Client Experience Manager

Company Description

Pressed Floral is a bespoke floral preservation company based in Orem, Utah, that preserves life's special moments through fine art. Serving clients nationwide, our goal is to create sentiments that will last forever. 

Role Description

This is a full-time, on-site role for a Client Experience Manager. As a Client Experience Manager at Pressed Floral, you will play a pivotal role in enhancing and optimizing our clients' journey with our company. Your focus will be on understanding and addressing client needs through empathy, innovation, and strategic problem-solving. You will lead the Client Care team, streamline processes across the board, and collaborate with various departments to ensure an exceptional client experience across all touch points. This multifaceted role involves client care leadership, process optimization, cross departmental collaboration, and problem solving. This role is...

Who is STAT?  

We’re a recovery management firm focused on delivering value to suppliers. Our mission is to be widely recognized as being the best at helping suppliers get paid everything they are owed by retailers. Our vision is to create an environment where we all love working and an experience that our customers rave about.

Culture at STAT

STAT is a fast growing tech-enabled services company. We are a bootstrapped, private-equity owned startup, on solid financial footing. Our team is remotely distributed across 17 states (and counting!) with concentrations in Northwest Arkansas, Southern California, Seattle, Dallas, and Philadelphia. 

We believe in having fun while working hard. Our team is the best of the best, and we all operate as individual contributors and leaders together as one. We are proud of our inclusive, positive, and collaborative culture and believe every team member brings something...

About Us

At HLTH, we're not just about healthcare; we're about sparking a health revolution. By connecting the healthcare ecosystem and fostering dynamic community interactions, we're setting the stage for the next decade of healthcare innovation.

About the Role

We are seeking a Client Experience Manager to join our team at HLTH. In this role, you will be responsible for managing a portfolio of clients who sponsor HLTH’s events, such as ViVE and HLTH, and/or engage with our digital content and thought leadership programs. Reporting to the Head of Client Experiences in the US, you will play a pivotal role in executing our growth strategy and fostering strong relationships with internal and external stakeholders, including partners and sponsors. We are looking for candidates with a background in business development, sales, fundraising, or account management, with a focus on the healthcare industry. Experience working with...