Customer Service

As a Customer Service Representative, you will provide exceptional service to our agency partners and policyholders by developing, and maintaining, deep knowledge of our products, systems and services in order to effectively respond to their daily inquiries and communications.  This critical resource serves as a mentor to junior team members, and maintains broad visibility across the company in order to develop and deliver top-quality service standards.  Success in this role provides extensive career path opportunity throughout the organization.

Responsibilities

• Act as a mentor and training partner to junior team members
• Responsible for servicing agents and policyholders with information relating to policies including bills, payments, coverage information, etc.
• Handle an average of 35-45 inbound phone calls per day, and be responsible for end-to-end call resolution
• Respond to agency partners and...

LoKation Real Estate is on the lookout for detail-oriented and passionate Customer Service Evaluators to join our dedicated team. In this role, you will be responsible for assessing and improving the customer service experience within our organization. Your primary task will be to conduct evaluations of client interactions and service delivery, providing valuable feedback that helps enhance our service quality. You will be analyzing various customer interactions across different channels, such as phone calls, emails, and in-person meetings, and compiling reports with constructive recommendations for improvement. Additionally, you will collaborate closely with our customer service team to implement changes based on your evaluations, ensuring that LoKation Real Estate remains at the forefront of customer satisfaction in the real estate industry. If you have a keen eye for detail, a passion for quality service, and the desire to make a meaningful impact, this is an excellent...

About Restore Hyper Wellness:

Restore Hyper Wellness (“Restore”) is the award-winning creator of an innovative new category of health—Hyper Wellness. Restore delivers expert guidance and an extensive array of cutting-edge health services, such as IV drips, hot sauna, hyperbaric oxygen therapy, red light and cryotherapy, integrated under one roof. These therapies help you feel your best, so you can do more of what you love.

With 200+ locations across 40 states and a fast-growing national retail footprint, Our goal is to make Hyper Wellness® widely accessible, affordable, and fun. This means helping people from all walks of life feel better and perform at a higher level so they can do more of what they love. Restore is Private Equity backed with the most recent investment round led by General Atlantic, a leading growth equity firm. General Atlantic joins existing investor, Level 5 Capital Partners.

Pay: $15-18/hr + monthly...

About Restore Hyper Wellness:
Restore Hyper Wellness (“Restore”) is the award-winning creator of an innovative new category of health—Hyper Wellness. Restore delivers expert guidance and an extensive array of cutting-edge health services, such as IV drips, hot sauna, hyperbaric oxygen therapy, red light and cryotherapy, integrated under one roof. These therapies help you feel your best, so you can do more of what you love.

With 200+ locations across 40 states and a fast-growing national retail footprint, Our goal is to make Hyper Wellness® widely accessible, affordable, and fun. This means helping people from all walks of life feel better and perform at a higher level so they can do more of what they love. Restore is Private Equity backed with the most recent investment round led by General Atlantic, a leading growth equity firm. General Atlantic joins existing investor, Level 5 Capital Partners.

Pay: $20-22/hr + monthly...

**This is a hybrid position. Work from home status is only granted if criteria is met, and upon completion of 2 weeks of in-office onboarding/training.**

Who is Centah?

Acquired by Financeit in 2017, Centah is a lead and workflow management company that allows some of North America’s largest home improvement businesses to distribute and manage leads, powering over $3 billion in annual sales. One of the driving forces behind Centah’s industry-leading platform is a full-service contact center in Fort Lauderdale, Florida, that specializes in inbound and outbound support for the home improvement industry. Centah’s Call & Contact Centers become the main point of contact for the customer, ensuring expectations are met and managed throughout the lifespan of the project.

About the role:

We are looking for an enthusiastic and self-motivated Customer Service Representative to join our team. As a Customer...

**This is a hybrid position. Work from home status is only granted if criteria is met, and upon completion of 2 weeks of in-office onboarding/training.**

Who is Centah?

Acquired by Financeit in 2017, Centah is a lead and workflow management company that allows some of North America’s largest home improvement businesses to distribute and manage leads, powering over $3 billion in annual sales. One of the driving forces behind Centah’s industry-leading platform is a full-service contact center in Fort Lauderdale, Florida, that specializes in inbound and outbound support for the home improvement industry. Centah’s Call & Contact Centers become the main point of contact for the customer, ensuring expectations are met and managed throughout the lifespan of the project.

About the role:

We are looking for an enthusiastic and self-motivated Customer Service Representative to join our team. As a Customer...

