Customer Service

JOB SUMMARY

The Customer Service Representative Administrator will be responsible for overseeing the administrative duties that are related to the customer service process. Dane Street’s success relies on individual and team contributions every day. We care for our customers, each other, and Dane Street. It is the responsibility for all of us to maintain a positive working environment that promotes client satisfaction and results.

Dane Street’s success relies on individual and team contributions every day. We care for our customers, each other and Dane Street. It is the responsibility for all of us to maintain a positive working environment that promotes client satisfaction and results.

MAJOR DUTIES & RESPONSIBILITIES

• Draft incoming referrals including demographic information, diagnosis, requested due date, and specialty within a timely manner of receipt.
• Correctly & accurately complete...

Acentra Health exists to empower better health outcomes through technology, services, and clinical expertise. Our mission is to innovate health solutions that deliver maximum value and impact. 

Lead the Way is our rallying cry at Acentra Health. Think of it as an open invitation to embrace the mission of the company; to actively engage in problem-solving; and to take ownership of your work every day. Acentra Health offers you unparalleled opportunities. In fact, you have all you need to take charge of your career and accelerate better outcomes – making this a great time to join our team of passionate individuals dedicated to being a vital partner for health solutions in the public sector. 

Acentra is looking for a Customer Service Representative to join our growing team.

Summary:

The purpose of this position is to answer incoming telephone calls and resolve customer questions, complaints, and...

Acentra Health exists to empower better health outcomes through technology, services, and clinical expertise. Our mission is to innovate health solutions that deliver maximum value and impact. 

Lead the Way is our rallying cry at Acentra Health. Think of it as an open invitation to embrace the mission of the company; to actively engage in problem-solving; and to take ownership of your work every day. Acentra Health offers you unparalleled opportunities. In fact, you have all you need to take charge of your career and accelerate better outcomes – making this a great time to join our team of passionate individuals dedicated to being a vital partner for health solutions in the public sector. 

Acentra is looking for a Customer Service Supervisor to join our growing team.

Job Summary:

The role of the Customer Service Supervisor is to oversee the daily operations and management of the Customer Service...

Acentra Health exists to empower better health outcomes through technology, services, and clinical expertise. Our mission is to innovate health solutions that deliver maximum value and impact. 

Lead the Way is our rallying cry at Acentra Health. Think of it as an open invitation to embrace the mission of the company; to actively engage in problem-solving; and to take ownership of your work every day. Acentra Health offers you unparalleled opportunities. In fact, you have all you need to take charge of your career and accelerate better outcomes – making this a great time to join our team of passionate individuals dedicated to being a vital partner for health solutions in the public sector. 

Acentra is looking for a Customer Service Representative to join our growing team.

Summary:

The purpose of this position is to answer incoming telephone calls and resolve customer questions, complaints, and...

Preference for 1 of the following criteria:

College Degree

Previous contact center experience

Description

Client Support Service Professionals handle incoming phone calls regarding various service inquiries on accounts.

Calls will need to respond with a high degree of accuracy and efficiency, while consistently meeting key department performance metrics.

Functional support areas include Cash Management products and services, Online (client website) and Mobile app, and general account or financial related inquiries.

Successful applicants will be highly professional, career driven, and committed to World-Class Service.

Ability to contribute in a fast paced, team-oriented environment.

Aptitude to multi-task and adjust quickly to change in a busy financial service center.

Founded in 2003, IT Concepts’ core values – customer-centricity, teamwork, driven to deliver, innovation, and integrity – ensure we work together to be the best, realize objectives, and make a positive impact in our communities. We intentionally created and sustain our ITC culture that embraces change, experimentation, continuous learning, and improvement. We bring our design thinking problem-solving approach that challenges assumptions, prioritizes curiosity, and invites complexity to deliver innovative, efficient, and practical solutions. As we continue to grow in the support of our government customers, we are looking for driven and innovative individuals to join our team.

IT Concepts, Inc. (ITC) is seeking an experienced Customer Service Engineer (System Administrator) to support our VA-ESOM- End Point Support and Operations Monitoring contract across the United States. The VA is responsible for providing comprehensive onsite and remote support to IT customers across all...

