Customer Service Representative
Oceania International
Anaheim, california
Company Overview and Job Description Summary:
With over 10+ years of experience in the laser engraving industry, OMTech is a trusted name in the laser engraving community. At OMTech, our passion for laser machines and the engraver community we serve is our source of pride. We are looking for a Customer Service Representative to join our team and share our passion for our machines and the community. Join us to continue building our reputation. This is a unique opportunity to make a lasting impact on a fast-growing company. As a Customer Service Representative, you will be the main point of contact and provide reputation-worthy customer service.
Requirements
Main Responsibilities/Functions:
- Answer calls and emails in a timely manner to maximize customer satisfaction
- Learn product line and resolve entry level issues for the customers
- Manage and monitor daily assignments through the...