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Lead BMC Remedy/Helix Service Desk Professional

Job Details

Washington, district of columbia

Lead BMC Remedy/Helix Service Desk Professional

Astor & Sanders Corporation (Astor) is an award-winning IT solutions provider headquartered in McLean, VA and is seeking a Lead BMC Remedy/Helix Service Desk Professional. This is a full-time position based onsite in Washington DC.

Roles and Responsibilities:

Manage and coordinate the activities of the Service Desk team
Ensure timely resolution of incidents and service requests in accordance with defined SLAs
Provide technical support and guidance to the Service Desk team
Monitor and analyze performance metrics to identify areas of improvement
Work heavily with BMC Remedy and Helix
Participate in project planning and implementation related to the Service Desk
Stay up-to-date with industry trends and best practices in IT service management
Additional duties as assigned

Full-time

Showroom Lead Client Advisor (Washington DC)

Proper Cloth

Washington, district of columbia

Do you have a knack for style? A way with people? Then you could be the perfect fit. Proper Cloth is one of the most respected and premium menswear brands that is also values-driven and has opportunities for growth.

We're looking for a Showroom Lead Client Advisor to assist clients in our newly opening Showroom in DC. As a Showroom Lead Client Advisor you will be instrumental in representing the Proper Cloth brand in person. You will possess knowledge about dress shirt fabrics, garment construction, custom suiting, and how to design dress shirts/suits to fit properly so that our customers will look and feel good after visiting us in the showrooms.

Your Mission as a Showroom Lead Client Advisor is to Provide Proper Cloth customers with friendly, efficient, and accurate showroom support and help ensure the showroom runs smoothly when the Showroom Manager is not present. You will act as a role model to other Client Advisors by demonstrating the behaviors and results needed...

Not Specified

Senior Program Management Lead, Human Performance

Oura

N/Adistrict of columbia

As the holiday season approaches, we want to inform you that response times and the hiring process may be slightly extended due to business team schedules. We truly appreciate your patience and understanding during this period and remain committed to keeping you informed as we review applications. Thank you for considering a role at ŌURA—we look forward to learning more about you!

Our mission at Oura is to empower every person to own their inner potential. Our award-winning products help our global community gain a deeper knowledge of their readiness, activity, and sleep quality by using their Oura Ring and its connected app. We've helped 2.5 million people understand and improve their health by providing daily insights and practical steps to inspire healthy lifestyles.

Empowering the world starts with living our values and empowering our team. As a quickly growing company focused on helping people live healthier and happier lives, we ensure that our...

Full-time

Policy and Research Grants Lead - Phasecraft US

Phasecraft

Washington, district of columbia

Phasecraft is the quantum algorithms company. We are building the mathematical foundations for quantum computing applications that solve real-world problems. Founded in 2019 by Prof Toby Cubitt, Prof Ashley Montanaro and Prof John Morton, we are based in London and Bristol in the UK and opened an office in Washington DC in 2024, led by Prof Steve Flammia. In 2023 we completed a $17m Series A funding round led by leading Silicon Valley deep tech VC, Playground Global.

Phasecraft’s unprecedented access to today’s best quantum computers – through partnerships with Google, IBM, Rigetti, and QuEra – provides us with unique opportunities to develop foundational IP, inform the development of next-generation quantum hardware, and accelerate commercialisation of high-value breakthroughs.

As we continue to grow our US presence and explore new areas of research, an exciting opportunity has arisen to join our talented team as Policy and Research Grants Lead - Phasecraft US. In this...

Temporary

IT Lead

Command Holdings

Washington, district of columbia

CeLeen, an operating firm of Command Holdings, is seeking an Acting IT Lead to support our contract with the USAID’s Office of Transition Initiatives (OTI). The Acting IT Lead will manage and oversee IT operations in support of OTI’s mission. This role focuses on ensuring strategic alignment between OTI’s business needs and IT systems while providing leadership and coordination for the IT team. The Acting IT Leader will foster collaboration between technical and nontechnical stakeholders, manage team responsibilities, and advocate for IT priorities across the office.

