to us – it is at the heart of what we do.

RSDC is seeking highly motivated individuals to join our team of technical help desk professionals. Employees in this role will serve as the first point of contact for IT problem resolutions for the Department of the Navy Enterprise Service Desk (NESD) and will assist customers by researching technical issues, exploring answers, and providing information and alternative solutions. This position will diagnose, resolve application issues, provide appropriate solutions and timely resolution of...

• Receive, prioritize and respond to incoming Service Desk requests in accordance with established service-level agreements (SLAs) • Utilize your comprehensive knowledge of computer hardware, software, mobile devices, printers, and other technology tools to troubleshoot, diagnose, and resolve complex issues. Provide high-quality end-user support while adhering to established operational and procedural measures • Manage user and device event tracking through global ticketing system • Collaborate closely with our esteemed executives, acting as their trusted technology advisor. Understand their unique needs and deliver solutions that enhance their productivity and effectiveness. Maintain a customer-centric approach to all interactions and foster strong relationships with the executive team • Provide technical and troubleshooting assistance related to MS Windows/Office and other desktop applications • Source computer hardware including devices, peripherals, and equipment, and ...

Title: IT Help Desk Technician

Duration: 6+ Months Contract

Location: Los Angeles, CA

Rate: $OPEN

Requirements

• Implemented processes and procedures
• Manage targets and KPIs for Help desk
• Setup, configured and on-going management of reports for Help desk.
• Reports dashboard
• Handling tickets and advanced customer queries
• First point for escalations
• Developing & troubleshooting. Layer 1-3 topologies

Benefits

Note: If interested please send your updated resume to shubhankar.madane@two95intl.com and include your salary requirement along with your contact details with a suitable time when we can reach you. If you know of anyone in your sphere of contacts, who would be a perfect match for this job then, we would appreciate if you can forward this posting to them with a copy to us.

Thanks and...