Key Responsibilities:

- Promptly and professionally handle customer inquiries via email and chat platforms.

- Efficiently resolve customer issues and complaints, ensuring a positive experience.

- Accurately provide information regarding products, services, and company policies.

- Stay informed about company products and services to assist customers effectively.

- Collaborate with other departments to address and resolve more complicated issues.

Requirements

Qualifications:

- High school diploma or equivalent is required; higher education is a plus.

- Previous customer service experience is advantageous.

- Strong written and verbal communication skills.

- Excellent problem-solving abilities and attention to detail.

- Ability to work independently and thrive in a team environment.

- Willingness to work various...

Resource Innovations is seeking a Customer Service and Rebate Processing Specialist to join our growing customer service team. We are seeking a highly skilled and motivated Customer Service and Rebate Processing Specialist with a strong background in Energy Efficiency Rebate Processing to join our dynamic team. As a Customer Service and Rebate Processing Specialist you will be providing Customer Service support over calls and email. You will also be in charge of Data entry into various database applications.

Resource Innovations (RI) is a women-led energy transformation firm focused on impact. Building on our expertise in energy efficiency, we're constantly expanding our portfolio of clean energy solutions to guide utilities through increasingly complex, connected challenges. Load flexibility. Electrification. Carbon reduction. With every step, we're leading the charge to power...

Are you an energetic and positive customer service specialist? Do you love to talk and interact with customers? On Tops Roofing is searching for a new team member to own our customer experience journey and you might be the right fit!

Our team is a close knit group that values having fun, growing personally, and being authentic with each other. As we expand rapidly, we're looking for enthusiastic individuals who are ready to grow with us and play a pivotal role in shaping our future.

We provide the absolute best roof replacement and repair services to homeowners in the Triangle, and are building a team of individuals who are passionate about the customer experience.

About the Role:

We're on the lookout for a Customer Service Manager to be the friendly voice of our company, ensuring every customer has a delightful experience when they reach out to us. This role involves answering phones promptly, addressing inquiries, setting...

Year Round Pool Co is seeking an individual with excellent communication and people interaction skills. No experience in the pool industry is necessary as we will provide training, however, experience in customer service call center is preferred. Applicant will be efficient at typing and utilizing a computer as you will create, complete and invoice work orders for our service and repair technicians.

Full time, Monday through Friday with revolving Saturdays. 8am to 5pm, in person at our on-site call center on Buck Island Road in Bluffton, SC.

• Confer daily with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints
• Check to ensure that appropriate changes were made to resolve customers' problems
• Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well...

Looking to start your career in customer service? No experience? No problem! Pilot Plumbing is looking for motivated individuals to join our team as the “Director of First Impressions”

Requirements

What You’ll Do:

• Provide excellent customer service by responding to customer inquiries about plumbing services via phone, email, or chat.
• Assist customers with scheduling appointments, answering questions about services, and troubleshooting basic issues.
• Make outbound calls to engage with potential and current customers to drive company initiatives and promote services.
• Document customer interactions in our system and follow up as needed.
• Collaborate with team members to ensure customer satisfaction and quick...

Metal Supermarkets is the leading supplier of small quantity metal throughout the US and Canada. We are looking for a customer-oriented service representative. A customer service representative, or CSR, acts as a liaison, provide product/services information and resolve any emerging problems that our customer accounts might face with accuracy and efficiency. The best CSRs are genuinely excited to help customers. They’re patient, empathetic, and passionately communicative. Customer service representatives can put themselves in their customers’ shoes and advocate for them when necessary. Customer feedback is priceless, and these CSRs can gather that for you. Problem-solving also comes naturally to customer care specialists. They are confident at troubleshooting and investigate if they don’t have enough information to resolve customer complaints. The target is to ensure excellent service standards, respond efficiently to customer inquiries and maintain high customer...

CNSI and Kepro are now Acentra Health! Acentra Health exists to empower better health outcomes through technology, services, and clinical expertise. Our mission is to innovate health solutions that deliver maximum value and impact.