The ideal candidate will have strong management and communication skills, an understanding of IT systems and agile processes, and the ability to lead a multidisciplinary team. This position does not require a deep technical background but emphasizes leadership, strategic planning, and stakeholder engagement.

The position is currently funded for six months with the possibility for extension....

Full-time
SharePoint Developer/Administrator - Onsite Lead (TS/SCI Required)
IT Concepts
Washington, district of columbia
Founded in 2003, IT Concepts’ core values – customer-centricity, teamwork, driven to deliver, innovation, and integrity – ensure we work together to be the best, realize objectives, and make a positive impact in our communities. We intentionally created and sustain our ITC culture that embraces change, experimentation, continuous learning, and improvement. We bring our design thinking problem-solving approach that challenges assumptions, prioritizes curiosity, and invites complexity to deliver innovative, efficient, and practical solutions. As we continue to grow in the support of our government customers, we are looking for driven and innovative individuals to join our team.
The Academy for Defense Intelligence (ADI) provides training for customers across the Defense Intelligence Agency (DIA) and the Defense Intelligence Enterprise (DIE). To successfully execute customer’s requirements, ADI employs multiple information technology tools to assist with communications to the...

Full-time
Data Analytics Lead (req-71)
CATHEXIS
Washington, district of columbia
Team CATHEXIS elevates the government contracting experience through rapid response, deep skill, and thoughtful problem-solving and communication based on customer requirements. Our core capabilities are our top-tier program and project management, learning solutions, performance improvement and business process redesign, data analytics and visualization, and audit services – each delivered through an integrated approach to operational excellence focusing on customer defined value.
You worked hard to get to where you are. You strive to make every day better than the day before. So do we. Team CATHEXIS operates with an all-in mindset. We are working together to create a company that supports our shared values and individual goals. Our values are centered around Respect, Engagement, Customer Service, Integrity, Teamwork, and Excellence in everything we do for our employees, clients, partners, and communities. We believe success is best when we listen and lead with empathy;...

Full-time
Data Visualization Lead (req-72)
CATHEXIS
Washington, district of columbia
Team CATHEXIS elevates the government contracting experience through rapid response, deep skill, and thoughtful problem-solving and communication based on customer requirements. Our core capabilities are our top-tier program and project management, learning solutions, performance improvement and business process redesign, data analytics and visualization, and audit services – each delivered through an integrated approach to operational excellence focusing on customer defined value.
You worked hard to get to where you are. You strive to make every day better than the day before. So do we. Team CATHEXIS operates with an all-in mindset. We are working together to create a company that supports our shared values and individual goals. Our values are centered around Respect, Engagement, Customer Service, Integrity, Teamwork, and Excellence in everything we do for our employees, clients, partners, and communities. We believe success is best when we listen and lead with empathy;...

Full-time
Lead Program Analyst
CATHEXIS
Washington, district of columbia
Team CATHEXIS elevates the government contracting experience through rapid response, deep skill, and thoughtful problem-solving and communication. Our core capabilities are our top-tier program and project management, data analytics, and audit services, the backbone of which is our integrated approach to operational excellence.
You worked hard to get to where you are. You strive to make every day better than the day before. So do we. Team CATHEXIS operates with an all-in mindset. We are working together to create a company that supports our shared values and individual goals. Our values are centered around Respect, Engagement, Customer Service, Integrity, Teamwork, and Excellence in everything we do for our employees, clients, partners, and communities. We believe success is best when we listen and lead with empathy; model high standards of ethics to provide a rewarding candidate experience; work hard, have fun, and appreciate the strengths we all bring to the team; and...