**This is a hybrid position. Work from home status is only granted if criteria is met, and upon completion of 2 weeks of in-office onboarding/training.**

Who is Centah?

Acquired by Financeit in 2017, Centah is a lead and workflow management company that allows some of North America’s largest home improvement businesses to distribute and manage leads, powering over $3 billion in annual sales. One of the driving forces behind Centah’s industry-leading platform is a full-service contact center in Fort Lauderdale, Florida, that specializes in inbound and outbound support for the home improvement industry. Centah’s Call & Contact Centers become the main point of contact for the customer, ensuring expectations are met and managed throughout the lifespan of the project.

About the role:

We are looking for an enthusiastic and self-motivated Customer Service Representative to join our team. As a Customer...

Founded in 2003, IT Concepts’ core values – customer-centricity, teamwork, driven to deliver, innovation, and integrity – ensure we work together to be the best, realize objectives, and make a positive impact in our communities. We intentionally created and sustain our ITC culture that embraces change, experimentation, continuous learning, and improvement. We bring our design thinking problem-solving approach that challenges assumptions, prioritizes curiosity, and invites complexity to deliver innovative, efficient, and practical solutions. As we continue to grow in the support of our government customers, we are looking for driven and innovative individuals to join our team.

IT Concepts, Inc. (ITC) is seeking an experienced Customer Service Engineer (System Administrator) to support our VA-ESOM- End Point Support and Operations Monitoring contract across the United States. The VA is responsible for providing comprehensive onsite and remote support to IT customers across all...

Job Description: Customer Service Representative

Overview

Liberty Fox Technologies is seeking a dedicated and energetic Customer Service Representative to join our team. In this role, you will be the first point of contact for our valued clients, providing exceptional support and assistance to ensure a positive experience. Your primary responsibility will be to handle customer inquiries, resolve issues, and provide information about our services.

The ideal candidate will possess strong communication skills, a customer-centric attitude, and the ability to thrive in a fast-paced environment. You will play a critical role in fostering customer relationships and ensuring client satisfaction.

Requirements

• High school diploma or equivalent; further education is a plus.
• Proven experience in a customer service role or similar position.
• Excellent verbal and written communication...

As a Customer Service Representative, you will provide exceptional service to our agency partners and policyholders by developing, and maintaining, deep knowledge of our products, systems and services in order to effectively respond to their daily inquiries and communications.  This critical resource serves as a mentor to junior team members, and maintains broad visibility across the company in order to develop and deliver top-quality service standards.  Success in this role provides extensive career path opportunity throughout the organization.

Responsibilities

• Responsible for servicing agents and policyholders with information relating to policies including bills, payments, coverage information, etc.
• Handle an average of 35-45 inbound phone calls per day, and be responsible for end-to-end call resolution.
• Respond to agency partners and policyholders through chats, emails, and telephone calls.
• Educate...

For over 125 years, Calvary Hospital and Calvary @ Home located in the Bronx, New York has been dedicated to the palliative care of advanced cancer and other terminally ill patients and their families. Through a caring, compassionate, philosophy of non-abandonment, the hospice provides a full spectrum of palliative services, including emotional, spiritual, and physical care. The hospice receives patients from referring institutions throughout New York City and the entire tristate area. When you come to Calvary Hospital, you're not just getting a job, you're joining a family.

The Customer Service Coordinator manages the referral intake process, coordinates information flow, ensures insurance verification, and provides exceptional customer service through efficient handling of patient and family inquiries. This role requires excellent interpersonal skills, data accuracy, and timely documentation to maintain optimal interdisciplinary communication and...

TAT Piedmont (formerly Piedmont Aviation) is part of TAT Technologies Ltd., a multi-site global aerospace company dedicated to our customer experience of exceeding expectations. We are the leading MRO, APU leasing and OEM partner of key commercial and military aircraft solutions with over 50 years of experience in the industry.

We have an ambitious and fast-growing environment that believes in the power of team collaboration with the deep-rooted belief that there is no substitution to personal relationships and interactions. We offer a flexible work environment enabling talented individuals to fulfill their development goals through drive, energy, and passion for the customer.

We are seeking a dynamic, results-oriented Senior Manager of Customer Service to lead and optimize our customer support operations. The ideal candidate will have a proven track record in customer service leadership, strategic thinking, and team development. This role is crucial...

We are searching for a polite, professional Contact Center Representative to work closely with other team members to provide outstanding service to our customers by answering questions, handling complaints, and informing consumers about our products and services. The Contact Center Representative may handle a high volume of calls and should seek to create a positive experience for each customer. They will listen to customers to understand the reason for their call, address all questions, and provide an accurate and efficient response.

