Client Experience Manager

About Us

At HLTH, we're not just about healthcare; we're about sparking a health revolution. By connecting the healthcare ecosystem and fostering dynamic community interactions, we're setting the stage for the next decade of healthcare innovation.

About the Role

We are seeking a Client Experience Manager to join our team at HLTH. In this role, you will be responsible for managing a portfolio of clients who sponsor HLTH’s events, such as ViVE and HLTH, and/or engage with our digital content and thought leadership programs. Reporting to the Head of Client Experiences in the US, you will play a pivotal role in executing our growth strategy and fostering strong relationships with internal and external stakeholders, including partners and sponsors. We are looking for candidates with a background in business development, sales, fundraising, or account management, with a focus on the healthcare industry. Experience working with healthcare organizations and startups is highly valued.

Primary Responsibilities: 

• Maintain, rebook and upsell sponsor partnerships leveraging HLTH’s event and content opportunities and introduce new-to-market offerings
• Prepare compelling sales proposals, contracts, and presentations tailored to the needs of each client
• Develop and execute sales strategies to achieve and surpass revenue targets
• Provide excellent customer service and support for sponsors through a high level of responsiveness and attention to detail
• Track and report daily on sales pipeline progress, from proposal to contract closure using CRM tools.
• Stay current on industry trends, competitors, and market developments to inform sales strategies

Requirements

Requirements:

• Minimum 3-5 years of sales and account management experience, preferably in a fast-paced environment
• Bachelor's degree required
• Strong sales acumen with a track record of meeting or exceeding targets
• Ability to build and maintain relationships with clients and internal stakeholder
• Strategic thinker with a problem-solving mindset
• Detail-oriented with a focus on quality and accuracy
• Independent and comfortable with organizational change and delivering against time-based deadlines
• Excellent planning, communication and organization skills
• Team player with strong interpersonal skills.
• Knowledge of the Healthcare and events industries preferred

HLTH Technology Stack: 

• Google Workspace (Gmail, Docs, Sheets, Slides) and Zoom Video Conferencing
• Salesforce, Outreach, LinkedIn Sales Navigator, Zoom Info

Benefits

Salary & Benefits: 

• Competitive compensation and comprehensive benefits package 
• Apple laptops provided to all employees 
• Paid time off and holiday schedule

Join the movement at HLTH, where we're more than a company – we're a catalyst for change in healthcare. Be a part of a team that's not just following the healthcare narrative but writing it. Together, let's shape a healthier, more connected future.

Hlth, Inc. is an equal-opportunity employer. We encourage candidates from all backgrounds to apply.