Full-time
Membership Editor for Leading National Security Media Outlet
War on the Rocks
Washington, district of columbia
War on the Rocks is looking for a detail-oriented membership editor who is committed to the clear communication of sophisticated ideas about international security. This is a full-time position that is ideal for someone who has a background in national security, broadly defined. Please note this is not a remote position. We have a hybrid schedule of three days in the office a week (T, W, Th). As such, we will only consider candidates who live in the Washington, DC metro area or who are willing to relocate there.
The Position
Our membership editors are responsible for creating and co-creating content (newsletters, podcasts, articles, and more) for the War on the Rocks membership community, which includes current and former military personnel, national security practitioners, government officials, scholars, industry, and more.
About the Publication
War on the Rocks is focused on...

Full-time
Lead Cloud Data Engineer
IT Concepts
Washington, district of columbia
Founded in 2003, IT Concepts’ core values – customer-centricity, teamwork, driven to deliver, innovation, and integrity – ensure we work together to be the best, realize objectives, and make a positive impact in our communities. We intentionally created and sustain our ITC culture that embraces change, experimentation, continuous learning, and improvement. We bring our design thinking problem solving approach that challenges assumptions, prioritizes curiosity, and invites complexity to deliver innovative, efficient, and effective solutions. As we continue to grow in the support of our government customers, we are looking for driven and innovative individuals to join our team.
IT Concepts is looking for an experienced Cloud Data Engineer to support Consumer Finance Protection Bureau. As a Lead Data Engineer, you will work with a team of consultants, engineers, and analysts to design, build and implement solutions to migrate CFPB’s data to the cloud while continuously improving...

Full-time
Knowledge Management Team Lead (15.01)
OCT Consulting, LLC
Washington, district of columbia
Knowledge Management Team Lead (15.01)
OCT Consulting is an SBA-certified, 8(a) small business management and technology consulting firm that provides support to Federal Government clients. We provide consulting services in the areas of Strategy, Process Improvement, Change Management, Program and Project Management, Acquisition/Procurement, and Information Technology.
Responsibilities and Duties
OCT is looking to bring onboard an experienced, organized, and detail-oriented Knowledge Management Team Lead to support an anticipated USAID-funded project pertaining to knowledge, data, learning, and training with the USAID Bureau for Resilience, Environment, and Food Security (REFS). This position is contingent upon award.
The project is designed to expand the USAID REFS’ and Feed the Future’s capacity and quality of data management and analysis, organizational learning, and training to...

Full-time
Lead Cloud Penetration Tester
Maveris
Washington, district of columbia
Maveris is an IT and Cybersecurity services company committed to helping organizations create secure digital solutions to accelerate their mission. We are Veteran-owned and proud to serve customers across the Federal Government and private sector. We have an opening for a full-time Cloud Penetration Tester Lead to join our talented, dynamic team in support of a large Federal Government customer.
The Cloud Penetration Tester Lead will play a pivotal role in our team's success on a large Federal Government SOC contract for the Department of Veteran's Affairs. This role centers on orchestrating and executing strategic purple-teaming exercises that simulate sophisticated cyber-attacks and defense mechanisms. The Penetration Tester Lead ensures that cloud environments are robustly tested and optimized to withstand real-world threats. This role requires a tactical approach to security testing, blending innovation in attack...

Full-time
Knowledge Management Team Lead (15.01)
OCT Consulting, LLC
Washington, district of columbia
Knowledge Management Team Lead (15.01)
OCT Consulting is an SBA-certified, 8(a) small business management and technology consulting firm that provides support to Federal Government clients. We provide consulting services in the areas of Strategy, Process Improvement, Change Management, Program and Project Management, Acquisition/Procurement, and Information Technology.
Responsibilities and Duties
OCT is looking to bring onboard an experienced, organized, and detail-oriented Knowledge Management Team Lead to support an anticipated USAID-funded project pertaining to knowledge, data, learning, and training with the USAID Bureau for Resilience, Environment, and Food Security (REFS). This position is contingent upon award.
The project is designed to expand the USAID REFS’ and Feed the Future’s capacity and quality of data management and analysis, organizational learning, and training to...