Lead the Way is our rallying cry at Acentra Health. Think of it as an open invitation to embrace the company’s mission, actively engage in problem-solving, and take ownership of your work daily. Acentra Health offers you unparalleled opportunities. In fact, you have all you need to take charge of your career and accelerate better outcomes – making this a great time to join our team of passionate individuals dedicated to being a vital partner for health solutions in the public sector.

Acentra seeks a Customer Service Representative to join our growing team.

Job Summary:

The Customer Service Representative is responsible for supporting the Medicare Appeal process by answering incoming...

Care. Connect. Contribute.  

The Sonoma County Paratransit (SCPT) Department provides a vital service to the some of the most vulnerable populations in Sonoma County. With care, compassion and sensitivity our Drivers and CSR’s are the frontline workers providing this integral service, connecting our clientele to the community. This contribution to our community is a source of pride for CVNL.  

Position Overview:  

Reporting to the Paratransit Operations Manager, The Client Service Representative  (CSR ) is responsible for professionally answering incoming calls, addressing customer inquiries, resolving client complaints, dispatching drivers, clearly and accurately documenting issues and occasionally scheduling Paratransit rides. Due to the nature of our community involvement and clientele, the CSR  must thrive in a challenging work environment, enjoy making a difference in the lives of senior citizens and...

North Star Services, a long serving HVAC provider in North Central and Northeast Minnesota is growing its offices and we are looking for energetic Customer Service Representatives.   We pride ourselves on our commitment to reliability, integrity, and unparalleled customer service, and we're looking for individuals who are excited to share these values in joining our teams. 

**Our Mission:** 

Our mission is to deliver high-quality home services that enhance the comfort and well-being of our customers. We believe in a job well done, a service that exceeds expectations, and a smile that tells our customers they're in good hands. 

**Our Culture:** 

At North Star Services our inclusive and supportive work culture promotes teamwork, continuous learning, and growth. Our leadership is hands-on, encouraging, and deeply invested in your success, providing ongoing training opportunities for advancement, competitive compensation, and...

At Eco Block, we are dedicated to creating sustainable and eco-friendly building materials that not only protect the environment but also offer high-quality solutions for our customers. We are looking for a motivated and enthusiastic Customer Service Representative to join our dynamic team. In this role, you will be the voice of our company, providing exceptional service and support to our customers while promoting our mission of sustainability. Your primary responsibility will be to assist customers with their inquiries, process orders, and ensure that their experience with Eco Block is nothing short of excellent. This is an exciting opportunity for someone who is passionate about environmental issues and enjoys working in a fast-paced environment. You will engage with a diverse range of clients who share our commitment to eco-conscious living, thus helping to foster a community around sustainable practices. As part of our team, you will not only help resolve customer issues but...

Description

Spa Sydell Integrative Aesthetics is dedicated to providing the highest level of service to our clients while helping them achieve their wellness and beauty goals. We are expanding our customer service team and are seeking a detail-oriented and passionate Email Customer Service Representative to join us.

The Email Customer Service Representative plays a vital role in ensuring customer satisfaction through effective communication and problem-solving skills. This position involves responding to client inquiries via email, providing information about our services, and ensuring a seamless experience for each customer.

Key Responsibilities:

• Respond to customer inquiries via email promptly and professionally
• Assist clients with booking appointments and managing their accounts
• Provide detailed information about spa services and promotions
• Resolve customer issues and escalate when...

Customer Service Coordinator  

Location: Remote, United States

Schedule: Full Time. Monday - Friday 9:00am - 5:30pm PST

Help make a positive impact in your community! 

Millennium Health LLC is an accredited specialty laboratory with more than a decade of experience in medication monitoring and drug testing services, helping clinicians monitor use of prescription medications and illicit drugs supporting improved clinical decision-making as part of treatment for millions of Americans with chronic pain, mental illness, and substance use disorders. 

General Summary

Millennium Health is seeking a driven, customer-focused, analytical, and process-driven Customer Service Coordinator. The Customer Service Coordinator (CSC) is responsible for ensuring the smooth operation of the Customer Service department by providing essential...