Experience Manager

About Us

At HLTH, we're not just about healthcare; we're about sparking a health revolution. By connecting the healthcare ecosystem and fostering dynamic community interactions, we're setting the stage for the next decade of healthcare innovation.

About the Role

We are seeking a Client Experience Manager to join our team at HLTH. In this role, you will be responsible for managing a portfolio of clients who sponsor HLTH’s events, such as ViVE and HLTH, and/or engage with our digital content and thought leadership programs. Reporting to the Head of Client Experiences in the US, you will play a pivotal role in executing our growth strategy and fostering strong relationships with internal and external stakeholders, including partners and sponsors. We are looking for candidates with a background in business development, sales, fundraising, or account management, with a focus on the healthcare industry. Experience working with...

Career Renew is recruiting for one of its clients a Senior Product Manager, Developer Experience - candidates can be based in North or South America, UK or EU.

We are looking for a developer-focused product manager to focus on the holistic user experience, understanding developer needs and identifying opportunities for improvement and growth. This is a highly collaborative role - you will work across teams and our ecosystem to orchestrate actions to make our products successful, where success is user adoption, business value and customer satisfaction.

What You’ll Be Doing

• User research and analysis to build deep customer and product knowledge
• Planning, scoping and validating features and products worth building
• Discovery and delivery with designers and engineers across our ecosystem
• Driving go-to-market with the marketing and business organization
• Whatever it takes to make your product and...

We’re seeking an experienced relationship builder to manage the full partnership lifecycle, including implementation, training, project management, and ongoing client support. You'll be responsible for establishing deep relationships with partner sites to execute launch plans and ensure long-term success quickly. This position is ideal for someone with customer success and project management experience who wants to create and iterate on the key processes of an innovative digital health company. The Partner Experience Manager is critical in driving efforts to rapidly scale the Koda Health network of partners and advance the organization's mission to transform end-of-life care planning.

Responsibilities

• Own and manage the entire partner relationship, including implementation, training, project management, and ongoing client support
• Serve as the main point of contact for multiple partner sites, facilitating excellent communication,...

Ironwear is a safety solution provider. For over 30 years we have manufactured, developed and reengineered Personal Protective Equipment (PPE) for all industrial markets around the globe. We are an established company and are growing!

Summary

The Customer Experience Manager (CEM) is responsible for ensuring our customers and contacts have a positive experience with Ironwear as both a company and brand. The role is to ensure that each touchpoint across the customer journey is engaging, efficient and effective. The Customer Experience Manager will directly oversee our team of Account Coordinators who serve as customer service staff and fulfill a variety of customer-centric responsibilities. The ideal candidate will lead by example, communicate effectively, and will possess the ability to build a great team that delivers measurable results. This leader will be responsible for creating the processes, strategies and reporting that will be rolled out for...

Perfect Wellness Group bring the luxury and benefits of spa and wellness treatments to our client’s daily routines. All our hydrothermal bathing experiences combine the ancient cleansing and healing effects of saunas and thermal baths with the most advanced and innovative technology.

Why Perfect Wellness Group? Best luxury wellness solutions for your home or commercial space, headquartered in New York City, Perfect Wellness Group is the North American branch of Effe, located in Cesena, Italy. . Unlimited earning potential. Opportunity to advance and grow within. Perfect Wellness Group offers the top brands with guaranteed lowest pricing in the USA. Multiple flexible schedules. Bonuses for top performers.

The Customer Experience Manager will build, lead and mentor a team of dedicated Customer Experience Assistants delivering exceptional service to Perfect Wellness Group customers. As the team’s leader, you will foster an environment of partnership & positivity,...

Wasserman is a leading marketing, management, representation and sales business that serves talent, brands and properties on a global scale. We operate at the epicenter of sports, music, entertainment and culture, empowering clients, igniting passions and inspiring fans worldwide.

Our brands and properties division works with iconic brands and rights holders, supporting business growth through all marketing disciplines. We're a trusted partner to every major league, team and venue, building meaningful connections between brands, properties and fans.

Headquartered in Los Angeles, Wasserman's presence spans 27 countries and more than 65 cities, including New York, London, Abu Dhabi, Amsterdam, Hong Kong, Madrid, Mexico City, Toronto, Paris and Sydney. For more information, please visit www.teamwass.com.  

The Senior Manager, Client Services is an integral position on Wasserman’s Experiential Team with responsibility for overseeing the successful delivery of...