Full-time
AI/ML Lead (Cleared)
IT Concepts
Washington, district of columbia
Founded in 2003, IT Concepts’ core values – customer-centricity, teamwork, driven to deliver, innovation, and integrity – ensure we work together to be the best, realize objectives, and make a positive impact in our communities. We intentionally created and sustain our ITC culture that embraces change, experimentation, continuous learning, and improvement. We bring our design thinking problem solving approach that challenges assumptions, prioritizes curiosity, and invites complexity to deliver innovative, efficient, and effective solutions. As we continue to grow in the support of our government customers, we are looking for driven and innovative individuals to join our team.
IT Concepts Inc. is currently seeking a qualified Artificial Intelligence (AI) and Machine Learning (ML) Lead in support of our Defense Intelligence client in Washington, D.C. The ideal candidate will bring experience in multiple technologies and methodologies as well as strong process...

Full-time
Procurement Directorate Lead 15.18
OCT Consulting, LLC
Washington, district of columbia
Procurement Directorate Lead
OCT Consulting, LLC is an SBA-certified, 8(a) small business management and technology consulting firm that provides support to Federal Government clients. We provide consulting services in the areas of Strategy, Process Improvement, Change Management, Program and Project Management, Acquisition/Procurement, and Information Technology.
Responsibilities and Duties
OCT currently has an opening for a Procurement Directorate (PD) Lead to work with our federal client U.S. Customs and Border Protection (CBP) Office of Acquisition (OA). This position is contingent upon contract award.
Day to day responsibilities include:

Manage the PD contractor team and report to the CSS Program Manager.

Ensure PD team deliverables are timely and of high quality.

Serve as a Subject Matter Expert regarding Acquisition Planning including Acquisition Strategy, Requirements Analysis, and...

Full-time
RPA Team Lead /Architect
Node.Digital
Washington, district of columbia
RPA Team Lead /Architect
Location: Washington, DC metro area (Hybrid work)
Required: US Citizen
Node.Digital is an innovative solutions development company committed that combines agile development services with next-generation technologies in Cloud, Mobile, and AI/Machine Learning. We deliver state-of-the-art enterprise solutions to both government and commercial clients. We are looking for talented people to join our efforts to enable the digitalization of organizations with RPA and AI/ML. To learn more about our exciting organization, please visit us at www.node.digital
Role:
RPA Team Lead /Architect is responsible for leading the technology team and designing the overall structure of the automation solutions, ensuring alignment with the existing IT landscape and compliance with regulatory and organizational...

Full-time
RPA Architect/Team Lead
Node.Digital
Washington, district of columbia
RPA Architect/Team Lead
Location: Washington, DC metro area (Hybrid work)
Required: US Citizen
Node.Digital is an innovative solutions development company committed that combines agile development services with next-generation technologies in Cloud, Mobile, and AI/Machine Learning. We deliver state-of-the-art enterprise solutions to both government and commercial clients. We are looking for talented people to join our efforts to enable the digitalization of organizations with RPA and AI/ML. To learn more about our exciting organization, please visit us at www.node.digital
Role:
RPA Architect is responsible for leading the technology team and designing the overall structure of the automation solutions, ensuring alignment with the existing IT landscape and compliance with regulatory and organizational...

Full-time
Knowledge Management Team Lead (15.01)
OCT Consulting, LLC
Washington, district of columbia
Knowledge Management Team Lead (15.01)
OCT Consulting is an SBA-certified, 8(a) small business management and technology consulting firm that provides support to Federal Government clients. We provide consulting services in the areas of Strategy, Process Improvement, Change Management, Program and Project Management, Acquisition/Procurement, and Information Technology.
Responsibilities and Duties
OCT is looking to bring onboard an experienced, organized, and detail-oriented Knowledge Management Team Lead to support an anticipated USAID-funded project pertaining to knowledge, data, learning, and training with the USAID Bureau for Resilience, Environment, and Food Security (REFS). This position is contingent upon award.
The project is designed to expand the USAID REFS’ and Feed the Future’s capacity and quality of data management and analysis, organizational learning, and training to...

