Customer Service Representative
FFP
Lake Mary, florida
Join our Team at FFP!
At FFP, we believe that exceptional customer service is the cornerstone of our success. We are seeking a dedicated Customer Service Representative who thrives in a dynamic and ever-changing environment and is passionate about providing top-notch service.
Position Overview:
As a vital member of our team, you will be the guiding voice of our company throughout the order lifecycle and beyond. Your ability to thrive under pressure and communicate effectively is essential in ensuring our customers receive best-in-class service.
Key Responsibilities:
- Order Management: Review pricing, lead times, product availability, and shipping status to ensure accurate and timely order processing.
- Customer Relationship Building: Establish and maintain positive relationships with customers to enhance satisfaction and loyalty.
- Communication: Respond promptly and...