To be a successful Contact Center Representative, you should be customer-focused, detail-oriented, and have basic computer skills. You should be polite, reliable, knowledgeable, and adaptable. The Representative’s job is to help customers obtain loans and assist them through the repayment process. We work in a fast-paced, dynamic environment.

Spotloan customer service hours of operation are 7:00 a.m. to 8:00 p.m. Monday through Friday and...

Customer Service Representative Job Summary

We are seeking a Customer Service Representative to join our growing team. In this role, you will field calls, emails, and chat requests from customers who have questions, comments, or complaints about our products and services. You will also assist customers in placing orders. All of our Customer Service Representatives are trained to understand the full menu of our offerings so that they can provide our customers with excellent service. We prefer candidates who have some background in customer service or sales, but we are willing to train the right person.

Requirements

Customer Service Representative Duties and Responsibilities

• Listen, document, and help resolve conflicts with customers
• Answer questions or handle complaints from customers
• Field phone calls, emails, and chat requests
• Provide information to customers about order status and product queries
...

Labelink (previously known as Pro Label LLC) is looking to add to the CSR team.

Pay starts at $19.50 but will to negotiate based on experience.

Hours are Monday through Thursday 8:00 am to 4:00 pm and Friday 7:00 to 3:00 pm (with a paid 30 minute break).

Labelink is currently looking for a Full-Time Customer Service Representative (this is not a call-center position). As part of our customer service team, daily interaction with key customers will be a top priority. Providing timely solutions to challenges, due dates, pricing, and other customer related functions is critical. This position also involves repeated and regular contact with other Labelink employees, providing support as needed.

• Entails daily contact with a wide variety of customers and products through telephone conversation and email.
• Timely communication and response is necessary.
• All written and verbal communications are expected to...

Summary:

The Customer Service Representative is responsible for working with customers on their screen printing and embroidery projects from start to finish. This role contributes to the success of the company by providing a positive experience for screen printing clients, ensuring a smooth process, and increasing the likelihood of securing future business. This is a non-exempt, full-time position requiring an average of 40 hours per week. Although overtime is expected during high volume periods, the typical schedule is during regular business hours, Monday-Friday, 8:00 am-5:00 pm.

Responsibilities/Duties:

• Communicate with customers through email and over the phone, answering questions about screen printing services, pricing, timelines, and providing all necessary information to assist them in their screen printing project needs
• Act as liaison between customers and screen printing staff to communicate...

Plumber Brother is on the lookout for a passionate and dynamic Remote Customer Service Advisor to enhance our customer support team. This role is ideal for individuals who thrive in a fast-paced environment and are eager to assist customers with all their plumbing needs. As a Remote Customer Service Advisor, you will be the primary point of contact for our valued clients, ensuring they receive top-quality service and support.

Responsibilities

• Provide friendly and knowledgeable assistance to customers over phone, email, and live chat.
• Address customer inquiries, concerns, and complaints with professionalism and empathy.
• Help customers understand our plumbing services and schedule appointments as needed.
• Document customer interactions and maintain comprehensive records of inquiries.
• Collaborate with team members to identify and implement customer service improvements.
• Stay updated on company services, policies,...

The purpose of the Customer Service Representative (CSR) is to meet or exceed the customer’s expectations by assessing our customer’s needs, assigning priorities, and triaging the information to the appropriate resources. (Customers may include patients, medical professionals, and family members.) The CSR will be able to function in a multidisciplinary team to provide information about the services that are offered by Patient Services.

• Act as first point of contact with patients by carefully evaluating the purpose of the call, carefully assessing their purpose, prioritizing their handling, and triaging the calls if indicated. Maintain information regarding Patient Services initiatives and explain them to our customers when appropriate.
• Enroll new customers to Patient Services.
• Record activities in the patient database and follow up to secure services (such as product training, mailing of...

DATAMARK, Inc. is currently hiring for the position of Customer Service Representative I. This position is onsite in El Paso, Texas.

In this role, the Customer Service Representative I will handle incoming calls and emails from customers, answering questions, resolving issues, and providing product or service information in our call center. They will maintain accurate customer records, update account information, and escalate complex cases to the appropriate team members as needed. The Customer Service Bilingual Representative I will, at all times, strive to provide a positive customer experience and ensure customer satisfaction in the call center. Pay rate is $14.00 hourly for this role.