Full-time
Sr. Full Stack Developer Project Lead - Tech Dev (TS/SCI Required)
IT Concepts
Washington, district of columbia
Founded in 2003, IT Concepts’ core values – customer-centricity, teamwork, driven to deliver, innovation, and integrity – ensure we work together to be the best, realize objectives, and make a positive impact in our communities. We intentionally created and sustain our ITC culture that embraces change, experimentation, continuous learning, and improvement. We bring our design thinking problem solving approach that challenges assumptions, prioritizes curiosity, and invites complexity to deliver innovative, efficient, and effective solutions. As we continue to grow in the support of our government customers, we are looking for driven and innovative individuals to join our team. IT Concepts Inc. is currently seeking a Sr. Full Stack Developer Project Lead (TS/SCI Required) to support our Defense Intelligence client in Washington, D.C.
IT Concepts Inc. is currently seeking a qualified Developer Project Lead in support of our Defense Intelligence client in Washington, D.C....

Part-time
Operations - Warehouse Lead
Returnmates
Washington, district of columbia
We are looking for an effective Warehouse Lead to direct receiving, warehousing and distribution operations. You will oversee the efficient receipt, storage, value-adding servicing and dispatch of a wide variety of products. Ultimately, you should be able to ensure productivity targets are achieved and that all warehouse processes are running smoothly and promptly.
This is a PART-TIME role. Must be comfortable working ON SITE
** MUST HAVE LEAD OR SUPERVISOR EXPERIENCE **
Responsibilities

Strategically manage warehouse in compliance with company’s policies and vision

Constantly develop knowledge of the logistics ecosystem

Serve as a liaison between our logistics partners and carriers

Oversee receiving, warehousing, distribution and 3PL operations

Setup layout and ensure efficient space utilization

Initiate, coordinate and enforce optimal operational policies and...

Full-time
Membership Editor for Leading National Security Media Outlet
War on the Rocks
Washington, district of columbia
War on the Rocks is looking for a detail-oriented membership editor who is committed to the clear communication of sophisticated ideas about international security. This is a full-time position that is ideal for someone who has a background in national security, broadly defined. Please note this is not a remote position. We have a hybrid schedule of three days in the office a week (T, W, Th). As such, we will only consider candidates who live in the Washington, DC metro area or who are willing to relocate there.
The Position
Our membership editors are responsible for creating and co-creating content (newsletters, podcasts, articles, and more) for the War on the Rocks membership community, which includes current and former military personnel, national security practitioners, government officials, scholars, industry, and more.
About the Publication
War on the Rocks is focused on...

Full-time
Lead Developer / SAP SME - Mostly Remote
Global Engineering & Technology, Inc. (GET)
Washington, district of columbia
THIS IS A MOSTLY-REMOTE POSITION WITH SOME TRAVEL.
In its majority, work will be performed remotely, from the employee's place of residence. Pre-planned travel to Amarillo, Texas, for on-site interaction, support, and training will be required up to every 6 weeks.
This position requires a current DOE Q or DoD Top Secret / SCI security clearance.
Demonstratable SAP knowledge is required. SAP certification in related areas is preferred.
Global Engineering and Technology (GET) is seeking qualified applicants for the position of Lead Developer in support of a United States Department of Energy national security facility. This is a highly compensated, high-responsibility technical lead developer position that is central to our mission's success.
The Lead Developer provides oversight to developers and interfaces with customers in their respective business...

