Customer Service Representative
Student National Medical Association (SNMA)
Washington, district of columbia
The Student National Medical Association (SNMA) is seeking a highly motivated and passionate individual to join our team as a Customer service Representative. As a Customer Service Representative, you will play a crucial role in representing SNMA to external organizations, government agencies, and the general public. This position requires excellent communication and interpersonal skills, as well as a deep understanding of the healthcare industry.
As a Customer service Representative, you will be responsible for providing expert advice and guidance . You will collaborate with internal teams to develop and implement strategies that promote SNMA's mission.
Responsibilities
· Interact with customers to provide information and to process inquiries about accounts, products and services.
· Troubleshoot technical issues related to computer/tablet/cell phone applications according to established department policies and protocols
· Respond to and process...