Salary: $95k/yr - $115k/yr

Location: Los Angeles

Organization Overview

Founded in 2004, Brilliant Corners provides innovative housing and housing-related services to California’s most vulnerable individuals, with an emphasis on those transitioning from, or at risk of, homelessness or institutionalization. We develop, own and manage multi-family supportive housing and licensed residential care homes, and implement a broad array of scattered-site, one-on-one supportive housing, and clinical case management programs through partnerships with developmental services, homeless services, veterans’ services, and health care sectors.

In short, we do good work.

We have offices statewide and are growing daily. We...

Hello, Operations Managers!

My name is Michaela and I am the CEO at TeraTech – TeraTech creates custom software for medium-sized (i.e. 50-500 employees) US companies, using the Adobe ColdFusion programming language, to solve their CF problems on time, with great quality code and within budget.

We are ColdFusion experts with over 23 years in CF and 33 years in software development and we focus on recurring maintenance and modernization projects. Michaela, the CEO, has written a best-selling book on ColdFusion and hosts a podcast on it too. Also, we ran the largest CF conference for 11 years. We spearhead the CF Alive movement to modernize old apps and inspire programmers to use CF.

We are looking for an Operations Manager (aka ”the CEO’s righthand man/woman”) who is great with the day-to-day operations, people, and details on software projects. You’ll make the CEO’s work and life easier, so she can focus on growing the business. This role...

Hello, Operations Managers!

My name is Michaela and I am the CEO at TeraTech – TeraTech creates custom software for medium-sized (i.e. 50-500 employees) US companies, using the Adobe ColdFusion programming language, to solve their CF problems on time, with great quality code and within budget.

We are ColdFusion experts with over 23 years in CF and 33 years in software development and we focus on recurring maintenance and modernization projects. Michaela, the CEO, has written a best-selling book on ColdFusion and hosts a podcast on it too. Also, we ran the largest CF conference for 11 years. We spearhead the CF Alive movement to modernize old apps and inspire programmers to use CF.

We are looking for an Operations Manager (aka ”the CEO’s righthand man/woman”) who is great with the day-to-day operations, people, and details on software projects. You’ll make the CEO’s work and life easier, so she can focus on growing the business. This role...

Hello, Operations Managers!

My name is Michaela and I am the CEO at TeraTech – TeraTech creates custom software for medium-sized (i.e. 50-500 employees) US companies, using the Adobe ColdFusion programming language, to solve their CF problems on time, with great quality code and within budget.

We are ColdFusion experts with over 23 years in CF and 33 years in software development and we focus on recurring maintenance and modernization projects. Michaela, the CEO, has written a best-selling book on ColdFusion and hosts a podcast on it too. Also, we ran the largest CF conference for 11 years. We spearhead the CF Alive movement to modernize old apps and inspire programmers to use CF.

We are looking for an Operations Manager (aka ”the CEO’s righthand man/woman”) who is great with the day-to-day operations, people, and details on software projects. You’ll make the CEO’s work and life easier, so she can focus on growing the business. This role...

Hello, Operations Managers!

My name is Michaela and I am the CEO at TeraTech – TeraTech creates custom software for medium-sized (i.e. 50-500 employees) US companies, using the Adobe ColdFusion programming language, to solve their CF problems on time, with great quality code and within budget.

We are ColdFusion experts with over 23 years in CF and 33 years in software development and we focus on recurring maintenance and modernization projects. Michaela, the CEO, has written a best-selling book on ColdFusion and hosts a podcast on it too. Also, we ran the largest CF conference for 11 years. We spearhead the CF Alive movement to modernize old apps and inspire programmers to use CF.

We are looking for an Operations Manager (aka ”the CEO’s righthand man/woman”) who is great with the day-to-day operations, people, and details on software projects. You’ll make the CEO’s work and life easier, so she can focus on growing the business. This role...

Hello, Operations Managers!

My name is Michaela and I am the CEO at TeraTech – TeraTech creates custom software for medium-sized (i.e. 50-500 employees) US companies, using the Adobe ColdFusion programming language, to solve their CF problems on time, with great quality code and within budget.

We are ColdFusion experts with over 23 years in CF and 33 years in software development and we focus on recurring maintenance and modernization projects. Michaela, the CEO, has written a best-selling book on ColdFusion and hosts a podcast on it too. Also, we ran the largest CF conference for 11 years. We spearhead the CF Alive movement to modernize old apps and inspire programmers to use CF.