Full-time
Warehouse Lead
Returnmates
Washington, district of columbia
We are looking for an effective Warehouse Lead to direct receiving, warehousing and distribution operations. You will oversee the efficient receipt, storage, value-adding servicing and dispatch of a wide variety of products. Ultimately, you should be able to ensure productivity targets are achieved and that all warehouse processes are running smoothly and promptly.
This is a Part-Time role. Must be comfortable working ON SITE
MUST HAVE LEAD OR SUPERVISOR EXPERIENCE
Responsibilities

Strategically manage warehouse in compliance with company’s policies and vision

Constantly develop knowledge of the logistics ecosystem

Serve as a liaison between our logistics partners and carriers

Oversee receiving, warehousing, distribution and 3PL operations

Setup layout and ensure efficient space utilization

Initiate, coordinate and enforce optimal operational policies and...

Full-time
Commentary Editor for Leading National Security Media Outlet
War on the Rocks
Washington, district of columbia
War on the Rocks, the flagship publication of Metamorphic Media, is looking for a detail-oriented, full-time editor who is committed to the clear communication of important ideas about international security.
Please note this is not a remote position. We have a hybrid schedule of three days in the office a week (T, W, Th). As such, we will only consider candidates who live in the Washington, DC metro area or who are willing to relocate there.
The Position
Our editors are responsible for stewarding and editing commentary articles, which play an important role in thought leadership in the national security community. Most of our authors are current/former military personnel, civilian national security practitioners, government officials, scholars, or in the defense industry.
Whomever we hire will work closely with other members of our editorial team. Please note that we are looking for candidates with a...

Full-time
Editorial Management Roles for Leading National Security Media Outlet
War on the Rocks
Washington, district of columbia
War on the Rocks, the flagship publication of Metamorphic Media, is looking to fill roles focused on editorial management. If you are committed to the clear communication of sophisticated ideas about international security, this full-time position might be right for you.
Please note this is not a remote position. We have a hybrid schedule of three days in the office a week (T, W, Th). As such, we will only consider candidates who live in the Washington, DC metro area or who are willing to relocate there.
What We Are Looking For
We have posted this job announcement primarily in response to the unfortunate layoffs at Military Times, Defense News, and other outlets. War on the Rocks is in need of filling out its director layer of editorial management. This announcement does not describe a specific position, but rather a set of needs related to management, leadership, and the...

Full-time
Senior Contract Specialist III/Site Lead (15.14)
OCT Consulting, LLC
Washington, district of columbia
Senior Contract Specialist III/Site Lead (15.14)

OCT Consulting is an SBA-certified, 8(a) small business management and technology consulting firm that provides support to Federal Government clients. We provide consulting services in the areas of Strategy, Process Improvement, Change Management, Program and Project Management, Acquisition/Procurement, and Information Technology.
Responsibilities and Duties
OCT currently has a future opening for Senior Contract Specialist III/Site Lead for a new Federal client. This position is contingent upon contract award.
The primary duties and responsibilities are to support the Managing Director, Deputy Managing Director, and primarily Supervisory Procurement Analyst with projects related to policies, data, training, and systems. The secondary duties and responsibilities are administrative, such as onboarding and orientation,...

Full-time
Content Associate for Leading National Security Media Outlet, War on the Rocks
War on the Rocks
Washington, district of columbia
War on the Rocks, the flagship publication of Metamorphic Media, is looking for a detail-oriented content associate who is committed to the clear communication of sophisticated ideas about international security. This is a full-time, entry-level position that is ideal for someone who is interested in pursuing a career in national security.
Please note this is not a remote position. We have a hybrid schedule of three days in the office a week (T, W, Th). As such, we will only consider candidates who live in the Washington, DC metro area or who are willing to relocate there.
The Position
Content associates are responsible for social media, marketing, and event organization. Associates gain a deep understanding of our audience and authors -- most of whom are current/former military personnel, civilian national security practitioners, government officials, scholars, or in the defense industry -- and, by...

IT Lead in District Of Columbia

Responsibilities

This position requires a current DOE Q or DoD Top Secret / SCI security clearance.

Demonstratable SAP knowledge is required. SAP certification in related areas is preferred.

Responsibilities