Email Customer Service Representative
Spa Sydell Integrative Aesthetics
Alpharetta, georgia
Description
Spa Sydell Integrative Aesthetics is dedicated to providing the highest level of service to our clients while helping them achieve their wellness and beauty goals. We are expanding our customer service team and are seeking a detail-oriented and passionate Email Customer Service Representative to join us.
The Email Customer Service Representative plays a vital role in ensuring customer satisfaction through effective communication and problem-solving skills. This position involves responding to client inquiries via email, providing information about our services, and ensuring a seamless experience for each customer.
Key Responsibilities:
- Respond to customer inquiries via email promptly and professionally
- Assist clients with booking appointments and managing their accounts
- Provide detailed information about spa services and promotions
- Resolve customer issues and escalate when...