Responsibilities

• Answer incoming customer calls and emails in a professional and courteous manner in the call center
• Provide efficient and accurate assistance to customers, addressing their inquiries, concerns, or requests
• Document all customer...

Delaney Computer Services, Inc. is seeking an in-office, detail-oriented, and customer-focused individual for our Managed IT Services' Customer Service, Purchasing, and Billing role.

This multifaceted position will involve managing client inquiries, processing orders, and handling billing inquiries to ensure a seamless experience for our clients. The successful candidate will be instrumental in maintaining excellent relationships with our clients and supporting the operational efficiency of our services.

Responsibilities:

• Serve as the primary point of contact for client inquiries regarding questions about services, orders, and billing issues.
• Specify requirements for computers, networking equipment, Microsoft 365 licenses, Adobe products, and other licenses. Manage license renewals and process sales quotes for the sales team.
• Handle purchase orders and collaborate with IT teams to guarantee the prompt delivery of services and...

Millennium Health LLC is an accredited specialty laboratory with more than a decade of experience in medication monitoring and drug testing services, helping clinicians monitor the use and misuse of prescription medications and illicit drugs. The testing is used by healthcare professionals to obtain objective information about patients’ recent use of prescription medications and/or illicit drugs and helps monitor the effectiveness of treatment plans.

The Customer Service Advocate (CSA) works in a Service Center environment and is the primary point of contact for inbound calls, Live Chat inquiries, and customer support tasks. The CSA’s daily objective is to provide a superior customer experience by collaborating with multiple cross functional operations teams to resolve customer issues.  

Requirements

The following are intended to be examples of the tasks for which the person in this position is responsible.  These tasks are not...

Call Center Representative Job Summary

We are looking for a friendly and hard-working Call Center Representative to join our growing team. You will be responsible for answering all incoming calls and emails, handling customer questions and complaints, and transferring potential leads to our sales team. Candidates should have an outgoing and positive demeanor, a positive work ethic, and have a track record of working well with others in a team environment. We prefer applicants who have some customer service experience, but we are willing to train the right person.

Requirements

Call Center Representative Duties and Responsibilities

• Respond to incoming calls and messages in a timely manner throughout shift
• Identify customer questions, complaints, concerns, and overall needs
• Provide sufficient answers and solutions to all customer queries
• Handle customer complaints respectfully and professionally
...

Syler Veterinary Clinic is seeking a full-time Customer Service Representative to join our team in Athens, TX. Our clinic is committed to providing exceptional veterinary care and customer service to our community’s pets and their owners. Please do not call the hospital directly about this role. Our partners at Associated Veterinary Partners are reviewing applications and will contact you directly.

Why Join Syler Veterinary Clinic?

At Syler Veterinary Clinic, we are dedicated to fostering a positive and supportive work environment. We prioritize excellent client communication and the delivery of high-quality medical care, ensuring that every client and their pet have a great experience.

Responsibilities:

• Provide warm and friendly service to clients both over the phone and in person.
• Schedule appointments and manage the clinic’s calendar.
• Handle client inquiries and provide...

As a Customer Service Representative, you will provide exceptional service to our agency partners and policyholders by developing, and maintaining, deep knowledge of our products, systems and services in order to effectively respond to their daily inquiries and communications.  This critical resource serves as a mentor to junior team members, and maintains broad visibility across the company in order to develop and deliver top-quality service standards.  Success in this role provides extensive career path opportunity throughout the organization.

Responsibilities

• Act as a mentor and training partner to junior team members
• Responsible for servicing agents and policyholders with information relating to policies including bills, payments, coverage information, etc.
• Handle an average of 35-45 inbound phone calls per day, and be responsible for end-to-end call resolution
• Respond to agency partners and...

Job Overview:

We are seeking a Customer Service Representative to join our team and be the face of Little Wolf Automotive. As a Customer Service Representative, you will be the first point of contact for our customers, providing exceptional service and support to ensure customer satisfaction in this location. 

Responsibilities:

1. Handle incoming customer inquiries via phone, email, and chat.
2. Schedule customer vehicle repairs.
3. Perform data entry tasks to update customer records and information.
4. Maintain a high level of phone etiquette while interacting with customers.
5. Communicate effectively in English. Bilingual is a plus, but not required.
6. Assisting customers with rides to and from Little Wolf Automotive. 
7. Complete Quality Control Test Drives
8. Completing courtesy car inspections.
9. Ability to Move automotive parts around the shop.
1. Consistently lifting/carrying 50lbs...