Client Experience Manager

We are Assembly, a leading global omnichannel media agency that merges data, talent, and technology to catalyze growth for the world's most esteemed brands. Our holistic approach weaves together compelling brand narratives with a comprehensive suite of global media capabilities, driving performance and fostering significant business expansion. Our initiatives are powered by STAGE, our proprietary operating system, and executed by a dedicated global team of over 2,300 professionals across 35 offices worldwide. Committed to purposeful action, we lead the way in social and environmental impact within the agency realm. As a proud member of Stagwell, the challenger network designed to revolutionize marketing, Assembly continues to set new standards of excellence.

ICYMI: Assembly was named Campaign US 2024 Media Agency of the Year, and our North America CEO, Valerie Davis, was recognized as Adweek’s Media All-Stars Executive of the Year. Our innovative work...

Company Description

Pressed Floral is a bespoke floral preservation company based in Orem, Utah, that preserves life's special moments through fine art. Serving clients nationwide, our goal is to create sentiments that will last forever. 

Role Description

This is a full-time, on-site role for a Client Experience Manager. As a Client Experience Manager at Pressed Floral, you will play a pivotal role in enhancing and optimizing our clients' journey with our company. Your focus will be on understanding and addressing client needs through empathy, innovation, and strategic problem-solving. You will lead the Client Care team, streamline processes across the board, and collaborate with various departments to ensure an exceptional client experience across all touch points. This multifaceted role involves client care leadership, process optimization, cross departmental collaboration, and problem solving. This role is...

Who is STAT?  

We’re a recovery management firm focused on delivering value to suppliers. Our mission is to be widely recognized as being the best at helping suppliers get paid everything they are owed by retailers. Our vision is to create an environment where we all love working and an experience that our customers rave about.

Culture at STAT

STAT is a fast growing tech-enabled services company. We are a bootstrapped, private-equity owned startup, on solid financial footing. Our team is remotely distributed across 17 states (and counting!) with concentrations in Northwest Arkansas, Southern California, Seattle, Dallas, and Philadelphia. 

We believe in having fun while working hard. Our team is the best of the best, and we all operate as individual contributors and leaders together as one. We are proud of our inclusive, positive, and collaborative culture and believe every team member brings something uniquely valuable to the table....

Who is STAT?  

We’re a recovery management firm focused on delivering value to suppliers. Our mission is to be widely recognized as being the best at helping suppliers get paid everything they are owed by retailers. Our vision is to create an environment where we all love working and an experience that our customers rave about.

Culture at STAT

STAT is a fast growing tech-enabled services company. We are a bootstrapped, private-equity owned startup, on solid financial footing. Our team is remotely distributed across 17 states (and counting!) with concentrations in Northwest Arkansas, Southern California, Seattle, Dallas, and Philadelphia. 

We believe in having fun while working hard. Our team is the best of the best, and we all operate as individual contributors and leaders together as one. We are proud of our inclusive, positive, and collaborative culture and believe every team member brings something...

Job Title: Virtual Assistant (VA) - Client Dispute Manager Specialist

Company: Living in Freedom Everyday

Location: Texas (Remote)

About Us:

Living in Freedom Everyday is a facility dedicated to providing supportive services to individuals who can function independently in most areas of activity but need assistance and/or monitoring to assure their safety and well-being. We are committed to enhancing the quality of life for our clients through comprehensive and compassionate care. PLEASE NOTE: ONLY CANDIDATES WITH UPDATED CV AND AN INTRO VIDEO WILL BE PROCESSED.

Job Overview:

We are seeking a detail-oriented and tech-savvy Virtual Assistant with expertise in Client Dispute Manager software or other client credit repair software. The ideal candidate will assist in managing and organizing client information, handling dispute processes, and supporting our team in delivering exceptional service to our...

About Us

At HLTH, we're not just about healthcare; we're about sparking a health revolution. By connecting the healthcare ecosystem and fostering dynamic community interactions, we're setting the stage for the next decade of healthcare innovation.

About the Role

We are seeking a Client Experience Manager to join our team at HLTH. In this role, you will be responsible for managing a portfolio of clients who sponsor HLTH’s events, such as ViVE and HLTH, and/or engage with our digital content and thought leadership programs. Reporting to the Head of Client Experiences in the US, you will play a pivotal role in executing our growth strategy and fostering strong relationships with internal and external stakeholders, including partners and sponsors. We are looking for candidates with a background in business development, sales, fundraising, or account management, with a focus on the healthcare industry. Experience working with...

The Account Manager cultivates and maintains AssistRx’s relationship with our Pharmaceutical manufacturing partners. In this role, you'll be working with pharmaceutical executives (Associate Director and above) on a daily basis to ensure they are receiving maximum value from iAssist’s features and services. The Pharmaceutical Account Manager presents new ideas and innovations to clients, upselling and enhancing their product and is the liaison between the Pharmaceutical Brand Teams and all key AssistRx stakeholders.

Responsibilities

• Forms strategic partnership with clients by developing a working knowledge of their business goals, technical challenges and infrastructure configurations to ensure an outstanding customer experience.
• Establish and maintain a role as advisor to clients and colleagues.
• Present new ideas and innovations to client to upsell and enhance their products and services.
• Research high-level...