We are looking for an Operations Manager (aka ”the CEO’s righthand man/woman”) who is great with the day-to-day operations, people, and details on software projects. You’ll make the CEO’s work and life easier, so she can focus on growing the business. This role...

We're hiring a Customer Experience Manager (CXM) to join BusRight as an early member of our growing Customer Success team. As a CXM, you’ll serve as the point person - the BusRight “Concierge” - for customers' end-to-end experience, from onboarding to post-launch support. This role involves building deep relationships with key stakeholders, managing successful customer onboarding and implementations, and working closely with our Head of CX to build a scaleable success team. You’ll support a rapidly growing customer base of down-to-earth, passionate school bus leaders such as School Transportation Directors, Routers, Drivers, and more.

More than 26 million students ride ~500,000 buses to and from school daily. That operation is managed by under-equipped teams that use pen & paper or legacy software to manage their day-to-day. We’re on a mission to make school buses safer and more efficient for families, schools, and communities nationwide with advanced routing...

Ironwear is a safety solution provider. For over 30 years we have manufactured, developed and reengineered Personal Protective Equipment (PPE) for all industrial markets around the globe. We are an established company and are growing!

Summary

The Customer Experience Manager (CEM) is responsible for ensuring our customers and contacts have a positive experience with Ironwear as both a company and brand. The role is to ensure that each touchpoint across the customer journey is engaging, efficient and effective. The Customer Experience Manager will directly oversee our team of Account Coordinators who serve as customer service staff and fulfill a variety of customer-centric responsibilities. The ideal candidate will lead by example, communicate effectively, and will possess the ability to build a great team that delivers measurable results. This leader will be responsible for creating the processes, strategies and reporting that will be rolled out for...

Wasserman is a leading marketing, management, representation and sales business that serves talent, brands and properties on a global scale. We operate at the epicenter of sports, music, entertainment and culture, empowering clients, igniting passions and inspiring fans worldwide.

Our brands and properties division works with iconic brands and rights holders, supporting business growth through all marketing disciplines. We're a trusted partner to every major league, team and venue, building meaningful connections between brands, properties and fans.

Headquartered in Los Angeles, Wasserman's presence spans 27 countries and more than 65 cities, including New York, London, Abu Dhabi, Amsterdam, Hong Kong, Madrid, Mexico City, Toronto, Paris and Sydney. For more information, please visit www.teamwass.com.  

The Associate Manager is an integral position on Wasserman’s Experiential Team with responsibility for the successful delivery of various aspects of agency...

United Solar, a leading solar energy company, is seeking a driven and experienced Regional Sales Manager to join our team. As a Regional Sales Manager, you will be responsible for leading a team of Outside Sales Representatives, canvassing neighborhoods, approaching residential / commercial property owners, conveying utility overpayment reduction, driving sales growth, and expanding our market presence in the region.

Responsibilities

• Develop and implement strategic sales plans to achieve company goals and objectives.
• Lead, train, and motivate a team of Outside Sales Representatives to meet and exceed sales targets.
• Manage and monitor sales performance, providing guidance and support to the team as needed.
• Identify and pursue new business opportunities, expanding our customer base.
• Build and maintain relationships with key clients, ensuring high levels of customer satisfaction.
• Stay up-to-date with industry...

United Solar, a leading solar energy company, is seeking a driven and experienced Regional Sales Manager to join our team. As a Regional Sales Manager, you will be responsible for leading a team of Outside Sales Representatives, canvassing neighborhoods, approaching residential / commercial property owners, conveying utility overpayment reduction, driving sales growth, and expanding our market presence in the region.

Responsibilities

• Develop and implement strategic sales plans to achieve company goals and objectives.
• Lead, train, and motivate a team of Outside Sales Representatives to meet and exceed sales targets.
• Manage and monitor sales performance, providing guidance and support to the team as needed.
• Identify and pursue new business opportunities, expanding our customer base.
• Build and maintain relationships with key clients, ensuring high levels of customer satisfaction.
• Stay up-to-date with industry...

Join a team of professionals who are passionate about their work, love cross-training and the adoption of cutting-edge technologies. You will be working in a highly open and collaborative environment where self-starters are encouraged, and everyone’s ideas are heard and valued!

