Benefits Rep/ Customer Service Agent

Seeking a motivated and dedicated individual to join their team as a Benefits Representative/Customer Service Agent. As a Benefits Rep/Customer Service Agent, you will play a key role in delivering exceptional customer service and assisting clients in navigating their benefit plans. This is a great opportunity to join a reputable company that values teamwork, integrity, and professional growth.

Responsibilities:

- Provide outstanding customer service to clients by answering inquiries, resolving issues, and providing solutions

- Assist clients in understanding their benefit plans and guide them through the enrollment process

- Keep accurate records of customer interactions and transactions using computer systems

- Collaborate with team members to ensure efficient and effective service delivery

- Continuously stay updated on product knowledge and industry trends to better serve clients

Requirements

Requirements:

- Previous experience in customer service or a similar role is preferred

- Strong interpersonal and communication skills to effectively interact with clients

- Ability to multitask and work in a fast-paced environment

- Proficient in using computer systems and software

- Attention to detail and accuracy in record-keeping

- Willingness to learn and adapt to changes in the industry

If you are a customer-oriented individual with excellent communication skills and a passion for helping others, we encourage you to apply for this position. Join Thomas Talent Network, LLC and be part of a team that makes a positive impact on the lives of their clients and promotes professional development.

Benefits

-Flexible Schedule Work/Home Life Balance 

-Professional Development 

-Sign On Bonus (Details to be discussed) 

-Ability to create generational wealth 

-Weekly sponsored training 

-Exclusive Convention Destinations 

-Bonus Pay 

-Management positions available in as little as 90 days