Benefits Rep/ Customer Service Agent
Thomas Talent Network, LLC
Ridgeland, mississippi
Seeking a motivated and dedicated individual to join their team as a Benefits Representative/Customer Service Agent. As a Benefits Rep/Customer Service Agent, you will play a key role in delivering exceptional customer service and assisting clients in navigating their benefit plans. This is a great opportunity to join a reputable company that values teamwork, integrity, and professional growth.
Responsibilities:
- Provide outstanding customer service to clients by answering inquiries, resolving issues, and providing solutions
- Assist clients in understanding their benefit plans and guide them through the enrollment process
- Keep accurate records of customer interactions and transactions using computer systems
- Collaborate with team members to ensure efficient and effective service delivery
- Continuously stay updated on product knowledge and industry trends to better serve...