What you’ll be doing is ensuring a positive and rewarding experience for all employees, from hire to exit. Those job duties include:

• Employee Engagement: meet regularly with employees to gather feedback and understand their priorities
• Company Culture: help us maintain a corporate culture where employees feel valued and engaged
• Retention: help create and maintain an environment where employees want to stay
• Attracting Talent: champion ClearlyAgile at local meetups/conferences/social get-togethers
• Recruiting: help the recruiting team as needed
• Onboarding: help guide new employees through the onboarding...

Hello, Social Media Content Managers!

My name is Dylan and I am the CEO of Dylan Jahraus - a leading e-commerce education company in the online coaching space. As the #1 coaching company in our sector, we are dedicated to delivering exceptional education and support to our ~2000 clients globally. Our fully remote team is committed to continuous improvement, exceeding expectations, and driving impactful growth in the digital marketing world.

We are seeking a dynamic Social Media Content Manager who is not only a digital social butterfly but also a strategic thinker, capable of creating authentic engagement, leveraging social media channels for growth, and converting onlookers into loyal customers and raving fans. This role requires a balance of creativity, strategic planning, and a deep understanding of digital marketing to manage, expand, and enhance our brand's online presence.

This role is a full-time remote...

NMI is looking for a Technical Product Manager - Payment Experiences.  NMI products include a number of user interfaces (portals) that provide Partners, Merchants, and Support with tools for payments monetization.  With our partner-centric approach, these portals allow our partners to put their brand at the forefront.  This role will be tasked with developing a ‘Now, Next, Later’ vision and strategy for our goal of providing a unified partner and merchant UX - available whitelabeled or embedded in partner software platforms and websites.

This role will be part of our Merchant Relationship Management value stream, and will be primarily focused on creating a unified hub for Partner and Merchant payment experiences.  Additionally, you will manage product development, ideation requests, and roadmap planning for our Gateway Portals team.  You are responsible for existing portals with 100k+ Daily Active Users that provide business critical payments...

Who We Are: 

Museum of Ice Cream is an inclusive & immersive brand, designed to captivate your sweetest fantasy and sugar-filled daydreams online and IRL. At Museum of Ice Cream, we invite you to believe in the magic of creativity, to remind you that inclusive spaces do exist, and to show you that childlike wonder is worth savoring. In our world, ice cream is the agent of change and the vehicle to ignite the creative spirit that lives in all of us. Fueled by the power of imagination, MOIC is a universe of possibilities with tons of room for you to explore.

Who You Are: 

Museum of Ice Cream is looking for an Experience & Training Manager to join our fun-filled team. We need your team building, collaboration and coaching skills to help drive our employee and guest experience with a focus on delivering our inclusive and positive...

Ironwear is a safety solution provider. For over 30 years we have manufactured, developed and reengineered Personal Protective Equipment (PPE) for all industrial markets around the globe. We are an established company and are growing!

Summary

The Customer Experience Manager (CEM) is responsible for ensuring our customers and contacts have a positive experience with Ironwear as both a company and brand. The role is to ensure that each touchpoint across the customer journey is engaging, efficient and effective. The Customer Experience Manager will directly oversee our team of Account Coordinators who serve as customer service staff and fulfill a variety of customer-centric responsibilities. The ideal candidate will lead by example, communicate effectively, and will possess the ability to build a great team that delivers measurable results. This leader will be responsible for creating the processes, strategies and reporting that will be rolled out for...

SUMMARY: The ideal candidate will have expertise administrating Microsoft 365, SaaS applications, hosted on-premises applications, and scripting. This role primarily revolves around the design, implementation, and support of server, and cloud platform environments for various software applications, including but not limited to Active Directory, Microsoft 365, SharePoint, and Verint WFM Platform

DUTIES AND RESPONSIBILITIES:

·       Coordinate work between administrators and the Service Desk Manager, utilizing Jira for task management.

·       Design, implement, and maintain server and cloud platform environments for new applications.

·       Support and administer application backends both on premise and in the cloud.

·       Manage and support monitoring, scripting, and compliance...

We are looking for a Guest Experience Manager to be an energetic and service-minded individual who can drive excellent and memorable guest experiences through professional and authentic communication skills, a rigorous problem solving attitude and ability to multi-task.

This position is responsible for owning the experiences of our guests. You will manage the entire guest journey, from inquiries to post-checkout communication and reviews and will work closely with team members and service providers to ensure all accommodations are properly maintained and prepared for guests. We want someone who leads by example, communicates effectively, and is passionate about the tiny details, making positive experiences in every interaction with team members, guests, and owners.

Responsibilities

• Guest communication — you will coordinate all guest communication on behalf of the company. Answer incoming reservation calls and in-stay guest service calls as quickly...

Who We Are: 

Figure8 is an experience first company. We create experiums. Places outside of distraction, away from expectation, and beyond inhibition. Spaces to get lost and found. We invite guests to take a moment. To recognize, realize, and reignite relationships with the people and places around them. 

Who You Are:

Figure 8 is seeking a Manager of Show Experience and Development who will be actively involved in the genesis and evolution of new and existing exhibitions and non-traditional visitor experiences.

This team member will be working within the Design Team from the earliest phase of concept development, all the way to operational hand-off. This person will own the "how" of our experiences through scripting, developing, and organizing the key factors for show quality and implementation.

They will set the stage for our in-unit team members and ensure that our guests are delivered an experience with a clear...

We are currently seeking a highly skilled and experienced Software Engineering Manager to lead our talented team in developing web applications for Employers. These applications are crucial in enhancing the experience of our clients by providing timely access to earned wages for their employees. As the Software Engineering Manager, your role will involve optimizing and improving the scalability, stability, and efficiency of our web applications, REST services, and backend processes in this domain.

What You'll Do:

• Recruit, hire, and develop a world-class team to support our growing customer base
• Manage and scale a full-stack development team comprised of onshore and offshore team members
• Motivate staff and provide technical direction and guidance as both manager and mentor
• Own all operational metrics and support
• Lead, advance, and develop the company’s engineering processes for product design, review, and release...

• Collaborate with PG Chairs, partners, other business operations departments, and other stakeholders to facilitate the development and relentless execution of Practice Group strategic plans with clear and achievable goals focused on revenue, profitability, headcount, reputation, brand awareness, profile and competitive differentiation;
• Collaborate with Finance Department to analyze Practice Group financials and other key performance indicators to stay on top of all timekeeper hours, performance trends, and overall practice revenue, providing actionable insights towards the management of the Practice;
• Collaborate with Talent Department to manage a productive workforce where: work assignments are provided efficiently and equitably; opportunities are allocated in accordance with Practice Group and individual development goals; performance issues are identified early and addressed; and Practice Group size is adjusted to meet projected workflow demands;
...

Wasserman is a global leader in sports, music, entertainment and culture. Founded in 2002, Wasserman represents many of the world’s most iconic sports and entertainment figures, musical artists, brands and properties, empowering them to shape culture and captivate audiences worldwide.Headquartered in Los Angeles, Wasserman operates globally across 27 countries and more than 62 cities, including New York, London, Abu Dhabi, Amsterdam, Hong Kong, Madrid, Mexico City, Toronto, Paris and Sydney. For more information, please visit www.teamwass.com.

The Senior Manager, Production is an integral position on Wasserman’s Experiential Team responsible for overseeing the successful delivery of various aspects of agency projects, from brief to execution. This role will ensure that all project relevant resources including operations and logistics are allocated and delivered on-time, on-budget and of a quality expected by Wasserman and its clients.

Additionally, the...

A floor manager at Happier Grocery and café is responsible for overseeing daily operations. This includes managing staff, ensuring excellent customer service, monitoring inventory levels, and maintaining a clean and organized environment. They may also handle scheduling, resolve customer issues, and collaborate with other departments for efficient overall functioning. Strong communication and leadership skills are essential for this role. 

The ideal candidate will quickly be able to adapt to the brand, values, and culture of the company, evoking passion and excitement for the process in all involved while providing an upbeat and positive client and team experience. Because we are a small team, we all wear many hats and are happy to roll up our sleeves and lend a hand whenever needed. Can-do attitudes and respectful, inclusive outlooks are greatly valued and expected of all team members. 

This is a unique opportunity to join an outstanding culinary...

The Account Manager cultivates and maintains AssistRx’s relationship with our Pharmaceutical manufacturing partners. In this role, you'll be working with pharmaceutical executives (Associate Director and above) on a daily basis to ensure they are receiving maximum value from iAssist’s features and services. The Pharmaceutical Account Manager presents new ideas and innovations to clients, upselling and enhancing their product and is the liaison between the Pharmaceutical Brand Teams and all key AssistRx stakeholders.

Responsibilities

• Forms strategic partnership with clients by developing a working knowledge of their business goals, technical challenges and infrastructure configurations to ensure an outstanding customer experience.
• Establish and maintain a role as advisor to clients and colleagues.
• Present new ideas and innovations to client to upsell and enhance their products and services.
• Research high-level...